i3 International SRX-Pro Mobile Remote App User guide

Brand: i3 International

Model: SRX-Pro Mobile Remote App

Type: User guide

i3 International SRX-Pro Mobile Remote App lets you view live and recorded video from your compatible i3 International SRX-Pro NVR or encoder anywhere, anytime. The app gives you remote access to your cameras so you can monitor your home or business from your mobile device. Receive push notifications and email alerts for motion detection or other events, then view live video to see what’s happening. You can control PTZ cameras, take snapshots, save and share images, and even search alarm logs.

The contents of this user manual are protected under copyright

and computer program laws.

INNOVATIONS AT THE SPEED OF THOUGHT

™

SRX-Pro Mobile Remote App - iOS

iii

Table of Contents

Installing SRX-Pro Mobile Remote App ....................................................................................................................... 3

Creating and Managing Remote Connections .............................................................................................................. 7

Adding a New Remote Connection ........................................................................................................................ 7

Editing Existing Remote Connection ..................................................................................................................... 11

Deleting Existing Remote Connection ................................................................................................................... 15

Server Groups ................................................................................................................................................... 18

Creating a Server Group ................................................................................................................................. 18

Renaming or Deleting a Server Group ............................................................................................................. 22

Connecting to the Remote Server ............................................................................................................................ 24

Full Screen Mode ............................................................................................................................................... 26

Screen Division Options ...................................................................................................................................... 27

Connect to a different Server .............................................................................................................................. 27

Channel Mapping ............................................................................................................................................... 28

Disconnecting from the Remote Server / Exiting the App............................................................................................ 29

Configuring Remote Connection Settings .................................................................................................................. 31

Ratio View ........................................................................................................................................................ 32

Select Active Server ........................................................................................................................................... 33

Frame per second .............................................................................................................................................. 34

Video Quality ..................................................................................................................................................... 35

View alarm list in ............................................................................................................................................... 36

Alarm logs searching by ..................................................................................................................................... 37

Searching Alarm Logs ............................................................................................................................................. 39

Controlling PTZ Camera .......................................................................................................................................... 41

Taking a Snapshot .................................................................................................................................................. 42

Saving the Snapshot .......................................................................................................................................... 42

Sending Snapshot via E-mail ............................................................................................................................... 45

Index..................................................................................................................................................................... 47

SRX-Pro Mobile Remote App User Guide - iOS

mechanical, including photocopying, recording, or by any information storage or retrieval system, without the prior written

permission of the copyright owner and the publisher. SRX-Pro is a registered trademark of i³ International. i³ reserves the

right to change the contents of this manual without notice.

Disclaimer

SRX-Pro Mobile Remote App User Guide - iOS is provided as is, without warranty of any kind, expressed or implied,

including but not limited to performance, merchantability, or fitness for any particular purpose. Neither i³ International Inc.

nor its dealers or distributors shall be liable to any person or entity with respect to any liability, loss, or damage, caused or

alleged to have been caused directly or indirectly by this information.

Furthermore i³ International Inc. reserves the right to revise this publication, and to make changes to the content at any

time, without notice.

FCC

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device

may not cause harmful interference, and (2) this device must accept any interference received, including interference that

may cause undesired operation.

Address:

i³ International Inc. • 780 Birchmount Road, Unit 16 • Scarborough • Ontario • Canada M1K 5H4

Tech Support: 1.877.877.7241 / [email protected]

Web Site: www.i3international.com

Installing SRX-Pro Mobile Remote App

DISCLAIMER:

If available, always switch your iOS device to the WiFi connection before connecting to a remote

SRX-Pro Server via SRX-Pro Mobile Remote app to minimize charges to your data plan.

Be cautious when using SRX-Pro Mobile Remote app outside of your roaming zone as this may result in higher-than-

normal data charges. Once finished, there is only one way of disconnecting from your remote Servers that stops all

and any data streaming - by Exiting the app completely.

See corresponding section for more information.

Step 1.

Start by downloading SRX-Pro Mobile Remote app from the Apple store. Search "srx" to locate the app.

SRX-Pro Mobile Remote App - iOS

Step 2.

Select SRX-Pro by i³ International Inc. app from the list and touch Install.

Step 3.

Touch Install again.

Installing SRX-Pro Mobile Remote App

Step 4.

Enter your Apple ID Password and touch OK to begin downloading and installing the app to your iOS device.

Step 5.

Wait while the app is downloading to your iOS device.

Step 6.

Once the app has been downloaded and installed to your iOS device, locate the SRX-Pro icon in the menu and launch the

app.

Warning window will be displayed: "Downloading via data networks may incur additional charges, especially when

roaming on an overseas mobile network."

Touch OK to close the window and launch the app.

SRX-Pro Mobile Remote App - iOS

Step 7.

Connect window will be displayed by default. Read the following chapter to learn how to add SRX-Pro Remote

connections to your iOS device.

Creating and Managing Remote Connections

Adding a New Remote Connection

Step 1.

To add a new remote connection, launch the SRX-Pro Mobile Remote app, Connect window will be displayed by default.

This window displays the remote connection Groups. Instructions on adding new connection Groups or adding new

connections to a Group will follow.

Touch All Servers.

SRX-Pro Mobile Remote App - iOS

Step 2.

In the Connect - All Servers window, touch Add.

Step 3.

Add New window will be displayed. In the Add New window, touch each blank field to enter your remote server's

information.

Connecting to the Remote Server

a. Enter the Server Name - a descriptive name for the server.

b. Enter the Server Address (Server IP). This value can be either static or DDNS (Dynamic Domain Name

System). Obtain this information from Server Info Setup tab on SRX-Pro Server.

c. It is recommended that you keep the Server Port default value of 13225. If the port value must be changed,

contact your IT specialist for help.

d. Enter the Server ID. This must match the remote Server ID as entered in the Server Info Setup tab on SRX-Pro

Server.

e. Enter the User name and Password. This must match user information in the User Management Setup tab on

SRX-Pro Server.

Note: When trying to connect to the remote server, the system will check the Server ID, Server IP, User name

and Password together. If either of the variables is incorrect, the Remote software will not be able to connect to

the site.

f. Touch Save to add the new remote connection to the list.

SRX-Pro Mobile Remote App - iOS

g. The new connection will be saved to the remote connections list.

h. Repeat Steps 1-3 to add other remote SRX-Pro Server connections

Connecting to the Remote Server

Editing Existing Remote Connection

When changes are made to the remote Server, such as IP Address change, User Name or Password change, or Server ID

change - you must update your saved remote connection in the SRX-Pro Mobile app, otherwise you will no longer be able

to connect to your remote Server and one of these error messages will be displayed.

Step 1.

To make a change to the remote connection, launch the SRX-Pro Mobile Remote app, Connect window will be displayed

by default.

Touch All Servers or touch the name of the Group (if applicable).

SRX-Pro Mobile Remote App - iOS

Step 2.

Touch Edit.

Step 3.

The Settings icon will appear next to each added remote connection:

Touch the Settings icon next to the remote connection that needs to be edited.

Connecting to the Remote Server

Step 4.

Touch Server Info.

Step 5.

In the Edit Server window, make changes to the Server settings: Server Name, Server Address, Server Port, Server ID,

User Name or Password.

In the example below, changes were made to the Server Address information. Touch Save to apply changes.

SRX-Pro Mobile Remote App - iOS

Step 6.

You will be returned to the Connect window. Touch Done to commit all changes.

Connecting to the Remote Server

Deleting Existing Remote Connection

Occasionally you may wish to delete a remote Server connection from the list of stored remote connections.

Step 1.

To delete an existing remote connection, launch the SRX-Pro Mobile Remote app, Connect window will be displayed by

default.

This window displays the remote connection Groups. Touch All Servers or touch the name of the Group (if applicable).

SRX-Pro Mobile Remote App - iOS

Step 2.

Touch Edit.

The Settings icon will appear next to each added remote connection:

Touch the Settings icon next to the remote connection that needs to be edited.

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i3 International SRX-Pro Mobile Remote App User guide

i3 International SRX-Pro Mobile Remote App User guide

i3 International SRX-Pro Mobile Remote App User guide

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