i3 International Veo16i User manual

Veo16i

User Manual

Rev. 180906

Before attempting to connect or operate this product, read these instructions carefully.

Save this manual for future use.

Veo16i 16-channel Embedded DVR

C

No part of this manual may be reproduced or transmitted in any form or by any means, electronic or

mechanical, including but not limited to, photocopying, recording, or by any information storage or

retrieval system, without the prior written permission of the copyright owner and the publisher.

Annexxus is a registered trademark of i3 International Inc.

D

isclaimer

This user manual is provided as is, without warranty of any kind, expressed or implied, including but not

limited to performance, merchantability, or fitness for any particular purpose. Neither i3 International Inc.

nor its dealers or distributors shall be liable to any person or entity with respect to any liability, loss, or

damage, caused or alleged to have been caused directly or indirectly by this information.

Furthermore, i3 International Inc. reserves the right to revise this publication, and to make changes to the

content at any time, without notice.

FC

C

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)

T

his device may not cause harmful interference, and

(2

) t

his device must accept any interference received, including interference that may cause undesired

operation.

Address:

i3 International Inc.

780 Birchmount Road, Unit 16

Toronto, ON M1K 5H4

Canada

Contact us:

Tech Support: 1.877.877.7241

Email:

support@i3international.com

Web Site:

www.i3international.com

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Table of Contents

Table of Contents .......................................................................................................................................... 2

Introduction ................................................................................................................................................... 5

Key Features .............................................................................................................................................. 5

Unpacking ..................................................................................................................................................... 6

Installation Requirements ............................................................................................................................. 7

Maintenance Recommendations .................................................................................................................. 8

DVR Components ......................................................................................................................................... 9

Remote Control ........................................................................................................................................... 10

Change Remote ID .................................................................................................................................. 11

Installation ................................................................................................................................................... 11

Basic Layout ............................................................................................................................................ 12

Connecting Alarm I/O .............................................................................................................................. 12

Connecting PTZ camera (RS-485) .......................................................................................................... 14

Connecting Audio devices ...................................................................................................................... 15

Connecting Additional Storage and USB Mouse .................................................................................... 15

Storage Hard Drive Requirements .......................................................................................................... 16

Network Connection ................................................................................................................................... 16

Local Network Connection ...................................................................................................................... 16

Remote Network Connection .................................................................................................................. 18

Getting Started ............................................................................................................................................ 19

Set New Password .................................................................................................................................. 20

Set Your Time Zone ................................................................................................................................. 20

Logging Out ............................................................................................................................................. 21

Shutting Down ......................................................................................................................................... 21

Live Screen at a Glance .......................................................................................................................... 22

Status Bar ............................................................................................................................................ 23

Quick Menu .......................................................................................................................................... 23

Timeline ................................................................................................................................................ 24

Live View Screen Divisions .................................................................................................................. 24

Auto Sequencing ................................................................................................................................. 24

PTZ Controls ........................................................................................................................................... 25

PTZ Camera Properties ....................................................................................................................... 25

Preset Recall ........................................................................................................................................ 26

Creating New Presets .......................................................................................................................... 27

Preset Scan.......................................................................................................................................... 27

Preset Tour .......................................................................................................................................... 28

Digital Zoom ............................................................................................................................................ 29

Checking Event Log ................................................................................................................................ 30

Select Audio Input Channel ..................................................................................................................... 30

Checking Alarm Status ............................................................................................................................ 31

Checking Network Status ....................................................................................................................... 31

Checking Disk Status .............................................................................................................................. 32

Quick Snapshot ....................................................................................................................................... 32

System Setup .............................................................................................................................................. 34

Accessing System Setup ........................................................................................................................ 34

Camera Settings ...................................................................................................................................... 35

Analog Type Setup .............................................................................................................................. 35

Camera Title ......................................................................................................................................... 35

Image Setup ......................................................................................................................................... 36

Covert Setup ........................................................................................................................................ 37

Motion Sensor ..................................................................................................................................... 38

Sensitivity Level ................................................................................................................................... 39

PTZ Setup ............................................................................................................................................ 41

Privacy Mask ....................................................................................................................................... 41

Display Settings ....................................................................................................................................... 43

OSD...................................................................................................................................................... 43

Monitor ................................................................................................................................................. 44

Dual Monitor ........................................................................................................................................ 44

Spot Monitor Setup ............................................................................................................................. 45

Sequence ............................................................................................................................................. 46

Spot Out............................................................................................................................................... 49

Audio Settings ......................................................................................................................................... 51

Audio .................................................................................................................................................... 51

Buzzer .................................................................................................................................................. 52

User Settings ........................................................................................................................................... 53

User Management ............................................................................................................................... 53

Group Authority ................................................................................................................................... 54

Network Settings ..................................................................................................................................... 55

IP Setup ............................................................................................................................................... 55

DDNS ................................................................................................................................................... 56

Email .................................................................................................................................................... 57

Network Status .................................................................................................................................... 58

RTP ...................................................................................................................................................... 59

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System Setting ........................................................................................................................................ 60

Date/Time ............................................................................................................................................ 61

System Management ........................................................................................................................... 62

System Information .............................................................................................................................. 64

Control Device ..................................................................................................................................... 64

Storage Settings ...................................................................................................................................... 65

Disk Information ................................................................................................................................... 65

Disk Operations ................................................................................................................................... 66

Disk Configuration ............................................................................................................................... 67

S.M.A.R.T. Setup ................................................................................................................................. 68

Event Settings ......................................................................................................................................... 69

Alarm Out ............................................................................................................................................. 69

Event Notification ................................................................................................................................. 71

Alarm Sensor ....................................................................................................................................... 75

Motion Sensor ..................................................................................................................................... 76

Video Loss ........................................................................................................................................... 77

System Event ....................................................................................................................................... 78

Record Setup .............................................................................................................................................. 83

Accessing Record Setup ......................................................................................................................... 83

Operation Mode ...................................................................................................................................... 84

Auto Configuration Mode .................................................................................................................... 84

Recording Settings for Motion, Alarm and Motion/Alarm schedule ................................................... 86

Recording Settings for “Intensive” recording schedules .................................................................... 87

Panic Recording ...................................................................................................................................... 88

Network Streaming .................................................................................................................................. 89

Audio Mapping ........................................................................................................................................ 89

Video Search ............................................................................................................................................... 90

Accessing Video Search.......................................................................................................................... 90

Search Window ....................................................................................................................................... 91

Playback Window .................................................................................................................................... 92

Archiving ..................................................................................................................................................... 93

New Video Backup .................................................................................................................................. 93

Introduction > Key Features

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Introduction

Veo16i is an affordable and versatile digital surveillance video recorder running on an embedded

operating system. Veo16i supports up to 16 high definition analog cameras, as well as 16 channels of

audio, 18 alarm inputs and 8 alarm outputs for a robust security installation.

Full HD 1080P video with audio can be viewed remotely or on a local area network. Veo16i supports

VGA and HDMI monitors for local viewing or spot output, while remote viewing can be achieved through

the web remote client or through a mobile Smartphone app.

DVD-RW optical drive and a front-panel USB port facilitate an easy local video backup. Longer video

retention can be accomplished with eSATA storage, and mass storage backup - with USB and FTP

Server.

Key Features

• Up to 16 channels of 1080P camera video can be displayed at 480 (NTSC) / 400 (PAL) fps in real

time.

• Up to 16 channels of 1080P camera videos can be saved at maximum 480 (NTSC) / 400 (PAL)

fps.

• Simultaneous recording and playback of maximum 16 channels (at 480 fps @ CIF)

• Supports dual streaming for remote access service

• Various search methods (time, event, bookmark and thumbnail)

• Remote access via Web browser and Smartphone app

Unpacking > Key Features

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Unpacking

In

addition to the fully-assembled Veo16i, the box will contain the following items:

Power Cable (x1)

12V DC Power Adapter (x1)

Power cable retainer clip (x1)

Hard Drive screws (x12)

CD (Player, codec,

documentation)

USB Mouse (x1)

Remote Control and 2x AAA

batteries

9

P Terminal block (x2).

(Pre-installed).

10P Terminal block (x4).

(Pre-installed).

Installation Requirements > Key Features

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Installation Requirements

T

o function properly and to its full potential, i3 DVR must be in a clean dust free room and a well-

ventilated area with consistent temperatures within the acceptable range of 20-25° Celsius. The

acceptable temperature range must be maintained for the stability of the i3 DVR Server.

Operating Relative Humidity in the server room should fall within the acceptable range of 20% to 80%

(non-condensing).

A

n Uninterrupted Power Supply (1000 VA) with a constant power of 118 to 120 AC must be used

with each i3 DVR Server. If the installation environment does not meet the conditions above, there is a

risk of system malfunction.

i3 International will only warranty its products if the installation environment meets the conditions above.

Should the environmental conditions be not met, the i3 DVR Server warranty will be voided.

W

hen selecting a storage location for the system, be sure to avoid:

• excessive heat, such as direct sunlight or heating appliances

• moisture, dust, and smoke

• magnetic fields or electrical waves

• temperatures below 5° Celsius or 41° Fahrenheit

• any obstructions to system ventilation holes

B

efore installing this system, always ensure the:

• power source is located within 3 feet or 1 meter of the UPS

• power is switched off (**Do not plug the DVR unit in.)

• system and its connecting cables have sufficient space

• system is placed on an even surface

• system is situated far from electronic equipment such as microwaves, radios, fridg

e

co

mpressors, or any type of wireless equipment such as a telephones or cell phones)

• system is at room temperature (18° - 25° Celsius or 64.4° - 77° Fahrenheit)

R

estricted Access Location

This equipment is intended for installation in Restricted Access Location.

F

or instructions on how to monitor DVR fan and internal temperature failure events, refer to

System

Event section.

Maintenance Recommendations > Key Features

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Maintenance Recommendations

DV

R Server cleaning is the practice of physically cleaning the interior, and exterior, of an DVR Server

including the removal of dust and debris from cooling fans, power supply, and hardware components.

Recommended maintenance frequency for i3 DVR units is once every 6 months.

5

Basic Maintenance Steps

S

tep 1: Swab Heavy Dust Areas

Heavy dust, grime and debris may accumulate on the DVR unit over time. Sweep the heavy dust and

debris off the unit. To loosen the grime, use foam rubber swabs. Do not use brushes, cotton swabs, or

cloth rags, as they can create static buildup and may leave residue. Never use fluid to clean the unit,

cleaning fluid or otherwise.

S

tep 2: Blow Out Accumulated Dust

Use proper ESD (Electrostatic Discharge) protection gear for this step, such as properly grounded wrist

strap and antistatic protective clothing and gloves. Do not touch hardware components inside the unit.

Remove the top lid of the DVR unit with the Phillips screw driver. Using the air canister nozzle, blow out

any accumulated dust thoroughly and from a variety of angles to remove all dust from the motherboard,

the sides of the expansion cards, the vents, fans and other hardware components. Apply canned air

evenly from all exposed sides of each hardware component to get into all hard-to-reach places and to

remove as much dust as possible. Apply canned air to the blades of the fan for several seconds to let it

spin and blow out the dust accumulated inside the fan. Apply canned air in-between hard drives (when

applicable), inside the optical drive and on all cable connections.

S

tep 3: Air Spray the Power Supply

Dust and grime that accumulate in the DVR Server’s power supply can seize it. Clean the power supply

by applying canned air through all the power supply’s vent openings. Do not open the power supply, as

it retains a powerful electrical charge even when turned OFF.

Step 4: Clean the Keyboard

Dust, hair, grime and grit accumulate inside your keyboard by falling in between the keys. Turn the

keyboard upside-down and apply canned air between the keyboard keys allowing all loose particles to

fall out. Sweep and discard any dislodged dust and other particles.

S

tep 5: Clean the Monitor

Clean your monitor with a screen cleaner that counters static buildup. Do not use household glass

cleaners on your monitor as it may cause permanent damage to the screen. Cleaning the screen makes

the image sharper, and removes the static charge that attracts dust, which might then find its way into

your DVR server.

F

or instructions on how to monitor DVR fan and internal temperature failure events, refer to

System

Event section.

DVR Components > Key Features

Revision: 180906 Veo16i User Manual Page | 9

DVR Components

1. BNC Camera ports (x16)

2. RCA Audio input ports (x16)

3. BNC Spot Out monitor ports (x2)

4. RCA Audio Output (speaker) port

5. VGA monitor port

6. HDMI monitor port

7. eSATA port for external storage

8. USB port. Connect USB mouse or USB storage.

9. Ethernet port. Connect the DVR to a switch or a hub.

10. Alarm In (x18), Alarm Out (x8), Relay (x8), RS485 (x2) ports

11. 12V DC Power Adapter port (provided)

12. Secure the power cable with the power cable retainer clip, then fasten retainer clip to the opening to

help prevent unintended disconnection of the power.

13. Power button. Press to turn the DVR on.

14. Channel selection buttons. Enter the channel number to display individual channels in the full screen

mode.

15. USB ports x2. Connect USB mouse or USB storage.

16. DISPLAY. Changes the camera split screen: 1, 2x2, 3x3 or 4x4

17. ALARM. Displays alarm status in a popup window.

18. MENU. Displays system menu.

19. ARCHIVE. Displays backup mode.

20. SEARCH. Displays Time Search mode.

21. PTZ. Displays PTZ Control mode.

22. CD/DVD eject button

23. FOCUS. Focus selected PTZ camera Near/Far.

24. Pause. Freezes the playback video.

25. ZOOM IN/OUT. Zoom selected PTZ camera In (tele) or Out (wide).

26. PANIC. Start the emergency recording.

27. Menu navigation buttons. Use the arrows to move through the system menus. Use the Enter button

in the middle to select a menu item or confirm a setting.

28. RETURN. Return to the previous menu.

29. LOCK. Lock Veo16i to prevent all operations.

30. ZOOM. Enter the digital zoom mode. Then use Zoom In/Out buttons (#25)

Remote Control > Key Features

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Remote Control

POWER

Turn the DVR on or off.

SEARCH

Displays Time Search mode.

ARCHIVE

Display backup mode.

Channel selection buttons.

Enter the channel number to

display individual channels

in the full screen mode.

Also used to enter passwords

DISPLAY

Changes the camera split

screen: 1, 2x2, 3x3 or 4x4

.

SEQ

Switch to sequencing mode

SNAPSHOT

Save a snapshot of the video

PLAYBACK CONTROLS

Change video playback

direction and speed

EXIT

Exit the current screen and

return to the previous menu

ENTER

Select a menu item or

confirm a setting

LOGOUT

Log out from the current user

account.

PANIC

Start the emergency recording.

ALARM

Displays alarm status in a

popup window.

SETUP

Displays the system setup

menu.

ID

Set the remote control ID

(Set when using multiple

DVRs with a single remote

control).

LOG

Display the DVR log.

KEYLOCK

Lock Veo16i to prevent all

operations.

AUDIO

Display the audio channel

selection window.

RESERVE

Reserve the current video

(prevent the overwrite)

MENU

Displays the system menu

Menu navigation buttons.

Use the arrows to move

through the system menus.

ZOOM/PTZ

Enter the digital zoom

mode. Then use Zoom

In/Out buttons ( + - )

Installation > Change Remote ID

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Change Remote ID

T

he default remote control ID is 00.

T

he remote control will be active only if the remote control ID matches with that speciﬁed on the DVR.

To use a single remote with multiple DVRs, set use the ID button on the remote control to set the

Remote ID. Then configure the Remote ID on all DVRs to the same number.

To set the Remote Control ID on the DVR:

1. From System Setup menu, go to <SYSTEM> - <CONTROL DEVICE> -<REMOTE CONTROLLER

ID>.

2. Set the number between 00 and 99. For more details, refer to Control Device

section.

T

o set the Remote Control ID:

1. Press the [ID] button on the remote control.

2. Use the number buttons and enter a two-digit ID. E.g. To set Remote ID to “1”, enter “01”.

3. Make sure the Remote Control works with the new ID.

4. To reset the ID to 00, press and hold the [ID] button.

Installation

Before installation: Ground yourself. This will remove any static electrical charge

your body might be carrying

1. P

lug the mouse into the USB port in the front or the back of the unit.

2. Plug the main monitor into the VGA or the HDMI port on the motherboard. To connect a DVI

monitor, use HDMI-DVI adapter (not included).

Note: For proper display, your main monitor must support 1920 x1080 at 60Hz.

3. Connect Veo16i DVR to the network. Use the RJ45 port on the back of the unit.

4. Connect all analog cameras to the BNC ports on the back of the unit. If using PTZ cameras,

connect RS485 communication cable to the corresponding ports on the back of the DVR.

5. Connect other peripheral devices, if using, such as Spot Out monitor, RCA Audio

Inputs/Output, eSATA storage, Alarm IN/OUT devices, etc.

6. Connect the provided 12V DC Power Adapter to the power port on the back of the DVR.

Secure the power cable with the power cable retainer clip (provided) then fasten retainer clip to

the opening to help prevent unintended disconnection of the power.

7. Connect the power cable to the 12V DC Power Adapter to the power port on the back of the

DVR. Connect the power cable to the Uninterruptible Power Supply (UPS), 1000VA min., to

maintain warranty.

Connect the UPS to the Power Source / power outlet

8. The system will power on automatically. If this does not happen, press the power button on the

front of Veo16i DVR. The system will then power up.

Installation > Basic Layout

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Basic Layout

Connecting Alarm I/O

Your Veo16i DVR supports up to 18 alarm inputs/sensors (16CH + 2CH), pulled up to 5V via 10K Ohm,

and up to 8 alarm outputs/controls, relay (125VAC, 60VDC).

Installation > Connecting Alarm I/O

Revision: 180906 Veo16i User Manual Page | 13

To connect an alarm input/sensor to your Veo16i DVR,

Connect the signal line of an alarm input device such as a sensor to the [ALARM IN] port.

1. Loosen the screws on both the alarm input port and [GND] port of the pre-installed 10P termina

l

b

lock.

2. Insert one end of alarm signal cable through the [AO1] or [AO8] terminal hole below the screw

hole, and then fasten the screw.

3. Insert the ground signal wire into the hole of the [GND] port and tighten the screw. To ensure

secure connection, gently pull on the cable.

4. To disconnect a cable, push the bottom side of the terminal and pull the cable out.

T

o connect an alarm output/control to your Veo16i DVR,

C

onnect the signal line of an alarm output device to the [RELAY] port.

1. Loosen the screws on the [NO] and [NC] ports and the [COM] port of the provided 9P terminal

block.

2. Insert the alarm signal wire into the hole of the [NO] or [NC] input port and tighten the screw.

3. Check the relay output type of your device - Normal Open or Normal Close - before connecting

it to the appropriate port (NO or NC).

• NO (Normal Open): Normally Open. Switches to Close when alarm occurs.

• COM: Insert the grounding wire.

• NC (Normal Close): Normally Close. Switches to Open when alarm occurs.

4. Insert the ground signal wire into the hole of the [COM] port and tighten the screw. You can also

connect the signal cable of the alarm output device to the [ALARM OUT] port on the rear panel.

5. Loosen the screws on the [AO1] and [AO8] ports and the [GND] port of the provided 9P terminal

block plug.

6. Insert the alarm signal wire into the hole of the [AO1] or [AO8] input port and tighten the screw.

7. Insert the ground signal wire into the hole of the [GND] and tighten the screw. To ensure secur

e

c

onnection, gently pull on the cable.

8. To disconnect a cable, push the bottom side of the terminal and pull the cable out.

Installation > Connecting PTZ camera (RS-485)

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Connecting PTZ camera (RS-485)

To

connect the PTZ camera to your Veo16i DVR,

1. Co

nnect PTZ camera’s signal cable to the [D+] port of the 9P terminal block. Insert the signal

wire into the hole of the [D+] port and tighten the screw.

2. Insert the ground signal wire into the hole of the [GND] port and tighten the screw. To ensure

secure connection, gently pull on the cable.

Installation > Connecting Audio devices

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Connecting Audio devices

Y

our Veo16i DVR supports up to 16 audio inputs/microphones (10K Ohm, 2.8 Vpp) and 1 audio output

(600 Ohm, 2.8 Vpp). 16 RCA connections are provided for audio inputs and 1 RCA connector for audio

output on the rear panel of the server.

Connecting Additional Storage and USB Mouse

eSATA Storage

Use the eSATA port to connect an extended video storage array to increase video storage capacity of

your Veo16i unit. Make sure to use only i3-approved HDDs. See Storage Hard Drive Requirements

section for more information.

USB Storage

The rear USB port can be used to connect USB storage devices for backup of the recorded video and

snapshots, ﬁrmware updating, and importing/exporting user conﬁgurations. USB mouse may also be

connected, although the two USB ports on the front panel may be more conveniently located for that

purpose.

Note: For USB HDDs with high power consumption, use a separate power source.

e-SATA Port

Extended Video Storage Array

E.g. i3 eS8, iS28, iS316

(video recording)

USB Port

USB Backup HDD

(backup only)

USB storage

(backup,

firmware update)

USB Mouse

(included)

Network Connection > Storage Hard Drive Requirements

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Storage Hard Drive Requirements

For t

he longevity and reliability of our products, only Western Digital DATACENTRE-rated (formerly Gold)

hard drives are approved for use with i3’s SRX-Pro software. No other Western Digital hard drive

category (Purple, Blue, Red, Black, etc.) meets our criteria and must not be used in combination with i3

servers. Using unapproved hard drives that do not meet i3 specifications can cause Server malfunction

and irreversible loss of data.

Our Warranty Policy stipulates that the use of any hard drives other than i3-approved Western Digital

hard drives will result in void factory warranty (as of Mar. 1, 2016).

i3-ap

proved HDDs

Western Digital HDD

Capacity

Western Digital Rating

Part Number(s)

1TB

RE or GOLD

WD1003FBYZ, WD1004FBYZ,

WD1005FBYZ

2TB

RE or GOLD

WD2000FYYZ, WD2004FBYZ, WD2005FBYZ

4TB

RE or GOLD

WD4000FYYZ, WD4001FYYG,

WD4002FYYZ

6TB

RE or GOLD

WD6001FSYZ, WD6002FRYZ

Network Connection

V

eo16i DVR can be accessed remotely, via Internet Explorer from a PC on the local or remote network.

Local Network Connection

Analog Cameras

x16

Broadband

router or hub

Local PC

Network Connection > Local Network Connection

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1. Connect your broadband router or hub to the ETHERNET port on the rear panel of Veo16i.

2. Connect the local PC to the same router/hub.

3. On the local PC, open Internet Explorer and enter the IP address of your Veo16i in the address

bar, followed by the Web Service Port. Default service port: 8080.

E.g. http://192.168.0.59:8080

4. In the login window enter the user name and password.

Default login: ADMIN, default password: 1234

5. Click the warning bar to install ActiveX (required). When the security warning window appears,

click Install.

6. Once ActiveX installation is completed, you will see the live screen

Local PC

Broadband

router or hub

Network Connection > Remote Network Connection

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Remote Network Connection

1. Connect your broadband router or hub to the ETHERNET port on the rear panel of Veo16i.

2. Connect the ETHERNET port of the router directly to the ﬁxed IP LAN cable, or to the ADSL

modem.

3. If using the router, set the port forwarding and enter the DDNS address in the address bar of

Internet Explorer on the remote PC.

4. For the IP and DDNS address settings, refer to Network Setup

section.

5. If the MAC address of the DVR is 00-11-5F-12-34-56 and the web port number is 8080, enter

"http://00115f123456.dvrlink.net:8080" in the address bar of the web browser.

6. Rename the DDNS to a custom name (E.g. “veo16i”) to use the dynamic address: E.g.

http://veo16i.dvrlink.net:8080

.

Broadband

router or hub

ADSL modem

Internet

Local PC

Smartphone

Remote PC

Local PC

ADSL modem

Broadband

router or hub

Getting Started > Remote Network Connection

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Getting Started

1. F

ollow instructions in the Installation

section to connect the Veo16i DVR to peripheral devices

and to power. Turn the DVR on.

2. When the system starts, the login screen apspears. Use the USB mouse and the on-screen

virtual keyboard to enter USER ID and PASSWORD and click OK.

De

fault USER ID: ADMIN

Default PASSWORD: 1234

3. Live Screen will be displayed.

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i3 International Veo16i User manual

i3 International Veo16i User manual

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