22 maintenance / troubleshooting electrolux e:volution barbecue
Stainless steel burners
Burners should be checked at least once per year and
cleaned as necessary. Inspect burners to ensure no
residues have been deposited and gas ports are clear.
Barbecue won’t
light
No gas Check isolation valve
is ON
Gas bottle empty – rell
or change gas bottle
Ignition system
not working
Check there is a spark
being generated when
knob rotated
Ignition electrode wet or
dirty, gently clean and
dry electrode, ensuring
position is unchanged
Manually light the
barbecue
Excess smoke
being emitted
from the cooking
area
Too much heat Turn down gas valve or
turn off selected burners
Smell of gas
DO NOT
ATTEMPT TO
LIGHT THE
APPLIANCE
Gas leak Turn off gas at the
isolation valves
Check for leaks, tighten
joints
If problem persists, call
Electrolux Service
Maintenance Troubleshooting
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. Inthiswarranty
(a) ‘acceptablequality’asreferredtoinclause10ofthiswarrantyhas
thesamemeaningreferredtointheACL;
(b) ‘ACL’meansTradePracticesAmendment(AustralianConsumer
Law)Act(No.2)2010;
(c) ‘Appliance’meansanyElectroluxproductpurchasedbyyou
accompaniedbythisdocument;
(d) ‘ASC’meansElectrolux’authorisedservicedcentres;
(e) ‘Electrolux’meansElectroluxHomeProductsPtyLtdof163
O’RiordanStreet,Mascot,NSW2020,ABN51004762341in
respectofAppliancespurchasedinAustraliaandElectrolux(NZ)
Limitedof3-5NiallBurgessRoad,MountWellington,inrespect
ofAppliancespurchasedinNewZealand;
(f) ‘majorfailure’asreferredtoinclause10ofthiswarrantyhasthe
samemeaningreferredtointheACLandincludesasituationwhen
anAppliancecannotberepairedoritisuneconomicforElectrolux,at
itsdiscretion,torepairanApplianceduringtheWarrantyPeriod;
(g) ‘WarrantyPeriod’means:
(i) wheretheApplianceisusedforpersonal,domesticorhousehold
use(i.e.normalsinglefamilyuse)assetoutintheinstruction
manual,theApplianceiswarrantedagainstmanufacturing
defectsinAustraliafor24monthsandinNewZealandfor24
months,followingthedateoforiginalpurchaseoftheAppliance;
(ii) wheretheApplianceisusedforcommercialpurposes(including
beingusedtodirectlyassistabusinessorwheretheApplianceis
usedinamulti-familycommunalorsharetypeenvironment),the
Appliancewillthenbewarrantedagainstmanufacturingdefects
inAustraliafor3monthsandinNewZealandfor3months,
followingthedateoforiginalpurchaseoftheAppliance.
(h) ‘you’meansthepurchaseroftheAppliancenothavingpurchased
theApplianceforre-sale,and‘your’hasacorrespondingmeaning.
2. ThiswarrantyonlyappliestoAppliancespurchasedandusedinAustralia
orNewZealandandisinadditionto(anddoesnotexclude,restrict,or
modifyinanyway)anynon-excludablestatutorywarrantiesinAustralia
orNewZealand
3. DuringtheWarrantyPeriodElectroluxoritsASCwill,atnoextracharge
ifyourApplianceisreadilyaccessibleforservice,withoutspecial
equipmentandsubjecttothesetermsandconditions,repairorreplace
anypartswhichitconsiderstobedefective.ElectroluxoritsASCmay
useremanufacturedpartstorepairyourAppliance.Youagreethat
anyreplacedAppliancesorpartsbecomethepropertyofElectrolux.
Thiswarrantydoesnotapplytolightglobes,batteries,
ltersorsimilar
perishableparts.
4. PartsandAppliancesnotsuppliedbyElectroluxarenotcoveredbythis
warranty.
5. Youwillbearthecostoftransportation,travelanddeliveryofthe
AppliancetoandfromElectroluxoritsASC.Ifyouresideoutsideofthe
servicearea,youwillbearthecostof:
(a) travelofanauthorisedrepresentative;
(b) transportationanddeliveryoftheAppliancetoandfromElectrolux
oritsASC,
Inallinstances,unlesstheApplianceistransportedbyElectroluxoran
Electroluxauthorisedrepresentative,theApplianceistransportedatthe
owner’scostandriskwhileintransittoandfromElectroluxoritsASC.
6. Proofofpurchaseisrequiredbeforeyoucanmakeaclaimunder
thiswarranty.
7. Youmaynotmakeaclaimunderthiswarrantyunlessthedefectclaimed
isduetofaultyordefectivepartsorworkmanship.Electroluxisnotliable
inthefollowingsituations(whicharenotexhaustive):
(a) theApplianceisdamagedby:
(i) accident
(ii) misuseorabuse,includingfailuretoproperlymaintainorservice
(iii) normalwearandtear
(iv) powersurges,electricalstormdamageorincorrectpowersupply
(v) incompleteorimproperinstallation
(vi) incorrect,improperorinappropriateoperation
(vii)insectorvermininfestation
(viii)failuretocomplywithany
additionalinstructionssuppliedwiththe
Appliance;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) theAppliance’sserialnumberorwarrantysealhasbeenremoved
ordefaced;
(d) theAppliancewasservicedorrepairedbyanyoneotherthan
Electrolux,anauthorisedrepairerorASC.
8. Thiswarranty,thecontracttowhichitrelatesandtherelationship
betweenyouandElectroluxaregovernedbythelawapplicablewhere
theAppliancewaspurchased.WheretheAppliancewaspurchasedin
NewZealandforbusinesspurposestheConsumerGuaranteeActdoes
notapply.
9. Totheextentpermittedbylaw,Electroluxexcludesallwarrantiesand
liabilities(otherthanascontainedinthisdocument)includingliabilityfor
anylossordamagewhetherdirectorindirectarisingfromyourpurchase,
useornonuseoftheAppliance.
10.ForAppliancesandservicesprovidedbyElectroluxinAustralia,the
AppliancescomewithaguaranteebyElectroluxthatcannotbe
excludedundertheAustralianConsumerLaw.You areentitledtoa
replacementorrefundforamajorfailureandforcompensationforany
otherreasonablyforeseeablelossordamage.Youarealsoentitledto
havetheAppliancerepairedorreplacediftheAppliancefailstobeof
acceptable
qualityandthefailuredoesnotamounttoamajorfailure.
Thebenetstoyougivenbythiswarrantyareinadditiontoyourother
rightsandremediesunderalawinrelationtotheAppliancesorservices
towhichwarrantyrelates.
11.AtalltimesduringtheWarrantyPeriod,Electroluxshall,atitsdiscretion,
determinewhetherrepair,replacementorrefundwillapplyifan
Appliancehasavalidwarrantyclaimapplicabletoit.
12.ForAppliancesandservicesprovidedbyElectroluxinNewZealand,
theAppliancescomewithaguaranteebyElectroluxpursuanttothe
provisionsoftheConsumerGuaranteesAct,theSaleofGoodsActand
theFairTradingAct.
13.Toenquireaboutclaimingunderthiswarranty,pleasefollowthesesteps:
(a) carefullychecktheoperatinginstructions,usermanualandtheterms
ofthiswarranty;
(b) havethemodelandserialnumberoftheApplianceavailable;
(c) havetheproofofpurchase(eganinvoice)available;
(d) telephonethenumbersshownbelow.
14.Youacceptthatifyoumakeawarrantyclaim,ElectroluxanditsASC
mayexchangeinformationinrelationtoyoutoenableElectroluxtomeet
itsobligationsunderthiswarranty.
Warranty
FORSALESINAUSTRALIAANDNEWZEALAND
APPLIANCE:ELECTROLUXBARBECUE
Important Notice
Beforecallingforservice,pleaseensurethatthestepslistedinpoint13abovehavebeenfollowed.
FOR SERVICE
ortondtheaddressofyournearest
stateservicecentreinAustralia
PLEASE CALL 13 13 49
Forthecostofalocalcall(Australiaonly)
SERVICE AUSTRALIA
ELECTROLUXHOMEPRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinAustralia
PLEASE CALL 13 13 50
Forthecostofalocalcall(Australiaonly)
FOR SERVICE
ortondtheaddressofyournearest
authorisedservicecentreinNewZealand
FREE CALL 0800 10 66 10
(NewZealandonly)
SERVICE NEW ZEALAND
ELECTROLUXHOMEPRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinNewZealand
FREE CALL 0800 10 66 20
(NewZealandonly)
EBBQ_Warr_Apr11