i3 International Veo16i User manual

Category
Digital Video Recorders (DVR)
Type
User manual
Veo16i
User Manual
Rev. 180906
Before attempting to connect or operate this product, read these instructions carefully.
Save this manual for future use.
Veo16i 16-channel Embedded DVR
C
OPYRIGHT © 2018 by i3 International, Inc. All rights reserved.
No part of this manual may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including but not limited to, photocopying, recording, or by any information storage or
retrieval system, without the prior written permission of the copyright owner and the publisher.
Annexxus is a registered trademark of i3 International Inc.
D
isclaimer
This user manual is provided as is, without warranty of any kind, expressed or implied, including but not
limited to performance, merchantability, or fitness for any particular purpose. Neither i3 International Inc.
nor its dealers or distributors shall be liable to any person or entity with respect to any liability, loss, or
damage, caused or alleged to have been caused directly or indirectly by this information.
Furthermore, i3 International Inc. reserves the right to revise this publication, and to make changes to the
content at any time, without notice.
FC
C
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)
T
his device may not cause harmful interference, and
(2
) t
his device must accept any interference received, including interference that may cause undesired
operation.
Address:
i3 International Inc.
780 Birchmount Road, Unit 16
Toronto, ON M1K 5H4
Canada
Contact us:
Tech Support: 1.877.877.7241
Email:
support@i3international.com
Web Site:
www.i3international.com
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Table of Contents
Table of Contents .......................................................................................................................................... 2
Introduction ................................................................................................................................................... 5
Key Features .............................................................................................................................................. 5
Unpacking ..................................................................................................................................................... 6
Installation Requirements ............................................................................................................................. 7
Maintenance Recommendations .................................................................................................................. 8
DVR Components ......................................................................................................................................... 9
Remote Control ........................................................................................................................................... 10
Change Remote ID .................................................................................................................................. 11
Installation ................................................................................................................................................... 11
Basic Layout ............................................................................................................................................ 12
Connecting Alarm I/O .............................................................................................................................. 12
Connecting PTZ camera (RS-485) .......................................................................................................... 14
Connecting Audio devices ...................................................................................................................... 15
Connecting Additional Storage and USB Mouse .................................................................................... 15
Storage Hard Drive Requirements .......................................................................................................... 16
Network Connection ................................................................................................................................... 16
Local Network Connection ...................................................................................................................... 16
Remote Network Connection .................................................................................................................. 18
Getting Started ............................................................................................................................................ 19
Set New Password .................................................................................................................................. 20
Set Your Time Zone ................................................................................................................................. 20
Logging Out ............................................................................................................................................. 21
Shutting Down ......................................................................................................................................... 21
Live Screen at a Glance .......................................................................................................................... 22
Status Bar ............................................................................................................................................ 23
Quick Menu .......................................................................................................................................... 23
Timeline ................................................................................................................................................ 24
Live View Screen Divisions .................................................................................................................. 24
Auto Sequencing ................................................................................................................................. 24
PTZ Controls ........................................................................................................................................... 25
PTZ Camera Properties ....................................................................................................................... 25
Preset Recall ........................................................................................................................................ 26
Creating New Presets .......................................................................................................................... 27
Preset Scan.......................................................................................................................................... 27
Preset Tour .......................................................................................................................................... 28
Digital Zoom ............................................................................................................................................ 29
Checking Event Log ................................................................................................................................ 30
Select Audio Input Channel ..................................................................................................................... 30
Checking Alarm Status ............................................................................................................................ 31
Checking Network Status ....................................................................................................................... 31
Checking Disk Status .............................................................................................................................. 32
Quick Snapshot ....................................................................................................................................... 32
System Setup .............................................................................................................................................. 34
Accessing System Setup ........................................................................................................................ 34
Camera Settings ...................................................................................................................................... 35
Analog Type Setup .............................................................................................................................. 35
Camera Title ......................................................................................................................................... 35
Image Setup ......................................................................................................................................... 36
Covert Setup ........................................................................................................................................ 37
Motion Sensor ..................................................................................................................................... 38
Sensitivity Level ................................................................................................................................... 39
PTZ Setup ............................................................................................................................................ 41
Privacy Mask ....................................................................................................................................... 41
Display Settings ....................................................................................................................................... 43
OSD...................................................................................................................................................... 43
Monitor ................................................................................................................................................. 44
Dual Monitor ........................................................................................................................................ 44
Spot Monitor Setup ............................................................................................................................. 45
Sequence ............................................................................................................................................. 46
Spot Out............................................................................................................................................... 49
Audio Settings ......................................................................................................................................... 51
Audio .................................................................................................................................................... 51
Buzzer .................................................................................................................................................. 52
User Settings ........................................................................................................................................... 53
User Management ............................................................................................................................... 53
Group Authority ................................................................................................................................... 54
Network Settings ..................................................................................................................................... 55
IP Setup ............................................................................................................................................... 55
DDNS ................................................................................................................................................... 56
Email .................................................................................................................................................... 57
Network Status .................................................................................................................................... 58
RTP ...................................................................................................................................................... 59
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System Setting ........................................................................................................................................ 60
Date/Time ............................................................................................................................................ 61
System Management ........................................................................................................................... 62
System Information .............................................................................................................................. 64
Control Device ..................................................................................................................................... 64
Storage Settings ...................................................................................................................................... 65
Disk Information ................................................................................................................................... 65
Disk Operations ................................................................................................................................... 66
Disk Configuration ............................................................................................................................... 67
S.M.A.R.T. Setup ................................................................................................................................. 68
Event Settings ......................................................................................................................................... 69
Alarm Out ............................................................................................................................................. 69
Event Notification ................................................................................................................................. 71
Alarm Sensor ....................................................................................................................................... 75
Motion Sensor ..................................................................................................................................... 76
Video Loss ........................................................................................................................................... 77
System Event ....................................................................................................................................... 78
Record Setup .............................................................................................................................................. 83
Accessing Record Setup ......................................................................................................................... 83
Operation Mode ...................................................................................................................................... 84
Auto Configuration Mode .................................................................................................................... 84
Recording Settings for Motion, Alarm and Motion/Alarm schedule ................................................... 86
Recording Settings for “Intensive” recording schedules .................................................................... 87
Panic Recording ...................................................................................................................................... 88
Network Streaming .................................................................................................................................. 89
Audio Mapping ........................................................................................................................................ 89
Video Search ............................................................................................................................................... 90
Accessing Video Search.......................................................................................................................... 90
Search Window ....................................................................................................................................... 91
Playback Window .................................................................................................................................... 92
Archiving ..................................................................................................................................................... 93
New Video Backup .................................................................................................................................. 93
Introduction > Key Features
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Introduction
Veo16i is an affordable and versatile digital surveillance video recorder running on an embedded
operating system. Veo16i supports up to 16 high definition analog cameras, as well as 16 channels of
audio, 18 alarm inputs and 8 alarm outputs for a robust security installation.
Full HD 1080P video with audio can be viewed remotely or on a local area network. Veo16i supports
VGA and HDMI monitors for local viewing or spot output, while remote viewing can be achieved through
the web remote client or through a mobile Smartphone app.
DVD-RW optical drive and a front-panel USB port facilitate an easy local video backup. Longer video
retention can be accomplished with eSATA storage, and mass storage backup - with USB and FTP
Server.
Key Features
Up to 16 channels of 1080P camera video can be displayed at 480 (NTSC) / 400 (PAL) fps in real
time.
Up to 16 channels of 1080P camera videos can be saved at maximum 480 (NTSC) / 400 (PAL)
fps.
Simultaneous recording and playback of maximum 16 channels (at 480 fps @ CIF)
Supports dual streaming for remote access service
Various search methods (time, event, bookmark and thumbnail)
Remote access via Web browser and Smartphone app
Unpacking > Key Features
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Unpacking
In
addition to the fully-assembled Veo16i, the box will contain the following items:
Power Cable (x1)
12V DC Power Adapter (x1)
Power cable retainer clip (x1)
Hard Drive screws (x12)
CD (Player, codec,
documentation)
USB Mouse (x1)
Remote Control and 2x AAA
batteries
9
P Terminal block (x2).
(Pre-installed).
10P Terminal block (x4).
(Pre-installed).
Installation Requirements > Key Features
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Installation Requirements
T
o function properly and to its full potential, i3 DVR must be in a clean dust free room and a well-
ventilated area with consistent temperatures within the acceptable range of 20-25° Celsius. The
acceptable temperature range must be maintained for the stability of the i3 DVR Server.
Operating Relative Humidity in the server room should fall within the acceptable range of 20% to 80%
(non-condensing).
A
n Uninterrupted Power Supply (1000 VA) with a constant power of 118 to 120 AC must be used
with each i3 DVR Server. If the installation environment does not meet the conditions above, there is a
risk of system malfunction.
i3 International will only warranty its products if the installation environment meets the conditions above.
Should the environmental conditions be not met, the i3 DVR Server warranty will be voided.
W
hen selecting a storage location for the system, be sure to avoid:
excessive heat, such as direct sunlight or heating appliances
moisture, dust, and smoke
magnetic fields or electrical waves
temperatures below 5° Celsius or 41° Fahrenheit
any obstructions to system ventilation holes
B
efore installing this system, always ensure the:
power source is located within 3 feet or 1 meter of the UPS
power is switched off (**Do not plug the DVR unit in.)
system and its connecting cables have sufficient space
system is placed on an even surface
system is situated far from electronic equipment such as microwaves, radios, fridg
e
co
mpressors, or any type of wireless equipment such as a telephones or cell phones)
system is at room temperature (18° - 25° Celsius or 64.4° - 77° Fahrenheit)
R
estricted Access Location
This equipment is intended for installation in Restricted Access Location.
F
or instructions on how to monitor DVR fan and internal temperature failure events, refer to
System
Event section.
Maintenance Recommendations > Key Features
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Maintenance Recommendations
DV
R Server cleaning is the practice of physically cleaning the interior, and exterior, of an DVR Server
including the removal of dust and debris from cooling fans, power supply, and hardware components.
Recommended maintenance frequency for i3 DVR units is once every 6 months.
5
Basic Maintenance Steps
S
tep 1: Swab Heavy Dust Areas
Heavy dust, grime and debris may accumulate on the DVR unit over time. Sweep the heavy dust and
debris off the unit. To loosen the grime, use foam rubber swabs. Do not use brushes, cotton swabs, or
cloth rags, as they can create static buildup and may leave residue. Never use fluid to clean the unit,
cleaning fluid or otherwise.
S
tep 2: Blow Out Accumulated Dust
Use proper ESD (Electrostatic Discharge) protection gear for this step, such as properly grounded wrist
strap and antistatic protective clothing and gloves. Do not touch hardware components inside the unit.
Remove the top lid of the DVR unit with the Phillips screw driver. Using the air canister nozzle, blow out
any accumulated dust thoroughly and from a variety of angles to remove all dust from the motherboard,
the sides of the expansion cards, the vents, fans and other hardware components. Apply canned air
evenly from all exposed sides of each hardware component to get into all hard-to-reach places and to
remove as much dust as possible. Apply canned air to the blades of the fan for several seconds to let it
spin and blow out the dust accumulated inside the fan. Apply canned air in-between hard drives (when
applicable), inside the optical drive and on all cable connections.
S
tep 3: Air Spray the Power Supply
Dust and grime that accumulate in the DVR Server’s power supply can seize it. Clean the power supply
by applying canned air through all the power supply’s vent openings. Do not open the power supply, as
it retains a powerful electrical charge even when turned OFF.
Step 4: Clean the Keyboard
Dust, hair, grime and grit accumulate inside your keyboard by falling in between the keys. Turn the
keyboard upside-down and apply canned air between the keyboard keys allowing all loose particles to
fall out. Sweep and discard any dislodged dust and other particles.
S
tep 5: Clean the Monitor
Clean your monitor with a screen cleaner that counters static buildup. Do not use household glass
cleaners on your monitor as it may cause permanent damage to the screen. Cleaning the screen makes
the image sharper, and removes the static charge that attracts dust, which might then find its way into
your DVR server.
F
or instructions on how to monitor DVR fan and internal temperature failure events, refer to
System
Event section.
DVR Components > Key Features
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DVR Components
1. BNC Camera ports (x16)
2. RCA Audio input ports (x16)
3. BNC Spot Out monitor ports (x2)
4. RCA Audio Output (speaker) port
5. VGA monitor port
6. HDMI monitor port
7. eSATA port for external storage
8. USB port. Connect USB mouse or USB storage.
9. Ethernet port. Connect the DVR to a switch or a hub.
10. Alarm In (x18), Alarm Out (x8), Relay (x8), RS485 (x2) ports
11. 12V DC Power Adapter port (provided)
12. Secure the power cable with the power cable retainer clip, then fasten retainer clip to the opening to
help prevent unintended disconnection of the power.
13. Power button. Press to turn the DVR on.
14. Channel selection buttons. Enter the channel number to display individual channels in the full screen
mode.
15. USB ports x2. Connect USB mouse or USB storage.
16. DISPLAY. Changes the camera split screen: 1, 2x2, 3x3 or 4x4
17. ALARM. Displays alarm status in a popup window.
18. MENU. Displays system menu.
19. ARCHIVE. Displays backup mode.
20. SEARCH. Displays Time Search mode.
21. PTZ. Displays PTZ Control mode.
22. CD/DVD eject button
23. FOCUS. Focus selected PTZ camera Near/Far.
24. Pause. Freezes the playback video.
25. ZOOM IN/OUT. Zoom selected PTZ camera In (tele) or Out (wide).
26. PANIC. Start the emergency recording.
27. Menu navigation buttons. Use the arrows to move through the system menus. Use the Enter button
in the middle to select a menu item or confirm a setting.
28. RETURN. Return to the previous menu.
29. LOCK. Lock Veo16i to prevent all operations.
30. ZOOM. Enter the digital zoom mode. Then use Zoom In/Out buttons (#25)
Remote Control > Key Features
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Remote Control
POWER
Turn the DVR on or off.
SEARCH
Displays Time Search mode.
ARCHIVE
Display backup mode.
Channel selection buttons.
Enter the channel number to
display individual channels
in the full screen mode.
Also used to enter passwords
DISPLAY
Changes the camera split
screen: 1, 2x2, 3x3 or 4x4
.
SEQ
Switch to sequencing mode
SNAPSHOT
Save a snapshot of the video
PLAYBACK CONTROLS
Change video playback
direction and speed
EXIT
Exit the current screen and
return to the previous menu
ENTER
Select a menu item or
confirm a setting
LOGOUT
Log out from the current user
account.
PANIC
Start the emergency recording.
Displays alarm status in a
SETUP
Displays the system setup
menu.
ID
Set the remote control ID
(Set when using multiple
DVRs with a single remote
control).
LOG
Display the DVR log.
KEYLOCK
Lock Veo16i to prevent all
operations.
AUDIO
Display the audio channel
selection window.
RESERVE
Reserve the current video
(prevent the overwrite)
MENU
Displays the system menu
Menu navigation buttons.
Use the arrows to move
through the system menus.
ZOOM/PTZ
Enter the digital zoom
mode. Then use Zoom
In/Out buttons ( + - )
Installation > Change Remote ID
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Change Remote ID
T
he default remote control ID is 00.
T
he remote control will be active only if the remote control ID matches with that specified on the DVR.
To use a single remote with multiple DVRs, set use the ID button on the remote control to set the
Remote ID. Then configure the Remote ID on all DVRs to the same number.
To set the Remote Control ID on the DVR:
1. From System Setup menu, go to <SYSTEM> - <CONTROL DEVICE> -<REMOTE CONTROLLER
ID>.
2. Set the number between 00 and 99. For more details, refer to Control Device
section.
T
o set the Remote Control ID:
1. Press the [ID] button on the remote control.
2. Use the number buttons and enter a two-digit ID. E.g. To set Remote ID to “1”, enter “01”.
3. Make sure the Remote Control works with the new ID.
4. To reset the ID to 00, press and hold the [ID] button.
Installation
Before installation: Ground yourself. This will remove any static electrical charge
your body might be carrying
1. P
lug the mouse into the USB port in the front or the back of the unit.
2. Plug the main monitor into the VGA or the HDMI port on the motherboard. To connect a DVI
monitor, use HDMI-DVI adapter (not included).
Note: For proper display, your main monitor must support 1920 x1080 at 60Hz.
3. Connect Veo16i DVR to the network. Use the RJ45 port on the back of the unit.
4. Connect all analog cameras to the BNC ports on the back of the unit. If using PTZ cameras,
connect RS485 communication cable to the corresponding ports on the back of the DVR.
5. Connect other peripheral devices, if using, such as Spot Out monitor, RCA Audio
Inputs/Output, eSATA storage, Alarm IN/OUT devices, etc.
6. Connect the provided 12V DC Power Adapter to the power port on the back of the DVR.
Secure the power cable with the power cable retainer clip (provided) then fasten retainer clip to
the opening to help prevent unintended disconnection of the power.
7. Connect the power cable to the 12V DC Power Adapter to the power port on the back of the
DVR. Connect the power cable to the Uninterruptible Power Supply (UPS), 1000VA min., to
maintain warranty.
Connect the UPS to the Power Source / power outlet
8. The system will power on automatically. If this does not happen, press the power button on the
front of Veo16i DVR. The system will then power up.
Installation > Basic Layout
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Basic Layout
Connecting Alarm I/O
Your Veo16i DVR supports up to 18 alarm inputs/sensors (16CH + 2CH), pulled up to 5V via 10K Ohm,
and up to 8 alarm outputs/controls, relay (125VAC, 60VDC).
Installation > Connecting Alarm I/O
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To connect an alarm input/sensor to your Veo16i DVR,
Connect the signal line of an alarm input device such as a sensor to the [ALARM IN] port.
1. Loosen the screws on both the alarm input port and [GND] port of the pre-installed 10P termina
l
b
lock.
2. Insert one end of alarm signal cable through the [AO1] or [AO8] terminal hole below the screw
hole, and then fasten the screw.
3. Insert the ground signal wire into the hole of the [GND] port and tighten the screw. To ensure
secure connection, gently pull on the cable.
4. To disconnect a cable, push the bottom side of the terminal and pull the cable out.
T
o connect an alarm output/control to your Veo16i DVR,
C
onnect the signal line of an alarm output device to the [RELAY] port.
1. Loosen the screws on the [NO] and [NC] ports and the [COM] port of the provided 9P terminal
block.
2. Insert the alarm signal wire into the hole of the [NO] or [NC] input port and tighten the screw.
3. Check the relay output type of your device - Normal Open or Normal Close - before connecting
it to the appropriate port (NO or NC).
NO (Normal Open): Normally Open. Switches to Close when alarm occurs.
COM: Insert the grounding wire.
NC (Normal Close): Normally Close. Switches to Open when alarm occurs.
4. Insert the ground signal wire into the hole of the [COM] port and tighten the screw. You can also
connect the signal cable of the alarm output device to the [ALARM OUT] port on the rear panel.
5. Loosen the screws on the [AO1] and [AO8] ports and the [GND] port of the provided 9P terminal
block plug.
6. Insert the alarm signal wire into the hole of the [AO1] or [AO8] input port and tighten the screw.
7. Insert the ground signal wire into the hole of the [GND] and tighten the screw. To ensure secur
e
c
onnection, gently pull on the cable.
8. To disconnect a cable, push the bottom side of the terminal and pull the cable out.
Installation > Connecting PTZ camera (RS-485)
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Connecting PTZ camera (RS-485)
To
connect the PTZ camera to your Veo16i DVR,
1. Co
nnect PTZ camera’s signal cable to the [D+] port of the 9P terminal block. Insert the signal
wire into the hole of the [D+] port and tighten the screw.
2. Insert the ground signal wire into the hole of the [GND] port and tighten the screw. To ensure
secure connection, gently pull on the cable.
Installation > Connecting Audio devices
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Connecting Audio devices
Y
our Veo16i DVR supports up to 16 audio inputs/microphones (10K Ohm, 2.8 Vpp) and 1 audio output
(600 Ohm, 2.8 Vpp). 16 RCA connections are provided for audio inputs and 1 RCA connector for audio
output on the rear panel of the server.
Connecting Additional Storage and USB Mouse
eSATA Storage
Use the eSATA port to connect an extended video storage array to increase video storage capacity of
your Veo16i unit. Make sure to use only i3-approved HDDs. See Storage Hard Drive Requirements
section for more information.
USB Storage
The rear USB port can be used to connect USB storage devices for backup of the recorded video and
snapshots, rmware updating, and importing/exporting user configurations. USB mouse may also be
connected, although the two USB ports on the front panel may be more conveniently located for that
purpose.
Note: For USB HDDs with high power consumption, use a separate power source.
e-SATA Port
Extended Video Storage Array
E.g. i3 eS8, iS28, iS316
(video recording)
USB Port
USB Backup HDD
(backup only)
USB storage
(backup,
firmware update)
USB Mouse
(included)
Network Connection > Storage Hard Drive Requirements
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Storage Hard Drive Requirements
For t
he longevity and reliability of our products, only Western Digital DATACENTRE-rated (formerly Gold)
hard drives are approved for use with i3’s SRX-Pro software. No other Western Digital hard drive
category (Purple, Blue, Red, Black, etc.) meets our criteria and must not be used in combination with i3
servers. Using unapproved hard drives that do not meet i3 specifications can cause Server malfunction
and irreversible loss of data.
Our Warranty Policy stipulates that the use of any hard drives other than i3-approved Western Digital
hard drives will result in void factory warranty (as of Mar. 1, 2016).
i3-ap
proved HDDs
Western Digital HDD
Capacity
Western Digital Rating
Part Number(s)
1TB
RE or GOLD
WD1003FBYZ, WD1004FBYZ,
WD1005FBYZ
2TB
RE or GOLD
WD2000FYYZ, WD2004FBYZ, WD2005FBYZ
4TB
RE or GOLD
WD4000FYYZ, WD4001FYYG,
WD4002FYYZ
6TB
RE or GOLD
WD6001FSYZ, WD6002FRYZ
Network Connection
V
eo16i DVR can be accessed remotely, via Internet Explorer from a PC on the local or remote network.
Local Network Connection
Analog Cameras
x16
Broadband
router or hub
Local PC
Local PC
Network Connection > Local Network Connection
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1. Connect your broadband router or hub to the ETHERNET port on the rear panel of Veo16i.
2. Connect the local PC to the same router/hub.
3. On the local PC, open Internet Explorer and enter the IP address of your Veo16i in the address
bar, followed by the Web Service Port. Default service port: 8080.
E.g. http://192.168.0.59:8080
4. In the login window enter the user name and password.
Default login: ADMIN, default password: 1234
5. Click the warning bar to install ActiveX (required). When the security warning window appears,
click Install.
6. Once ActiveX installation is completed, you will see the live screen
Local PC
Local PC
Broadband
router or hub
Network Connection > Remote Network Connection
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Remote Network Connection
1. Connect your broadband router or hub to the ETHERNET port on the rear panel of Veo16i.
2. Connect the ETHERNET port of the router directly to the fixed IP LAN cable, or to the ADSL
modem.
3. If using the router, set the port forwarding and enter the DDNS address in the address bar of
Internet Explorer on the remote PC.
4. For the IP and DDNS address settings, refer to Network Setup
section.
5. If the MAC address of the DVR is 00-11-5F-12-34-56 and the web port number is 8080, enter
"http://00115f123456.dvrlink.net:8080" in the address bar of the web browser.
6. Rename the DDNS to a custom name (E.g. “veo16i”) to use the dynamic address: E.g.
http://veo16i.dvrlink.net:8080
.
Broadband
router or hub
ADSL modem
Internet
Internet
Local PC
Local PC
Smartphone
Remote PC
Local PC
ADSL modem
Broadband
router or hub
Getting Started > Remote Network Connection
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Getting Started
1. F
ollow instructions in the Installation
section to connect the Veo16i DVR to peripheral devices
and to power. Turn the DVR on.
2. When the system starts, the login screen apspears. Use the USB mouse and the on-screen
virtual keyboard to enter USER ID and PASSWORD and click OK.
De
fault USER ID: ADMIN
Default PASSWORD: 1234
3. Live Screen will be displayed.
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i3 International Veo16i User manual

Category
Digital Video Recorders (DVR)
Type
User manual

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