DataCard 150i Owner's manual

Datacard

®

150i Desktop

Card Personalization System

Owner’s Manual

February 2008

Part No. 539782-001, Rev A

ii

Liability Statement

This product has been built to the high standards of Datacard Group. Please do

not attempt to operate or repair this equipment without adequate training. Any

use, operation, or repair in contravention of this document is at your own risk.

By acceptance of this system you hereby assume all liability consequent to your

use or misuse of this equipment. Datacard assumes no liability for incidental,

special, or consequential damage of any kind. Equipment specifications,

applications, and options are subject to change at the sole discretion of Datacard

without notice.

Proprietary Notice

All drawings and information herein are the property of DataCard Corporation.

All unauthorized use and reproduction is prohibited.

Trademark Acknowledgments

Datacard is a registered trademark and service mark of DataCard Corporation in

the US and other countries.

Windows is a registered trademark of Microsoft Corporation.

All other product names are the property of their respective owners.

Datacard Group

11111 Bren Road West

Minnetonka, MN 55343-9015

952.933.1223

Fax: 952.933.7971

www.datacard.com

Printed in the United States of America.

iii

Contents

Chapter 1: Introduction ____________________________________________________________ 1

Overview of the 150i System___________________________________________________________1

Internal Components of the 150i System________________________________________________2

Rear Components of the 150i System __________________________________________________3

Financial Card Access ________________________________________________________________4

Supplies/Options _____________________________________________________________________4

Chapter 2: Procedures _____________________________________________________________ 5

Powering On the 150i System__________________________________________________________5

Changing the Password_______________________________________________________________6

Opening the Top Cover_______________________________________________________________7

Loading Blank Cards in the Input Hopper_______________________________________________8

Loading a Single Card ________________________________________________________________9

Loading a Pre-Embossed Card ______________________________________________________ 10

Unloading Completed Cards________________________________________________________ 11

Unloading Reject Cards_____________________________________________________________ 12

Removing or Inserting the Topper Cassette___________________________________________ 13

Replacing the Topping Foil __________________________________________________________ 14

Replacing the Front Indent Ribbon___________________________________________________ 15

Replacing the Rear Indent Ribbon___________________________________________________ 16

Chapter 3: Troubleshooting________________________________________________________ 19

Identifying Errors Using Indicators_____________________________________________________ 19

Identifying Errors Using Error Codes___________________________________________________ 20

General System Errors_______________________________________________________________ 21

Magnetic Stripe Errors_______________________________________________________________ 25

Communication Errors ______________________________________________________________ 26

Troubleshooting Tips ________________________________________________________________ 27

Service Required Errors______________________________________________________________ 28

Obtaining Service __________________________________________________________________ 28

iv

Revision Log

150i Desktop Card Personalization System Owner’s Manual

Revision Date Description of Changes

A February 2008 Replaces Administrator’s Guide, Part No. 526638-001.

Regulatory Compliance

Notice for USA (FCC Notice)

This equipment generates, uses, and can radiate radio frequency energy. If it is

not installed and used in accordance with this instruction manual, it may

interfere with radio communications. This equipment has been tested and found

to be within the limits for Class A computing devices, pursuant to Title 47 CFR

Part 15 Subpart B of FCC rules, designed to provide reasonable protection

against radio interference in a commercial environment. Operation of this

equipment in a residential environment may possibly cause interference. In the

event of interference, the users, at their own expense, will be required to take

whatever measures are necessary to correct the problem.

Any changes or modifications to this device not expressly approved by the party

responsible for compliance could void the user's authority to operate the

equipment.

Notice for Canada

This digital apparatus does not exceed the Class A limits for radio noise for

digital apparatus set out in the Radio Interference Regulations of the Canadian

Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant

les limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectrique édicté par le ministère des

Communications du Canada.

v

Safety

All Datacard products are built to strict safety and reliability specifications in

accordance with UL60950-1 and CUL requirements; therefore, safety issues

pertaining to operation and repair of Datacard equipment are primarily

environmental and human interface.

The following basic safety tips are given to ensure safe installation, operation and

maintenance of Datacard equipment and are not to be considered as

comprehensive on all matters of safety.

Safe Environment

•

Connect equipment to a grounded facility power source. Do not defeat or

bypass the ground lead.

• Place the equipment on a stable surface (table), and ensure floors in work area

are dry and non-slip. Insulated rubber floor mats are preferred.

• Know the location of equipment branch circuit interrupters or circuit breakers

and how to turn them on and off in case of emergency.

• Know the location of fire extinguishers and how to use them. Use only ABC

type extinguishers on electrical fires.

• Know local procedures for first aid and emergency assistance at the customer

facility.

• Use adequate lighting at the equipment.

• Maintain recommended range of temperature and humidity in equipment area.

Safe Human Interface

•

Use proper lifting techniques when moving or installing the equipment.

• Use standard electrostatic discharge (ESD) precautions when working on or

near electrical circuits.

• Do not defeat or disconnect safety interlocks on covers.

vi



150i Desktop Card Personalization System 1

Chapter 1: Introduction

The Datacard® 150i Desktop Card Personalization System delivers high quality,

ready-to-use cards in a fast, secure, single pass operation.

This manual describes the components of the 150i System and the basic operating

procedures. Information on troubleshooting, obtaining service and ordering

supplies is also included.

Overview of the 150i System

The 150i system includes the following components.

• Output Hopper Door

• Single Card Access Door

• Keyhole

• Keypad

• Display

• Indicators

• Top Cover

• Power Switch

2 Owner’s Manual

Internal Components of the 150i System

The assemblies inside the 150i system include the following Modules.

• Card Transport Module

• Embossing Module

• Rear Indent Printing Module

• Front Indent Printing Module

(Optional)

• Output Tray

• Input Hopper

• Magnetic Stripe Encoding Module

• Reject Tray

• Smart Card Personalization Module

(Optional)

• Topper Module

150i Desktop Card Personalization System 3

Rear Components of the 150i System

The following components are located on the back of the 150i system.

• On/Off Switch

• Communication Ports

• Host

• Service

• Smart Card 1 (Option)

• Power Receptacle

• Fan

4 Owner’s Manual

Financial Card Access

The 150i system contains security features to restrict the generation of financial

cards during shipment. If the security requirements are not met, the system will

display an error. Your Datacard Authorized Service provider will assist in

ensuring that the security requirements are correctly enabled for your

application.

Supplies/Options

The following table lists supplies that may be ordered.

Description Part Number

Cassette, Reusable 596666-002

Topping Foils*

Dark Blue 597950-001

Black 597950-002

Gold 597950-003

White 597950-004

Red 597950-006

Silver 597950-015

Indent Module Ribbons*

Black

596805-001,

case of 10, 715227

White

596805-002,

case of 10, 715228

*With average use, a ribbon equals approximately 1,800 cards.



150i Desktop Card Personalization System 5

Chapter 2: Procedures

Use the following procedures to operate the 150i System.

Powering On the 150i System

Connect the power cord from the wall outlet socket to the 150i system. To power

ON the 150i system, switch the on/off switch to ON.

• 1 = ON

• 0 = OFF

 The 150i system will display a “Ready” message on Line 1 after power up.

Line 2 will display the current version of the internal software, followed by

the current total number of good cards produced. If an error occurs, an error

code is displayed.

6 Owner’s Manual

Changing the Password

The command for unlocking the cover is *0. The default password for the system

as shipped from the factory is 000. The cover can be unlocked by keying the

following sequence *0 0000.

To change the password, do the following:

*1[0000][5555]

Old Password New Password

Change Password Code

Enter *1 (change password code) followed by the current password and then the

new password. For example, to change the default password 0000 to 5555, enter

*100005555. In this example, the keystrokes to open the Top Cover again using

the new password would be *05555.

 If you do not remember your current password, use the key or contact your

Datacard Service Representative to reset it.

150i Desktop Card Personalization System 7

Opening the Top Cover

The Top Cover can be opened with either a four-digit password or a key. The

default password shipped from the factory for the 150i system is *00000. This

password should be changed upon receipt of the machine.

• To open the Top Cover using a password, using the keypad, enter *0 (unlock

code) followed by your 4-digit password (XXXX). The solenoid to open the

Top Cover will be energized for 5 seconds.

• The message “OPEN COVER!” is displayed. If the password is entered

incorrectly, “ACCESS DENIED!” is displayed. To reenter the correct

password, press *0 followed by the correct password.

• To open the Top Cover using a key, insert the key in the keyhole and turn it

clockwise a quarter turn.

8 Owner’s Manual

Loading Blank Cards in the Input Hopper

To load the Input Hopper, perform the following steps:

1. Unlock and lift up the Top Cover.

2. Remove the Input Hopper Card Weight.

3. Insert up to 100 blank cards in the Input Hopper, with the front of the card

up and the top edge of the card toward the rear of the 150i system.

 If you are encoding Magnetic Stripe cards, place the Magnetic Stripe face

down and oriented toward the rear of the 150i system. If the optional front

Smart Card module is being used, insert the Smart Card so the chip is facing

up and to the left as shown. If the optional rear Smart Card Module is being

used, insert the Smart Card so the chip is facing down and to the right.

Contactless cards can be encoded with the card positioned either way.

4. Replace the Input Hopper Card Weight oriented as shown.

5. Close the Top Cover.

150i Desktop Card Personalization System 9

Loading a Single Card

A single card loaded in the Single Card Track will be personalized by the 150i

system before any cards loaded in the Input Hopper. To manually load a single

card, perform the following steps:

 The 150i system must be in the Ready Mode before loading a single card. Do

not insert a card while the 150i system is processing cards. Do not place more

than one card in the Single Card Track. The Input Hopper Card Weight must

be present for the reliable feeding of cards.

1. Open the Single Card Access Door.

2. Place a single card on the Single Card Track, with the front of the card up and

the top edge of the card toward the back of the 150i system.

 If you are encoding Magnetic Stripe cards, place the Magnetic Stripe face

down and toward the rear of the 150i system. If the optional front Smart Card

Module is being used, insert the Smart Card so the chip is facing up and to

the left as shown. If the optional rear Smart Card Module is being used, insert

the Smart Card so the chip is facing down and to the right. Contactless cards

can be encoded with the card positioned either way.

3. Close the Single Card Access Door. The single card is the next card in the

stack to be personalized.

10 Owner’s Manual

Loading a Pre-Embossed Card

A pre-embossed card loaded in the Single Card Track will be personalized by the

150i system before any cards loaded in the Input Hopper. To manually load a

pre-embossed card, perform the following steps:

 The 150i system must be in the Ready Mode before loading a pre-embossed

card. Do not insert a pre-embossed card while the 150i system is processing

cards. Do not place more than one pre-embossed card in the Single Card

Track. Pre-embossed cards must not be loaded in the Input Hopper. The

Input Hopper Card Weight must be present for the reliable feeding of cards.

1. Open the Single Card Access Door.

2. Place a pre-embossed card on the Single Card Track, with the front of the

card up and the top edge of the card toward the back of the 150i system.

3. Close the Single Card Access Door. The pre-embossed card is the next card in

the stack to be personalized.

150i Desktop Card Personalization System 11

Unloading Completed Cards

Remove completed cards from the 150i system by opening the Output Door and

removing the card(s). The Output Tray can hold up to 15 cards.

 The 150i system will not process cards when the Output Door is open. Do not

open the Output Door while a card is being processed.

12 Owner’s Manual

Unloading Reject Cards

The Reject Tray holds up to 10 rejected cards. To remove rejected cards from the

150i system, perform the following steps:

1. Unlock and lift up the Top Cover.

2. Remove all rejected cards from the Reject Tray.

3. Close the Top Cover.

 Keep loose objects, such as jewelry or clothing, away from parts inside the

150i system; they may become caught.

The Topper Platen may be very hot.

150i Desktop Card Personalization System 13

Removing or Inserting the Topper Cassette

To replace the Topper Cassette, perform the following steps:

The Topper Platen may be very hot.

1. Unlock and lift up the Top Cover.

2. Lift the Topper Cassette Release Ring and pull the Topper Cassette out of the

Topper Module (toward the front of the 150i System).

3. Lift the Topper Cassette Release Ring and insert the new Topper Cassette in

the Topper Module until it is firmly in place.

4. Close the Top Cover.

14 Owner’s Manual

Replacing the Topping Foil

To replace the Topping Foil, perform the following steps:

1. Unlock and lift the Top Cover.

2. Lift the Topper Cassette Release Ring and pull the Topper Cassette out of the

Topper Module (toward the front of the 150i system).

3. Pull the Take-up Pin out of the Topper Cassette and remove any used

Topping Foil from the Take-up Spool.

4. Pull the Feed Spool from the Topper Cassette and remove the core and any

unused foil from the Topper Cassette Feed Spool.

5. Insert the Topper Cassette Feed Spool into the core of the new topping foil.

6. Insert the Feed Spool with the new Topping Foil so it feeds from the top with

the shiny side up and snap into place in the cassette.

7. Wrap the Topping Foil with the shiny side toward the Topping Foil Roller.

8. Wrap the end of the Topping Foil, shiny side out, around the Take-up Spool

and replace the Take-up Pin so it holds the topping foil securely in place.

Remove slack in the Topping Foil either by winding either the Take-up Spool

gear or the Supply Spool.

9. Replace the Topper Cassette by lifting the Topper Cassette Release Ring and

inserting the Topper Cassette in the Topper Module until it is firmly in place.

10. Close the Top Cover.

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DataCard 150i Owner's manual

DataCard 150i Owner's manual

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