TC52x

Zebra TC52x Product Reference Guide

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Touch Computer
TC52x/TC57x
MN-003871-02EN Rev. A
Product Reference
Guide
for Android10
MN-003871-02ENa_tc52x-tc57x-android-10-prg-en.book Page 1
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many
jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All
other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corporation and/or
its affiliates. All rights reserved.
COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to
www.zebra.com/copyright
.
WARRANTY: For complete warranty information, go to www.zebra.com/warranty
.
END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula
.
Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining
the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to
any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are
correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and
disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the
accompanying product (including hardware and software) be liable for any damages whatsoever (including,
without limitation, consequential damages including loss of business profits, business interruption, or loss of
business information) arising out of the use of, the results of use of, or inability to use such product, even if
Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
Revision History
Changes to the original guide are listed below:
Change Date Description
-01EN Rev A 7/2020 Initial release.
-02EN Rev A 9/2020 Add TC57x information.
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Table of Contents
Terms of Use................................................................................................................... 2
Revision History .............................................................................................................. 2
About This Guide.............................................................................................................................. 13
Configurations............................................................................................................... 13
Notational Conventions................................................................................................. 14
Icon Conventions .......................................................................................................... 14
Service Information ....................................................................................................... 15
Determining Software Versions..................................................................................... 15
Determining the Serial Number..................................................................................... 15
Getting Started.................................................................................................................................. 17
Introduction ................................................................................................................... 17
Unpacking ..................................................................................................................... 17
Features........................................................................................................................ 18
Setting Up the Device ................................................................................................... 19
Installing the SIM Card ........................................................................................... 20
Installing a microSD Card....................................................................................... 22
Installing the Battery ............................................................................................... 23
Charging the Battery............................................................................................... 24
Charging Indicators ................................................................................................ 25
Replacing the Battery.................................................................................................... 25
Replacing the microSD Card......................................................................................... 26
Using the Device............................................................................................................................... 28
Home Screen ................................................................................................................ 28
Setting Home Screen Rotation ............................................................................... 29
Status Bar............................................................................................................... 29
Notification Icons.............................................................................................. 30
Status Icons ..................................................................................................... 31
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Managing Notifications ........................................................................................... 31
Opening the Quick Access Panel ........................................................................... 32
Quick Access Panel Icons................................................................................ 33
Editing Icons on the Quick Settings Bar ................................................................. 34
Battery Management..................................................................................................... 34
Checking Battery Status ......................................................................................... 34
Monitoring Battery Usage ....................................................................................... 34
Low Battery Notification.......................................................................................... 35
Interactive Sensor Technology...................................................................................... 35
Waking the Device ........................................................................................................ 35
USB Communication..................................................................................................... 36
Transferring Files.................................................................................................... 36
Transferring Photos ................................................................................................ 36
Disconnect from the Host Computer ...................................................................... 36
Settings.............................................................................................................................................. 37
Accessing Settings........................................................................................................ 37
Display Settings ............................................................................................................ 37
Setting the Screen Brightness Manually................................................................. 37
Setting the Screen Brightness Automatically.......................................................... 37
Setting Night Light .................................................................................................. 37
Setting Screen Rotation.......................................................................................... 38
Setting Screen Timeout .......................................................................................... 38
Setting Font Size .................................................................................................... 38
Notification LED Brightness Level .......................................................................... 39
Touch Panel Mode ................................................................................................. 39
Setting the Date and Time ............................................................................................ 39
General Sound Setting.................................................................................................. 40
Sound Options........................................................................................................ 40
Setting Wake-Up Sources............................................................................................. 41
Remapping a Button ..................................................................................................... 41
Remappable Keys......................................................................................................... 42
Keyboards..................................................................................................................... 42
Keyboard Configuration.......................................................................................... 42
Enabling Keyboards ......................................................................................... 42
Switching Between Keyboards......................................................................... 42
Using the Android and Gboard Keyboards............................................................. 43
Edit Text ........................................................................................................... 43
Entering Numbers, Symbols, and Special Characters ..................................... 43
Using the Enterprise Keyboard............................................................................... 43
Numeric Tab..................................................................................................... 43
Alpha Tab......................................................................................................... 43
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Additional Character Tab ................................................................................. 43
Scan Tab.......................................................................................................... 44
Language Usage........................................................................................................... 44
Changing the Language Setting ............................................................................. 44
Adding Words to the Dictionary .............................................................................. 44
Notifications................................................................................................................... 44
Setting App Notifications ........................................................................................ 44
Viewing Notification Settings for All Apps ........................................................ 45
Controlling Lock Screen Notifications .............................................................. 45
Blink Light......................................................................................................... 45
Applications ...................................................................................................................................... 46
Accessing Apps............................................................................................................. 49
Switching Between Recent Apps............................................................................ 49
Battery Manager............................................................................................................ 49
Opening Battery Manager ...................................................................................... 50
Battery Manager Information Tab........................................................................... 50
Battery Manager Swap Tab.................................................................................... 51
Camera ......................................................................................................................... 52
Taking Photos......................................................................................................... 52
Recording Videos ................................................................................................... 53
Camera Settings..................................................................................................... 54
DataWedge Demonstration........................................................................................... 55
Scanner Selection .................................................................................................. 55
PTT Express Voice Client ............................................................................................. 56
PTT Express User Interface ................................................................................... 56
PTT Audible Indicators ........................................................................................... 57
PTT Notification Icons ............................................................................................ 57
Enabling PTT Communication................................................................................ 57
Selecting a Talk Group ........................................................................................... 58
PTT Communication............................................................................................... 58
Creating a Group Call ...................................................................................... 58
Responding with a Private Response .............................................................. 59
Disabling PTT Communication ............................................................................... 59
RxLogger....................................................................................................................... 60
RxLogger Configuration.......................................................................................... 60
Configuration File ................................................................................................... 60
Enabling Logging.................................................................................................... 60
Disabling Logging ................................................................................................... 60
Extracting Log Files ................................................................................................ 60
Backing Up ............................................................................................................. 60
RxLogger Utility ...................................................................................................... 61
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Initiating the Main Chat Head........................................................................... 61
Removing the Main Chat Head ........................................................................ 61
Viewing Logs.................................................................................................... 61
Removing a Sub Chat Head Icon..................................................................... 61
Backing Up In Overlay View............................................................................. 61
Sound Recorder............................................................................................................ 61
Wireless............................................................................................................................................. 63
Wireless Wide Area Networks....................................................................................... 63
Sharing the Mobile Data Connection...................................................................... 63
Enabling USB Tethering................................................................................... 63
Enabling Bluetooth Tethering........................................................................... 64
Enabling Wi-Fi Hotspot .................................................................................... 64
Configuring the Wi-Fi Hotspot .......................................................................... 64
Data Usage............................................................................................................. 65
Setting Data Usage Warning............................................................................ 65
Setting Data Limit............................................................................................. 65
Cellular Network Settings ....................................................................................... 66
Data When Roaming........................................................................................ 66
Setting Preferred Network................................................................................ 66
Using Search for MicroCell .............................................................................. 66
Configuring the Access Point Name ................................................................ 66
Locking the SIM Card....................................................................................... 67
Wireless Local Area Networks ...................................................................................... 67
Connecting to a Wi-Fi Network............................................................................... 68
Removing a Wi-Fi Network..................................................................................... 68
WLAN Configuration ..................................................................................................... 68
Configuring a Secure Wi-Fi Network ...................................................................... 68
Manually Adding a Wi-Fi Network .......................................................................... 69
Configuring for a Proxy Server ............................................................................... 70
Configuring the Device to Use a Static IP Address ................................................ 71
Wi-Fi Preferences................................................................................................... 71
Additional Wi-Fi Settings ........................................................................................ 71
Wi-Fi Direct............................................................................................................. 72
Bluetooth....................................................................................................................... 72
Adaptive Frequency Hopping ................................................................................. 72
Security................................................................................................................... 73
Bluetooth Profiles ................................................................................................... 73
Bluetooth Power States .......................................................................................... 74
Bluetooth Radio Power........................................................................................... 75
Enabling Bluetooth ........................................................................................... 75
Disabling Bluetooth .......................................................................................... 75
Discovering Bluetooth Device(s) ............................................................................ 75
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Changing the Bluetooth Name ............................................................................... 75
Connecting to a Bluetooth Device .......................................................................... 76
Selecting Profiles on the Bluetooth Device............................................................. 76
Unpairing a Bluetooth Device ................................................................................. 76
Cast............................................................................................................................... 76
Near Field Communications.......................................................................................... 77
Reading NFC Cards ............................................................................................... 77
Sharing Information Using NFC.............................................................................. 78
Enterprise NFC Settings......................................................................................... 78
Data Capture ..................................................................................................................................... 80
Imaging ......................................................................................................................... 80
Digital Camera .............................................................................................................. 80
Linear Imager................................................................................................................ 81
Operational Modes ................................................................................................. 81
RS507/RS507X Hands-Free Imager............................................................................. 82
RS5100 Ring Scanner .................................................................................................. 82
RS6000 Bluetooth Ring Scanner .................................................................................. 82
DS3678 Digital Scanner................................................................................................ 83
LI3678 Linear Scanner.................................................................................................. 83
DS2278 Digital Scanner................................................................................................ 84
Scanning Considerations .............................................................................................. 84
Scanning with Internal Imager....................................................................................... 84
Scanning with Internal Camera..................................................................................... 86
Scanning with RS507/RS507X Hands-Free Imager ..................................................... 87
Scanning with RS6000 Bluetooth Ring Scanner........................................................... 88
Scanning with RS5100 Ring Scanner........................................................................... 89
Scanning with the DS3678 Bluetooth Scanner ............................................................. 91
Scanning with LI3678 Linear Imager............................................................................. 91
Scanning with DS2278 Digital Scanner ........................................................................ 92
Pairing the Bluetooth Ring Scanner.............................................................................. 93
Pairing Using Near Field Communication ..................................................................... 93
Pairing in HID Mode Using Near Field Communication.......................................... 94
Pairing Using Simple Serial Interface ..................................................................... 95
Pairing Using Bluetooth Human Interface Device .................................................. 96
Pairing a Bluetooth Scanner ......................................................................................... 97
Pairing Using Simple Serial Interface ..................................................................... 97
Pairing Using Bluetooth Human Interface Device .................................................. 97
DataWedge ................................................................................................................... 98
Enabling DataWedge.............................................................................................. 98
Disabling DataWedge............................................................................................. 98
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Supported Decoders............................................................................................... 99
Calls ................................................................................................................................................. 102
Emergency Calling...................................................................................................... 102
Audio Modes ............................................................................................................... 102
Bluetooth Headset....................................................................................................... 102
Wired Headset ............................................................................................................ 103
Adjusting Audio Volume.............................................................................................. 103
Making a Call Using the Dialer.................................................................................... 103
Accessing Dialing Options.................................................................................... 104
Making a Call Using Contacts..................................................................................... 104
Using the Dialer .................................................................................................... 104
Using the Contacts App........................................................................................ 104
Making a Call Using Call History................................................................................. 104
Using the Call History List .................................................................................... 105
Making a Conference Call on GSM............................................................................. 105
Making a Call Using a Bluetooth Headset................................................................... 105
Answering Calls .......................................................................................................... 106
Call Settings................................................................................................................ 106
Accessories..................................................................................................................................... 108
Battery Charging ......................................................................................................... 111
Main Battery Charging.......................................................................................... 111
Spare Battery Charging ........................................................................................ 111
Charging Temperature ......................................................................................... 112
1-Slot USB Charge Cradle.......................................................................................... 113
Setup .................................................................................................................... 114
Charging the Device ............................................................................................. 114
Inserting a Device with Rugged Boot into Cradle ................................................. 115
1-Slot Workstation Docking Cradle ............................................................................. 116
Setup .................................................................................................................... 118
Ethernet Setup...................................................................................................... 119
Scanner Setup...................................................................................................... 119
Security................................................................................................................. 119
Using the Workstation Cradle............................................................................... 120
Changing Monitor Resolution ............................................................................... 120
Charging the Device ............................................................................................. 120
Inserting a TC5X with Rugged Boot into Cradle ......................................................... 120
2-Slot USB/Ethernet Cradle ........................................................................................ 122
Setup .................................................................................................................... 123
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Ethernet Settings............................................................................................ 123
Configuring Ethernet Proxy Settings .............................................................. 123
Configuring Ethernet Static IP Address.......................................................... 124
4-Slot Charge Only Cradle with Battery Charger ........................................................ 128
Setup .................................................................................................................... 129
Charging the Device ............................................................................................. 129
Inserting a TC5X with Rugged Boot into Cradle................................................... 130
Charging the Spare Battery .................................................................................. 130
5-Slot Charge Only Cradle.......................................................................................... 132
Setup .................................................................................................................... 133
Charging the Device ............................................................................................. 133
Inserting a Device with Rugged Boot into Cradle ................................................. 134
5-Slot Ethernet Cradle................................................................................................. 135
Setup .................................................................................................................... 136
Daisy-chaining Ethernet Cradles .......................................................................... 136
Ethernet Settings .................................................................................................. 137
Configuring Ethernet Proxy Settings .............................................................. 137
Configuring Ethernet Static IP Address.......................................................... 138
Charging the Device ............................................................................................. 138
Inserting a TC5X with Rugged Boot into Cradle................................................... 139
Establishing Ethernet Connection .................................................................. 139
LED Indicators ...................................................................................................... 140
4-Slot Battery Charger ................................................................................................ 141
Setup .................................................................................................................... 141
Single Charger Setup..................................................................................... 141
Two Charger Setup ........................................................................................ 142
Charging Spare Batteries ..................................................................................... 143
Rugged Boot ............................................................................................................... 145
Installation ............................................................................................................ 145
Installing Plastic Stylus ......................................................................................... 146
Charging with Cradles .......................................................................................... 147
Basic Hand Strap Kit................................................................................................... 149
Installation ............................................................................................................ 149
Removal ............................................................................................................... 150
2.5 mm Audio Adapter ................................................................................................ 152
3.5 mm Audio Adapter ................................................................................................ 153
Rugged Charge/USB Cable........................................................................................ 154
Connecting Rugged Charge/USB Cable to Device .............................................. 154
Connecting to TC5X with Rugged Boot................................................................ 155
USB Communication ............................................................................................ 156
Charging the Device ............................................................................................. 156
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Disconnecting the Rugged Charge/USB Cable.................................................... 157
Trigger Handle ............................................................................................................ 158
Installing the Rugged Boot ................................................................................... 158
Installing the Optional Lanyard ............................................................................. 160
Inserting the Device into the Trigger Handle ........................................................ 161
Removing the Device from the Trigger Handle .................................................... 161
Power Supply.............................................................................................................. 163
5-Slot Cradle Rack Installation.................................................................................... 164
4-Slot Battery Chargers Rack Installation ................................................................... 167
Rack Mount Installation............................................................................................... 170
Wall Installation........................................................................................................... 173
Bottom Tray Assembly ......................................................................................... 173
Bracket Wall Mounting.......................................................................................... 173
Application Deployment................................................................................................................. 175
Security ....................................................................................................................... 175
Secure Certificates...................................................................................................... 175
Installing a Secure Certificate ..................................................................................... 175
Configuring Credential Storage Settings .............................................................. 176
Development Tools ..................................................................................................... 176
Android Application Development ........................................................................ 176
Development Workstation .............................................................................. 176
Enabling Developer Options .......................................................................... 176
EMDK for Android................................................................................................. 177
StageNow ............................................................................................................. 177
GMS Restricted........................................................................................................... 177
ADB USB Setup.......................................................................................................... 177
Enabling USB Debugging..................................................................................... 177
Application Installation ................................................................................................ 178
Installing Applications Using the USB Connection ............................................... 178
Installing Applications Using the Android Debug Bridge ...................................... 179
Installing Applications Using a microSD Card ...................................................... 179
Uninstalling an Application ................................................................................... 180
Performing a System Update...................................................................................... 180
Downloading the System Update Package .......................................................... 181
Performing a System Update Using microSD Card.............................................. 181
Performing a System Update Using ADB............................................................. 181
Verifying System Update Installation.................................................................... 182
Enterprise Reset ......................................................................................................... 182
Performing an Enterprise Reset From Device Settings........................................ 182
Downloading the Enterprise Reset Package ........................................................ 183
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Performing an Enterprise Reset Using microSD Card ......................................... 183
Performing an Enterprise Reset Using ADB......................................................... 183
Performing a Factory Reset ........................................................................................ 184
Downloading the Factory Reset Package ............................................................ 184
Performing a Factory Reset Using microSD Card................................................ 184
Performing a Factory Reset Using ADB ............................................................... 185
Storage........................................................................................................................ 186
Random Access Memory ..................................................................................... 186
Viewing Memory............................................................................................. 186
Internal Storage .................................................................................................... 186
Viewing Internal Storage ................................................................................ 186
External Storage................................................................................................... 186
Viewing External Storage............................................................................... 187
Formatting a microSD Card ........................................................................... 187
Formatting a microSD Card as Internal Memory............................................ 187
Enterprise Folder .................................................................................................. 187
Managing Apps ........................................................................................................... 187
App Details ........................................................................................................... 188
Managing Downloads.................................................................................................. 188
Maintenance and Troubleshooting ............................................................................................... 189
Introduction ................................................................................................................. 189
Maintaining the Device................................................................................................ 189
Display Best Practices ................................................................................................ 189
Image Retention ................................................................................................... 189
Battery Safety Guidelines ..................................................................................... 190
Cleaning Instructions................................................................................................... 190
Cleaning and Disinfecting Guidelines................................................................... 190
Approved Cleaning and Disinfectant Agents ........................................................ 191
Special Cleaning Notes ........................................................................................ 191
Cleaning Frequency ............................................................................................. 191
Cleaning the Device.................................................................................................... 192
Housing ................................................................................................................ 192
Display.................................................................................................................. 192
Camera and Exit Window ..................................................................................... 192
Battery Guide Slots............................................................................................... 192
Battery Connector and Locating Magnet Cleaning............................................... 192
Cleaning Cradle Connectors....................................................................................... 193
Troubleshooting .......................................................................................................... 194
Resetting the Device ............................................................................................ 194
Performing a Soft Reset................................................................................. 194
Performing a Hard Reset ............................................................................... 194
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TC52x ................................................................................................................... 194
1-Slot Charge Only Cradle ................................................................................... 197
1-Slot Workstation Docking Cradle....................................................................... 197
2-Slot USB/Ethernet Cradle.................................................................................. 198
4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 199
5-Slot Charge Only Cradle Troubleshooting......................................................... 199
5-Slot Ethernet Cradle Troubleshooting ............................................................... 200
4-Slot Battery Charger Troubleshooting ............................................................... 200
Technical Specifications................................................................................................................ 202
Decode Distances ................................................................................................ 202
I/O Connector Pin-Outs ........................................................................................ 203
1-Slot Charge Only Cradle Technical Specifications............................................ 204
1-Slot Workstation Docking Cradle Technical Specifications ............................... 204
2-Slot USB/Ethernet Cradle Technical Specifications .......................................... 205
4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 205
5-Slot Charge Only Cradle Technical Specifications............................................ 206
5-Slot Ethernet Cradle Technical Specifications .................................................. 206
4-Slot Battery Charger Technical Specifications .................................................. 207
Trigger Handle Technical Specifications .............................................................. 207
Rugged Charge/USB Cable Technical Specifications.......................................... 208
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About This Guide
This guide provides information about setting up and using the TC52x touch computer. Some screens shown
in this guide may differ from the actual screens shown on the device.
Configurations
This guide covers the following configurations:
Table 1 Configurations
Configuration Radios Display Memory
Data Capture
Options
Operating System
TC520K-1 WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0
Low Energy
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM /
32 GB Flash
2D imager
(SE-4720) and
integrated NFC
Android-based,
Google ™ Mobile
Services (GMS) 10
TC520K-1 WLAN: 802.11
a/b/g/n//ac/d/h/i/r/k/v3/w
WPAN: Bluetooth v5.0
Low Energy
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM /
32 GB Flash
2D imager
(SE-4720) and
integrated NFC
Android-based,
AOSP 10 (China
only)
TC57HO-1 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
3
/w
WPAN: Bluetooth v5.0
Low Energy
WWAN: HSPA+/
LTE/CDMA
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM / 32
GB Flash
2D imager
(SE-4710) and
integrated NFC
Google ™ Mobile
Services (GMS)
10.
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About This Guide
14
Notational Conventions
Notational conventions are used to highlight important information.
Bold text is used to highlight the following:
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Icons on a screen
Key names on a keypad
Button names on a screen.
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential.
Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The following icons are used throughout the document. The icons and their associated meanings are
described below.
NOTE: The text here indicates information that is supplemental for the user to know and that is not required to
complete a task.
IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.
TC57HO-2 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
3
/w
WPAN: Bluetooth v5.0
Low Energy
WWAN: HSPA+/
LTE
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM / 32
GB Flash
2D imager
(SE-4710) and
integrated NFC
Android Open
Source Project
(AOSP) 10 (China
only).
TC57JO-1 WLAN: 802.11
a/b/g/n/ac/d/h/i/r/k/v
3
/w
WPAN: Bluetooth v5.0
Low Energy
WWAN: HSPA+/
LTE (Data only)
5.0” High
Definition
(1280 x
720) LCD
4 GB RAM / 32
GB Flash
2D imager
(SE-4710) and
integrated NFC
Google ™ Mobile
Services (GMS)
10. (Turkey only).
Table 1 Configurations (Continued)
Configuration Radios Display Memory
Data Capture
Options
Operating System
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About This Guide
15
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Customer Support for your region. Contact information is
available at: zebra.com/support
.
When contacting support, please have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number
IMEI number
Customer Support responds to calls by email or telephone within the time limits set forth in support
agreements.
If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing
and will be given specific directions. We are not responsible for any damages incurred during shipment if the
approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
Remove the SIM card and/or microSD card from the device before shipping for service.
If the device was purchased from a business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device.
1. Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .
2. Touch About.
3. Scroll to view the following information:
Android version
Android security patch level
Android security patch version
Baseband version
Kernel version
Build number
To determine the device IMEI information (WWAN only), touch About phone > IMEI.
IMEI - Displays the IMEI number for the device.
IMEI SV - Displays the IMEI SV number for the device.
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device.
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About This Guide
16
Touch About phone > Model & hardware > Serial number.
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17
Getting Started
Introduction
This chapter provides information for getting the device up and running for the first time.
Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:
Touch computer
>
15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery
Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scan
window, display and camera window.
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Getting Started
18
Features
Figure 1 Front View
Number Item Function
1 13 MP Front Camera Takes photos and videos.
2 Receiver Use for audio playback in Handset mode.
3 Data Capture LED Indicates data capture status.
4 Microphone Use for communications in Speakerphone mode.
5 Proximity Sensor Determines proximity for turning off display when in handset mode.
6 Light Sensor Determines ambient light for controlling display backlight intensity.
7 Charging/Notification LED Indicates battery charging status while charging and application
generated notifications.
8 Touch Screen Displays all information needed to operate the device.
9 Speaker Provides audio output for video and music playback. Provides
audio in speakerphone mode.
10 Interface Connector Provides USB host and client communications, audio and device
charging via cables and accessories.
CAUTION: The interface connector is not removable. Trying to
remove the connector will cause damage to the device.
11 Microphone Use for communications in Handset mode.
12 Scan Button Initiates data capture (programmable).
13 Programmable Button Typically used for PTT communications. Where regulatory
restrictions exist
1
, button is configurable for use with other
applications.
Note 1: Pakistan, Qatar
8
13
12
11
10
9
7
6
5
3
2
4
1
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Getting Started
19
Figure 2 Rear View
Setting Up the Device
To start using the device for the first time.
1. Install a nano SIM card (TC57x only)
2. Install a micro secure digital (SD) card (optional).
3. Install hand strap (optional).
4. Install the battery.
5. Charge the device.
6. Power on the device.
Number Item Function
14 Battery PowerPrecision+ Lithium-ion battery.
15 Basic Hand Strap Mount Provides mounting point for Basic Hand Strap accessory (TC52x
only).
16 Scan Button Initiates data capture (programmable).
17 Battery Release Latches Press to remove the battery.
18 Volume Up/Down Button Increase and decrease audio volume (programmable).
19 5 MP Rear Camera Takes photos and videos.
20 Camera Flash Provides illumination for the camera.
21 Power Button Turns the display on and off. Press and hold to reset the device,
power off or swap battery.
22 Microphone Use for noise cancellation.
23 Exit Window Provides data capture using the imager.
24 NFC Antenna Provides communication with other NFC-enabled devices.
25 Headset Jack For audio output to headset.
26 Trigger Handle Mount Provide mounting support for the optional Trigger Handle.
26
16
18
19
14
21
25
17
17
20
15
23
22
24
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Getting Started
20
Installing the SIM Card
NOTE: Only use a nano SIM card.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD
precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly
grounded.
1. Remove access cover.
2. Slide the SIM card holder to the unlock position.
3. Lift the SIM card holder door.
4. Place the nano SIM card into the card holder with contacts facing down.
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