3.2 Create "that" to configure the task
a. Tap "that" to add a task, and then enter "Smart Life" in the search box, select the "Smart Life" option.
b. Select detail action in Smart Life, such as "Turn on".
c. Choose the corresponding equipment, and then tap the "√" on the top right of screen to save this task.
d. Tap "Finish" to complete the creation of this Applet, and it will be saved automatically. You can check it in the "All" of "My Applet". When
we turn on the bedroom light (trigger condition), the color of the light will be set to green automatically (to perform the task).
Step 5, tap the "√" on the top right of screen to save this condition.
Part Ⅷ: FQA
Make sure your home Wi-Fi network settings is correct:
1. Please enter the router's setting page: First of all, turn off ’Smart Set Up’ and ‘Parental Controls’ these two functions.
2. Wi-Fi setting of your router: The encryption method should be set to WPA2-PSK type, the authentication type is AES. Or both the encryption
method and the authentication type are automatic. Wireless mode cannot be ‘11n only’.
3. Wi-Fi name and password are recommended to be set to English letters and Numbers, no spaces and special characters. Please kindly check
the above and make sure there is no problem in connect. If the connection still fails, please check the settings of your Wi-Fi.
4. Please check if the number of access device has reached the maximum limit of the router. If so, try to turn off some Wi-Fi devices, restart the
router and reconnect the network.
5. If the router enables wireless MAC address filtering, the device MAC should be added to the allowed device list to ensure that the router does
not prohibit the device from networking.
Why cannot connect the Smart Device to Wi-Fi via Smart Life app?
1. Please kindly check whether the Smart Device connects the power, turns on and enter the configuration status (When the smart device turns on,
long press the Power button for 5 seconds, it will enter configuration status. )
2. Please check if your mobile phone can connect the 2.4G Wi-Fi and has strong Wi-Fi signal.
3. Please make sure the Wi-Fi frequency is 2.4Ghz if router is dual-band
(2.4G and 5G)
. If Wi-Fi frequency is 5Ghz only, i’m sorry it`s enable to
connect the smart device.
4. Please make sure you name the network with English letters or numbers. Other languages are not supported for this moment.
5. Please kindly check if the Wi-Fi password is correct when you add the Smart Device to Smart Life app. (Note that case sensitive, punctuation
and spaces.)
6.If your cannot add Smart Device in Quick Connection, please choose "Adding smart device in AP Mode".
7.If you want to reset the Smart Device, please press and hold the ON/OFF button for 3-5 seconds, and the indicator would blink Quickly in
green.
Why is Smart Device automatically disconnected/reconnected during using? (There are also lags in response or sometimes no response
in operation).
1. Please make sure the Smart Device is under the Wi-Fi coverage with strong signal.
2. Make sure the power supply is stable and the Wi-Fi can be connected to the external network.
Can the Smart Device be controlled under Mobile 3G/4G/5G network?
When adding the smart device at the first time, the smart device and the mobile phone must be in the same 2.4GHz Wi-Fi environment. After
being added successfully, the mobile phone is able remote control the smart device under 3G/4G/5G network (kindly note that the smart device
should be under Wi-Fi coverage with strong Wi-Fi signal).
What if i change or update my router or Wi-Fi?
You will need to reconfigure your Smart Device to work with new router. First, connect your mobile phone with the updated Wi-Fi. Second,
remove the Smart Device from Smart Life APP and add it again with correct Wi-Fi Password. If the light is flashing green quickly, the unit is in
pairing mode.