HP 15-4010nr User guide

HP SpectreXT TouchSmart

Maintenance and Service Guide

Development Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Intel and Core are

U.S. registered trademarks of Intel

Corporation. Microsoft, Windows, and

Windows Vista are U.S. registered

trademarks of Microsoft Corporation. SD

Logo is a trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: November 2012

Document Part Number: 682637-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat

surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,

such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the

skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC

adapter comply with the user-accessible surface temperature limits defined by the International

Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 4

Display ................................................................................................................................... 4

Buttons, speakers, and antennas ................................................................................................ 5

Keys ....................................................................................................................................... 6

Lights ...................................................................................................................................... 7

TouchPad ................................................................................................................................ 8

Left side .................................................................................................................................. 9

Right side .............................................................................................................................. 10

Bottom .................................................................................................................................. 12

3 Illustrated parts catalog .................................................................................................. 13

Service tag ............................................................................................................................ 14

Computer major components ................................................................................................... 15

Display assembly subcomponents ............................................................................................. 19

Mass storage device ............................................................................................................... 21

Miscellaneous parts ................................................................................................................ 21

Sequential part number listing .................................................................................................. 22

4 Removal and replacement procedures ............................................................................ 27

Preliminary replacement requirements ....................................................................................... 27

Tools required ......................................................................................................... 27

Service considerations ............................................................................................. 27

Plastic parts ............................................................................................. 27

Cables and connectors ............................................................................. 27

Drive handling ......................................................................................... 28

Grounding guidelines .............................................................................................. 28

Electrostatic discharge damage .................................................................. 28

Packaging and transporting guidelines ........................................ 30

Component replacement procedures ........................................................................................ 32

v

Service tag ............................................................................................................. 32

Bottom cover .......................................................................................................... 33

Battery ................................................................................................................... 35

RTC battery ............................................................................................................ 36

WLAN module ........................................................................................................ 37

Fan ....................................................................................................................... 39

Solid-state drive ...................................................................................................... 40

Power button board ................................................................................................. 41

Hard drive ............................................................................................................. 43

Display assembly subcomponents .............................................................................. 45

TouchPad ............................................................................................................... 52

Front speakers ........................................................................................................ 54

TouchPad LED board ............................................................................................... 56

Power connector cable ............................................................................................ 57

Multimedia board ................................................................................................... 59

Memory module ...................................................................................................... 60

System board ......................................................................................................... 62

Heat sink ................................................................................................................ 65

RJ-45 jack cover ...................................................................................................... 67

Keyboard ............................................................................................................... 69

Rear speakers ......................................................................................................... 71

WLAN antenna ...................................................................................................... 72

5 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 74

Starting Setup Utility (BIOS) ..................................................................................................... 74

Updating the BIOS ................................................................................................................. 74

Determining the BIOS version ................................................................................... 74

Downloading a BIOS update .................................................................................... 75

Using System Diagnostics ........................................................................................................ 76

6 Specifications ................................................................................................................. 77

Computer specifications .......................................................................................................... 77

15.6-inch SGA display specifications ....................................................................................... 78

Hard drive specifications ........................................................................................................ 79

7 Backing up, restoring, and recovering ............................................................................ 80

Creating recovery media and backups ..................................................................................... 80

Creating HP Recovery media .................................................................................... 81

Restore and recovery .............................................................................................................. 82

Using Windows Refresh for quick and easy recovery ................................................... 83

vi

Remove everything and reinstall Windows ................................................................. 84

Recovering using HP Recovery Manager .................................................................... 84

What you need to know ............................................................................ 85

Using the HP Recovery partition to recover a minimized image

(select models only) .................................................................................. 85

Using HP Recovery media to recover .......................................................... 86

Changing the computer boot order ............................................................. 86

Removing the HP Recovery partition .......................................................................... 86

8 Power cord set requirements .......................................................................................... 87

Requirements for all countries .................................................................................................. 87

Requirements for specific countries and regions ......................................................................... 88

9 Recycling ........................................................................................................................ 89

Index ................................................................................................................................. 90

vii

viii

1 Product description

Category Description

Product Name HP SpectreXT TouchSmart

Processors

●

Intel® Quad Core® i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz

FSB, 4.00-MB L3 cache, 17 W)

●

Intel Quad Core i7-3517U 1.900-GHz processor (turbo up to 3.00-GHz), 1600-MHz

FSB, 4.00-MB L3 cache, 17 W)

●

Intel Dual Core i5-3337U 1.800-GHz processor (turbo up to 2.700-GHz), 1600-MHz

FSB, 3.00-MB L3 cache, 17 W)

●

Intel Dual Core i5-3317U 1.700-GHz processor (turbo up to 2.600-GHz), 1600-MHz

FSB, 3.00-MB L3 cache, 17 W)

Chipset Mobile Intel HM77 PCH (platform controller hub) chipset

Graphics Intel HD Graphics 4000 integrated universal memory architecture (UMA) graphics

Support for BD playback with HD Decode and DX11

Panel 15.6-in full high-definition (FHD), wide light-emitting diode (WLED), BrightView (BV), UWVA

(1920×1080), slim (3.2-mm) display with webcam and microphone

Touchscreen and MultiTouch enabled

Typical brightness: 300 nits

Memory One customer-accessible/upgradable memory module slot + 4-GB on the system board

Support for DDR3L (1600-MHz) dual channel

Support for 8192-MB of system RAM in the following configurations:

●

8192-MB (4096-MB memory module + 4096-MB on system board)

●

6144-MB (2048-MB memory module + 4096-MB on system board)

●

4096-MB (4096-MB on system board)

1

Category Description

Hard drive Support for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thickness

Serial ATA

Support for hard drive configuration as cache 32-GB mSATA (installed with hard drive only)

Support for Accelerometer hard drive protection

Support for the following hard drives:

●

500-GB, 7200-rpm, 7.0-mm

●

500-GB, 5400-rpm, 7.0-mm

Solid-state drive Support for mSATA solid-state drives

Serial ATA III

Support for the following single solid-state drive configurations:

●

256-GB mSATA

●

128-GB mSATA

Support for Intel Smart Response Technology 32-GB solid-state drive

Audio and video Two high-performance Premium-branded speakers mounted in bass reflex enclosures

Dual-array microphones with appropriate beam-forming, echo-cancellation, noise-suppression

software

HD Audio (92HD99)

Beats signature audio profile applied to both headphones and external speakers

Separate discrete amplifiers for headphone and audio out jacks

Supports Microsoft Premium requirements

Integrated HP TrueVision HD slim webcam (fixed [no tilt], activity LED, 1280×720 by 24

frames per second)

Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise-

suppression software

Ethernet Integrated 10/100/1000 RTL8111F network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

Support for the Intel Centrino Advanced-N 6235 Combo Adapter

Support for Intel Wireless Display (Wi-Di)

2 Chapter 1 Product description

Category Description

External media cards 2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supporting

the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory Card

●

MultiMediaCard (MMC)

Ports

●

Audio-in (mono microphone)/audio-out (stereo headphone) combo jack

●

HDMI v1.4a supporting up to 1920×1200 @ 60Hz with HDCP key

●

AC adapter

●

RJ-45 (Ethernet)

●

USB 3.0 port (two ports on left side)

●

USB 2.0 port (one port on right side), supports USB sleep and charge

Keyboard/pointing

devices

Full-size, backlit, island-style keyboard

Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-

zoom as default

Taps enabled by default

Support for ImagePad with gesture support image sensor, scroll, pinch, zoom, rotate, and 3-

finger flick)

Power requirements Support for 65-W AC adapter (non-PFC, 3-wire)

Support for 4-cell, 48-Wh, 3.27-Ah battery (Li-ion)

Security Support for security cable lock

Support for Trusted Platfom Module (TPM)

Support for Intel AT-p Ready (in BIOS)

Operating system Preinstalled: Windows® 8 Professional 64-bit and Windows 8 Standard 64-bit

Serviceability End user replaceable part: AC adapter

3

2 External component identification

Display

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is

closed while the power is on.

NOTE: The internal display switch is not visible from

the outside of the computer.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video, captures still photographs, and provides

access to video conferences and online chat by means of

streaming video.

From the Start screen, type c, and then select

CyberLink YouCam.

4 Chapter 2 External component identification

Buttons, speakers, and antennas

Item Component Description

(1) Power button

●

When the computer is off, press the button to turn on

the computer.

●

When the computer is in the Sleep state, press the

button briefly to exit Sleep.

●

When the computer is in Hibernation, press the

button briefly to exit Hibernation.

CAUTION: Pressing and holding down the power

button will result in the loss of unsaved information.

If the computer has stopped responding and Microsoft

Windows shutdown procedures are ineffective, press and

hold the power button down for at least 5 seconds to turn

off the computer.

NOTE: For select models, the Intel Rapid Start

Technology feature is enabled at the factory. Rapid Start

Technology allows your computer to resume quickly

from inactivity.

To learn more about your power settings:

1.

From the Start screen, type p.

2. In the search box, type power.

3. Select Settings, and then select Power options.

(2) WLAN antennas (2)* Send and receive wireless signals to communicate

with WLANs.

Buttons, speakers, and antennas

5

Item Component Description

(3) Speakers (2) Produce sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around

the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and

Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app

from the Start screen, select My computer, and then select User guides.

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with the b key or the esc key.

(3) Windows logo key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows logo key again will

return you to the previous screen.

(4) Action keys Execute frequently used system functions.

(5) Windows application key Displays options for a selected object.

6 Chapter 2 External component identification

Lights

Item Component Description

(1) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,

which is an energy-saving mode. The computer shuts

off power to the display and other unneeded

components.

●

Off: The computer is off or in Hibernation.

Hibernation is an energy-saving mode that uses the

least amount of power to preserve your work.

NOTE: For select models, the Intel Rapid Start

Technology feature is enabled at the factory. Rapid Start

Technology allows your computer to resume quickly

from inactivity.

(2) Keyboard backlight light Identifies the keyboard backlight action key.

(3) Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(4) Wireless light

●

White: An integrated wireless device, such as a

WLAN device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

Lights

7

Item Component Description

(5) Caps lock light On: Caps lock is on, which switches the keys to all

capital letters.

(6) TouchPad light

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

TouchPad

Item Component Description

(1) TouchPad on/off button Turns the TouchPad on or off.

(2) TouchPad light

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

(3) TouchPad zone Moves the on-screen pointer and selects or activates items

on the screen.

NOTE: The TouchPad also supports gestures.

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

8 Chapter 2 External component identification

Left side

Item Component Description

(1) RJ-45 (network) jack lights (2)

●

White: The computer is connected to a network.

●

Amber: The computer is connected to a network and

activity is occurring on the network.

(2) RJ-45 (network) jack Connects a network cable.

(3) HDMI port Connects an optional video or audio device, such as a

high-definition television, any compatible digital or audio

component, or a high-speed HDMI device.

(4) Thunderbolt DisplayPort Connects an optional high-resolution display device or a

high-performance data device.

NOTE: Thunderbolt is new technology. Install all the

latest drivers for your Thunderbolt device before

connecting the device to the Thunderbolt DisplayPort.

Thunderbolt cable and Thunderbolt device (sold

separately) must be compatible with Windows. To

determine whether your device is Thunderbolt Certified

for Windows, see

https://thunderbolttechnology.net/

products.

(5) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide

enhanced USB power performance.

NOTE: The USB 3.0 port is also compatible with USB

1.0 and USB 2.0 devices.

Left side

9

Item Component Description

(6) Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked

the hard drive.

(7) Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state,

which is an energy-saving mode. The computer shuts

off power to the display and other unneeded

components.

●

Off: The computer is off or in Hibernation.

Hibernation is an energy-saving mode that uses the

least amount of power to preserve your work.

NOTE: For select models, the Intel Rapid Start

Technology feature is enabled at the factory. Rapid Start

Technology allows your computer to resume quickly

from inactivity.

Right side

Item Component Description

(1) Digital Media Card Reader Supports the following digital card formats:

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Secure Digital Extended Capacity (SDxC)

Memory Card

●

MultiMediaCard (MMC)

10 Chapter 2 External component identification

Item Component Description

(2) Audio-out (headphone) jack/Audio-in

(microphone) jack

Connects an optional device such as a headset, power

stereo speakers, headphones, earbuds, television audio,

or a headset microphone.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones,

earbuds, or a headset. For additional safety information,

refer to the Regulatory, Safety, and Environmental

Notices. To access this guide, from the Start screen,

select the HP Support Assistant app, select My

computer, and then select User guides.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

(3) USB 2.0 charging port Connects an optional USB device. This port can also

charge select models of cell phones and MP3 players,

even when the computer is off.

NOTE: A USB charging port (also referred to as a USB

powered port) allows you to charge connected USB

devices. Some USB devices require power and require

you to use a powered port.

(4) AC adapter light

●

White: The AC adapter is connected and the battery

is charged.

●

Amber: The AC adapter is connected and the

battery is charging.

●

Off: The computer is using battery power.

(5) Power connector Connects an AC adapter.

(6) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being

mishandled or stolen.

Right side

11

Bottom

Item Component Description

(1) Speakers (2) Produce sound.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is

normal for the internal fan to cycle on and off during

routine operation.

12 Chapter 2 External component identification

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