HP Neoware c50 - Thin Client User manual

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MANUAL

Remote Administration Software for THINTUNE Terminals

Standard Clients

Flexible Clients

Special Clients

www.thintune.com

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Manual

Remote Administration Software for

THINTUNE Terminals

with Firmware

THINTUNE Manager 2.4.16 and above

Dec. 2002

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TABLE OF CONTENTS

NOTE................................................................................................................................................ 4

1 FUNCTIONALITY ....................................................................................................................... 4

1.1 THINTUNE OS Management Server.....................................................................................................................4

1.2 Installation..........................................................................................................................................................5

1.3 THINTUNE Management Console........................................................................................................................6

1.3.1 First Start and Configuration of Server Connections....................................................................................................6

1.3.2 Available Client Information......................................................................................................................................7

2 MANAGEMENT SERVER OPTIONS............................................................................................. 8

3 GROUPING OPTIONS .............................................................................................................. 15

4 THIN CLIENT OPTIONS............................................................................................................ 19

5 FIRMWARE UPDATE................................................................................................................ 23

5.1 Pending Updates...............................................................................................................................................25

5.2 Logfile...............................................................................................................................................................26

6 TERMINAL COMMANDS.......................................................................................................... 28

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Note

This manual is to describe the general concept and architecture of Remote Administration Software for THINTUNE Thin

Clients THINTUNE Manager. Please make sure to have ready your THINTUNE manual as well. It is the nature of remote

administration software that lots of settings are already described in the THINTUNE manual. Therefore this manual

considers THINTUNE Manager settings only. Some sections of this manual will refer to according sections of the

THINTUNE manual with more detailed descriptions. THINTUNE documentation is available at www.thintune.com.

1 Functionality

THINTUNE Manager in a new version completely was redesigned and now is applicable for LICA and THINTUNE Thin

Clients with a firmware release of 2.4.16 and above. THINTUNE Manager is a typical two tier Client/Server application

with two components where one is server component and the other the client module. The server component which is

THINTUNE OS Management Server is installed as a typical NT-service. THINTUNE Management Console is the client

module and is installed as an application and basically offers you the GUI. This architecture allows you to start remote

administration on either one or more client workstations.

Basically the principle of remote administration is to group terminals which offers you to completely rebuild the logical

hierarchy of an enterprise. Each group will be assigned with TC configurations where you will be able to of course change

assignments for individual Thin Clients even if the are in the same group. One special feature of THINTUNE Manager is to

let you build sub-groups!

1.1 THINTUNE OS Management Server

THINTUNE OS Management Server Service is not only to establish communications to THINTUNE clients but to

assign configuration data to all Thin Clients while the boot procedure. This service basically manages both: all Thin

Clients which are available and their configuration as well. Since communication between THINTUNE terminals

and THINTUNE OS Management Server are established automatically, there is no further configuration needed on

at individual THINTUNE client. All communication runs in Layer 3 which automatically lets you detect all

THINTUNE clients in the local (physical) subnet. Of course this automatic detection of Thin Clients is not available

once communications between the terminals and THINTUNE OS Management Server Service is running through

routers or firewalls. To offer remote administration for remote terminals via firewalls or routers you either have the

choice to manually enter the IP address of the THINTUNE OS Management Server into the terminal (Global

Network Settings), or to set up an independent server for THINTUNE OS Management in each subnet. Installation

of independent management servers especially is useful if there are either lots of terminals to remotely be

administered or if you want to use Wake on Lan with THINTUNE Manager. For more information please refer to

the THINTUNE manual.

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) Note

Configuration changes are assigned to a THINTUNE Thin Client

while boot or reboot.

) Note

To remotely manage THINTUNE Thin Clients which are located in a

LAN there is no further configuration needed on the terminals. If

your terminals are located in a remote site which is connected to

the server via a router and/or a firewall you either need to

manually enter the IP address of the THINTUNE OS Management

Server into the terminal (Global Network Settings), or to set up an

independent server for THINTUNE OS Management in each subnet

) Note

If you will use THINTUNE Manager for remote administration

please be notified that all new THINTUNE Thin Clients

automatically will be assigned the configuration of the group

which is defined as the default group in THINTUNE Manager.

Therefore it makes sense to create a new group and exclude this

group from automatic assignments (“unmanaged“). Make this

your default group.

1.2 Installation

Installation is very easy. Just start the installation procedure and follow the instructions of the installation

manager. You should use Standard Installation. On completion of the installation process a new program group

THINTUNE Manager is available in the Start Menue.

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1.3 THINTUNE Management Console

1.3.1 First Start and Configuration of Server Connections

When the Management Console of THINTUNE Manager is launched for the first time you necessarily have to

take care that the Management Console is connected to the Browsing Service of THINTUNE Manager.

The Management GUI is divided in two sections: The left section includes all the groups in which you might

insert all THINTUNE TCs. The right section offers you information and properties of individual terminals.

As already mentioned with the first start of THINTUNE Manager you necessarily have to connect with the

Management Server which is available for the relating subnet. A right mouse click into the group section of the

Management GUI (left section) offers you some more features. Select “New Server“ and enter name and IP

address of the Management Server. The Management Server is the server which runs THINTUNE Manager

services for the desired subnet.

If name and IP address are entered correctly the management service for this subnet is available and will be

displayed. To connect to the server please right-click onto the new entry and select the “connect“-option. The

Locate button lets you scan your network for new terminals. All terminals which are detected will be displayed

in the right section of your Management-GUI.

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If there are multiple THINTUNE Management Server available in your network (e.g. for different subnets) you

now might enter the remaining servers into the Management GUI.

If THINTUNE Manager is restarted all servers which you entered will remain available. There is no need to

reenter them. However, to receive a list of Thin Clients which are available in your network you again need to

connect your Management Console to the Management Server (right mouse-click and then select the

“Connect“-option).

1.3.2 Available Client Information

Online Indicates if a client is powered on or off.

Configuration Displays in which group the client is included. If a terminal is marked as “individual“

this means that the device has not been assigned a dedicated group configuration.

Host-Name Displays the name of a terminal.

MAC-Address Displays the MAC-address of a terminal.

Serial Number Displays the serial number of a terminal.

) Note

This option is available only for THINTUNE Thin Clients which were

shipped since Q2/2002.

Model Displays the hardware-revesion of a terminal.

IP-Address IP-address of a unit.

IP-Configuration Indicates if the terminal is assigned a static IP address or a dynamic IP-address (DHCP)

Firmware Displays the firmware version which is installed in the terminal.

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2 Management Server Options

This section describes available options for the Management Server. To get hold of these options point your mouse onto

the relating server entry and click right.

Info Displays information related to the selected Management Server.

New Group Lets you create a new sub-group.

Edit Lets you edit the connection params for the Management Server.

Locate Terminals Lets you scan the selected subnet for THINTUNE Thin Clients

Subnet Log Display available logfiles. Logfiles are created on each firmware upgrade. For more detailed

information please refer to chapter 5.2. of this manual.

Disconnect Disconnects you from the Management Server

.

Server Settings

General

Lets you define a password for the Management Console.

Firmware Update

Defines the address of the firmware server. This is needed if you want to perform remote

firmware updates.

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Logging

Reserved for future options.

Proxy Server

Lets you define a proxy server for firmware updates. This is needed in case there is a proxy

server between THINTUNE clients and the Firmware Server.

Set Default Group

Lets you define a default group for the selected subnet. THINTUNE Thin Clients which log

on the THINTUNE Manager Server for the first time automatically are assigned to this

group.

Delete Subnet Database

Deletes the selected subnet

Terminal Management

Use group settings

Lets you define if Thin Clients which are included in the selected group should be assigned

a configuration or not.

) Note

The “Managed“-option by default is switched off! This is to

prevent your Thin Clients from being assigned a (new)

configuration immediately after THINTUNE Manager is installed.

Therefore this option needs to be activated if desired.

Use individual settings

Lets you decide whether the terminals in your subnet will be assigned a configuration or

will be set up individually.

Not managed

Terminals will not be assigned any configuration from the administration software.

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Terminal Settings

Device

With the Device Settings you might configure your working environment for components

such like mouse, keyboard or the desktop. These settings are identical to the ones which

are available with the local THINTUNE Control Center. For more detailed information

please refer to your THINTUNE manual.

System

This item lets you configure lots of software components which are available with

THINTUNE Thin Clients. These settings are identical to the ones which are available with

the local THINTUNE Control Center. For more detailed information please refer to your

THINTUNE manual.

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Connections

You might configure the following session types:

• Autostart

• Host Emulations (Pericom)

• ICA

• Host Emulations (PowerTerm)

• RDP

• REXEC

• Telnet

• Tarantella

• XDM

These settings are identical to the ones which are available with the local THINTUNE

Control Center. For more detailed information please refer to your THINTUNE manual.

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IP

Force DHCP

Determines that the terminal is assigned an IP address via DHCP. This setting overrides the

one which is available for the group.

General

These settings are identical to the ones which are available with the local THINTUNE

Control Center. For more detailed information please refer to your THINTUNE manual.

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Operation mode

Use direct mode

Determines the IP address of the Direct Mode Server.

Use preferred server

Determines the preferred server if more than one Management Server is available in one

subnet.

Terminal Commands

This menue item offers you to remotely control your terminal such like restarting your Thin

Clients. More information are available in chapter 6 of this manual.

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Firmware Update Options which are available for remote firmware updates. For more information please

refer to chapter 5 of this manual.

Pending Updates Displays a list of terminals which are about to be updated. For more information please

refer to chapter 5.1 of this manual.

Logs Logfiles with information on which updates already had been performed. For more

information please refer to chapter 5.2 of this manual.

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3 Grouping Options

THINTUNE Manager offers you to pool your THIN Clients in groups. Therefore THINTUNE Manager lets you configure

user-defined groups which are directly assigned to server-entries. Additionally you might set up sub-groups as well. This

is needed if you have to manage a variety of different terminal configurations for different departments for example.

Please be notified that the grouping concept of THINTUNE Manager is capable of a hierachical structure. This means that

a group bequests ist properties to a underlying sub-group. However there is no effect if properties of a group are changed

later on.

Info Displays information related to the selected Group.

New Group Lets you create a new sub-group.

Edit Lets you edit the connection params for the Management Server

Delete Deletes the selected group

Locate Terminals Lets you scan the selected subnet for THINTUNE Thin Clients

Terminal Management

Use group settings

Lets you define if Thin Clients which are included in the selected group should be assigned

a configuration or not.

) Note

The “Managed“-option by default is switched off! This is to

prevent your Thin Clients from being assigned a (new)

configuration immediately after THINTUNE Manager is installed.

Therefore this option needs to be activated if desired.

Use individual settings

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Lets you decide whether the terminals in your subnet will be assigned a configuration or

will be set up individually.

Not managed

Terminals will not be assigned any configuration from the administration software.

Terminal Settings General

With the Hardware Settings you might configure your working environment for

components such like mouse, keyboard or the desktop. These settings are identical to the

ones which are available with the local THINTUNE Control Center. For more detailed

information please refer to your THINTUNE manual.

Sessions

You might configure the following session types:

• Autostart

• Host Emulations (Pericom)

• ICA

• Host Emulations (PowerTerm)

• RDP

• REXEC

• Telnet

• Tarantella

• XDM

These settings are identical to the ones which are available with the local THINTUNE

Control Center. For more detailed information please refer to your THINTUNE manual.

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IP

Force DHCP

Determines that the terminal is assigned an IP address via DHCP. This setting overrides the

one which is available for the group.

General

These settings are identical to the ones which are available with the local THINTUNE

Control Center. For more detailed information please refer to your THINTUNE manual.

Page 17

Operation mode

Use direct mode

Determines the IP address of the Direct Mode Server.

Use preferred server

Determines the preferred server if more than one Management Server is available in one

subnet.

Terminal Commands

This menue item offers you to remotely control your terminal such like restarting your Thin

Clients. More information are available in chapter 6 of this manual.

Firmware Update Options which are available for remote firmware updates. For more information please

refer to chapter 5 of this manual.

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4 Thin Client options

Cut Deletes a Thin Client from the selected group

Paste Inserts a Thin Client into the selected group if it has been “cut“ off another group.

Delete Deletes the selected Thin Client

Use Group Settings

Determines if the unit is assigned to the configuration of its group.

Use individual settings

Determines if the client is designated to be set up with an individual configuration. The

group configuration in this case is not valid for this Thin Client.

Not Managed Determines that the selected terminal is not assigned to any configuration of the

administration software. This unit will be listed only but cannot be managed.

Info Displays information for the selected unit.

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