Xerox EC8036 / EC8056 User guide

Category
Multifunctionals
Type
User guide
Version 1.0
July 2021
702P08641
Xerox®EC8036/EC8056 Color
Multifunction Printer
User Guide
©2021 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design®, FreeFlow®, SMARTsend®, Scan to PC Desktop®,
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User Guide
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Table of Contents
1 Safety ........................................................................................................................................11
Notices and Safety................................................................................................................. 12
Electrical Safety ..................................................................................................................... 13
General Guidelines ........................................................................................................... 13
Power Cord Safety Information ........................................................................................ 13
Emergency Power Off....................................................................................................... 14
Telephone Line Cord......................................................................................................... 14
Operational Safety................................................................................................................. 15
Operational Guidelines..................................................................................................... 15
Ozone Release ................................................................................................................. 15
Printer Location ............................................................................................................... 15
Printer Supplies ................................................................................................................ 16
Maintenance Safety............................................................................................................... 17
Printer Symbols ...................................................................................................................... 18
Environmental, Health, and Safety Contact Information ........................................................ 20
2 Getting Started........................................................................................................................21
Parts of the Printer................................................................................................................. 22
Front View ....................................................................................................................... 22
Duplex Automatic Document Feeder................................................................................ 23
Control Panel................................................................................................................... 24
Internal Parts................................................................................................................... 27
Rear View ........................................................................................................................ 28
Configurations and Options ............................................................................................. 29
Power Options........................................................................................................................ 38
Powering On the Printer or Exiting Sleep Mode................................................................. 38
Restarting, Placing in Sleep Mode, or Powering Off the Printer.......................................... 38
Accessing the Printer.............................................................................................................. 40
Authentication................................................................................................................. 40
Authorization................................................................................................................... 40
Personalization ................................................................................................................ 41
Accounting ...................................................................................................................... 41
Logging In....................................................................................................................... 41
Introduction to Xerox® Apps ................................................................................................. 43
Information Pages ................................................................................................................. 44
Configuration Report ....................................................................................................... 44
The Embedded Web Server .................................................................................................... 46
Accessing the Embedded Web Server ............................................................................... 46
Logging In Using the Embedded Web Server.................................................................... 47
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User Guide
Finding the IP Address of Your Printer .............................................................................. 47
Downloading the Configuration Report from the Embedded Web Server .......................... 48
Installation and Setup ........................................................................................................... 49
Installation and Setup Overview ...................................................................................... 49
Selecting a Location for the Printer .................................................................................. 49
Connecting the Printer ..................................................................................................... 49
Optimizing Printer Performance........................................................................................ 57
Initial Printer Setup.......................................................................................................... 57
Updating the Printer System Software ............................................................................. 57
Installing the Print Driver Software .................................................................................. 58
More Information .................................................................................................................. 62
Locating the Serial Number.............................................................................................. 63
3 Customize and Personalize ...................................................................................................65
Customize and Personalize Overview ...................................................................................... 66
Customizing or Personalizing the Home Screen ...................................................................... 67
Displaying or Hiding an App on the Home screen............................................................. 67
Rearranging Apps on the Home screen............................................................................. 67
Deleting an App from the Home Screen ........................................................................... 68
Removing Customization From the Home Screen ............................................................. 68
Customizing or Personalizing the Apps ................................................................................... 69
Customizing or Personalizing the Feature List ................................................................... 69
Showing all Features in the Features List .......................................................................... 69
Saving App Default Settings............................................................................................. 69
Removing App Customization Using the Control Panel ..................................................... 70
Creating and Using 1–Touch Apps ......................................................................................... 71
Creating a 1–Touch App................................................................................................... 71
Deleting or Hiding a 1–Touch App.................................................................................... 71
Using a 1–Touch App ....................................................................................................... 72
Removing All Customizations ................................................................................................. 73
4 Xerox® Apps............................................................................................................................75
Xerox® App Gallery ............................................................................................................... 76
Xerox®App Gallery Overview ........................................................................................... 76
Creating a Xerox® App Gallery Account........................................................................... 76
Logging in to your Xerox® App Gallery Account............................................................... 77
Installing or Updating an App from the Xerox® App Gallery ............................................ 77
Device ................................................................................................................................... 79
Device Overview............................................................................................................... 79
About .............................................................................................................................. 80
Information Pages ........................................................................................................... 80
Supply Status................................................................................................................... 81
Billing and Usage Counters .............................................................................................. 81
Remote Services............................................................................................................... 82
Jobs....................................................................................................................................... 83
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Jobs Overview .................................................................................................................. 83
Managing Jobs ................................................................................................................ 83
Managing Special Job Types ............................................................................................ 84
Managing Jobs using the Embedded Web Server ............................................................. 88
Copy...................................................................................................................................... 90
Copy Overview ................................................................................................................. 90
Making a Copy................................................................................................................. 90
Copy Workflows ............................................................................................................... 92
ID Card Copy ....................................................................................................................... 103
ID Card Copy Overview .................................................................................................. 103
Copying an ID Card ....................................................................................................... 103
Email ................................................................................................................................... 104
Email Overview .............................................................................................................. 104
Sending a Scanned Image in an Email ........................................................................... 104
Adding or Editing Contacts in the Device Address Book from the Control Panel .............. 107
Workflow Scanning .............................................................................................................. 108
Workflow Scanning Overview ......................................................................................... 108
Using Workflow Scanning .............................................................................................. 108
Scan To................................................................................................................................ 119
Scan To Overview........................................................................................................... 119
Scanning to an Email Address ........................................................................................ 119
Scanning to a USB Flash Drive ....................................................................................... 120
Scanning to a Shared Folder on a Networked Computer ................................................. 121
Scanning to the Logged-In User..................................................................................... 123
Adding a Scan To Destination to an Address Book Entry................................................. 124
Fax ...................................................................................................................................... 125
Fax Overview ................................................................................................................. 125
Sending a Fax ................................................................................................................ 125
Fax Workflows................................................................................................................ 127
Server Fax ............................................................................................................................ 135
Server Fax Overview ....................................................................................................... 135
Sending a Server Fax...................................................................................................... 135
Sending a Delayed Server Fax ........................................................................................ 137
Internet Fax......................................................................................................................... 138
Internet Fax Overview .................................................................................................... 138
Sending a Scanned Image in an Internet Fax................................................................. 138
Print From............................................................................................................................ 141
Print From Overview....................................................................................................... 141
Printing From a USB Flash Drive..................................................................................... 141
Printing from Saved Jobs................................................................................................ 141
Printing from Mailbox .................................................................................................... 142
5 Printing................................................................................................................................... 143
Printing Overview ................................................................................................................. 144
Selecting Printing Options .................................................................................................... 145
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Print Driver Help............................................................................................................. 145
Windows Printing Options .............................................................................................. 145
Macintosh Printing Options............................................................................................ 148
UNIX, Linux, and AS/400 Printing................................................................................... 150
Mobile Printing Options ................................................................................................. 152
Print Jobs............................................................................................................................. 154
Managing Jobs .............................................................................................................. 154
Printing Special Job Types .............................................................................................. 155
Printing Features.................................................................................................................. 159
Selecting Paper Options for Printing ............................................................................... 159
Printing on Both Sides of the Paper ................................................................................ 160
Xerox Black and White ................................................................................................... 160
Print Quality................................................................................................................... 161
Image Options............................................................................................................... 161
Printing Multiple Pages to a Single Sheet ....................................................................... 162
Printing Booklets............................................................................................................ 162
Using Special Pages ....................................................................................................... 163
Printing Annotations for Windows.................................................................................. 165
Printing Watermarks for Windows .................................................................................. 166
Orientation .................................................................................................................... 167
Advanced Printing Options............................................................................................. 168
Using Custom Paper Sizes .................................................................................................... 171
Defining Custom Paper Sizes.......................................................................................... 171
Printing on Custom-Size Paper ....................................................................................... 172
Print From............................................................................................................................ 174
Printing From a USB Flash Drive..................................................................................... 174
Printing from Saved Jobs................................................................................................ 174
Printing from a Mailbox ................................................................................................. 175
Printing from the Embedded Web Server........................................................................ 175
6 Paper and Media ................................................................................................................. 177
Paper and Media Overview................................................................................................... 178
Supported Paper.................................................................................................................. 179
Recommended Media .................................................................................................... 179
Ordering Paper............................................................................................................... 179
General Paper Loading Guidelines.................................................................................. 179
Paper That Can Damage Your Printer............................................................................. 179
Paper Storage Guidelines ............................................................................................... 180
Supported Paper Types and Weights .............................................................................. 180
Supported Standard Paper Sizes..................................................................................... 182
Supported Paper Sizes and Weights for Automatic 2-Sided Printing................................ 184
Supported Paper Sizes for the Envelope Tray .................................................................. 184
Supported Custom Paper Sizes ....................................................................................... 184
Paper Tray Settings .............................................................................................................. 186
Configuring Tray Settings............................................................................................... 186
Changing Paper Size, Type, and Color............................................................................. 186
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Loading Paper...................................................................................................................... 188
Loading Paper in Trays 1–4 ............................................................................................ 188
Adjusting the Paper Guides in the 520-Sheet Adjustable Trays ....................................... 191
Loading Paper in Trays 3 and 4 of the Tandem Tray ....................................................... 193
Loading Paper in Tray 5 ................................................................................................. 194
Loading Paper in Tray 6 ................................................................................................. 197
Printing on Special Paper ..................................................................................................... 199
Envelopes ...................................................................................................................... 199
Labels............................................................................................................................ 202
Glossy Media ................................................................................................................. 207
Transparencies............................................................................................................... 207
7 Maintenance ........................................................................................................................ 209
General Precautions ............................................................................................................. 210
Cleaning the Printer ............................................................................................................. 211
Cleaning the Printer Exterior .......................................................................................... 211
Cleaning the Printer Interior........................................................................................... 215
Supplies............................................................................................................................... 218
Consumables ................................................................................................................. 218
Routine Maintenance Items........................................................................................... 218
Ordering Supplies........................................................................................................... 219
Toner Cartridges ............................................................................................................ 219
Waste Toner Container................................................................................................... 222
Drum Cartridges ............................................................................................................ 224
Transfer Belt Cleaner...................................................................................................... 227
Second Bias Transfer Roller ............................................................................................ 229
Staple Cartridges and Staple Refills ................................................................................ 232
Emptying the Hole Punch Waste Container .................................................................... 242
Recycling Supplies.......................................................................................................... 245
Resetting Supply Life Counters ....................................................................................... 245
Managing the Printer........................................................................................................... 246
Viewing the Meter Reading ............................................................................................ 246
Printing the Billing Summary Report............................................................................... 246
Moving the Printer ............................................................................................................... 247
8 Troubleshooting ................................................................................................................... 249
General Troubleshooting ...................................................................................................... 250
Restarting the Printer ..................................................................................................... 250
Printer Has Two Power Switches ..................................................................................... 251
Printer Does Not Power On............................................................................................. 251
Printer Resets or Powers Off Frequently .......................................................................... 252
Printer Does Not Print .................................................................................................... 252
Printing Takes Too Long ................................................................................................. 253
Document Fails to Print.................................................................................................. 254
Document Prints from Wrong Tray ................................................................................. 255
Printer is Making Unusual Noises ................................................................................... 255
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Automatic 2-Sided Printing Problems ............................................................................. 255
Date and Time Are Incorrect.......................................................................................... 256
Scanner Errors................................................................................................................ 256
Paper Jams .......................................................................................................................... 257
Locating Paper Jams ...................................................................................................... 257
Minimizing Paper Jams .................................................................................................. 258
Clearing Paper Jams ...................................................................................................... 259
Troubleshooting Paper Jams .......................................................................................... 270
Clearing Finisher Jams ................................................................................................... 273
Print, Copy, and Scan Problems ............................................................................................ 304
Identifying Print, Copy, and Scan Problems .................................................................... 304
Print-Quality Problems.................................................................................................... 304
Copy and Scan Problems................................................................................................ 310
Fax Problems ....................................................................................................................... 312
Problems Sending Faxes................................................................................................. 312
Problems Receiving Faxes............................................................................................... 313
Printing Fax Reports ....................................................................................................... 314
Getting Help ........................................................................................................................ 315
Viewing Error and Alert Messages on the Control Panel .................................................. 315
Viewing the Error History on the Control Panel ............................................................... 315
The Embedded Web Server ............................................................................................ 315
Online Support Assistant................................................................................................ 316
Information Pages ......................................................................................................... 316
More Information .......................................................................................................... 317
A Specifications........................................................................................................................ 319
Printer Configurations and Options ...................................................................................... 320
Standard Features.......................................................................................................... 320
Options and Upgrades ................................................................................................... 321
Finishing Options ........................................................................................................... 322
Physical Specifications ......................................................................................................... 324
Base Configuration ........................................................................................................ 324
Configuration with Integrated Office Finisher ................................................................ 324
Configuration with Office Finisher LX and Booklet Maker ............................................... 324
Configuration with Business Ready Finisher.................................................................... 324
Configuration with Business Ready Finisher and Booklet Maker ...................................... 324
Configuration with Business Ready Finisher, Booklet Maker, and CZ Folder ..................... 325
Configuration with Business Ready Finisher, Booklet Maker, CZ Folder, and High-
Capacity Feeder ............................................................................................................. 325
Clearance Requirements ................................................................................................ 325
Environmental Specifications ............................................................................................... 328
Temperature.................................................................................................................. 328
Relative Humidity .......................................................................................................... 328
Elevation ....................................................................................................................... 328
Electrical Specifications........................................................................................................ 329
Performance Specifications .................................................................................................. 330
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Printing Resolution......................................................................................................... 330
Print Speed .................................................................................................................... 330
Environmental, Health, and Safety Contact Information ...................................................... 331
B Regulatory Information ...................................................................................................... 333
Basic Regulations ................................................................................................................. 334
United States FCC Regulations....................................................................................... 334
Environmental Benefits of Duplex Printing ..................................................................... 334
Paper Types ................................................................................................................... 334
ENERGY STAR ................................................................................................................ 335
Power Consumption and Activation Time....................................................................... 335
Default Power Saver Settings ......................................................................................... 336
Regulatory Information for 2.4 GHz Wireless Network Adapter....................................... 336
Ozone Release ............................................................................................................... 336
Copy Regulations ................................................................................................................. 337
United States................................................................................................................. 337
Canada.......................................................................................................................... 338
Other Countries.............................................................................................................. 339
Fax Regulations.................................................................................................................... 340
United States................................................................................................................. 340
Canada.......................................................................................................................... 341
Safety Certification.............................................................................................................. 342
Material Safety Data Sheets ................................................................................................ 343
C Recycling and Disposal ....................................................................................................... 345
All Countries ........................................................................................................................ 346
North America ..................................................................................................................... 347
Battery Removal .................................................................................................................. 348
Other Countries.................................................................................................................... 349
D Product Symbols .................................................................................................................. 351
E Apps Features ....................................................................................................................... 355
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1
Safety
This chapter contains:
• Notices and Safety..................................................................................................................... 12
• Electrical Safety ......................................................................................................................... 13
• Operational Safety..................................................................................................................... 15
• Maintenance Safety................................................................................................................... 17
• Printer Symbols .......................................................................................................................... 18
• Environmental, Health, and Safety Contact Information............................................................. 20
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox printer.
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection
of external devices, can affect the product certification. For more information, contact your
Xerox representative.
12 Xerox®EC8036/EC8056 Color Multifunction Printer
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Safety
Electrical Safety
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
PPoowweerr CCoorrdd SSaaffeettyy IInnffoorrmmaattiioonn
Carefully read the following instructions before operating your printer. For details, contact your Xerox
representative.
WARNING:
• The electrical supply for the device must meet the requirements stated on the data plate on
the rear of the device. If you are not sure that your electrical supply meets the requirements,
consult your local electricity provider or a licensed electrician.
• Do not use an extension cord.
• Do not remove or modify the power cord.
Refer to these instructions to ensure the continued safe operation of your printer.
• Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
Xerox®EC8036/EC8056 Color Multifunction Printer
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Safety
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is
grounded properly. Electrical products can be hazardous if misused.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Replace the power cord if it becomes frayed or worn.
• Do not unplug or plug the power cord while the printer is turned on.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
• The electrical outlet must be near the printer and must be easily accessible.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet. For details, refer to the User Guide.
EEmmeerrggeennccyy PPoowweerr OOffff
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
TTeelleepphhoonnee LLiinnee CCoorrdd
WARNING: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.
14 Xerox®EC8036/EC8056 Color Multifunction Printer
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Safety
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
OOppeerraattiioonnaall GGuuiiddeelliinneess
• Do not remove any paper trays while the printer is printing.
• Do not open the doors when the printer is printing.
• Do not move the printer when it is printing.
• Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
• Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
• Do not override any electrical or mechanical interlock devices.
• Do not attempt to remove paper that is jammed deeply inside the product. Power off the printer
promptly and contact your local Xerox representative.
• Ensure that the rear right cover is attached. Open this cover to connecting an interface cable.
OOzzoonnee RReelleeaassee
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/about-xerox/
environment/enus.html. In other markets, please contact your local Xerox representative or go to
www.xerox.co.uk/about-xerox/environment/engb.html.
PPrriinntteerr LLooccaattiioonn
• Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to the User Guide.
• Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
• Place the printer in an area where there is adequate space for operation and servicing.
• Place the printer in a dust-free area.
• Do not store or operate the printer in an extremely hot, cold, or humid environment.
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
• Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
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15
Safety
• Do not place the printer in locations susceptible to vibrations.
• For optimum performance, use the printer at the elevations specified in the User Guide.
PPrriinntteerr SSuupppplliieess
• Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
• Follow all warnings and instructions marked on, or supplied with, the product, options, and
supplies.
• Store all consumables in accordance with the instructions given on the package or container.
• Keep all consumables away from the reach of children.
• Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
• When handling cartridges, for example toner cartridges, avoid skin and eye contact. Eye contact
with toner can cause irritation and inflammation. Do not attempt to disassemble the cartridge,
which can increase the risk of skin or eye contact.
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty or Service
Agreement do not cover damage, malfunction, or degradation of performance caused by use
of non-Xerox supplies, or the use of Xerox supplies not specified for this printer.
16 Xerox®EC8036/EC8056 Color Multifunction Printer
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Safety
Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
• Clean the device with a dry lint-free cloth only.
• Do not burn any consumables or routine maintenance items. For information on Xerox®supplies
recycling programs, go to www.xerox.com/recycling
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable when
used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.
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17
Safety
Printer Symbols
Symbol Description
Warning:
Indicates a serious hazard that can result in death or serious injury if not
avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning:
Moving parts. To avoid personal injury, use caution.
Caution:
Indicates a mandatory action to take in order to avoid damage to the
property.
Caution:
To avoid damage to the property, be careful not to spill toner when handling
the waste cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the drum cartridges.
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Safety
Symbol Description
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
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Safety
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and
supplies, contact in the United States and Canada: 1-800-ASK-XEROX (1-800-275-9376).
For product safety information in the United States and Canada, go to www.xerox.com/about-xerox/
environment/enus.html.
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Safety
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Xerox EC8036 / EC8056 User guide

Category
Multifunctionals
Type
User guide

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