Zebra TC52x Product Reference Guide

Touch Computer

TC52x/TC57x

MN-003871-02EN Rev. A

Product Reference

Guide

for Android™ 10

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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many

jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All

COPYRIGHTS & TRADEMARKS: For complete copyright and trademark information, go to

www.zebra.com/copyright

.

WARRANTY: For complete warranty information, go to www.zebra.com/warranty

.

END USER LICENSE AGREEMENT: For complete EULA information, go to www.zebra.com/eula

.

Terms of Use

• Proprietary Statement

This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries

(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining

the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to

any other parties for any other purpose without the express, written permission of Zebra Technologies.

• Product Improvements

Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are

subject to change without notice.

• Liability Disclaimer

Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are

correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and

disclaims liability resulting therefrom.

• Limitation of Liability

In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the

accompanying product (including hardware and software) be liable for any damages whatsoever (including,

without limitation, consequential damages including loss of business profits, business interruption, or loss of

business information) arising out of the use of, the results of use of, or inability to use such product, even if

Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow

the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may

not apply to you.

Revision History

Changes to the original guide are listed below:

Change Date Description

-01EN Rev A 7/2020 Initial release.

-02EN Rev A 9/2020 Add TC57x information.

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Table of Contents

Terms of Use................................................................................................................... 2

Revision History .............................................................................................................. 2

About This Guide.............................................................................................................................. 13

Configurations............................................................................................................... 13

Notational Conventions................................................................................................. 14

Icon Conventions .......................................................................................................... 14

Service Information ....................................................................................................... 15

Determining Software Versions..................................................................................... 15

Determining the Serial Number..................................................................................... 15

Getting Started.................................................................................................................................. 17

Introduction ................................................................................................................... 17

Unpacking ..................................................................................................................... 17

Features........................................................................................................................ 18

Setting Up the Device ................................................................................................... 19

Installing the SIM Card ........................................................................................... 20

Installing a microSD Card....................................................................................... 22

Installing the Battery ............................................................................................... 23

Charging the Battery............................................................................................... 24

Charging Indicators ................................................................................................ 25

Replacing the Battery.................................................................................................... 25

Replacing the microSD Card......................................................................................... 26

Using the Device............................................................................................................................... 28

Home Screen ................................................................................................................ 28

Setting Home Screen Rotation ............................................................................... 29

Status Bar............................................................................................................... 29

Notification Icons.............................................................................................. 30

Status Icons ..................................................................................................... 31

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Managing Notifications ........................................................................................... 31

Opening the Quick Access Panel ........................................................................... 32

Quick Access Panel Icons................................................................................ 33

Editing Icons on the Quick Settings Bar ................................................................. 34

Battery Management..................................................................................................... 34

Checking Battery Status ......................................................................................... 34

Monitoring Battery Usage ....................................................................................... 34

Low Battery Notification.......................................................................................... 35

Interactive Sensor Technology...................................................................................... 35

Waking the Device ........................................................................................................ 35

USB Communication..................................................................................................... 36

Transferring Files.................................................................................................... 36

Transferring Photos ................................................................................................ 36

Disconnect from the Host Computer ...................................................................... 36

Settings.............................................................................................................................................. 37

Accessing Settings........................................................................................................ 37

Display Settings ............................................................................................................ 37

Setting the Screen Brightness Manually................................................................. 37

Setting the Screen Brightness Automatically.......................................................... 37

Setting Night Light .................................................................................................. 37

Setting Screen Rotation.......................................................................................... 38

Setting Screen Timeout .......................................................................................... 38

Setting Font Size .................................................................................................... 38

Notification LED Brightness Level .......................................................................... 39

Touch Panel Mode ................................................................................................. 39

Setting the Date and Time ............................................................................................ 39

General Sound Setting.................................................................................................. 40

Sound Options........................................................................................................ 40

Setting Wake-Up Sources............................................................................................. 41

Remapping a Button ..................................................................................................... 41

Remappable Keys......................................................................................................... 42

Keyboards..................................................................................................................... 42

Keyboard Configuration.......................................................................................... 42

Enabling Keyboards ......................................................................................... 42

Switching Between Keyboards......................................................................... 42

Using the Android and Gboard Keyboards............................................................. 43

Edit Text ........................................................................................................... 43

Entering Numbers, Symbols, and Special Characters ..................................... 43

Using the Enterprise Keyboard............................................................................... 43

Numeric Tab..................................................................................................... 43

Alpha Tab......................................................................................................... 43

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Additional Character Tab ................................................................................. 43

Scan Tab.......................................................................................................... 44

Language Usage........................................................................................................... 44

Changing the Language Setting ............................................................................. 44

Adding Words to the Dictionary .............................................................................. 44

Notifications................................................................................................................... 44

Setting App Notifications ........................................................................................ 44

Viewing Notification Settings for All Apps ........................................................ 45

Controlling Lock Screen Notifications .............................................................. 45

Blink Light......................................................................................................... 45

Applications ...................................................................................................................................... 46

Accessing Apps............................................................................................................. 49

Switching Between Recent Apps............................................................................ 49

Battery Manager............................................................................................................ 49

Opening Battery Manager ...................................................................................... 50

Battery Manager Information Tab........................................................................... 50

Battery Manager Swap Tab.................................................................................... 51

Camera ......................................................................................................................... 52

Taking Photos......................................................................................................... 52

Recording Videos ................................................................................................... 53

Camera Settings..................................................................................................... 54

DataWedge Demonstration........................................................................................... 55

Scanner Selection .................................................................................................. 55

PTT Express Voice Client ............................................................................................. 56

PTT Express User Interface ................................................................................... 56

PTT Audible Indicators ........................................................................................... 57

PTT Notification Icons ............................................................................................ 57

Enabling PTT Communication................................................................................ 57

Selecting a Talk Group ........................................................................................... 58

PTT Communication............................................................................................... 58

Creating a Group Call ...................................................................................... 58

Responding with a Private Response .............................................................. 59

Disabling PTT Communication ............................................................................... 59

RxLogger....................................................................................................................... 60

RxLogger Configuration.......................................................................................... 60

Configuration File ................................................................................................... 60

Enabling Logging.................................................................................................... 60

Disabling Logging ................................................................................................... 60

Extracting Log Files ................................................................................................ 60

Backing Up ............................................................................................................. 60

RxLogger Utility ...................................................................................................... 61

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Initiating the Main Chat Head........................................................................... 61

Removing the Main Chat Head ........................................................................ 61

Viewing Logs.................................................................................................... 61

Removing a Sub Chat Head Icon..................................................................... 61

Backing Up In Overlay View............................................................................. 61

Sound Recorder............................................................................................................ 61

Wireless............................................................................................................................................. 63

Wireless Wide Area Networks....................................................................................... 63

Sharing the Mobile Data Connection...................................................................... 63

Enabling USB Tethering................................................................................... 63

Enabling Bluetooth Tethering........................................................................... 64

Enabling Wi-Fi Hotspot .................................................................................... 64

Configuring the Wi-Fi Hotspot .......................................................................... 64

Data Usage............................................................................................................. 65

Setting Data Usage Warning............................................................................ 65

Setting Data Limit............................................................................................. 65

Cellular Network Settings ....................................................................................... 66

Data When Roaming........................................................................................ 66

Setting Preferred Network................................................................................ 66

Using Search for MicroCell .............................................................................. 66

Configuring the Access Point Name ................................................................ 66

Locking the SIM Card....................................................................................... 67

Wireless Local Area Networks ...................................................................................... 67

Connecting to a Wi-Fi Network............................................................................... 68

Removing a Wi-Fi Network..................................................................................... 68

WLAN Configuration ..................................................................................................... 68

Configuring a Secure Wi-Fi Network ...................................................................... 68

Manually Adding a Wi-Fi Network .......................................................................... 69

Configuring for a Proxy Server ............................................................................... 70

Configuring the Device to Use a Static IP Address ................................................ 71

Wi-Fi Preferences................................................................................................... 71

Additional Wi-Fi Settings ........................................................................................ 71

Wi-Fi Direct............................................................................................................. 72

Bluetooth....................................................................................................................... 72

Adaptive Frequency Hopping ................................................................................. 72

Security................................................................................................................... 73

Bluetooth Profiles ................................................................................................... 73

Bluetooth Power States .......................................................................................... 74

Bluetooth Radio Power........................................................................................... 75

Enabling Bluetooth ........................................................................................... 75

Disabling Bluetooth .......................................................................................... 75

Discovering Bluetooth Device(s) ............................................................................ 75

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Changing the Bluetooth Name ............................................................................... 75

Connecting to a Bluetooth Device .......................................................................... 76

Selecting Profiles on the Bluetooth Device............................................................. 76

Unpairing a Bluetooth Device ................................................................................. 76

Cast............................................................................................................................... 76

Near Field Communications.......................................................................................... 77

Reading NFC Cards ............................................................................................... 77

Sharing Information Using NFC.............................................................................. 78

Enterprise NFC Settings......................................................................................... 78

Data Capture ..................................................................................................................................... 80

Imaging ......................................................................................................................... 80

Digital Camera .............................................................................................................. 80

Linear Imager................................................................................................................ 81

Operational Modes ................................................................................................. 81

RS507/RS507X Hands-Free Imager............................................................................. 82

RS5100 Ring Scanner .................................................................................................. 82

RS6000 Bluetooth Ring Scanner .................................................................................. 82

DS3678 Digital Scanner................................................................................................ 83

LI3678 Linear Scanner.................................................................................................. 83

DS2278 Digital Scanner................................................................................................ 84

Scanning Considerations .............................................................................................. 84

Scanning with Internal Imager....................................................................................... 84

Scanning with Internal Camera..................................................................................... 86

Scanning with RS507/RS507X Hands-Free Imager ..................................................... 87

Scanning with RS6000 Bluetooth Ring Scanner........................................................... 88

Scanning with RS5100 Ring Scanner........................................................................... 89

Scanning with the DS3678 Bluetooth Scanner ............................................................. 91

Scanning with LI3678 Linear Imager............................................................................. 91

Scanning with DS2278 Digital Scanner ........................................................................ 92

Pairing the Bluetooth Ring Scanner.............................................................................. 93

Pairing Using Near Field Communication ..................................................................... 93

Pairing in HID Mode Using Near Field Communication.......................................... 94

Pairing Using Simple Serial Interface ..................................................................... 95

Pairing Using Bluetooth Human Interface Device .................................................. 96

Pairing a Bluetooth Scanner ......................................................................................... 97

Pairing Using Simple Serial Interface ..................................................................... 97

Pairing Using Bluetooth Human Interface Device .................................................. 97

DataWedge ................................................................................................................... 98

Enabling DataWedge.............................................................................................. 98

Disabling DataWedge............................................................................................. 98

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Supported Decoders............................................................................................... 99

Calls ................................................................................................................................................. 102

Emergency Calling...................................................................................................... 102

Audio Modes ............................................................................................................... 102

Bluetooth Headset....................................................................................................... 102

Wired Headset ............................................................................................................ 103

Adjusting Audio Volume.............................................................................................. 103

Making a Call Using the Dialer.................................................................................... 103

Accessing Dialing Options.................................................................................... 104

Making a Call Using Contacts..................................................................................... 104

Using the Dialer .................................................................................................... 104

Using the Contacts App........................................................................................ 104

Making a Call Using Call History................................................................................. 104

Using the Call History List .................................................................................... 105

Making a Conference Call on GSM............................................................................. 105

Making a Call Using a Bluetooth Headset................................................................... 105

Answering Calls .......................................................................................................... 106

Call Settings................................................................................................................ 106

Accessories..................................................................................................................................... 108

Battery Charging ......................................................................................................... 111

Main Battery Charging.......................................................................................... 111

Spare Battery Charging ........................................................................................ 111

Charging Temperature ......................................................................................... 112

1-Slot USB Charge Cradle.......................................................................................... 113

Setup .................................................................................................................... 114

Charging the Device ............................................................................................. 114

Inserting a Device with Rugged Boot into Cradle ................................................. 115

1-Slot Workstation Docking Cradle ............................................................................. 116

Setup .................................................................................................................... 118

Ethernet Setup...................................................................................................... 119

Scanner Setup...................................................................................................... 119

Security................................................................................................................. 119

Using the Workstation Cradle............................................................................... 120

Changing Monitor Resolution ............................................................................... 120

Charging the Device ............................................................................................. 120

Inserting a TC5X with Rugged Boot into Cradle ......................................................... 120

2-Slot USB/Ethernet Cradle ........................................................................................ 122

Setup .................................................................................................................... 123

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Ethernet Settings............................................................................................ 123

Configuring Ethernet Proxy Settings .............................................................. 123

Configuring Ethernet Static IP Address.......................................................... 124

4-Slot Charge Only Cradle with Battery Charger ........................................................ 128

Setup .................................................................................................................... 129

Charging the Device ............................................................................................. 129

Inserting a TC5X with Rugged Boot into Cradle................................................... 130

Charging the Spare Battery .................................................................................. 130

5-Slot Charge Only Cradle.......................................................................................... 132

Setup .................................................................................................................... 133

Charging the Device ............................................................................................. 133

Inserting a Device with Rugged Boot into Cradle ................................................. 134

5-Slot Ethernet Cradle................................................................................................. 135

Setup .................................................................................................................... 136

Daisy-chaining Ethernet Cradles .......................................................................... 136

Ethernet Settings .................................................................................................. 137

Configuring Ethernet Proxy Settings .............................................................. 137

Configuring Ethernet Static IP Address.......................................................... 138

Charging the Device ............................................................................................. 138

Inserting a TC5X with Rugged Boot into Cradle................................................... 139

Establishing Ethernet Connection .................................................................. 139

LED Indicators ...................................................................................................... 140

4-Slot Battery Charger ................................................................................................ 141

Setup .................................................................................................................... 141

Single Charger Setup..................................................................................... 141

Two Charger Setup ........................................................................................ 142

Charging Spare Batteries ..................................................................................... 143

Rugged Boot ............................................................................................................... 145

Installation ............................................................................................................ 145

Installing Plastic Stylus ......................................................................................... 146

Charging with Cradles .......................................................................................... 147

Basic Hand Strap Kit................................................................................................... 149

Installation ............................................................................................................ 149

Removal ............................................................................................................... 150

2.5 mm Audio Adapter ................................................................................................ 152

3.5 mm Audio Adapter ................................................................................................ 153

Rugged Charge/USB Cable........................................................................................ 154

Connecting Rugged Charge/USB Cable to Device .............................................. 154

Connecting to TC5X with Rugged Boot................................................................ 155

USB Communication ............................................................................................ 156

Charging the Device ............................................................................................. 156

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Disconnecting the Rugged Charge/USB Cable.................................................... 157

Trigger Handle ............................................................................................................ 158

Installing the Rugged Boot ................................................................................... 158

Installing the Optional Lanyard ............................................................................. 160

Inserting the Device into the Trigger Handle ........................................................ 161

Removing the Device from the Trigger Handle .................................................... 161

Power Supply.............................................................................................................. 163

5-Slot Cradle Rack Installation.................................................................................... 164

4-Slot Battery Chargers Rack Installation ................................................................... 167

Rack Mount Installation............................................................................................... 170

Wall Installation........................................................................................................... 173

Bottom Tray Assembly ......................................................................................... 173

Bracket Wall Mounting.......................................................................................... 173

Application Deployment................................................................................................................. 175

Security ....................................................................................................................... 175

Secure Certificates...................................................................................................... 175

Installing a Secure Certificate ..................................................................................... 175

Configuring Credential Storage Settings .............................................................. 176

Development Tools ..................................................................................................... 176

Android Application Development ........................................................................ 176

Development Workstation .............................................................................. 176

Enabling Developer Options .......................................................................... 176

EMDK for Android................................................................................................. 177

StageNow ............................................................................................................. 177

GMS Restricted........................................................................................................... 177

ADB USB Setup.......................................................................................................... 177

Enabling USB Debugging..................................................................................... 177

Application Installation ................................................................................................ 178

Installing Applications Using the USB Connection ............................................... 178

Installing Applications Using the Android Debug Bridge ...................................... 179

Installing Applications Using a microSD Card ...................................................... 179

Uninstalling an Application ................................................................................... 180

Performing a System Update...................................................................................... 180

Downloading the System Update Package .......................................................... 181

Performing a System Update Using microSD Card.............................................. 181

Performing a System Update Using ADB............................................................. 181

Verifying System Update Installation.................................................................... 182

Enterprise Reset ......................................................................................................... 182

Performing an Enterprise Reset From Device Settings........................................ 182

Downloading the Enterprise Reset Package ........................................................ 183

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Performing an Enterprise Reset Using microSD Card ......................................... 183

Performing an Enterprise Reset Using ADB......................................................... 183

Performing a Factory Reset ........................................................................................ 184

Downloading the Factory Reset Package ............................................................ 184

Performing a Factory Reset Using microSD Card................................................ 184

Performing a Factory Reset Using ADB ............................................................... 185

Storage........................................................................................................................ 186

Random Access Memory ..................................................................................... 186

Viewing Memory............................................................................................. 186

Internal Storage .................................................................................................... 186

Viewing Internal Storage ................................................................................ 186

External Storage................................................................................................... 186

Viewing External Storage............................................................................... 187

Formatting a microSD Card ........................................................................... 187

Formatting a microSD Card as Internal Memory............................................ 187

Enterprise Folder .................................................................................................. 187

Managing Apps ........................................................................................................... 187

App Details ........................................................................................................... 188

Managing Downloads.................................................................................................. 188

Maintenance and Troubleshooting ............................................................................................... 189

Introduction ................................................................................................................. 189

Maintaining the Device................................................................................................ 189

Display Best Practices ................................................................................................ 189

Image Retention ................................................................................................... 189

Battery Safety Guidelines ..................................................................................... 190

Cleaning Instructions................................................................................................... 190

Cleaning and Disinfecting Guidelines................................................................... 190

Approved Cleaning and Disinfectant Agents ........................................................ 191

Special Cleaning Notes ........................................................................................ 191

Cleaning Frequency ............................................................................................. 191

Cleaning the Device.................................................................................................... 192

Housing ................................................................................................................ 192

Display.................................................................................................................. 192

Camera and Exit Window ..................................................................................... 192

Battery Guide Slots............................................................................................... 192

Battery Connector and Locating Magnet Cleaning............................................... 192

Cleaning Cradle Connectors....................................................................................... 193

Troubleshooting .......................................................................................................... 194

Resetting the Device ............................................................................................ 194

Performing a Soft Reset................................................................................. 194

Performing a Hard Reset ............................................................................... 194

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TC52x ................................................................................................................... 194

1-Slot Charge Only Cradle ................................................................................... 197

1-Slot Workstation Docking Cradle....................................................................... 197

2-Slot USB/Ethernet Cradle.................................................................................. 198

4-Slot Charge Only Cradle with Battery Charger Troubleshooting....................... 199

5-Slot Charge Only Cradle Troubleshooting......................................................... 199

5-Slot Ethernet Cradle Troubleshooting ............................................................... 200

4-Slot Battery Charger Troubleshooting ............................................................... 200

Technical Specifications................................................................................................................ 202

Decode Distances ................................................................................................ 202

I/O Connector Pin-Outs ........................................................................................ 203

1-Slot Charge Only Cradle Technical Specifications............................................ 204

1-Slot Workstation Docking Cradle Technical Specifications ............................... 204

2-Slot USB/Ethernet Cradle Technical Specifications .......................................... 205

4-Slot Charge Only Cradle with Battery Charger Technical Specifications .......... 205

5-Slot Charge Only Cradle Technical Specifications............................................ 206

5-Slot Ethernet Cradle Technical Specifications .................................................. 206

4-Slot Battery Charger Technical Specifications .................................................. 207

Trigger Handle Technical Specifications .............................................................. 207

Rugged Charge/USB Cable Technical Specifications.......................................... 208

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About This Guide

This guide provides information about setting up and using the TC52x touch computer. Some screens shown

in this guide may differ from the actual screens shown on the device.

Configurations

This guide covers the following configurations:

Table 1 Configurations

Configuration Radios Display Memory

Data Capture

Options

Operating System

TC520K-1 WLAN: 802.11

a/b/g/n//ac/d/h/i/r/k/v3/w

WPAN: Bluetooth v5.0

Low Energy

5.0” High

Definition

(1280 x

720) LCD

4 GB RAM /

32 GB Flash

2D imager

(SE-4720) and

integrated NFC

Android-based,

Google ™ Mobile

Services (GMS) 10

TC520K-1 WLAN: 802.11

a/b/g/n//ac/d/h/i/r/k/v3/w

WPAN: Bluetooth v5.0

Low Energy

5.0” High

Definition

(1280 x

720) LCD

4 GB RAM /

32 GB Flash

2D imager

(SE-4720) and

integrated NFC

Android-based,

AOSP 10 (China

only)

TC57HO-1 WLAN: 802.11

a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

Low Energy

WWAN: HSPA+/

LTE/CDMA

5.0” High

Definition

(1280 x

720) LCD

4 GB RAM / 32

GB Flash

2D imager

(SE-4710) and

integrated NFC

Google ™ Mobile

Services (GMS)

10.

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About This Guide

14

Notational Conventions

Notational conventions are used to highlight important information.

• Bold text is used to highlight the following:

• Dialog box, window and screen names

• Drop-down list and list box names

• Check box and radio button names

• Icons on a screen

• Key names on a keypad

• Button names on a screen.

• Bullets (•) indicate:

• Action items

• Lists of alternatives

• Lists of required steps that are not necessarily sequential.

• Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.

Icon Conventions

The following icons are used throughout the document. The icons and their associated meanings are

described below.

NOTE: The text here indicates information that is supplemental for the user to know and that is not required to

complete a task.

IMPORTANT: The text here indicates information that is important for the user to know.

CAUTION: If the precaution is not heeded, the user could receive minor or moderate injury.

TC57HO-2 WLAN: 802.11

a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

Low Energy

WWAN: HSPA+/

LTE

5.0” High

Definition

(1280 x

720) LCD

4 GB RAM / 32

GB Flash

2D imager

(SE-4710) and

integrated NFC

Android Open

Source Project

(AOSP) 10 (China

only).

TC57JO-1 WLAN: 802.11

a/b/g/n/ac/d/h/i/r/k/v

3

/w

WPAN: Bluetooth v5.0

Low Energy

WWAN: HSPA+/

LTE (Data only)

5.0” High

Definition

(1280 x

720) LCD

4 GB RAM / 32

GB Flash

2D imager

(SE-4710) and

integrated NFC

Google ™ Mobile

Services (GMS)

10. (Turkey only).

Table 1 Configurations (Continued)

Configuration Radios Display Memory

Data Capture

Options

Operating System

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About This Guide

15

WARNING: If danger is not avoided, the user CAN be seriously injured or killed.

DANGER: If danger is not avoided, the user WILL be seriously injured or killed.

Service Information

If you have a problem with your equipment, contact Customer Support for your region. Contact information is

available at: zebra.com/support

.

When contacting support, please have the following information available:

• Serial number of the unit (found on manufacturing label)

• Model number or product name (found on manufacturing label)

• Software type and version number

• IMEI number

Customer Support responds to calls by email or telephone within the time limits set forth in support

agreements.

If the problem cannot be solved by Customer Support, the user may need to return the equipment for servicing

and will be given specific directions. We are not responsible for any damages incurred during shipment if the

approved shipping container is not used. Shipping the units improperly can possibly void the warranty.

Remove the SIM card and/or microSD card from the device before shipping for service.

If the device was purchased from a business partner, contact that business partner for support.

Determining Software Versions

Before contacting Customer Support, determine the current software version on your device.

1. Swipe down from the Status bar with two fingers to open the Quick Access panel and then touch .

2. Touch About.

3. Scroll to view the following information:

• Android version

• Android security patch level

• Android security patch version

• Baseband version

• Kernel version

• Build number

To determine the device IMEI information (WWAN only), touch About phone > IMEI.

• IMEI - Displays the IMEI number for the device.

• IMEI SV - Displays the IMEI SV number for the device.

Determining the Serial Number

Before contacting Customer Support, determine the serial number of your device.

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About This Guide

16

• Touch About phone > Model & hardware > Serial number.

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17

Getting Started

Introduction

This chapter provides information for getting the device up and running for the first time.

Unpacking

1. Carefully remove all protective material from the device and save the shipping container for later

storage and shipping.

2. Verify that the following were received:

• Touch computer

• >

15.48 Watt hours (typical) / > 4,150 mAh PowerPrecision+ Lithium-ion battery

• Regulatory Guide.

3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global

Customer Support center immediately.

4. Prior to using the device for the first time, remove the protective shipping film that covers the scan

window, display and camera window.

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Getting Started

18

Features

Figure 1 Front View

Number Item Function

1 13 MP Front Camera Takes photos and videos.

2 Receiver Use for audio playback in Handset mode.

3 Data Capture LED Indicates data capture status.

4 Microphone Use for communications in Speakerphone mode.

5 Proximity Sensor Determines proximity for turning off display when in handset mode.

6 Light Sensor Determines ambient light for controlling display backlight intensity.

7 Charging/Notification LED Indicates battery charging status while charging and application

generated notifications.

8 Touch Screen Displays all information needed to operate the device.

9 Speaker Provides audio output for video and music playback. Provides

audio in speakerphone mode.

10 Interface Connector Provides USB host and client communications, audio and device

charging via cables and accessories.

CAUTION: The interface connector is not removable. Trying to

remove the connector will cause damage to the device.

11 Microphone Use for communications in Handset mode.

12 Scan Button Initiates data capture (programmable).

13 Programmable Button Typically used for PTT communications. Where regulatory

restrictions exist

1

, button is configurable for use with other

applications.

Note 1: Pakistan, Qatar

8

13

12

11

10

9

7

6

5

3

2

4

1

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Getting Started

19

Figure 2 Rear View

Setting Up the Device

To start using the device for the first time.

1. Install a nano SIM card (TC57x only)

2. Install a micro secure digital (SD) card (optional).

3. Install hand strap (optional).

4. Install the battery.

5. Charge the device.

6. Power on the device.

Number Item Function

14 Battery PowerPrecision+ Lithium-ion battery.

15 Basic Hand Strap Mount Provides mounting point for Basic Hand Strap accessory (TC52x

only).

16 Scan Button Initiates data capture (programmable).

17 Battery Release Latches Press to remove the battery.

18 Volume Up/Down Button Increase and decrease audio volume (programmable).

19 5 MP Rear Camera Takes photos and videos.

20 Camera Flash Provides illumination for the camera.

21 Power Button Turns the display on and off. Press and hold to reset the device,

power off or swap battery.

22 Microphone Use for noise cancellation.

23 Exit Window Provides data capture using the imager.

24 NFC Antenna Provides communication with other NFC-enabled devices.

25 Headset Jack For audio output to headset.

26 Trigger Handle Mount Provide mounting support for the optional Trigger Handle.

26

16

18

19

14

21

25

17

20

15

23

22

24

MN-003871-02ENa_tc52x-tc57x-android-10-prg-en.book Page 19

Getting Started

20

Installing the SIM Card

NOTE: Only use a nano SIM card.

CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD

precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly

grounded.

1. Remove access cover.

2. Slide the SIM card holder to the unlock position.

3. Lift the SIM card holder door.

4. Place the nano SIM card into the card holder with contacts facing down.

MN-003871-02ENa_tc52x-tc57x-android-10-prg-en.book Page 20

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Zebra TC52x Product Reference Guide

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