Esse-ti ST Series User manual

User’s manual

Thank you for choosing an Esse-ti product

This product has been especially designed for

easy operation. It has been manufactured with

perfect workmanship using suitable materials for

long-lasting performance.

All Esse-ti products are subjected to extensive

reliability and operational testing in our

laboratories in order to provide total guarantee

for the user.

The User shall be responsible for defects arising from the use of the product. Esse-ti

shall only be responsible for defects according to and within the limitations set by the

Presidential Decree dated 24/05/1988 no. 224 (fulfilling the EEC directive no. 85/374 on

the harmonisation of statutory and administrative regulations of the Member States on

the liability for damages arising from defective products under art. 15 of Law no. 183 of

16 April 1987).

Esse-ti reserves the right to modify the characteristics of the products at any time

without prior notice.

TABLE OF CONTENTS

TABLE OF CONTENTS........................................................................................................3

EDITING CRITERIA.............................................................................................................6

General instructions for the installer.......................................................................................7

General Notes.....................................................................................................................7

Making the Installation.......................................................................................................8

FUNCTIONAL DESCRIPTION............................................................................................9

Visual references................................................................................................................9

Upper view .........................................................................................................................................9

Rear view ...........................................................................................................................................9

Lower view ......................................................................................................................................10

Display .............................................................................................................................10

Display of the “Events” section.......................................................................................................11

Display of the telephone connections ..............................................................................................11

Display of menu items and services ................................................................................................12

Display of telephone operations ......................................................................................................12

Keypad .............................................................................................................................13

Accessory functions.............................................................................................................................13

Telephone keypad ............................................................................................................................13

Hotel functions.................................................................................................................................14

Quick dialling buttons......................................................................................................................14

Menu management...........................................................................................................................15

Terminology.....................................................................................................................................15

Description of the menu browsing procedures................................................................................16

TECHNICAL DATA............................................................................................................17

INSTALLATION .................................................................................................................18

ST800-S – printer connection...........................................................................................20

ST800-S – PC connection ................................................................................................21

PROGRAMMING................................................................................................................22

Programming....................................................................................................................22

Programming the console phone ......................................................................................23

Heading ............................................................................................................................................24

Energy saving...................................................................................................................................24

Keys with beep.................................................................................................................................24

Phone book.......................................................................................................................................24

Quick dial keys ................................................................................................................................25

Print options .....................................................................................................................................25

Language select................................................................................................................................27

Console Reset...................................................................................................................................27

Programming the switchboard..........................................................................................28

Date/Time.........................................................................................................................................28

Courtesy services .............................................................................................................................28

Expert ...............................................................................................................................................30

Resetting the switchboard................................................................................................................30

Programming the hotel services .......................................................................................31

Charge documentation options ........................................................................................................31

Check-In presetting..........................................................................................................................31

Prints ................................................................................................................................32

Phonebook A-Z................................................................................................................................32

Phonebook 1-60 ...............................................................................................................................32

Extensions ........................................................................................................................................32

Groups..............................................................................................................................................32

Extension services............................................................................................................................32

Room status......................................................................................................................................33

Alarms ..............................................................................................................................................33

Messages ..........................................................................................................................................33

Buffer ...............................................................................................................................................33

Password ..........................................................................................................................34

Installer password ............................................................................................................................34

User password ..................................................................................................................................34

HOTEL SERVICES .............................................................................................................35

Room status and rate display............................................................................................35

Room data display............................................................................................................................35

Group data display ...........................................................................................................................35

Printing and resetting........................................................................................................35

Call list .............................................................................................................................................35

Printing switchboard information ....................................................................................................36

Resetting...........................................................................................................................................37

Telephone boxes...............................................................................................................38

Display .............................................................................................................................................38

Activating/deactivating a telephone box .........................................................................................38

In room charge .................................................................................................................................39

Alarm ...............................................................................................................................39

Single room alarm............................................................................................................................39

Group alarm .....................................................................................................................................39

“Failed alarm” signals......................................................................................................................40

Client groups ....................................................................................................................41

Formation of groups.........................................................................................................................41

Removing an element from a group ................................................................................................41

Console phone group .......................................................................................................................42

Displaying client groups ..................................................................................................................42

Messages ..........................................................................................................................43

Check-In...........................................................................................................................43

Single check-In ................................................................................................................................43

Group check-In ................................................................................................................................44

Displaying the room settings ...........................................................................................................44

Check-Out ........................................................................................................................44

Single check-out...............................................................................................................................45

Group check-Out..............................................................................................................................45

Services ............................................................................................................................45

Help call ...........................................................................................................................46

Help call ...........................................................................................................................................46

Alarm block from the room .............................................................................................................47

Alarm block from the console phone ..............................................................................................47

TELEPHONE SERVICES ...................................................................................................49

Answering a call...............................................................................................................49

Internal call.......................................................................................................................49

External call .....................................................................................................................49

Last number dialled..........................................................................................................50

Call on hold......................................................................................................................50

Putting a call on hold .......................................................................................................................50

Deactivating the “on hold” status ....................................................................................................50

Park ..................................................................................................................................51

Parking a line ...................................................................................................................................51

Retrieving a parked line...................................................................................................................51

Calling a stored number ...................................................................................................51

Dialling with the handset down........................................................................................52

Line disengagement..........................................................................................................52

Quick dialling buttons ......................................................................................................53

Door opening....................................................................................................................53

Day/night service..............................................................................................................54

ST800-S INFORMATIOn ....................................................................................................55

Information window.........................................................................................................55

Using a LPT printer..........................................................................................................56

Error signalling.................................................................................................................57

PRINTBRIDGE SOFTWARE .............................................................................................58

Installation........................................................................................................................58

Operation..........................................................................................................................61

Settings.............................................................................................................................................62

Displaying information ....................................................................................................................64

CE conformity declaration ...............................................................................................65

Designed use of the device...............................................................................................65

Page 6 EDITING CRITERIA

EDITING CRITERIA

This paragraph describes the editing criteria followed in this manual, together

with their meaning for easier user’s reference. The following table shows the

printing styles on the left and their meaning on the right column.

Example Meaning

CHAPTER

TITLE

Style used for the title of chapters. A new

chapter begins on a new page.

PRIMARY TITLE Style used for the title of large sections in a

chapter, such as the main titles of the chapter.

Secondary Title Style used for the title of a specific paragraph

in the primary title.

Tertiary Title Style used for additional sections in a specific

paragraph

Example Style used for examples.

Note Style used for explicatory notes: pay attention!

Warning Style used to indicate possible risks for

individuals and properties: caution!

Normal text Style used for normal text.

¾ Operation to be carried out

Style used to indicate the sequence of

operations that must be carried out for

programming or service implementation.

General instructions for the installer Page 7

GENERAL INSTRUCTIONS FOR THE

INSTALLER

GENERAL NOTES

Carefully read the notes contained in this section as they provide important

information on the correct safe installation, use and maintenance of the product.

• The product must be EXCLUSIVELY used for the purpose it was designed

for. Esse-ti shall not be responsible for damages arising from improper use.

• The product has been designed in compliance with the regulations in force and

must be installed in system that comply with the provisions of law.

• Always disconnect the product from the PABX before carrying out any

operation either inside or outside the product (cleaning, maintenance, etc.).

• Always refer to an authorised assistance centre for repair.

• Beware of symbols showing lightening with arrow inside a triangle since they

indicate the presence of dangerous voltage.

• Beware of symbols showing an exclamation mark inside a triangle since they

indicate potentially dangerous or even lethal situations that require utmost

attention.

• For information on how to use the product see the paragraph "Technical

Features".

• Do not use the product in association with other electric or electronic devices

that were not especially designed to be used with it.

• Do not install the product in potentially explosive environments.

• Make sure that the product has been installed as required.

• Do not introduce objects, liquids or powders inside the product. Do not use

sprays inside the product.

• Do not open the product case since it does not contain any user-serviceable

parts. If necessary, contact an authorised assistance centre.

• In case of gas leaks in the environment do not use the telephone to make an

emergency call.

• Packing components (such as plastic bags, foam polystyrene, etc.) must be

kept out of the reach of children because potentially dangerous.

Page 8 General instructions for the installer

MAKING THE INSTALLATION

Internal telephone installations must be carried out by specialised personnel.

The installation and connection of telephone terminals to the

telecommunications network that do not comply with the regulations in force is

not permitted.

FUNCTIONAL DESCRIPTION Page 9

FUNCTIONAL DESCRIPTION

This chapter describes the main operating principles of the ST800-S console

phone. We recommend reading the instructions carefully.

VISUAL REFERENCES

Upper view

A: LCD display

B: Accessory telephone function buttons

C: Telephone keypad

D: Hotel function buttons

E: Quick dialling buttons

F: Menu management buttons

Rear view

A: Printer connector

B: USB port

C: Switchboard connector

Page 10 FUNCTIONAL DESCRIPTION

Lower view

A: Contrast adjustment screw

B: Ringer intensity control

DISPLAY

Description of the information visualised on the display and of its division in

various sections.

A: Header or message ‘Buffer full’

B: Telephone connections/Menu services

C: Telephone operations

D: Events

E: Date and time

F: Operating mode D, N, T o A

FUNCTIONAL DESCRIPTION Page 11

Display of the “Events” section

In the “Events” section are listed the various operations that the ST800-S

console phone is carrying out.

SYMBOL TYPE OF EVENT

ÐÏ The ST800-S console phone is transferring the data to the

switchboar

d

E Printer not ready or not present

GRP Group function active

B Buffer almost full (less than 300 recordings)

Print in progress

Display of the telephone connections

Information regarding active connections is shown on the display. The left

column contains information on the external lines, while the right column

contains information concerning the extensions

Connection and symbol description

L01..L06 External lines

C01 or C02 Doorphone 1 or 2

“Number” Refers to the “called” or “calling” extension

AMP Amplifier output

Call in progress “calling” “called”

Call in progress “called” “calling”

Conversation in progress “calling” “called”

Conversation in progress “called” “calling”

A Conversation on hold

A Conversation on hold from more than 10 seconds

P Parked call

Extension with dialling tone

Page 12 FUNCTIONAL DESCRIPTION

Display of menu items and services

The ST800-S operator telephone is provided with a graphic interface that

allows a user-friendly use of the various functions, thanks to particular

symbols.

Symbol description

Ö Cursor. Always indicates the active element

z Indicates a choice among several items, such as programming

menus

 Indicates an option that is not active (option field)

9 Indicates an active option (option field)

VALUE Indicates the selected field

VALUE Indicates a non-selected field

Display of telephone operations

Information regarding the ST800-S telephone operations is shown on the

display.

Situation of the ST800-S console telephone

= Handset down

= Handset up

= Call in progress

Dialling, caller ID, caller name

Event Display

Keypad dialling Dialling in progress

Memory dialling Number to be dialled

Call with identification Caller ID

In all display modes, if the number to be displayed is stored in the

phonebook, the corresponding name will be displayed.

FUNCTIONAL DESCRIPTION Page 13

KEYPAD

Describes the keypad and its use. Please refer also to the figure at page 9 that

describes the logical division of the various function areas.

Button group name

Accessory functions

Telephone functions

Hotel functions

Quick dialling

Menu management

Accessory functions

Button description:

Opening of door N. 1 Opening of door N.2

Phonebook access Handsfree dialling/Line

clearing

Retrieving a parked

external line External line parking

Repetition Flash or hold

Telephone keypad

The keypad allows you to use the ST800-S console phone as a normal

telephone.

The use of the keypad is also required for entering numeric values in the

various screen images.

Page 14 FUNCTIONAL DESCRIPTION

Hotel functions

Button description:

Displays total amount due (or residual credit)

and room status

Printing and Resetting

Telephone boxes

Alarm

Client groups

Messages

Check-in

Check-out

Services

By pressing the button corresponding to the desired function (starting from the

main screen), you can access the corresponding submenu. Follow the

instructions shown on the display and use the navigation button to carry out the

desired operations.

Quick dialling buttons

The quick dialling buttons can be used to access the services rapidly, by

storing, for example, the code AMPLIFIER.

To browse through the menu items use the “Menu management” buttons beside

the display.

FUNCTIONAL DESCRIPTION Page 15

Menu management

Button description

Access to programming menu

Back to previous screen image

Move the cursor to the previous or subsequent value

Modify the data of a screen image after “Confirm?”

Deactivate the option fields

Delete last character

Modify the data of a screen image after “Confirm?”

Activate the option fields

Confirm

Terminology

The terminology used from now on is described below. The left column shows

the terms indicated in the manual, while the right column explains the

corresponding action.

USED TERMINOLOGY MEANING

select “A”|“B”

Use the arrow up and down buttons to browse

the menu items until you find “A”, press OK,

browse again till you find “B” and press OK

enter ...

Dial the numbers on the keypad

corresponding to the value to be inserted

(normally the range of values is indicated

with 1..N, i.e. “from 1 to N”).

Page 16 FUNCTIONAL DESCRIPTION

Description of the menu browsing procedures

To... What to do...

Access programming menus

Press ESC on the main screen image (where the line

status is displayed).

(You will be required to enter a password)

Enter the password and press OK.

Return to the previous screen

image Press ESC.

Move from one item to another Press the arrow up and down buttons until you find

the desired item to select.

Select an item in a menu Press the arrow up and down buttons until the

desired item is highlighted and then press OK.

Enter a numeric value

Dial the value using the telephone buttons.

Press CLR to delete the last character.

Press OK once the value has been entered.

Enter an alphanumeric value

Dial the text to be entered using the telephone

buttons.

Press CLR to delete the last character.

Press OK once the value has been entered

Activate an option field Select the corresponding field and then press OK.

Deactivate an option field Select the corresponding field and then press CLR.

Correct the data in a

programming screen image

after the message “Confirm?”

appears

Press CLR or arrow up.

TECHNICAL DATA Page 17

TECHNICAL DATA

Phonebook 50 numbers

Buffer memory capacity 1100 calls

Display graphic 240x128 pixels backlit

Keypad 45 buttons

Printer interface Parallel

PC interface USB

Type of line 3 pair

Page 18 INSTALLATION

INSTALLATION

Perform the operations below to connect the ST800-S console phone to the

SMILE Plus or FOX 90 switchboards.

¾ Make sure that the CPU data output configuration mini jumpers present

on the CPU board are in “

Console phone port enabled

” position.

A = RS232 port enabled

B = Console phone port enabled

¾ Connect the speech connector (B in the figure below) of the CPU board

to extension 01 of the first extension board, using the two central

connectors (pins 4 and 5) of a RJ45 plug.

INSTALLATION Page 19

A = Console phone plug

B = Console phone speech plug

Predispose:

• The RJ45 plug provided with the ST800-S near the console phone (D in

the figure below).

• The RJ45 plug provided with the switchboard near the switchboard (E in

the figure below)

Page 20 INSTALLATION

A

B

A Switchboard CPU board

B Operator telephone RJ45 connector

C ST800-S Operator telephone RJ45 connector

¾ Connect the conductor between the two plugs (1:1).

¾ Connect connector C of the ST800-S console phone to plug D, using the cable

provided.

¾ Connect plug E to the console phone connector of the switchboard CPU board

(B) using the cable provided with the switchboard.

ST800-S – PRINTER CONNECTION

The connection to a parallel printer allows you to print:

- all the telephone calls made by an extension, by a group or from the

telephone boxes;

- all the information regarding the switchboard (phonebook, extension

programming, extension services, room status, alarms, messages);

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Esse-ti ST Series User manual

Esse-ti ST Series User manual

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