Surveon EonServ 7000 Series User manual

Brand: Surveon

Model: EonServ 7000 Series

Type: User manual

Surveon EonServ 7000 Series

User Manual

Version 1.5

May 2018

Legal information

All Infortrend products, including the product customers have purchased from Infortrend, shall be subject to the latest Standard

Warranty Policy available on the Infortrend website:

https://www.infortrend.com/global/Support/terms_conditions

Infortrend may from time to time modify, update or upgrade the software, firmware or any accompanying user documentation

without any prior notice. Infortrend will provide access to these new software, firmware or documentation releases from certain

download sections of our website or through our service partners. Customer shall be responsible for maintaining updated

version of the software, firmware or other documentation by downloading or obtaining from Infortrend, and installing designated

updated code, including but not limited to firmware, microcode, basic input/out system code, utility programs, device drivers, and

diagnostics delivered with Infortrend product.

Before installing any software, applications or components provided by a third party, customer should ensure that they are

compatible and interoperable with Infortrend product by checking in advance with Infortrend. Customer is solely responsible

for ensuring the compatibility and interoperability of the third party’s products with Infortrend product. Customer is further solely

responsible for ensuring its systems, software, and data are adequately backed up as a precaution against possible failures,

alternation, or loss.

For any questions of hardware/ software compatibility, and the update/ upgrade code, customer should contact Infortrend sales

representative or technical support for assistance.

To the extent permitted by applicable laws, Infortrend shall NOT be responsible for any interoperability or compatibility issues

that may arise when (1) products, software, or options not certified and supported by Infortrend are used; (2) configurations not

certified and supported by Infortrend are used; (3) parts intended for one system are installed in another system of different make

or model.

any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or

otherwise, without the prior written consent of Infortrend Technology, Inc.

Disclaimer

Infortrend Technology makes no representations or warranties with respect to the contents hereof and specifically disclaim any

implied warranties of merchantability or fitness for any particular purpose. Furthermore, Infortrend Technology reserves the right to

revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such

revisions or changes. Product specifications are also subject to change without prior notice.

Trademark

Infortrend, the Infortrend logo, SANWatch, ESVA, EonStor, EonStorDS, EonNAS, and EonPath are registered trademarks of

Infortrend Technology, Inc. Other names prefixed with “IFT” and “ES” are trademarks of Infortrend Technology, Inc.

• Windows is a registered trademark of Microsoft Corporation.

•

Mac OS X is a registered trademark of Apple Computer, Inc.

•

Linux is a trademark of Linus Torvalds.

All other names, brands, products or services are trademarks or registered trademarks of their respective owners.

iii

Table of Contents

Safety precaution ............................................................................................................ v

About this manual ..........................................................................................................vi

Revision history ........................................................................................................... vii

Hardware specifications ............................................................................................ viii

Package contents ........................................................................................................... x

System package ..................................................................................................... x

Power cord, cable, and accessory boxes ............................................................... x

Pre-installed components ...................................................................................... xi

Chapter 1: Product Introduction

Overview ........................................................................................................... 1-1

Model variations ..................................................................................... 1-1

Major components .................................................................................. 1-2

Chassis .............................................................................................................. 1-3

Front panel ............................................................................................. 1-3

Rear panel .............................................................................................. 1-4

Internal backplane .................................................................................. 1-4

Front panel components .................................................................................. 1-5

Rear panel components ................................................................................... 1-6

System monitoring features ...........................................................................1-11

Expansion enclosure support ................................................................ 1-11

Audible alarms ..................................................................................... 1-12

Hot-swappable components ......................................................................... 1-12

Chapter 2: Hardware installation

Installation prerequisites ................................................................................. 2-1

Installation procedures .................................................................................... 2-2

Unpacking the system ............................................................................ 2-2

Installing the slide rail kit ......................................................................... 2-2

Installing the hard drives......................................................................... 2-5

Installing the memory modules ............................................................. 2-10

Installing the PCIe card (optional) ........................................................ 2-13

Connections .................................................................................................... 2-15

JBOD connection ................................................................................. 2-15

Power connection ................................................................................. 2-16

Chapter 3: OS installation

OS installation overview .................................................................................. 3-1

Setting up the BIOS .......................................................................................... 3-1

Using EonOneLite ............................................................................................ 3-1

Important considerations ................................................................................ 3-3

Chapter 4: System monitoring

Monitoring features .......................................................................................... 4-1

LEDs 4-2

Alarms and I2C bus ................................................................................................... 4-6

Chapter 5: System maintenance

Replaceable components ................................................................................ 5-1

Power supply module/cooling module ...................................................................... 5-1

Replacing the hard drive ........................................................................................... 5-3

Replacing the cooling module ................................................................................... 5-5

Appendices

Certification ............................................................................................................................... A-1

User warning ............................................................................................................................. A-1

Declaration of the Presence condition of the restricted substance marking...................... A-2

Safety precaution

Read these instructions carefully before you install, operate, or transport the unified storage system and

JBODs.

Energy hazards precaution

The device should be installed according to specifications. This device should be operated at a site that

is:

This equipment is intended to be used in Restrict Access Location, like computer room. The access

can only be gained by SERVICE PERSONS or by USERS who have been instructed about the metal

chassis of the equipment is have energy hazards that service persons have to pay special attention

or take special protection before touching it. Further, the access is through the use of key or security

identity system. Only authorized by well trained professional person can access the restrict access

location.

Installation and operation

•

Install the rack cabinet and the associated equipment at a site where the ambient temperature

(special room cooling equipment may be required) stays lower than 40°C.

•

Install the power source socket outlet near the enclosure where it is easily accessible and ground

the rack cabinet.

•

Secure airflow clearance inside and around the rack cabinet.

Secure an 18 to 20 cm clearance on the rear side.

Do not cover the enclosure openings.

Route the cables inside the rack cabinet.

Do not leave drive bays empty as it will affect airflow efficiency.

•

Secure each enclosure module using its retaining screws.

•

Place power cords and other cables away from foot traffic. Do not place items on top of power

cords and make sure they do not rest against data cables.

•

Install all modules to the enclosure before powering-on systems.

•

Ensure that the correct power range is being used before powering-on.

•

DO NOT remove covers or replaceable modules if they are not faulty.

•

If the system is not going to be used for a long period of time, disconnect it from the power mains to

avoid transient over-voltage.

For power source redundancy, please make sure that the two PSUs are plugged into two different power

sources (i.e. Different circuit breakers).

Service and maintenance

•

Keep the faulty module in place until you have a replacement unit; an empty module greatly affects

the airflow efficiency within the enclosure.

•

During service operation, place the enclosure on soft and clean surface to prevent exterior

damage. Do not place tools or other items on top.

•

When transporting the enclosure, repackage all disk drives separately in the original package foam

blocks. Replaceable modules can stay in the enclosure if you are using the original package; if not,

repackage them separately as well.

•

Disconnect the power cords before servicing or cleaning the enclosure.

•

Use a slightly moistened paper sheet or cloth for cleaning. Avoid using liquid or sprayed detergent.

•

When replacing components, insert them as gently as possible while assuring full engagement.

Vibration and shock can easily damage hard drives.

•

Only qualified service personnel should open the enclosure.

•

Contact service personnel if any of the following situations occurs:

The power cord or plug is damaged.

The enclosure has been exposed to moisture.

The system has not been working properly.

The enclosure was dropped against a hard surface.

The enclosure shows obvious signs of breakage.

•

To move the enclosure, more than one person might be necessary due to its weight. Drives should

be removed from the enclosure beforehand.

Important Notice

The use of Infortrend certified components is strongly recommended to ensure compatibility, quality and

normal operation with your Infortrend products. Please contact your distributor for a list of Infortrend

certified components (e.g. SFP, SFP+, HBA card, iSCSI cable, FC cable, memory module, etc.).

ESD Precautions

•

Handle the modules by their retention screws, ejector levers, or the module’s metal frame/faceplate

only. Avoid touching the PCB boards or connector pins.

•

Use a grounded wrist strap and an anti-static work pad to discharge static electricity when installing

or operating the enclosure.

•

Avoid dust, debris, carpets, plastic, vinyl, and Styrofoam in your work area.

•

Do not remove any module or component from its anti-static bag before installation takes place.

Drives must not be stacked on top of each other without their protective drive trays. Even when drives

are fixed in the drive trays, contacting the exposed PCB or rear-side interface may damage the drives.

About this manual

The manual introduces hardware components of EonStor GS 5000 storage systems and expansion

enclosures. It also describes how to install, monitor, and maintain them.

•

For non-serviceable components, please contact our support sites.

•

Firmware operation: Consult the Firmware User Manual in the CD-ROM.

•

EonOne software: Consult the EonOne User Manual in the CD-ROM.

•

SANWatch software: Consult the SANWatch User Manual in the CD-ROM.

vii

Revision history

Version

Date

Description

1.0

January 2017

Initial release

1.1

April 2017

Updated service port description and other specification

Updated BIOS setup note

Updated memory and HBA configuration

Added safety reminders (Chinese version)

1.2

May 2017

Bug fixes

1.3

October 2017

Bug fixes

1.4

January 2018

Removed section Rack Ear Mount Kit

Corrected JBOD, cage nuts positions, and system configuration

1.5

April 2018

Removed SAS 12 G wide port link LED from the controller

viii

Hardware specifications

Specification summary

Form factor

- 2U 12-bay EonServ 7012

- 3U 16-bay EonServ 7016

Controller

Single controller

Guest OS disk

2.5-inch SATA HDDs

CPU

- Intel

Xeon™ E5-2609, Octacore 1.7 GHz

- Intel

Xeon™ E3-2620, Octacore 2.1 GHz

DIMM slot

16 x DDR4 slots

Memory capacity

Default: 16 GB (4 x 4 GB)

Upgradeable up to 1024 GB (16 x 64 GB)

Rear I/O ports

2 x 10 GbE SFP+ ports

4 x 1 GbE ports

2 x USB 2.0 ports

2 x USB 3.0 ports

1 x VGA port

Service port

1 x Service port (mini USB connector - RS 232

interface)

PCIe Gen3 slot

3 x PCIe 3.0 x8 ports

2 x PCIe 3.0 x16 ports

Drive interface

12 Gb/s SAS

Expansion port

1 x 12 Gb/s SAS wide port

Disk support

2.5-inch SAS SSDs

2.5-inch SATA SSDs

2.5-inch SAS drives 10000 RPM

3.5-inch Nearline SAS drives 7200 RPM

3.5-inch SATA drives 7200 RPM

Note: For the latest compatibility details, refer to the

Compatibility Matrix.

Maximum disk support number

180 disks (1 x EonServ + 14 x 2U 12-bay JBOD)

432 disks (1 x EonServ + 7 x 4U 60-bay JBOD)

Operating system

Windows®

Server 2012/2012 R2

Windows® 10

Red Hat®

Enterprise Linux 6.7

CentOS Linux 7/7.2

Note: For the latest OS support details, please contact our

sales representatives

PSU

- Dual redundant PSU (1200 watts) Delta DPS-

1200AB-4H

Dimension

2U series

Dimension

With chassis ears and protusions

Height

88.00 mm

Width

482.60 mm

Length

704 mm

3U series

Dimension

With chassis ears and protusions

Height

130.00 mm

Width

482.60 mm

Length

704 mm

Environment

Humidity

5% - 95% (non-condensing, operating and non-

operating)

Temperature

Operating: 5°C to 35°C

Non-operating: -40°C to 60°C

Altitude

Operating: Sea level to 12,000 ft.

Packaged: Sea level to 40,000 ft.

Shock (half-sine)

Operating: 5G, half-sine, 11 ms pulse width

Non-operating: 15G, half-sine, 11 ms pulse width

Vibration

Random

Operating: 5 Hz- 500 Hz, 0.25 Grms, X/Y/Z, 30 min

Non-operating: 5 Hz- 500 Hz, 1.0 Grms, X/Y/Z, 30 min

Sine

Operating: 5 Hz- 500 Hz, 0.2 G

rms

, X/Y/Z, Sine, 1

hr/sweep

Non-operating: 5 Hz- 500 Hz, 1.0 G

rms

, X/Y/Z, Sine, 1

hr/sweep

Acoustic noise

65 dBA boundary, 60 dBA normal

Package contents

Check the unpacking list for the complete list of contents and exact quantity of the components of your

system.

NOTE: The contents and quantity may vary depending on the system model and order requests.

System package

Slide rail kit (left and right)

Enclosure chassis

Unpacking list and China RoHS

compliance documentation

Power cord, cable, and

accessory boxes

Power cord, cable, and accessory boxes

M5 Cage nut M5 screw

Power cord

No. 10-32 screw

M6 screw

3.5-inch HDD screws

Mounting enclosure

screws and nuts 2.5-inch HDD screws for OS

Power cord clamp set

RS-232C serial cable

SAS cable

Quick installation guide

Product CD

Software CD

Pre-installed components

3.5-inch HDD tray

2.5-inch HDD tray

Controller module

Cooling module

PSU/Cooling module

Product introduction

This chapter introduces the look and feel of EonServ 7000 system, its features, and the

components it supported.

Overview

This manual introduces EonServ 7000 systems, an enterprise high performance storage server

that supports 2.5-inch or 3.5-inch SAS and SATA hard drives. You can also expand your system

by connecting expansion enclosures called JBODs. Infortrend integrated RAID storage and server

capabilities in EonServ systems. It allows operating system installation that best suit your needs and

offers massive and the safest data storage capabilities.

Model variations

The EonServ 7000 system has two form factors.

2U enclosure

3U enclosure

1-2

Chapter 1: Product introduction

Major components

NOTE: Upon receiving the system, check the package contents and compare them to the

Unpacking List. If one or more of the modules are missing, please contact your system vendor.

Controller and interface

The controller interface of the system represents the server component of the system with Ethernet,

VGA output, USB 2.0/3.0 ports, and other interfaces for various connection and expansion capabilities.

JBOD controller and interface

The enclosure is managed by expander controllers that distribute data flow to individual disk drives and

report operating status through a proprietary enclosure service via in-band protocols. The enclosure,

along with other JBODs, connects to an EonServ system and serves as a building block of a scalable

configuration.

In terms of supported protocols, the firmware supports communications with enclosure devices, SAS/

SATA disk drives and EonServ systems featuring 12 Gbps SAS expansion ports.

In terms of physical connection, the SAS interface provides easy cabling via mini-SAS connectors. With

a backplane-adapting SAS or SATA drives, the system supports enterprise-class SAS, Near-line SAS,

and cost-effective SATA-II or SATA-III hard drives. This is ideal for adding large capacity to a storage

pool.

Power supply unit with built-in cooling module

The cooling module is built into the power supply unit (PSU) to protect the system from overheating. The

two hot-swappable PSUs provide constant power to the system. The modular nature of the system and

the easy accessibility to all major components ensure ease of maintenance.

EonServ 7000 Series Hardware Manual

1-3

Chassis

This section describes the front and rear panels of EonServ 7000 rugged storage chassis. This chassis

is designed to be installed into a rack or a cabinet.

Front panel

EonServ 7012

EonServ 7016

Number

Part

Description

Drive trays

Each drive tray is hot-swappable and holds a 3.5-inch hard drive.

LED panel

LED panel has Service, Power, Cooling fan, Thermal, and System

LEDs.

Handles

Use the handles to push/pull the enclosure to/from the cabinet

installed in the slide rail rackmount system.

Power button

Use this button to turn on the system.

Mute button

Push this button to mute the alarm or to notify the administrator that

the system requires service.

1-4

Chapter 1: Product introduction

Rear panel

EonServ 7012

EonServ 7016

Number

Part

Description

Controller

This module is the server component of the system that contains the

main circuit board with various interfaces.

Power supply

unit and cooling

module

These hot-swappable PSUs provide power to the system and each

PSU has a cooling module.

WARNING!

•

DO NOT remove the redundant components.

•

DO NOT remove the redundant components without a replacement on hand.

Internal backplane

The internal backplane is a circuit board that separates the front and rear parts of the chassis. This

provides logic level signals and low voltage power paths. The thermal sensors and I

C devices are

embedded to detect system temperatures and PSU/cooling module operating status. This board is

comprised of non user-serviceable components.

WARNING!

•

Accessing the backplane board may lead to serious damage to the system.

•

Physical contact with the backplane board may cause electrocution.

EonServ 7000 Series Hardware Manual

1-5

Front panel components

This section describes the components of EonServ 7000 system’s front panel components.

LED and buttons panel

The LEDs on this panel allow you to know your system’s current status when turned on, while the

buttons have specific functions that you can set.

EonServ 7012 EonServ 7016

Number

Part

Description

Service LED

This LED provides the status when the system requires service or

currently in service.

Power LED

This LED provides the status of the system’s power.

Cooling module

status LED

This LED provides the cooling module’s status.

Temperature

status LED

This LED provides the system’s temperature status.

System fault

LED

This LED provides the system’s operation status.

Mute button

Push this button to mute the alarm or to notify the administrator that

the system requires service.

Power button

Use this button to turn on the system.

NOTE: For more details regarding the LEDs and their respective status, refer to 4.1.1 LEDs.

WARNING!

If critical faults are indicated on the LED panel, verify the cause of the problem as soon as

possible and contact your system vendor for a module replacement.

1-6

Chapter 1: Product introduction

Drive tray bezel

The drive tray bezel is designed to accommodate both SAS and SATA-interfaced hard disk drives. Get

familiarized of the components of your system’s drive tray bezel.

Number

Part

Description

Release button

Push this button to unlock the drive tray from the drive tray slot.

Drive busy LED

This LED provides the status of the hard disk drive.

Power status

LED

This LED provides the power status of the hard disk drive.

WARNING! Be careful not to drop or put heavy objects on the drive tray, as these may cause to bend or

deform the drive tray’s structure. If the drive tray is deformed, it may not fit into the system’s drive bay.

Rear panel components

This section describes the components of EonServ 7000 system’s rear panel components.

Controller module interface

The I/O interfaces of the controller module allow you to connect to other devices and the LEDs allow you

to know the status of your controller.

EonServ 7012

EonServ 7000 Series Hardware Manual

1-7

EonServ 7016

Number

Part

Number

Part

Service port (mini-USB)

10 GbE (SFP+) port 1 Link LED

PCIe expansion slots

10 GbE (SFP+) port 1 Speed LED

Restore button

10 GbE (SFP+) port 0 Link LED

Default Restore LED

10 GbE (SFP+) port 0 Speed LED

Controller Status LED

USB 3.0 ports

Cache Dirty LED

USB 2.0 ports

Host Busy LED

1 GbE (RJ-45) ports

HDD 0 Fail LED

SAS 12 G wide IN port

HDD 1 Fail LED

D-Sub VGA port

10 GbE (SFP+) ports

HDD drive slots

NOTE: The PCIe card is an optional add-on component.

WARNING!

You can only remove the controller when you already have the replacement. The EonServ

controller is built of sensitive components. Unnecessary tampering may damage the controller.

1-8

Chapter 1: Product introduction

JBOD controller module interface

The expansion controller contains a circuit board within a metal canister, integrated with the hot-

swap docking connectors at the backend. Two SAS wide ports on the interface faceplate connect to a

managing EonServ system or other JBODs.

Number

Part

Extraction levers/retention screw holes

SAS expansion port status LEDs

SAS expansion ports

Controller status LEDs

Mini USB service po

WARNING!

You can only remove the controller when you already have the replacement. The EonServ

controller is built of sensitive components. Unnecessary tampering may damage the controller.

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Surveon EonServ 7000 Series User manual

Brand: Surveon

Model: EonServ 7000 Series

Type: User manual

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Surveon EonServ 7000 Series User manual

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