Intermec Oracle-Ready CK31 User manual

CK31 Handheld

Computer

User's Manual

ii CK31 Handheld Computer User’s Manual

Intermec Technologies Corporation

Corporate Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is proprietary and is provided solely for the purpose

of allowing customers to operate and service Intermec-manufactured equipment and is

not to be released, reproduced, or used for any other purpose without written

permission of Intermec.

Information and specifications contained in this document are subject to change

without prior notice and do not represent a commitment on the part of Intermec

Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, CrossBar, Data Collection

Browser, dcBrowser, Duratherm, EasyADC, EasyCoder, EasyLAN, Enterprise Wireless

LAN, EZBuilder, Fingerprint, i-gistics, INCA (under license), Intellitag, InterDriver,

Intermec Printer Network Manager, IRL, JANUS, LabelShop, Mobile Framework,

MobileLAN, Nor*Ware, Pen*Key, Precision Print, PrintSet, RoutePower,

SmartSystems, TE 2000, Trakker Antares, and Virtual Wedge are either trademarks or

registered trademarks of Intermec Technologies Corporation.

Throughout this manual, trademarked names may be used. Rather than put a

trademark (™ or ®) symbol in every occurrence of a trademarked name, we state that

we are using the names only in an editorial fashion, and to the benefit of the trademark

owner, with no intention of infringement.

There are U.S. and foreign patents pending.

Contents

CK31 Handheld Computer User’s Manual

iii

Document Change

This page records changes to this document. The document was

originally released as version 001.

Version Date Description of Change

002 10/2005 Added new scanner options, new keypad

options, updated information on Funk

security and configuration, added new

diagnostics, and added information on

SmartSystems.

iv CK31 Handheld Computer User’s Manual

Contents

CK31 Handheld Computer User’s Manual

v

Contents

Before You Begin.......................................................................................................xi

Safety Summary ..........................................................................................xi

Safety Icons ................................................................................................xii

Global Services and Support.......................................................................xii

Who Should Read This Document? .......................................................... xiv

Related Documents ................................................................................... xiv

Patent Information.................................................................................... xiv

Other Copyright Information..................................................................... xv

Using the CK31 Handheld Computer.................................................. 1

Introducing the CK31 Handheld Computer.............................................................. 2

Features of Your CK31................................................................................ 2

What’s New? ............................................................................................................. 4

Using the Battery....................................................................................................... 4

Charging and Installing the Battery ............................................................. 5

Maximizing Battery Life .............................................................................. 7

Checking the Battery Status......................................................................... 7

Using the Keypad ...................................................................................................... 8

Using the Color-Coded Keys..................................................................... 11

Capitalizing All Characters ........................................................................ 12

Using the Power (I) Key........................................................................... 13

Disabling or Modifying Keypad Functions ................................................ 13

Using the Touch Screen........................................................................................... 15

Using the Stylus ........................................................................................ 16

Understanding the Screen Icons ................................................................ 17

Repositioning a Window........................................................................... 18

Calibrating the Screen ............................................................................... 19

Understanding the Status Lights .............................................................................. 19

Understanding the Beeps ......................................................................................... 20

Scanning Bar Codes................................................................................................. 21

Scanning With the Integrated Laser Scanner or 1D Linear Imager............. 22

Scanning With a 2D Area Imager.............................................................. 23

1

Contents

vi

CK31 Handheld Computer User’s Manual

Attaching a Scanner to the Serial Port........................................................ 25

Verifying That Your Scanner Is Working................................................................. 26

Installing the SD Card............................................................................................. 28

Configuring the CK31.................................................................................... 31

How to Configure the CK31 Parameters ................................................................. 32

Configuring the CK31 With Setup Assistant............................................. 33

Configuring the CK31 With Intermec Settings ......................................... 34

Restoring Default Settings........................................................... 36

Exiting Intermec Settings ............................................................ 37

Configuring the CK31 With SmartSystems Console ................................. 38

Synchronizing the CK31 System Time With a Time Server....................... 38

Configuring the CK31 for Your Network................................................................ 39

Configuring 802.11b/g Radio Communications........................................ 39

Configuring the Network Parameters for a TCP/IP Network ...... 40

Configuring the Network Parameters for a UDP Plus Network... 41

Configuring Bluetooth Communications .................................................. 42

Configuring Ethernet Communications .................................................... 43

Configuring Serial Communications ......................................................... 44

Configuring Security ............................................................................................... 46

Choosing Between Funk and Microsoft Security ....................................... 46

Selecting a Profile for Funk Security............................................ 47

Selecting Microsoft as Your Security Choice................................ 48

Using WPA Security.................................................................................. 48

Configuring WPA Security With Funk Security.......................... 49

Configuring WPA Security With Microsoft Security................... 51

Using 802.1x Security ............................................................................... 54

Configuring 802.1x Security With Funk Security........................ 54

Configuring 802.1x Security With Microsoft Security................. 55

Using LEAP Security................................................................................. 57

Using Static WEP Security ........................................................................ 58

Configuring Static WEP Security With Funk Security ................ 58

Configuring Static WEP Security With Microsoft Security ......... 59

Loading a Certificate ................................................................................. 59

Disabling Security ..................................................................................... 62

2

Contents

CK31 Handheld Computer User’s Manual

vii

Developing and Installing Applications ......................................... 65

Developing Applications for the CK31 .................................................................... 66

Developing a New Application.................................................................. 66

Developing a Web-Based Application........................................................ 67

Converting a Trakker Antares Application to a CK31 Application............. 67

Installing Applications on the CK31........................................................................ 68

Installing Applications Using ActiveSync................................................... 69

Installing ActiveSync and Establishing a Partnership ................... 69

Using ActiveSync to Copy Files and Install Applications ............. 71

Installing Applications Using Your SD Card.............................................. 73

Installing Applications Using the FTP Server............................................. 73

Installing Applications Using Wavelink Avalanche..................................... 74

Installing Applications Using SmartSystems Console................................. 74

Launching Your Application Automatically ............................................................. 75

Setting or Changing the CK31 Password ................................................................. 75

Backing Up Your Files............................................................................................. 76

Upgrading Your CK31 ............................................................................................ 77

Upgrading the Operating System Using an SD Card................................. 78

Upgrading Your CK31 Using SmartSystems Console ................................ 79

Running Diagnostics...................................................................................... 81

Using Diagnostics on the CK31............................................................................... 82

Understanding the Diagnostics Screens.................................................................... 82

802.11 Information................................................................................... 83

Authentication Information....................................................................... 83

Battery Information................................................................................... 84

Boot Code Version.................................................................................... 85

Configuration Table.................................................................................. 85

CPU Monitor............................................................................................ 86

CPU Registers........................................................................................... 86

Display Test .............................................................................................. 87

Installed Fonts........................................................................................... 88

Intermec Value Version............................................................................. 88

Keypad Test .............................................................................................. 89

LED Test .................................................................................................. 90

3

4

Contents

viii

CK31 Handheld Computer User’s Manual

Network Information ................................................................................ 90

Network Test ............................................................................................ 91

Operating System Version ......................................................................... 91

Ping Utility ............................................................................................... 92

Radio Driver Version ................................................................................ 93

RAM Information ..................................................................................... 93

RAM Monitor........................................................................................... 94

SD Card Memory Test.............................................................................. 94

Sound Test................................................................................................ 95

Troubleshooting and Maintaining the CK31............................... 97

Troubleshooting the CK31...................................................................................... 98

Calling Product Support............................................................................ 98

Problems and Solutions ............................................................................. 99

Problems While Operating the CK31........................................................ 99

Problems While Configuring Security ..................................................... 100

Problems With Wireless Connectivity ..................................................... 101

Problems Transmitting Data Through the Serial Port.............................. 102

Problems While Scanning Bar Codes....................................................... 103

Booting the CK31 ................................................................................................. 104

Warm Booting the CK31 ........................................................................ 105

Cold Booting the CK31 .......................................................................... 105

Cleaning the Scanner Window and Screen............................................................. 106

Specifications..................................................................................................... 107

Physical and Environmental Specifications............................................................. 108

Accessories for the CK31 ....................................................................................... 111

Typing Characters Not Printed on the Keypad ...................................................... 113

Default Settings ............................................................................................... 117

Default Configuration ........................................................................................... 118

5

A

B

Contents

CK31 Handheld Computer User’s Manual

ix

Reprogramming the Keypad ................................................................. 123

Reprogramming the Keypad .................................................................................. 124

Changing the Functionality of Keypad Keys or Key Combinations.......... 124

Creating Keypad Macros ......................................................................... 137

Index ......................................................................................................................... 143

C

I

Contents

x

CK31 Handheld Computer User’s Manual

Before You Begin

CK31 Handheld Computer User’s Manual

xi

Before You Begin

This section provides you with safety information, technical

support information, and sources for additional product

information.

Safety Summary

Your safety is extremely important. Read and follow all warnings

and cautions in this document before handling and operating

Intermec equipment. You can be seriously injured, and

equipment and data can be damaged if you do not follow the

safety warnings and cautions.

Do Not Repair or Adjust Alone

Do not repair or adjust energized equipment alone under any

circumstances. Someone capable of providing first aid must

always be present for your safety.

First Aid

Always obtain first aid or medical attention immediately after an

injury. Never neglect an injury, no matter how slight it seems.

Resuscitation

Begin resuscitation immediately if someone is injured and stops

breathing. Any delay could result in death. To work on or near

high voltage, you should be familiar with approved industrial

first aid methods.

Energized Equipment

Never work on energized equipment unless authorized by a

responsible authority. Energized electrical equipment is

dangerous. Electrical shock from energized equipment can cause

death. If you must perform authorized emergency work on

energized equipment, be sure that you comply strictly with

approved safety regulations.

Before You Begin

xii

CK31 Handheld Computer User’s Manual

Safety Icons

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to

avoid death or serious injury to the persons working on

the equipment.

Avertissement: Un avertissement vous avertit d’une

procédure de fonctionnement, d’une méthode, d’un état

ou d’un rapport qui doit être strictement respecté pour

éviter l’occurrence de mort ou de blessures graves aux

personnes manupulant l’équipement.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to

prevent equipment damage or destruction, or corruption

or loss of data.

Attention: Une précaution vous avertit d’une procédure de

fonctionnement, d’une méthode, d’un état ou d’un rapport

qui doit être strictement respecté pour empêcher

l’endommagement ou la destruction de l’équipement, ou

l’altération ou la perte de données.

Note: Notes either provide extra information about a topic or

contain special instructions for handling a particular condition

or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Service &

Support > Service & Support. The Intermec Global Sales &

Service page appears. From the Service & Support menu, move

your pointer over Support, and then click Warranty.

Before You Begin

CK31 Handheld Computer User’s Manual

xiii

Disclaimer of warranties: The sample code included in this

document is presented for reference only. The code does not

necessarily represent complete, tested programs. The code is

provided “as is with all faults.” All warranties are expressly

disclaimed, including the implied warranties of merchantability

and fitness for a particular purpose.

Web Support

Visit the Intermec web site at www.intermec.com to download

our current manuals in PDF format. To order printed versions

of the Intermec manuals, contact your local Intermec

representative or distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at intermec.custhelp.com to review technical

information or to request technical support for your Intermec

product.

Telephone Support

These services are available from Intermec by calling

1-800-755-5505 and choosing an option.

Service

Description

In the U.S.A. and

Canada, choose

this option

Factory Repair

and On-site

Repair

Request a return authorization

number for authorized service

center repair, or request an on-

site repair technician.

1

Technical

Support

Get technical support on your

Intermec product.

2

Service

Contract Status

Inquire about an existing

contract, renew a contract, or

ask invoicing questions.

3

Schedule Site

Surveys or

Installations

Schedule a site survey, or

request a product or system

installation.

4

Ordering

Products

Talk to sales administration,

place an order, or check the

status of your order.

5

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click Contact.

Before You Begin

xiv

CK31 Handheld Computer User’s Manual

Who Should Read This Document?

The CK31 Handheld Computer User’s Manual provides you with

information about the features of the CK31 and how to install,

operate, maintain, and troubleshoot the CK31. Before you

install and configure the CK31, you should be familiar with

your network and general networking terms, such as IP address.

The Intermec Computer Command Reference Manual (P/N

073529) is included with this manual on a CD or is available as

a download from the Intermec web site. Please refer to this

manual for help configuring your CK31. The reference manual

contains information about all of the CK31 commands and

contains pages of bar codes that you can print and scan when

configuring supported commands.

Related Documents

The Intermec web site at www.intermec.com contains our

documents that you can download in PDF format.

To order printed versions of the Intermec manuals, contact your

local Intermec representative or distributor.

Patent Information

Product is covered by one or more of the following patents:

4882476, 4894523, 4953113, 4961043, 4970379, 4988852,

5019699, 5021642, 5038024, 5081343, 5095197, 5144119,

5144121, 5182441, 5187355, 5187356, 5195183, 5216233,

5216550, 5195183, 5195183, 5218191, 5227614, 5233172,

5241488, 5243602, 5258606, 5278487, 5288985, 5308966,

5322991, 5331136, 5331580, 5342210, 5349678, 5359185,

5371858, 5373478, 5389770, 5397885, 5410141, 5414251,

5416463, 5442167, 5464972, 5468947, 5468950, 5477044,

5486689, 5488575, 5500516, 5502297, 5504367, 5508599,

5514858, 5530619, 5534684, 5536924, 5539191, 5541419,

5548108, 5550362, 5550364, 5565669, 5567925, 5568645,

5572007, 5576529, 5592512, 5594230, 5598007, 5608578,

5616909, 5619027, 5627360, 5640001, 5657317, 5659431,

5671436, 5672860, 5684290, 5719678, 5729003, 5742041,

5761219, 5764798, 5777308, 5777309, 5777310, 5786583,

5793604, 5798509, 5798513, 5804805, 5805807, 5811776,

5811777, 5818027, 5821523, 5828052, 5831819, 5834753,

Before You Begin

CK31 Handheld Computer User’s Manual

xv

5834749, 5837987, 5841121, 5842070, 5844222, 5854478,

5862267, 5869840, 5873070, 5877486, 5878395, 5883492,

5883493, 5886338, 5889386, 5895906, 5898162, 5902987,

5902988, 5912452, 5923022, 5936224, 5949056, 5969321,

5969326, 5969328, 5979768, 5986435, 5987192, 5992750,

6003775, 6012640, 6016960, 6018597, 6024289, 6034379,

6036093, 6039252, 6064763, 6075340, 6095422, 6097839,

6102289, 6102295, 6109528, 6119941, 6128414, 6138915,

6149061, 6149063, 6152370, 6155490, 6158661, 6164542,

6164545, 6173893, 6195053, 6234393, 6234395, 6244512,

6249008, 6328214, 6330975, 6345765, 6356949, 6367699,

6375075, 6375076, 6431451, 6435411, 6484944, 6488209,

6497368, 6532152, 6538413, 6539422, 6621942, 6641046,

6681994, 6687403, 6688523, 6732930

There may be other U.S. and foreign patents pending.

Other Copyright Information

Microsoft, Windows, and the Windows logo are registered

trademarks of Microsoft Corporation in the United States

and/or other countries.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

This product includes software developed by the OpenSSL

Project for use in the OpenSSL Toolkit.

(http://www.openssl.org/)

This product includes cryptographic software written by Eric

Young. (eay@cryptsoft.com)

This product uses Regex++, Index software during its

operational phases. The owner of Regex++ has granted use of the

software to anyone provided such use is accompanied by the

following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001)

Copyright

Before You Begin

xvi

CK31 Handheld Computer User’s Manual

Permission to use, copy, modify, distribute and sell this software

and its documentation for any purpose is hereby granted

without fee, provided that the above copyright notice appear in

all copies and that both that copyright notice and this

permission notice appear in supporting documentation. Dr John

Maddock makes no representations about the suitability of this

software for any purpose. It is provided “as is” without express or

implied warranty.

CK31 Handheld Computer User’s Manual 1

Using the CK31 Handheld

Computer

Use this chapter to familiarize yourself with the CK31 Handheld

Computer. In this chapter you will find these sections:

• Introducing the CK31 Handheld Computer

• What’s New?

• Using the Battery

• Using the Keypad

• Using the Touch Screen

• Understanding the Status Lights

• Understanding the Beeps

• Scanning Bar Codes

• Verify That Your Scanner Is Working

• Installing the SD Card

1

Chapter 1 — Using the CK31 Handheld Computer

2 CK31 Handheld Computer User’s Manual

Introducing the CK31 Handheld Computer

The Intermec CK31 is an ergonomically designed handheld

computer built on the Microsoft

®

Windows

®

CE .NET

operating system. It is a lightweight, easy-to-use, reliable

computer that runs client/server applications and browser-based

applications.

CK31

Ready-to-Work

indicator

Battery

light

Battery

Serial

port

Scan

button

User-defined

lights

Good read

light

CK31 Handheld Computer

CK31 Handheld Computers with an IEEE 802.11b/g radio

installed are Wi-Fi

®

certified for interoperability with other

802.11b/g wireless LAN devices.

Features of Your CK31

The CK31 includes these features:

• .NET Compact Framework

• Internet Explorer 6, SQL Server CE

Chapter 1 — Using the CK31 Handheld Computer

CK31 Handheld Computer User’s Manual 3

• iBrowse

• CCX v2.0 compliance

• Color display with touch screen

• 64MB RAM/64MB Flash Memory

• 400 MHz Processor

These options are available for the CK31:

• 802.11b/g radio

• Bluetooth radio

• Ethernet adapter

• 1D linear imager, 2D area imager, or laser scanner (standard,

long-range, or advanced long-range)

• TE 2000 terminal emulation application including 3270,

5250, and VT/ANSI as well as support for third-party TE

applications

• Data Collection Browser (dcBrowser™) application

Use this manual to understand how to use the features and

options available on the CK31. For additional help using

terminal emulation, see the TE 2000 Terminal Emulation

Programmer’s Guide (P/N 977-055-008).

For additional help using dcBrowser, see the documentation that

ships with the dcBrowser gateway software or the Data Collection

Browser Client User’s Guide (P/N 070011).

iBrowse is a locked-down web browser for Intermec devices that

is compatible with Microsoft’s Internet Explorer but does not

allow the user to exit the browser or access non-work related web

sites. For additional help using iBrowse, see the iBrowse User’s

Guide (P/N 961-055-015).

For a complete list of accessories, see “Accessories for the CK31”

on page 111.

Chapter 1 — Using the CK31 Handheld Computer

4 CK31 Handheld Computer User’s Manual

What’s New?

This revision of the user’s manual includes this new information

to support the latest software and hardware release:

• The CK31 now supports Bluetooth communications. For

help, see “Configuring Bluetooth Communications” on page

42.

• 42-key and 50-key keypads are now available. For more

information, see “Using the Keypad” on page 8.

• The CK31 now ships with the SmartSystems™ client that

enables you to use SmartSystems Console to configure, install

applications, and upgrade your CK31s. For more

information, see “Configuring the CK31 With SmartSystems

Console” on page 38 , “Installing Applications Using

SmartSystems Console” on page 74, or “Upgrading Your

CK31 Using SmartSystems Console” on page 79.

• Funk is the new default for security. For help, see

“Configuring Security” on page 46. With the addition of

CCX v2.0 compliance, the CK31 now supports WPA2.

Using the Battery

The CK31 uses a model AB1G (P/N 318-020-001) lithium-ion

battery as its main power source. You must fully charge the main

battery before you can use the CK31. When you change the

battery, a backup battery maintains your status, memory, and

real-time clock for at least 10 minutes.

If the battery light blinks or turns on solid, you cannot restore

factory defaults or perform a warm or cold boot on your CK31

by using the I key. You must replace the battery with a fully

charged battery before you can restore factory defaults or boot

your CK31.

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