Windows 10 Enterprise 2019 LTSC for Dell

Wyse Thin Clients

Administrator’s Guide

March 2021

Rev. A04

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid

the problem.

Supported thin clients........................................................................................................................................................ 6

Chapter 2: Getting started............................................................................................................ 7

Automatic and manual login.............................................................................................................................................. 7

Before configuring your thin clients................................................................................................................................ 7

Using your desktop..............................................................................................................................................................7

Using the Start Menu................................................................................................................................................... 8

Using the search box.................................................................................................................................................... 8

Grouping Applications into Desktops........................................................................................................................ 8

Using Action Center...................................................................................................................................................... 8

Connecting to a printer or an external device........................................................................................................ 9

Citrix Workspace app ........................................................................................................................................................11

Configuring remote desktop connection session services.......................................................................................12

Using Ericom Connect and WebConnect client..........................................................................................................13

Using Ericom PowerTerm Terminal Emulation............................................................................................................13

Windows Media Player......................................................................................................................................................14

Wyse Easy Setup................................................................................................................................................................14

Overlay Optimizer.............................................................................................................................................................. 14

Cisco Jabber Softphone for VDI.................................................................................................................................... 14

Setting up the Cisco Jabber Softphone for VDI...................................................................................................15

Using Cisco Jabber...................................................................................................................................................... 15

Initialize TPM and enable BitLocker using the imaging script ..........................................................................18

Initialize TPM and enable BitLocker manually....................................................................................................... 19

Configuring Bluetooth connections.............................................................................................................................. 20

Configuring wireless local area network settings...................................................................................................... 20

Using custom fields...........................................................................................................................................................20

Configuring RAM disk size............................................................................................................................................... 21

Contents

Contents 3

Enabling auto logon........................................................................................................................................................... 21

System shortcuts.............................................................................................................................................................. 22

Managing audio and audio devices................................................................................................................................24

Using sound dialog box...............................................................................................................................................24

Additional language support........................................................................................................................................... 25

Setting region.....................................................................................................................................................................25

Managing user accounts..................................................................................................................................................26

Using Windows Defender................................................................................................................................................ 26

Windows Defender Advanced Threat Protection......................................................................................................26

Threat Defense.................................................................................................................................................................. 27

Endpoint Security Suite Enterprise............................................................................................................................... 27

C-A-D tool........................................................................................................................................................................... 27

Automatically launched utilities......................................................................................................................................30

Utilities affected by log off, restart, and shut down................................................................................................ 30

Unified Write Filter.............................................................................................................................................................31

Using Unified Write Filter.......................................................................................................................................... 32

Running Unified Write Filter command–line options...........................................................................................32

Enabling and disabling the Write Filter using the desktop icons......................................................................33

Setting Write Filter controls..................................................................................................................................... 33

Application Launch Manager.......................................................................................................................................... 34

ALM CLI tool.................................................................................................................................................................35

Configuration of nodes using ALM..........................................................................................................................35

Mapping network drives.................................................................................................................................................. 38

Participating in domains...................................................................................................................................................38

Using the Net and Tracert utilities................................................................................................................................39

Managing Users and Groups with User Accounts.....................................................................................................40

Creating user accounts.............................................................................................................................................. 40

Editing user accounts................................................................................................................................................. 40

Configuring user profiles............................................................................................................................................40

Changing the computer name of a thin client.............................................................................................................41

Removing language and feature on demand packages.............................................................................................41

4

Contents

Language codes................................................................................................................................................................. 43

Adding languages to LTSC 2019 (RS5)....................................................................................................................... 43

TightVNC—server and viewer.......................................................................................................................................54

TightVNC—Pre-requisites..............................................................................................................................................54

Using TightVNC to shadow a thin client .................................................................................................................... 55

Configuring TightVNC server properties on the thin client ...................................................................................55

Chapter 7: Network architecture and server environment........................................................... 56

Understanding how to configure your network services........................................................................................ 56

Using Dynamic Host Configuration Protocol..............................................................................................................56

DHCP options.....................................................................................................................................................................56

Using Domain Name System...........................................................................................................................................57

About Citrix Studio............................................................................................................................................................57

How to prepare a Windows 10 IoT Enterprise operating system image for capture........................................ 60

Using Sysprep—User Interface................................................................................................................................61

Using Wyse Management Suite.....................................................................................................................................64

How to capture and push Windows 10 IoT Enterprise operating system image............................................... 65

How to update Windows 10 IoT Enterprise 2016 LTSB to Windows 10 IoT Enterprise 2019 LTSC..............65

Chapter 10: Troubleshooting....................................................................................................... 66

Keyboard customization issues......................................................................................................................................66

Resolving memory issues................................................................................................................................................ 66

Using Windows Task Manager................................................................................................................................. 66

Using Unified Write Filter.......................................................................................................................................... 66

Contents

Dell Wyse thin clients that run the Windows 10 IoT Enterprise 2019 LTSC operating system provide access to applications,

files, and network resources. The applications and files are made available on machines hosting Citrix Receiver, Remote Desktop

Connection, and VMware Horizon Client session.

Other locally installed software permits remote administration of thin clients and provides local maintenance functions. More

add-ons that support a wide range of peripherals and features are available for environments that require a secure user

interface with 64-bit Windows compatibility. For more information, see www.microsoft.com.

To activate your Windows 10 operating system offline, see Activating Windows 10 Offline at www.microsoft.com.

NOTE:

● Windows 10 IoT operating system gets activated when you connect the thin client to the Internet. If the Microsoft

6 Introduction

The Quick Start application launches when you boot into a thin client for the first time. This tool displays the software