BHM Medical Voyager V5 Duo Technical Manual

Voyager® Duo

Technical Manual

001-19521-EN rev.0

December 2009

Printed in Canada

BHM Medical Inc. reserves the right to change or discontinue any specifications, design, features,

model or accessories shown without notice.

The content of this publication may not be copied either whole or in part without the consent of BHM

Medical.

3

Table of Contents

General Information .............................................................................................. 4

How to use this Manual ................................................................................ 4

Equipment Identification .............................................................................. 4

Safety Instructions .................................................................................................. 5

Instructions and Warnings .............................................................................. 5

General ......................................................................................................... 5

Shock Prevention .......................................................................................... 5

Fire and Explosion Prevention ..................................................................... 5

Safe Working Load ...................................................................................... 5

Part Designation ..................................................................................................... 6

Lift Cassette and Charger Station ................................................................... 6

Hand control .................................................................................................... 7

Universal Charger ........................................................................................... 7

Maintenance and Service ....................................................................................... 8

Required Maintenance .................................................................................... 8

Battery Replacement .................................................................................... 8

Strap Replacement ........................................................................................ 12

Handset Replacement ................................................................................... 21

Main Circuit Board Replacement ................................................................. 25

High Limit Switch Replacement .................................................................. 32

Horizontal Motor Replacement .................................................................... 37

Safe Working Load (SWL) Key Installation ................................................ 40

Care and Maintenance ........................................................................................... 43

Preventive Maintenance Schedule .................................................................. 43

User Inspections .............................................................................................. 43

Inspections by an Authorized Service Technician .......................................... 44

Cleaning ....................................................................................................... 46

Strap Inspection ............................................................................................ 46

Handling and Storage ................................................................................... 46

Battery Replacement .................................................................................... 46

Verification of the Charger’s Power Source ................................................ 47

Sling Inspection and Care ............................................................................... 47

Annual Inspection ........................................................................................... 47

Maintenance Requirements .......................................................................... 47

Troubleshooting ...................................................................................................... 48

Labels on the Lift .................................................................................................... 50

Technical Specifications ......................................................................................... 51

Lift Dimensions ........................................................................................................ 53

4

General Information

BHM Medical designs and

manufactures quality

engineered patient lifting

equipment for the care of the

elderly and disabled in a home

care setting, nursing homes and

other health care facilities.

Please take the time to read the

entire manual, including the

section on “Safety Instructions

and Warnings”. It contains

important information that will

allow you to take advantage of

the many characteristics of your

BHM Medical patient lift.

BHM Medical Credentials:

• CE mark (European Union

Listing)

• Global operations for in-

warranty and out-of-warranty

service support for the

Voyager Duo.

• Each finished Voyager Duo

unit is individually tested in

our laboratory.

• Maximum lifting capacity is

200 kg (440 lb). Engineering

safety factor exceeds

European Standards.

• Complete range of patient lift

slings and supports designed

and manufactured by BHM

using medical quality

materials and fabrics.

• FDA Quality System

Regulations

COMPLIANT WITH:

CAN/CSA-C22.2

CSA-Z323.5.98

IEC 60601-1

UL 60601-1

ISO 10535

Introduction

How to use this Manual

To ensure a safe operation of the Voyager Duo, read the

entire manual carefully, especially the section on “Safety

Instructions and Warnings”, before installing, operating, or

servicing this equipment.

Refer to this manual as required. If anything is not

completely understood, please contact BHM Medical for

more details. Failure to comply with warnings in this

manual may result in injury.

You can obtain additional copies of this manual by

contacting your supplier. Include the User Manual product

number (see front page) and equipment identification

number.

Equipment Identification

The unit's identification number (specification, model, serial

number) appears on a silver nameplate attached to front end

of the plastic housing on the lift.

WARNING: Do not attempt to use this equipment

without understanding this manual.

NOTE: BHM Medical is constantly improving its

products. For this reason, it may be possible to

encounter product modifications without

revision of this manual or that the contents of

this manual changes without prior notice to

users.

5

Safety Instructions

Instructions and

Warnings

Please read the following important information.

General

• BHM ceiling lifts and track system must be

installed by an authorized contractor or installer.

• Only a certified technician or installer can

remove and reinstall the lift into the track.

• The installation is capable of accepting at least

120 kg (264 lb) or 272 kg (600 lb).

• BHM ceiling lifts are specifically designed for

use with Kwiktrak ceiling rail systems, and BHM

slings and accessories.

• Use all controls and safety features only

according to the manner specified in the User

Manual. Never attempt to force a control or

button on the lift.

• DO NOT install the charger in a shower, bath or

other areas with high humidity.

• Replace any precautionary or instruction labels

that cannot be easily read.

• Avoid violent impact during transportation.

Shock Prevention

• DO NOT touch or use a lift with bare conductors

or a damaged power cord. Electrically live

equipment can electrocute a patient. If the lift or

charger has any exposed or damaged wires,

contact your local dealer immediately.

• Do not splash or expose electric parts of the

device to water or moisture.

WARNING: Read the following instructions

to avoid serious injury. Read the Operating

and Product Care manual before installing,

operating and servicing this equipment.

CAUTION: Keep all components of the lift

clean and dry, and have electrical and

mechanical safety checkpoints performed

as instructed in the “Maintenance” section

of the User Manual.

• Check nameplate for voltage and frequency

requirements. These requirements differ by

country. Do not attempt to use the lift in an area

that has a different voltage and cycle

requirement.

Fire and Explosion Prevention

• Do not dispose of batteries in fire.

• Do not short the battery terminals.

• For recycling and disposal of the batteries, the

rules according to the WEEE directive (Waste of

Electronic and Electrical Components) as well as

local laws and regulations must be followed.

When returning batteries, insulate their terminals

with adhesive tape. Otherwise, the residual

electricity in used batteries may cause fire or

explosion. The figure below shows the symbols

for disposal and recycling.

Fig. 1

Safe Working Load

The Voyager Duo has been designed with two

settings with regards to the safe working load:

• 100 kg (220 lb): Safe working load adjusted in

factory

• 200 kg (440 lb): Maximum allowable load for the

lift

WARNING: Dispose of the batteries safely.

Batteries may explode, leak and cause

personal injuries if disposed improperly. If

battery acid comes into contact with skin

or eyes, flush immediately with water.

6

Part Designation

Fig. 2

Legend

1) Voyager Duo ceiling lift

2) Emergency lowering mechanism

3) Allen key

4) Side panel

5) Rail

6) Charging station

7) Travel direction arrows

8) Strap

9) Spreader bar

10) Up button

11) Down button

12) Red emergency pull cord

13) Reset switch plastic insert

14) Yellow charging light

15) Green power light

16) Red maintenance/overload light

17) Indicator for emergency

lowering side access

18) Hand control (inset)

19) Charger

Lift Cassette and Charger Station

7

Part Designation

The following refers to the figure on the previous

page:

• The yellow charging light flashes while charging

and goes solid when charge is finished.

• The green power light illuminates once the lift is

on and ready for use; the green light flashes when

the batteries are low.

• The red light illuminates to confirm that the lift is

in the programming mode.

• The red light also illuminates in the normal mode

when the lift goes into overheat protection caused

by overuse.

• The red light flashes when a service inspection is

required.

Hand control

The Voyager Duo hand control comes only in the

wired model.

Universal Charger

The Voyager Duo comes equipped with a universal

charging system that can be customized to fit the AC

voltage outlets where they are sold (see Fig. 2).

8

Required Maintenance

The Voyager Duo is equipped with an electronic monitor that will cause a red light to flash when a maintenance

inspection is necessary. Once this red light begins to flash, please contact BHM Medical if you need any

assistance with performing the necessary maintenance inspection requirements.

Other maintenance includes changing parts or components that are subject to wear with regular use.

Battery Replacement

Fig. 3

Accessing the batteries:

1 Turn unit off.

2 Open and unhook both side panels.

Maintenance and Service

9

Maintenance and Service Battery Replacement

Fig. 4

Removing the batteries:

1 Push up on the battery.

2 Slide the battery slightly to the left.

3 Slide the battery outwards, and carefully disconnect the wires.

10

Maintenance and Service Battery Replacement

Fig. 5

CAUTION: Respect the polarity

when reconnecting the batteries

NOTE: Make to correctly fit

the batteries back into their

compartments

Replacing the batteries:

1 Pass the battery wires behind the plastic column located within the battery

compartment.

2 Reconnect the battery wires black to black, red to red.

11

Maintenance and Service Battery Replacement

Fig. 6

Final steps:

1 Hook the side panels back onto the main shell of the unit’s housing.

2 Close the side panels completely.

3 Push up on the plastic insert switch to turn the unit back on.

12

Maintenance and Service

Strap Replacement

Fig. 7

Note: Reinstall the clevis pin and split ring

back into the now detached spreader bar

connector. This will keep the small parts from

being lost.

Disconnecting the spreader bar from the strap:

1 Gently pull the red cord to turn off the unit.

2 Remove the split ring from the spreader bar clevis pin.

3 Slide the clevis out from the spreader bar connector.

13

Maintenance and Service Strap Replacement

Fig. 8

Removing the batteries and handset plug:

1 Open and unhook the side panels.

2 Push down slightly on the battery.

3 Slide the battery outwards.

4 Carefully disconnect the wires.

5 Unplug the handset jack from its socket located on the plastic housing, unravel the

cable from the strain relief and unclip the handset cable from the plastic housing.

14

Maintenance and Service Strap Replacement

Fig. 9

Removing the top plastic housing:

1 Remove the screws that secure the top plastic housing.

2 Unplug the membrane for the alternative up/down switches located on the unit, as

well as the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

Remove screws with a

Torx T20 screwdriver

15

Maintenance and Service Strap Replacement

Fig. 10

Removing the strap:

1 Remove the strap inlet.

2 Unlock the transmission from the drum by restraining the drum with one hand and

turning the shaft counter-clockwise.

3 Completely unwind the strap and remove it from the drum.

4 Lubricate the drum’s teeth with food-grade grease.

Remove screws with a

Torx T20 screwdriver

Food-grade

grease

Turn shaft counter-

clockwise with an

8 mm Allen key

Align the head of the

strap retaining bolt

with the hole in the

frame, and remove it

with a 6 mm Allen key

16

Maintenance and Service Strap Replacement

Fig. 11

Installing the new strap:

1 Thread the strap onto the drum, stitching side up, securing it with the strap retaining

bolt. Wind up the strap manually until it is nearly completely wound on the drum.

2 Reengage the transmission by restraining the drum with one hand and turning the

shaft clockwise.

3 Reinstall the strap inlet.

4 Be sure to snap the battery wires into the clips located underneath the strap inlet.

Turn shaft

clockwise with an

8mm Allen key

Replace screws

with a Torx T20

screwdriver

Tighten strap

retaining bolt

using a 6 mm

Allen key

17

Maintenance and Service Strap Replacement

Fig. 12

Reinstalling the top plastic housing:

1 Plug in the membrane for the alternative up/down switches located on the unit, as

well as for the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

2 Replace the top plastic cover and secure it with the plastic screws.

Replace screws with a

Torx T20 screwdriver

18

Maintenance and Service Strap Replacement

Fig. 13

Reinstalling the handset:

1 Reconnect the handset jack back in its socket on the unit’s frame.

2 Thread the cable through the various points in the strain-relief.

3 Secure the handset cable by clipping it to the unit’s plastic housing.

19

Maintenance and Service Strap Replacement

Fig. 14

Reinstalling the batteries:

1 Reconnect the batteries wires for the batteries that was previously removed.

2 Reinsert the batteries back into the lift.

CAUTION: Respect the polarity

when reconnecting the batteries

NOTE: Make to correctly fit the

batteries back into their

compartments

20

Maintenance and Service Strap Replacement

Fig. 15

Final steps:

1 Hook the panel onto the ceiling lift main shell.

2 Close the side panel completely.

3 Reinstall the spreader bar by sliding the clevis pin back into the connector.

4 Install the split ring on the clevis pin.

5 Turn the unit back on by pushing in the plastic insert.

WARNING: Make sure to

fully install the split ring

to keep the spreader bar

from disengaging.

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BHM Medical Voyager V5 Duo Technical Manual

BHM Medical Voyager V5 Duo Technical Manual

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