Trendnet TV-IP312PI User manual

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  2

Contents

ProductOverview...........................................................................................4

Features......................................................................................................4

Hardware....................................................................................................4

AdjustableBracket..................................................................................4

PoE..........................................................................................................4

PowerPort..............................................................................................4

OutdoorReady........................................................................................4

SunVisor.................................................................................................4

Performance...............................................................................................4

3Megapixel.............................................................................................4

NightVision.............................................................................................4

SmartIR...................................................................................................4

DigitalZoom............................................................................................4

IPv6..........................................................................................................4

AdvancedPlayback.................................................................................5

D‐WDR.....................................................................................................5

Storage....................................................................................................5

FreeApps................................................................................................5

ComplimentarySoftware........................................................................5

PackageContents........................................................................................5

CameraOverview.......................................................................................6

Warnings.....................................................................................................6

Cautions......................................................................................................7

InstallationProcedure.....................................................................................7

Planforinstallationlocation...........................................................................7

Viewingangle..............................................................................................7

WeatherConditions....................................................................................8

HardwareInstallation......................................................................................8

Cabling.........................................................................................................8

Waterproofcap...........................................................................................8

Mountyourcamera....................................................................................9

SetupYourCamerawithCD..........................................................................10

AccessyourCamerawiththeWebBrowser.................................................12

Logging‐intotheCamerafortheFirstTime(Windows).........

..................12

Logging‐intotheCamerafortheFirstTime(OSX)..................................14

LiveView...................................................................................................19

Playback....................................................................................................20

Searchforvideorecordings..................................................................20

TimeLine...............................................................................................20

Playback................................................................................................21

Sliceimagesfromvideoplayback.........................................................21

Downloadsectionsofvideo..................................................................22

Downloadsnapshots.............................................................................22

Log.............................................................................................................23

Searchforlogs.......................................................................................23

SystemInformation...................................................................................24

SystemConfiguration....................................................................................26

TRENDnetUser’sGuide  TV‐IP312PI

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DeviceSettings..........................................................................................26

UserAccounts...........................................................................................27

TimeSettings.............................................................................................27

DaylightSavings........................................................................................28

LiveViewSettings.....................................................................................29

Maintenance.............................................................................................30

NetworkSettings...........................................................................................31

TCP/IP........................................................................................................31

Port............................................................................................................32

DDNS.........................................................................................................32

PPPoE........................................................................................................33

SNMP.........................................................................................................33

802.1X.......................................................................................................35

IPAddressFilter........................................................................................35

QualityofService(QoS)............................................................................36

UPnP..........................................................................................................36

VideoSettings...............................................................................................37

VideoFormat............................................................................................37

DisplaySettings.........................................................................................38

OnScreenDisplaySettings........................................................................40

TextOverlay..............................................................................................41

PrivacyMask.............................................................................................41

VideoRecording........................................................................................42

Events............................................................................................................43

MotionDetection......................................................................................43

VideoTamper............................................................................................45

Exception...................................................................................................46

Snapshot....................................................................................................47

Email..........................................................................................................48

NetworkStorage...........................................................................................49

NetworkStorage.......................................................................................49

StorageManagement...............................................................................50

FTPServer.................................................................................................51

Regulations....................................................................................................52

FederalCommunicationCommissionInterferenceStatement....................52

RoHS..........................................................................................................52

Europe–EUDeclarationofConformity....................................................53

LimitedWarranty..........................................................................................54



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  4

ProductOverview







TV‐IP312PI



Features

TRENDnet’sOutdoor3MPFullHD1080pPoEIRNetworkCamera,model

TV‐IP312PI,offersnightvisionupto50meters(164ft.),anIP66weather

rating,andanintegratedmountingbracket.Ultraenergyefficientadvanced

infraredcreatesamorebalancednightvisionilluminationfieldandreduces

closeobjectoverexposure.Record3MegapixelHDvideo(2048x1536)at

20fpsinaspacesavingH.264compressionformat.Manageupto32

TRENDnetcameraswithincludedcomplimentarysoftwareandmobileapps.



Hardware

AdjustableBracket

Fullyadjustableintegratedmountingbracketprovidesinstallationflexibility

PoE

SaveinstallationcostswithPoweroverEthernet(PoE)

PowerPort

Optionalpowerportfornon‐PoEinstallation

OutdoorReady

OutdoorIP66weatherrated

SunVisor

Sunvisorincreasesimagequalitythroughouttheday

Performance

3Megapixel

Record2048x1538pixelvideoat15fpsinH.264compression

NightVision

Nightvisionupto30meters(100ft.)incompletedarkness

SmartIR

DynamicIRadjustmentoptimizesnightvisibility

DigitalZoom

Digitallyzoomanywherewithintheviewingfield

IPv6

IPv6support

TRENDnetUser’sGuide  TV‐IP312PI

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AdvancedPlayback

Advancedin‐cameraarchivedvideoreviewfunctionality

D‐WDR

DigitalWideDynamicRangeimprovesvideoqualityinhighcontrastlighting

environments

Storage

Sambavideosupportwithnotificationifstoragedriveisfull

FreeApps

SeelivevideoonamobiledevicewithfreeApple®andAndroid™apps

ComplimentarySoftware

Complimentarypro‐gradesoftwaretomanageupto32TRENDnetcameras

PackageContents

TV‐IP312PIpackageincludes:



TV‐IP312PI



QuickInstallationGuide



CD‐ROM(Utility,Software&User'sguide)



CameraMountinghardware

(Drilltemplate,mountingscrews,waterproofcap,torxscrewdriver)



(Optionalpoweradapternotincluded)



Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online

retailer,orreseller/distributorfromwhichtheproductwaspurchased.

DrillingTemplate MountingScrews

NetworkCable

WaterproofAccessories

TorxScrewDriver

TRENDnetUser’sGuide  TV‐IP312PI

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CameraOverview





OptionalPower

Connector

ThismodelisdesignedtopowerbyPoE.Fornon‐PoEuser,

please connects the power adapter (12VDC1A sold

separately)tocamera.

Ethernet/PoE

Port

Plugthenetworkcabletoconnecttosupplypowertothe

cameraifusingnon‐PoEconnection.

Mounting

Hardware

Adjustthescrewstofitthemountingposition

IP66Housing HousingisratedwithIP66.

IRSensor Detectthelightsource.

IRLEDs TheIRLEDswillbeonwhenthesensordetectlowlight

source.

Adjustable Sun

Visor

Adjustablesunvisortopreventdirectsuntothecamera.

Warnings

Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected. 

Followthesesafetyguardstopreventseriousinjuryordeath.

• If using the power adapter, please choose the power adapter that

meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and

LimitedPowerSourcestandard.

• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror

thenearestservicecenter.Neverattempttodisassemblethecamera

yourself. Disassembling the product will void the warranty and may

causeharmorinjury.

• Toreducetheriskoffireorelectricalshock,donotexposethisproduct

torainorwater.

• The installation should be done by a qualified service person and

shouldconformtoallconstructionandelectricregulationsandother

localcodes.

IR

Sensor

IR

LEDs

Adjustable

Sun Visor

IP66

Housing

Mounting

Hardware

Optional

Power

Connector

Ethernet/PoE

Port

TRENDnetUser’sGuide  TV‐IP312PI

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Cautions

Injuryorequipmentdamagemaybecausedifanyofthesecautions are

neglected.Followtheseprecautionstopreventpotentialinjuryormaterial

damage.

• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.

• Donotdropthecameraorsubjecttophysicalshock.

• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use

acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill

notbe used for anextendedperiod oftime, puton thelens capto

protectthesensorfromdirt.

• DonotaimthecameralensatthestronglightsuchastheSunoran

incandescentlamp.Stronglightcandamagethecamerasensor.

• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser

equipmentisbeingused,makesurethatthesurfaceofthesensorwill

notbeexposedtothelaserbeam.

• Donotplacethecamerainextremelyhot,coldtemperatures(the

operating temperature should be between ‐10°C to 60°C), dusty or

damp environment, and do not expose it to high electromagnetic

radiation.

• Toavoidheataccumulation,goodventilationisrequiredforaproper

operatingenvironment.

• Keepoutofwaterandanyliquid.

• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.

InstallationProcedure

There are number of factors involved in a successful camera installation.

Followthesuggestedinstallationstepsandgothroughthechecklists.This

guidewillhelpyoumakeyourcamerainstallationsmoothlyandeasily.



Planforinstallationlocation

Viewingangle

TheTV‐IP312PIisabulletcamerawithafocusedviewingangle(70horizontal)

thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere

hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection

areashouldalsobeconsideredwheninstallingthecamera.



TRENDnetUser’sGuide  TV‐IP312PI

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WeatherConditions

TheTV‐IP312PIisasmallbulletcamera,whichfitsmostinstallationsindoor

andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.

Forsevereweatherconditions,acamerahousingwithtemperature and

moisture control is recommended. Using the camera in milder weather

conditionswillhelpextendthecamera’sproductlifeandpreservethequality

ofthevideoimage.



• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The

TV‐IP312PIis an IP66grade water proof camera, and it will work in

moist environments. However, rain may affect the picture quality,

especiallyatnight,watermayreflectthelightfromtheinfra‐red

illuminationanddegradepicturequality.

• Temperature:TV‐IP312PIworkswithinaspecifiedtemperaturerange.

Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe

camera.It’srecommendedthatyouuseanenclosurewithaheaterand

blower if you plan on using this camera outside of the specified

temperaturerange.

• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage

theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,

provideprotectionfortheimagesensor.

• Lighting:Considerinstallingyourcamerafacesthesamedirectionof

thelightsources.Shootingimageswithtop‐downpositionoutdooror

nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource

ifitcreatesashadethatdarkenstheviewingarea.

HardwareInstallation

Cabling

It’s recommended that the wiring the cable in your home or office by a

professional.Ifyoualreadyhavethecabledeployed,makesurethecableand

theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs

oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause

unexpectedproblems.Testingyourcableorrunninganewcableissuggested

fornewcamerainstallation.

Waterproofcap

TheTV‐IP312PIitselfisIP66gradewater anddustproof.Thereisasetof

networkcablewaterproofcapsthatcomeswiththepackageaswell.Run

yourcablegoingthroughtheaccessories,andthencrimpthecablewithan

RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap

topreventwaterrunningintocamerathroughthecable.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  9

Mountyourcamera

1. Loosenthelockingboltsandmanuallypositionthecameraasdesired.



2. Placetheprovideddrilltemplateonthewallorceiling.



3. Drillholesfortheprovidedscrewanchorsateachmarkedpositiononthe

template.Makesurethedrillbitmatchesthesizeoftheprovidedscrew

anchors.

4. Ifthecamerawirewillbeinstalledthroughthebasedplateoftheunit,skipto

step6.Ifthewiringwillberoutedthoughthewall,drillaholeforthecable.

5. Passthecamera’scablesthroughthehole.

6. Connectthenetworkcabletothecamera.

7. Inserttheprovidedscrewanchorsintothepilotholes.

8. Alignthemountingbracketwiththescrewanchors,andthenusethe

providedscrewstosecurethecameratothemountingsurface.



9. PowerupthecamerabyconnectingtheotherendofthecabletoaPoE

switchorinjectoronyournetwork.

10. Loosenthescrewsandrotatethecollartofinalangle,thenthescrews.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  10

SetupYourCamerawithCD

1. InserttheInstallationCD‐ROMintoyourcomputer’sCD‐ROMdriveto

initiatetheAuto‐Runprogram.Chooseyourpreferredlanguageandthen

clicktheInstallCameraUtility.



2. InstalltheCameraUtilityasinstructed





3. Last,clickNexttofinishtheinstallation.



4. ThiswillalsorequireyoutoInstallWinPcapprogramifyoudon’thave

thisinstalledbefore,pleasefollowtheonscreenInstructionstoInstallIt.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  11

5. RestartthecomputeraftertheInstallation.



6. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon

tolaunchtheprogram.



7. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick

ontheIPaddress.





8. ContinuetothenextsectionAccessyourCamerawiththeWeb

Browserfordetailconfigurationsofthecamera.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  12

AccessyourCamerawiththeWebBrowser

Logging‐intotheCamerafortheFirstTime(Windows)

1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto

openthebrowser.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



3. The camera management page will detect if you installed the camera

videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom

thecamera.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  13

4. Downloadtheplug‐intoyourcomputerandthenandcloseyourbrowser.

Launchtheplug‐ininstallationtoinstalltheplug‐in.



5. Permission request may show up depends on the Internet security

settingsonyourcomputer.ClickYestoinstalltheplug‐in.



6. ClickNexttoinstalltheplug‐in.



7. ClickFinishtofinishtheinstallation.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  14

8. Openthebrowserandloginagain.Entertheusernameadminandnew

passwordagaintostartsecuredsession.



9. Refresh the browser and the Live View page will show up and begin

streamingvideo.



Logging‐intotheCamerafortheFirstTime(OSX)

1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe

default IP address of the camera 192.168.10.30.  If the camera is

connectedtoarouter/network,pleaseusetheWindowsCameraUtility

tofindtheexactIPaddress.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



TRENDnetUser’sGuide  TV‐IP312PI

3. The camera management page will detect if you installed the camera

videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom

theTV‐IP312PIcamera.

Note:Internetconnectionisrequiredtodownloadtheplug‐in.Ifyoudonothave

Internetaccess,youcanfindtheplug‐inontheCDcomeswiththepackageunder

/Macfolder.



4. Quityour browsercompletely bycommand‐Click onthe browsericon

andthenclickQuitbeforeinstallingtheplug‐in.



5. GototheFinderandnavigatetotheDownloadfolder.Command‐Click

theWebComponents.pkgandthenclickOpen.(Ifyouareinstalltheplug‐

infromtheCD,justbrowseto/Macfolderanddoubleclickthe

WebComponents.pkgfile.)



TRENDnetUser’sGuide  TV‐IP312PI

6. ClickOpentostartinstallation.



7. ClickContinuetoinstalltheplug‐in.



8. Selectadestinationtoinstalltheplug‐in.ThenclickContinue.



9. UsethedefaultlocationandclickInstall.



TRENDnetUser’sGuide  TV‐IP312PI

10. EnteryourpasswordandclickInstallSoftware



11. Installationwillprocessautomatically.



12. ClickClosetoexittheinstallation.



13. OpenthebrowserandloginagainwiththedefaultIP192.168.10.30or

theIPthatwasdynamicallyassignedbyyourrouter.



14. Enteryourusernameandpassword,thenclickLogin



TRENDnetUser’sGuide  TV‐IP312PI

15. ClickTrust(You’llhavetodothisagainwhenyourcamerachangestoa

newIPaddress.)



16. TheLiveViewpageshowsupandthevideostartstostream.



TRENDnetUser’sGuide  TV‐IP312PI

LiveView







Snapshot

Clickthisicontotakeavideosnapshot.

Afteryoulog‐inintothecameramanagementpage,you’llseetheLiveViewpage.



Zoom

Clickoncetoenablezoom.When

enabled,clickanddragtheareaonthe

picture to zoom in. Right click to

resume 100% zoom. Click the icon

again to disable zoom. The zoom

functionworks

infullscreenmodeas

well.



Recording

Click once to start recording. Click it

againtostoprecording.Thestatusbar

willindicateifitisinrecordingstateor

not.



VideoStream

TV‐IP312PI has two video streams:

H.264andMJPEG.Switchtoviewthe

differentvideostreamsbyclickingthis

icon.

FullScreenMode

Clickthepicturetoviewinfullscreen

mode. Double click again or press

escapekeyonyourkeyboardtoexit

fullscreenmode.

StatusBar

Thestatusbarshowsthestatusyou

are at, including enabled the zoom,

recording video, and successfully

takingasnapshot.

WherecanIfindsavedfiles?

Videos and snapshots captured from

LiveViewwillsavetoyourcomputer.

SeeLiveViewSettingsonpage29for

details.

TRENDnetUser’sGuide  TV‐IP312PI

Playback

Youcanplaybackthevideorecordingonthenetworkstorageanddownload

thevideoclipandsnapshotstoyourlocalcomputer.(See

NetworkStorageonpage48tosetupthestorage.)



Searchforvideorecordings

Clickthedateselection,andthenchooseadateasthedaterangeofsearching.

ClickSearchtostartsearching.



TimeLine

Thereisaplaybackheadinthecenterofthetimelinerepresentedinayellow

verticalline. Tolook for aspecificvideo recording,move thetime lineby

clickinganddragging it. If therecordingis short, zoom in by clicking 



button.Click



tozoomoutthetimescale.Ifyouknowtheexacttimeof

thedayyouarelookingfor,click



thenenterthetimeyouwanttoplayback.

Different types of recordings are identified differently. The scheduled

recordingsaremarkedinblue,andtherecordingstriggeredbymotion

detectionaremarkedinred.



Clickanddragthetimelinetomoveyourtimemanually.



Clickthisbuttontozoominthescale



Clickthisbuttontozoomoutofthescale



Clickthisbuttontospecifyaspecifictimeoftheday.

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