Zebra TC56 Owner's manual

Touch Computer

TC56

MN-003231-02 Rev. A

Integrator Guide

for Android ™ 8.1.0 Oreo

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Copyright

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many

jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC; Oreo is a

trademark of Mondelez International, Inc. group. All other trademarks are the property of their respective owners.

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to www.zebra.com/

copyright.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty

.

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula

.

Terms of Use

• Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra

Technologies”). It is intended solely for the information and use of parties operating and maintaining the

equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any

other parties for any other purpose without the express, written permission of Zebra Technologies.

• Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are

subject to change without notice.

• Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are

correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and

disclaims liability resulting therefrom.

• Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the

accompanying product (including hardware and software) be liable for any damages whatsoever (including,

without limitation, consequential damages including loss of business profits, business interruption, or loss of

business information) arising out of the use of, the results of use of, or inability to use such product, even if

Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the

exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not

apply to you.

Revision History

Changes to the original guide are listed below:

Change Date Description

-01 Rev A 4/2019 Initial release.

-02 Rev A 1/2020 Updated battery details in the Getting Started, Accessories, and Technical

Specifications chapters.

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Table of Contents

About This Guide........................................................................................................ 11

Introduction ................................................................................................................... 11

Documentation Set ....................................................................................................... 11

Configurations ............................................................................................................... 11

Software Versions ......................................................................................................... 12

Chapter Descriptions .................................................................................................... 12

Notational Conventions ................................................................................................. 12

Related Documents ...................................................................................................... 13

Service Information ....................................................................................................... 13

Provide Documentation Feedback ................................................................................ 14

Getting Started............................................................................................................ 15

Introduction ................................................................................................................... 15

Setup ............................................................................................................................. 15

Installing the SIM Card .......................................................................................... 15

Installing a microSD Card ...................................................................................... 18

Installing the Battery .............................................................................................. 20

Charging the Battery ............................................................................................. 20

Charging Indicators ............................................................................................... 21

Google Account Setup .......................................................................................... 22

Zebra Visibility Services ........................................................................................ 22

Replacing the Battery .................................................................................................... 22

Replacing the microSD Card ........................................................................................ 23

Replacing the microSD Card ........................................................................................ 24

Replacing the SIM Card ................................................................................................ 26

Resetting the TC56 ....................................................................................................... 28

Performing a Soft Reset ........................................................................................ 28

The device reboots. ............................................................................................... 28

Performing a Hard Reset ....................................................................................... 28

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Accessories................................................................................................................. 30

Introduction ................................................................................................................... 30

Accessories ................................................................................................................... 30

1-Slot USB Charge Cradle ........................................................................................... 34

Charging the Device .............................................................................................. 34

Inserting a Device with Rugged Boot into Cradle ........................................................ 36

Main Battery Charging .................................................................................... 36

Charging Temperature .................................................................................... 36

4-Slot Charge Only Cradle with Battery Charger ......................................................... 37

Charging the Device ....................................................................................... 37

Charging a Spare Battery ...................................................................................... 38

Inserting a Device with Rugged Boot into Cradle ........................................... 39

Main Battery Charging .................................................................................... 40

Spare Battery Charging .................................................................................. 40

Charging Temperature .................................................................................... 40

5-Slot Charge Only Cradle ............................................................................................ 41

Charging the Device ....................................................................................... 41

Inserting a Device with Rugged Boot into Cradle ........................................... 42

Main Battery Charging .................................................................................... 42

Charging Temperature .................................................................................... 43

5-Slot Ethernet Cradle ................................................................................................. 44

Daisy-chaining Ethernet Cradles .................................................................... 44

Ethernet Settings ............................................................................................ 45

Configuring Ethernet Proxy Settings ............................................................... 45

Configuring Ethernet Static IP Address .......................................................... 46

Charging the Device ....................................................................................... 47

Inserting a Device with Rugged Boot into Cradle ........................................... 48

Main Battery Charging .................................................................................... 48

Charging Temperature .................................................................................... 49

Establishing Ethernet Connection ................................................................... 49

LED Indicators ....................................................................................................... 49

4-Slot Battery Charger ................................................................................................. 50

Charging Spare Batteries ...................................................................................... 50

Single Charger Setup ............................................................................................ 50

Two Charger Setup ......................................................................................... 50

Spare Battery Charging .................................................................................. 52

Charging Temperature .................................................................................... 52

Rugged Charge/USB Cable ............................................................................ 52

Connecting to the Device ...................................................................................... 53

Connecting to Device with Rugged Boot ............................................................... 54

USB Communication ............................................................................................. 55

Charging the Device .............................................................................................. 55

Main Battery Charging ........................................................................................... 56

Charging Temperature .................................................................................... 56

5-Slot Cradle Rack Installation ..................................................................................... 57

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4-Slot Battery Chargers Rack Installation .................................................................... 60

Rack Mount Installation ................................................................................................ 63

Wall Installation ............................................................................................................. 65

Bottom Tray Assembly .......................................................................................... 65

Bracket Wall Mounting .......................................................................................... 65

DataWedge ................................................................................................................. 68

Introduction ................................................................................................................... 68

Basic Scanning ............................................................................................................. 68

Profiles .......................................................................................................................... 69

Profile0 .................................................................................................................. 69

Plug-ins ......................................................................................................................... 69

Input Plug-ins ........................................................................................................ 70

Process Plug-ins ................................................................................................... 70

Output Plug-ins ...................................................................................................... 70

Profiles Screen .............................................................................................................. 70

Profile Context Menu .................................................................................................... 71

Options Menu ........................................................................................................ 71

Disabling DataWedge ................................................................................................... 72

Creating a New Profile .......................................................................................... 72

Profile Configuration ..................................................................................................... 72

Associating Applications ........................................................................................ 73

Data Capture Plus ................................................................................................. 75

Barcode Input ................................................................................................................ 77

Enabled ........................................................................................................... 77

Scanner Selection ........................................................................................... 77

Auto Switch to Default on Event ..................................................................... 77

Decoders ......................................................................................................... 78

Decoder Params ............................................................................................. 80

UPC EAN Params ........................................................................................... 86

Reader Params ............................................................................................... 88

Scan Params .................................................................................................. 90

UDI Params .................................................................................................... 91

Multibarcode params ...................................................................................... 92

Keep enabled on suspend .............................................................................. 92

SimulScan Input .................................................................................................... 92

Keystroke Output ................................................................................................... 93

Intent Output .......................................................................................................... 94

Intent Overview ..................................................................................................... 95

IP Output ............................................................................................................... 96

Usage .............................................................................................................. 97

Using IP Output with IPWedge .............................................................................. 98

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Using IP Output without IPWedge .................................................................. 99

Generating Advanced Data Formatting Rules .............................................. 100

Configuring ADF Plug-in ...................................................................................... 100

Creating a Rule ................................................................................................... 101

Defining a Rule ............................................................................................. 101

Defining an Action ......................................................................................... 102

Deleting a Rule ............................................................................................. 102

Order Rules List ............................................................................................ 102

Deleting an Action ......................................................................................... 104

ADF Example ................................................................................................ 104

DataWedge Settings ................................................................................................... 107

Importing a Configuration File ....................................................................... 108

Exporting a Configuration File ....................................................................... 108

Importing a Profile File ........................................................................................ 108

Exporting a Profile ............................................................................................... 109

Restoring DataWedge ......................................................................................... 109

Configuration and Profile File Management ................................................................ 109

Enterprise Folder .......................................................................................... 109

Auto Import .......................................................................................................... 110

Overriding Trigger Key in an Application ............................................................. 110

Capture Data and Taking a Photo in the Same Application ................................ 110

Disabling DataWedge .......................................................................................... 110

Soft Scan Trigger ................................................................................................ 111

Function Prototype ........................................................................................ 111

Scanner Input Plugin ........................................................................................... 111

Function Prototype .............................................................................................. 111

Parameters ................................................................................................... 111

Return Values ............................................................................................... 111

Example ........................................................................................................ 112

Comments ..................................................................................................... 112

Enumerate Scanners ........................................................................................... 112

Function Prototype ........................................................................................ 113

Parameters ................................................................................................... 113

Return Values ............................................................................................... 113

Example ........................................................................................................ 114

Comments ..................................................................................................... 114

Set Default Profile ............................................................................................... 115

Default Profile Recap .................................................................................... 115

Usage Scenario ............................................................................................ 115

Function Prototype ........................................................................................ 115

Parameters ................................................................................................... 115

Return Values ............................................................................................... 115

Example ........................................................................................................ 116

Comments ..................................................................................................... 116

Reset Default Profile ........................................................................................... 116

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Function Prototype ........................................................................................ 117

Parameters ................................................................................................... 117

Return Values ............................................................................................... 117

Example ........................................................................................................ 117

Comments ..................................................................................................... 117

Switch To Profile ................................................................................................. 118

Profiles Recap ............................................................................................... 118

Usage Scenario ............................................................................................ 118

Function Prototype ........................................................................................ 118

Parameters ................................................................................................... 118

Return Values ............................................................................................... 119

Example ........................................................................................................ 119

Comments ..................................................................................................... 119

Notes ............................................................................................................. 120

USB Communication ................................................................................................ 121

Introduction ................................................................................................................. 121

Transferring Files with a Host Computer via USB ...................................................... 121

Transferring Files ................................................................................................ 121

Transferring Photos ............................................................................................. 122

Disconnect from the Host Computer ................................................................... 122

Settings...................................................................................................................... 123

Introduction ................................................................................................................. 123

WLAN Configuration ................................................................................................... 123

Configuring a Secure Wi-Fi Network ................................................................... 123

Manually Adding a Wi-Fi Network ....................................................................... 125

Configuring for a Proxy Server ............................................................................ 126

Configuring the Device to Use a Static IP Address ............................................. 127

Wi-Fi Preferences ................................................................................................ 128

Additional Wi-Fi Settings ..................................................................................... 129

Wi-Fi Direct .......................................................................................................... 129

WPS Push Button ................................................................................................ 130

WPS Pin Entry ..................................................................................................... 131

Setting Screen Lock .................................................................................................... 131

Setting Screen Lock Using PIN ........................................................................... 132

Setting Screen Unlock Using Password .............................................................. 133

Setting Screen Unlock Using Pattern .................................................................. 134

Passwords ........................................................................................................... 135

Button Remapping ...................................................................................................... 135

Remapping a Button ................................................................................................... 136

Accounts ..................................................................................................................... 137

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Language Usage ......................................................................................................... 137

Changing the Language Setting .......................................................................... 137

Adding Words to the Dictionary ........................................................................... 138

Keyboard Settings ............................................................................................... 138

PTT Express Configuration ......................................................................................... 138

RxLogger ............................................................................................................. 138

RxLogger Configuration ...................................................................................... 139

RxLogger Settings ...................................................................................................... 140

ANR Module .................................................................................................. 140

Kernal Module ............................................................................................... 140

Logcat Module .............................................................................................. 141

LTS Module ................................................................................................... 142

Qxdm Module ................................................................................................ 142

Ramoops Module .......................................................................................... 143

Resource Module .......................................................................................... 143

Snapshot Module .......................................................................................... 143

TCPDump Module ........................................................................................ 144

Tombstone Module ....................................................................................... 144

Configuration File ................................................................................................ 144

Enabling Logging ................................................................................................. 144

Disabling Logging ................................................................................................ 145

Extracting Log Files ............................................................................................. 145

RxLogger Utility ................................................................................................... 145

App View ............................................................................................................. 146

Viewing Logs ................................................................................................. 146

RxLogger Utility ........................................................................................................... 148

Archive Data ................................................................................................. 148

Overlay View ....................................................................................................... 148

Initiating the Main Chat Head ...................................................................................... 148

Removing the Main Chat Head ..................................................................... 148

Viewing Logs ................................................................................................. 149

Removing a Sub Chat Head Icon ................................................................. 150

Backup .......................................................................................................... 150

About Phone ............................................................................................................... 150

Application Deployment........................................................................................... 152

Introduction ................................................................................................................. 152

Security ....................................................................................................................... 152

Secure Certificates ...................................................................................................... 152

Installing a Secure Certificate ..................................................................................... 152

Configuring Credential Storage Settings ............................................................. 153

Development Tools ..................................................................................................... 153

Android ................................................................................................................ 153

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EMDK for Android ............................................................................................... 154

StageNow ............................................................................................................ 154

GMS Restricted ........................................................................................................... 155

ADB USB Setup .......................................................................................................... 155

Enabling USB Debugging ........................................................................................... 155

Application Installation ................................................................................................ 156

Installing Applications Using the USB Connection .............................................. 156

Installing Applications Using the Android Debug Bridge ..................................... 157

Installing Applications Using a microSD Card ..................................................... 158

Uninstalling an Application .................................................................................. 159

Performing a System Update ...................................................................................... 160

Downloading the System Update Package ......................................................... 160

Using microSD Card ............................................................................................ 160

Using ADB .................................................................................................................. 161

Verify System Update Installation ....................................................................... 162

Performing an Enterprise Reset .................................................................................. 162

Downloading the Enterprise Reset Package ....................................................... 162

Using microSD Card ............................................................................................ 162

Using ADB .................................................................................................................. 163

Performing a Factory Reset ........................................................................................ 163

Downloading the Factory Reset Package ........................................................... 163

Using microSD Card ............................................................................................ 164

Using ADB ........................................................................................................... 164

Storage ....................................................................................................................... 165

Random Access Memory .................................................................................... 165

Internal Storage ................................................................................................... 166

External Storage .................................................................................................. 167

Formatting a microSD Card or USB Drive as Portable Storage .......................... 168

Formatting a microSD Card as Internal Memory .......................................... 170

Enterprise Folder ................................................................................................. 171

App Management ........................................................................................................ 171

Viewing App Details .................................................................................................... 172

Managing Downloads ................................................................................................. 173

Maintenance & Troubleshooting ............................................................................. 174

Introduction ................................................................................................................. 174

Maintaining the TC56 .................................................................................................. 174

Display Best Practices ................................................................................................ 174

Image Retention .................................................................................................. 174

Battery Safety Guidelines .................................................................................... 175

Cleaning Instructions ........................................................................................... 175

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Approved Cleanser Active Ingredients ................................................................ 176

Harmful Ingredients ............................................................................................. 176

Cleaning Instructions ........................................................................................... 176

Special Cleaning Notes ....................................................................................... 176

Recommended Cleaning Materials ..................................................................... 177

Cleaning Frequency ............................................................................................ 177

Cleaning the Device .................................................................................................... 177

Housing ............................................................................................................... 177

Display ................................................................................................................. 177

Camera and Exit Window .................................................................................... 177

Battery Guide Slots ............................................................................................. 177

Battery Connector and Locating Magnet Cleaning ..................................................... 177

Cleaning Cradle Connectors ....................................................................................... 178

Troubleshooting .......................................................................................................... 179

TC56 .................................................................................................................... 179

1-Slot Charge Only Cradle .................................................................................. 181

4-Slot Charge Only Cradle with Battery Charger Troubleshooting ...................... 182

5-Slot Charge Only Cradle Troubleshooting ....................................................... 183

5-Slot Ethernet Cradle Troubleshooting .............................................................. 184

4-Slot Battery Charger Troubleshooting .............................................................. 184

Technical Specifications.......................................................................................... 186

Index........................................................................................................................... 195

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About This Guide

Introduction

This guide provides information about using the device touch computer and accessories.

NOTE: Screens and windows pictured in this guide are samples and can differ from actual screens.

Documentation Set

The documentation set for the TC56 provides information for specific user needs, and includes:

• TC56 Touch Computer Quick Start Guide - describes how to get the TC56 up and running.

• TC56 Touch Computer User Guide for Android 8.1.0 Oreo - describes how to use the TC56.

• TC56 Touch Computer Integrator Guide for Android 8.1.0 Oreo - describes how to set up the TC56

and accessories.

Configurations

This guide covers the following configurations:

Configuration Radios Display Memory

Data Capture

Options

Operating

System

TC56CJ WLAN: 802.11

a/b/g/n/d/h/i/k/r

WPAN: Bluetooth

v4.1 Low Energy

WWAN: HSPA+/

LTE/CDMA

5.0” High

Definition

(1280 x 720)

LCD

2 GB RAM / 16

GB Flash or 4

GB RAM / 32

GB Flash

2D imager

(SE-4710) and

integrated

NFC

Android Open

Source Project

(AOSP) 8.1.0 or

Google ™ Mobile

Services (GMS)

8.1.0.

TC56DJ WLAN: 802.11

a/b/g/n/d/h/i/k/r

WPAN: Bluetooth

v4.1 Low Energy

WWAN: HSPA+/

LTE

5.0” High

Definition

(1280 x 720)

LCD

2 GB RAM / 16

GB Flash or 4

GB RAM / 32

GB Flash

2D imager

(SE-4710) and

integrated

NFC

Android Open

Source Project

(AOSP) 8.1.0 or

Google ™ Mobile

Services (GMS)

8.1.0.

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About This Guide

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Software Versions

To determine the current software versions:

1. Swipe down from the Status bar to open the Quick Settings bar.

2. Touch > System.

3. Touch About phone.

4. Scroll to view the following information:

• Model

• Android version

• Kernel version

• Build number.

To determine the device serial number, touch About phone > Status.

• Serial number

Chapter Descriptions

Topics covered in this guide are as follows:

• Getting Started provides information on getting the TC56 up and running for the first time.

• Accessories describes the available accessories and how to use them with the TC56.

• DataWedge describes how to use and configure the DataWedge application.

• USB Communication describes how to transfer files between the device and a host computer.

• Settings provides the settings for configuring the TC56.

• Application Deployment provides information for developing and managing applications.

• Maintenance & Troubleshooting includes instructions on cleaning and storing the TC56, and provides

troubleshooting solutions for potential problems during TC56 operation.

• Technical Specifications provides the technical specifications for the TC56.

Notational Conventions

The following conventions are used in this document:

• Bold text is used to highlight the following:

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen

• Key names on a keypad

• Button names on a screen.

• Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

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About This Guide

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• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.

Zebra TC56 Owner's manual

Zebra TC56 Owner's manual

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