Tynetec ZXT843 User guide

Type
User guide

This manual is also suitable for

Tynetec ZXT843 is a medication dispenser designed to help you manage your medication regimen. It features audible and visual alerts to remind you when it's time to take your pills, so you can stay on track with your treatment plan. The dispenser can hold up to 28 days' worth of medication, and it can be programmed to dispense 1 to 24 doses per day. It also has a self-locking pill shutter to prevent double-dosing, and a key lockable lid to prevent access to medication by unauthorized individuals.

Tynetec ZXT843 is a medication dispenser designed to help you manage your medication regimen. It features audible and visual alerts to remind you when it's time to take your pills, so you can stay on track with your treatment plan. The dispenser can hold up to 28 days' worth of medication, and it can be programmed to dispense 1 to 24 doses per day. It also has a self-locking pill shutter to prevent double-dosing, and a key lockable lid to prevent access to medication by unauthorized individuals.

Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Trusted Technology
Caring for People
869MHz
Pill Dispenser
_________________________________________________________________________
________________________________________________________________
Doc No. FM0834 V1.04 Page 1
Compatible with Reach IP, Advent XT2, Carer Response,
Touchsafe Pro V4.01 onward and NOVO
Audible & visual alert when pills are ready to take
1 to 28 day capacity 1 to 24 doses per day
Self-locking pill shutter to prevent double-dosing
Key lockable lid to prevent access to medication
Easy to program using display menu’s
Real time clock with auto-BST adjustment
User replaceable batteries: 4 x AA Alkaline
Low battery warning
Operating Temperature: +5oC to +40oC
Telecare Transceiver: 869.2125MHz Class 1.5
Digital Heartbeat
Weight: 490 grams
Dimensions: 180mm diameter x 56mm depth
Product Code: ZXT843 (or NEAT: NE1022003-01)
Positioning
The Pill Dispenser is a free-standing unit which can be
placed on any flat surface within the home.
Operation
The Pill Dispenser will sound an alarm, flash a red light
and the display will show “TAKE MED” when it’s time for
the user to take their medication.
It will make the correct dosage available at the correct
time each day, at all other times the pills are securely
locked inside the dispenser.
If the pills are not taken, an alert will be sent to the
Alarm Receiving Centre (ARC) or local Manager.
Warning
Certain medication should not be exposed to the air and
should therefore not be placed in automatic dispensers; if
in doubt check with a Pharmacist.
Medication Time Alert
When the alarm sounds the shutter will be unlocked. The
pills are removed from the dispenser by tilting it through
90o and pouring them into the hand.
The tilting action will silence the
alarm then re-lock the shutter
again after 2 minutes.
If the dispenser is not tilted
the alarm will continue
until the programmable
AFTER time has expired
(5 mins to 5 hours). When
half the AFTER time expires an
alarm call will be transmitted to the ARC or the
local Manager. When the full AFTER time has expired
another alarm will be transmitted and the shutter will lock
to prevent the possibility of 2 doses being taken within a
short time (i.e. potential double-dosing).
Dispenser Left Upside Down
If the Pill Dispenser is upside down when an alarm occurs,
the alarm will sound as normal, but the tray will not turn
until the dispenser is returned upright.
If more than one alarm time has passed whilst the
dispenser has been upside down the dispenser will present
the correct medication for that time.
Low Battery Condition
If the battery level falls below 20% the display will show
LOWBATT” in sequence with the DATE/TIME.
If the batteries have not been replaced by 00:05:10 (five
minutes and 10 seconds after midnight) a low battery
condition will be reported automatically to the ARC or the
local Manager. This will repeat every night at 00:05:10
until the batteries are replaced.
If the battery percentage falls to 0% the Pill Dispenser will
cease to operate, it will bleep, and the display will show
ERROR 10”. The battery level can be checked at any time
by tilting the dispenser forward (between 15 and 40
degrees); after the “NEXT DOSE” and “DOSES LEFT
information the battery level remaining will be displayed
e.g. “B 75%”.
All programming is retained when the batteries are
replaced. The time may need correcting if the batteries are
left out or are completely out of charge.
Replacement batteries: 4 x 1.5V Alkaline AA Rechargeable
batteries may also be used but ensure the “BATT” function
in Menu B is set as “NIMH”.
Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Trusted Technology
Caring for People
869MHz
Pill Dispenser
_________________________________________________________________________
________________________________________________________________
Doc No. FM0834 V1.04 Page 2
The photo
here shows
Mon Eve is
the next dose
Error Alarm
If the tray fails to rotate due to an obstruction an alarm
will sound, and the display will show ERROR 01, 04 or 08.
This can be cleared by pressing button 3. Any obstruction
should be removed. When the obstruction is cleared retest
the unit. If the fault cannot be rectified contact your
supplier.
Out of Range Notification (Reach IP/NOVO)
The Reach IP/NOVO can monitor all radio peripheral
devices to determine whether they have been damaged or
removed from an installation. Should the Reach IP be
unable to detect a device’s heartbeat it will automatically
generate a “radio out of range” notification. Firstly,
investigate if there’s a genuine reason for the alert, if not,
arrange for the peripheral device to be replaced
immediately.
The “Radio out of range timer” can be set from 30 hours to
99999 hours in Pulse CMP. “Radio supervision” can be
disabled by unchecking the tick box associated with each
peripheral device in Pulse CMP.
Self-Test Mode
The tray rotation, light and alarm sound can all be tested
and demonstrated by pressing and holding all 3 buttons
down together until TEST is displayed. Press button 3 to
start a whole alarm sequence, the display will show
DEMO”. Close the lid and the tray will turn to the open
position.
The alarm will sound, the light will flash, and the display
will show “TAKE MED”.
Pick the dispenser up and tip forward to demonstrate
dispensing the medication.
The display will show “CLOSE” and the tray will turn to the
locked position.
Press button 3 to repeat or press and hold button 1 for a
few seconds to end.
Cleaning
Dispenser unit: do not submerge in water, wipe clean with
a damp cloth only and polish with a dry duster. Avoid using
strong detergents or furniture polish.
Internal Tray: may be washed in warm water or in a dish
washer (max 70oC).
Disposal
Waste electrical products should not be disposed
of with normal household waste. The Pill
Dispenser is ideally suited for disposal within the
waste electronic and electrical equipment (WEEE)
recycling scheme. Please recycle where facilities exist.
Check with your local authority or contact your supplier for
recycling/disposal advice.
Loading the Pill Dispenser
The Pill Dispenser is provided with clearly printed discs.
These discs identify the day of the week and the
appropriate number of doses per day (between
1 and 4). A blank disc is provided for those on 5 or more
doses per day. Place the appropriate disc for the required
pill dosage on top of the tray taking care to line-up the
holes and push down over the 4 locating pins. Use the disc
as a guide when placing the pills. After filling, position the
tray so that the compartment with the first dose to be
taken by the user is to the right of the opening.
Resetting the Doses Left Display
Each time medication is dispensed the number of “DOSES
LEFT” will reduce by 1.
When the tray is re-filled it is important to reset the
counter by pressing button 2 until “TRAY Z” is displayed.
If the dispenser is working in the “SECUREmode, the tray
will move a half turn to lock the shutter.
The number of “DOSES LEFT” will now be the same as the
number entered in the “FILLED” quantity setting.
Close the lid and lock with the key supplied.
The refill frequency will depend on the number of daily
doses; once a day refill every 28 days, twice a day refill
every 14 days, three times a day refill every 9 days, four
times a day refill every 7 days, etc.
Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Trusted Technology
Caring for People
869MHz
Pill Dispenser
_________________________________________________________________________
________________________________________________________________
Doc No. FM0834 V1.04 Page 3
How to install the Pill Dispenser
From new you will need to open
the battery compartment and
remove the battery isolation strip
shown in the photo here.
The display will show “BOOT
followed by the software version e.g. SW-007 then the
battery charge level “B 100%” (full charge).
When the display shows “CLOCK” and flashes “00:00 the
unit is ready to program.
There are 2 programming menus; Menu A contains the
basic settings and Menu B contains more advanced
functions. See below;
Menu A Settings
Press button 1 to cycle through the following functions;
CLOCK DATE DOSES ALARMS
Press and hold button 1 for 3 seconds to exit the menu and
revert to normal operation.
Setting the Clock
Press button 1 once and CLOCK is displayed.
Press button 2/3 to set the time (00:00 to 23:59) Note:
press and hold for fast forward/reverse
Press button 1 to end and DATE will be displayed.
Setting the Date
The DATE display will change to YY after a few secs.
Press button 2/3 to set the YEAR (00 to 99)
Press button 1 and MM will be displayed
Press button 2/3 to set the MONTH (01 to 12)
Press button 1 and DD will be displayed
Press button 2/3 to set the DATE (01 to 31)
Press button 1 to end and DOSES will be displayed.
Setting the Number of Doses per Day
The DOSES display will change to display the number of
doses per day after a few seconds.
Press button 2/3 to set the doses per day (00 to 24)
Press button 1 to end and ALARMS will be displayed.
Setting the Alarm Times for each Dose
The ALARMS display will change to display the time for the
first dose after a few seconds.
Press button 2/3 to set the time for the first dose
Press button 1 to end then set alarm time 2
Repeat for each alarm time, the number of alarm times is
determined by the “number of doses per day” set above.
Menu B Settings
Press and hold button 3 until BEFORE is displayed then
press button 1 to cycle through; AFTER SOUND LIGHT
FILLED BATT SECURE HOURS DLS START
STOP RECORD
Press and hold button 1 for 3 seconds to exit the menu and
revert to normal operation.
Setting the Before Time
The BEFORE time allows medication to be taken up to 5
hours earlier than the next alarm time.
If this option is set the user may access their medication in
advance by turning the Pill Dispenser upside down then
back upright again twice in succession, the tray will rotate
one step and the next dose will become available.
Press and hold button 3 until BEFORE is displayed
Press button 2/3 to set the before time (00:00 = not
required, to 05:00 max)
Press button 1 to end and AFTER will be displayed.
Setting the After Time
The AFTER time sets how long the alarm sounds and the
pill shutter remains unlocked after the medication is due.
If half the AFTER time expires an alarm call will be
transmitted. If the full AFTER time expires another alarm
call will be transmitted and the pill shutter will lock shut.
After AFTER is displayed;
Press button 2/3 to set the after time (00:05 to 05:00)
Press button 1 to end and SOUND will be displayed.
Setting the Alarm Sound
The alarm SOUND will play to alert the user when it is time
to take their medication. It will sound every 5 seconds for
the first minute, then every 8 seconds up to 1 hour then
once a minute until the medication is dispensed or the
AFTER time is reached, maximum 5 hours.
After SOUND is displayed;
Press buttons 2/3 to select the preferred sound (01 to 04).
Select 00 for no sound.
Press button 1 to end and LIGHT will be displayed.
Setting the Light On/Off
The LIGHT will flash to alert the user when it is time to take
their medication. It will flash every 5 seconds for the first
minute, then every 8 seconds up to 1 hour then once every
16 seconds until the medication is dispensed or the AFTER
time is reached, maximum 5 hours.
After LIGHT is displayed;
Press button 2 for no light (display shows OFF)
Press button 3 for light (display shows ON)
Press button 1 to end and FILLED will be displayed.
Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Trusted Technology
Caring for People
869MHz
Pill Dispenser
_________________________________________________________________________
________________________________________________________________
Doc No. FM0834 V1.04 Page 4
Setting the Filled Quantity
This is the number of doses placed in the medication tray
when filled and allows the DOSES LEFT display to be
shown.
After FILLED is displayed;
Press button 2/3 to set the FILLED quantity (00 to 28)
Press button 1 to end and BATT will be displayed.
Setting the Battery Type
It is possible to use 4 x AA size alkaline or 4 x AA size
rechargeable batteries in the Pill Dispenser.
After BATT is displayed;
Press button 2 to select alkaline (ALC)
Press button 3 to select rechargeable (NIMH)
Press button 1 to end and SECURE will be displayed.
Setting the Secure Mode
With SECURE mode ON the pill shutter will be locked
except at alarm time and during the subsequent after time.
With SECURE mode OFF the shutter does not lock.
After SECURE is displayed;
Press button 2 to select secure mode ON
Press button 3 to select secure mode OFF
Press button 1 to end and HOURS will be displayed.
Setting the Hours Mode
The clock can be set to display the time in 12 hour AM/PM
mode or 24 hour mode.
After HOURS is displayed;
Press button 2 to select 12 hour clock (AM/PM)
Press button 3 to select 24 hour clock
Press button 1 to end and DLS will be displayed.
Setting the Daylight Saving Mode
The clock can be set to automatically adjust +/- 1 hour
every March/October for GMT/BST.
After DLS is displayed;
Press button 2/3 to select OFF/EU/US
Set EU for Europe, US for America or OFF to disable.
Press button 1 to end and START will be displayed.
Setting the Start Time
It is possible to delay the time at which the dispenser will
start to operate (useful if the dispenser is being filled off
site and being delivered to the user later).
After START is displayed the display will change to YY after
a few seconds;
Press button 2/3 to set the YEAR (00 to 99)
Press button 1 and MM will be displayed
Press button 2/3 to set the MONTH (01 to 12)
Press button 1 and DD will be displayed
Press button 2/3 to set the DATE (01 to 31)
Press button 1 and HH will be displayed
Press button 2/3 to set the HOUR (01 to 23)
Press button 1 to end and STOP will be displayed.
The time (HH) should be in advance of the first dose to be
dispensed for the user.
Setting the Stop Time
It is possible to stop the dispenser’s operation at a future
date and time. This is useful if two dispensers are being
used by one user in sequence and this ensures only one
dispenser is active at one time.
After STOP is displayed the display will change to YY after a
few seconds;
Press button 2/3 to set the YEAR (00 to 99)
Press button 1 and MM will be displayed
Press button 2/3 to set the MONTH (01 to 12)
Press button 1 and DD will be displayed
Press button 2/3 to set the DATE (01 to 31)
Press button 1 and HH will be displayed
Press button 2/3 to set the HOUR (01 to 23)
Press button 1 to end and RECORD will be displayed.
The time (HH) should be after the last dose to be dispensed
for the user. If the function is not required set the year to
99.
Record Function
The dispenser will record the actual times the previous 28
medications were dispensed.
After RECORD is displayed;
Press button 2/3 to scroll through the actual times the last
28 medications were taken.
Press button 1 to end.
Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Trusted Technology
Caring for People
869MHz
Pill Dispenser
_________________________________________________________________________
________________________________________________________________
Doc No. FM0834 V1.04 Page 5
ZXT843
S:151934912
Iss-1
0A93081C33
19W15
The Radio ID is a 10-digit
code printed on a small
label on the bottom of
the Pill Dispenser
Telecare Radio ID
The Pill Dispenser includes a radio transceiver to
communicate with the Reach IP, XT2, Carer Response or
NOVO.
Pill Dispenser Alarm Test Call
Check a pill dispenser alarm is reported by letting the Pill
Dispenser deliver a dose, DO NOT tilt the unit to TAKE the
dose, and let half the AFTER time expire.
HINT: to speed-up the test adjust the CLOCK to few
minutes before the next dose time and reduce the AFTER
time to 5 minutes.
Note: don’t forget to reset the clock/after time when the
test call is complete.
Alternatively, open the lid on the Pill Dispenser, press and
hold all 3 buttons together until TEST is displayed, press
button 3, the display will show DEMO and an alarm
transmission will be made during the demo.
Note: press and hold button 1 on the Pill Dispenser to exit
the DEMO mode.
Registering the Pill Dispenser onto a Reach IP
Login to Pulse CMP (www.tynetecpulse.com) and enter the
Reach IP Serial No. in the ALARM UNIT view. Press the
Accessories button and enter the Radio ID code, Location
and Equipment type. Press Save then Synchronize.
IMPORTANT: when the Pill Dispenser is delivered to the
customer a test call must be made to check operation and
start the digital heartbeat.
Alternatively, with the Reach IP in normal operating mode
undo the fixing screw and remove the stand or connector
cover to access the Power button.
Press the Power button to enter Control Mode, then
press and hold the button until the unit announces
add radio device” then release.
Press the button to confirm then activate a Pill
Dispenser alarm test call.
The Reach IP unit will sound a high beep if it’s a new
device and announce “range test mode.
Press to confirm, or press to step to the next
function, or press to exit the mode.
Activate a test call to check operation.
Registering the Pill Dispenser onto an XT2
Press the Settings button on the Home page of the
Manager’s Panel. Press the Manager (or Engineer) button,
enter the password and press the Programming button.
Select the Program Radio Devices option from the tabs
along the bottom of the screen.
Press Flat ID and enter the flat number the Pill Dispenser
is being installed in. Enter 4-digits e.g. 0014.
Press Radio ID and enter the 10-digit code taken from the
label on the bottom of the Pill Dispenser.
Press Room Locations and select “no location” as the Pill
Dispenser is a portable device.
Press the Send button to update the XT2 system.
Activate a test call to check operation.
Power Button
Tynetec, a business unit of Legrand Electric Ltd
Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF.
Tel: +44 (0) 1670 352371 www.tynetec.co.uk
Trusted Technology
Caring for People
869MHz
Pill Dispenser
_________________________________________________________________________
________________________________________________________________
Doc No. FM0834 V1.04 Page 6
Registering the Pill Dispenser onto a Carer Response
Refer to the Carer Response
user manual for full details
of the button functions and
how to navigate the menus.
From the Main menu select
Programming.
From the Programming menu select
Add transmitter.
The display will prompt you to
Activate the transmitter…
Activate a Pill Dispenser alarm test call.
The Carer Response will beep and the display will change to the
Add transmitter menu with a box showing No ID.
Press then to select Room, then press
Press to select the room number box 0000.
Press to select the first digit, press to move between the
digits and press or to change each digit.
Press when the correct room number is displayed.
Press to select the alarm type box None.
Press then to select Assistance then press
Press the button to select Save then press
The display will show Radio ID saved to memory…
Return to the Main menu and select Quit.
Activate a test call to check operation.
Registering the Pill Dispenser onto a Touchsafe Pro
Login to the Master Touchsafe Pro Nursecall Panel (must be
V4.01 onward) using Engineer or Manager password.
From the Main Menu page select the Telecare option to open
the screen shown below.
Touch the Add Telecare Device box and enter the Telecare
device 10-digit Radio ID using the on-screen keypad.
Touch the Filter box and enter the zone you want to add the
Telecare device to using the on-screen keypad.
Touch the Room box and select the Callpoint ID from the list
that will be used to cancel the Telecare alarm.
Touch the Save button on the keypad.
Touch the Close button to exit.
Activate a test call to check operation.
Registering the Pill Dispenser onto a Neat NOVO
Start your NOVO with the AC adapter attached.
Pairing using CMP
Login to CMP (cmp.neat-cloud.com)
and enter the NOVO serial number
in the CAREPHONE view.
Perform a search to locate the NOVO.
Select Accessories and thereafter New.
Enter the Radio ID code and the Equipment type.
The Radio ID can be found on the Pill Dispenser alarm label.
Be sure to enter all 10 characters then press Save.
Wait and thereafter perform a Refresh, it may take up to 30
minutes for accessory to be added.
Make an Alarm Test Call in the Pill Dispenser to check operation
in the CMP Alarm log.
Pairing using the NOVO Service Mode
Enter Service mode by a short press on the Power switch.
(Button B1, B2 & B3 are lit)
Then press and hold button B3
until “Add transmitter” is announced.
(Button B1 is lit and Button B3 is flashing)
Press button B1 to confirm.
(Button B1, B2 & B3 are flashing)
Activate the Pill Dispenser test alarm.
The NOVO will sound a high beep and
announce “range test mode”.
The pairing is done.
Exit Service mode by pressing button B2.
(Button B1 is lit).
Make an Alarm Test Call in the Pill Dispenser to check operation
in the CMP Alarm log.
Declaration of Conformity
We declare this product complies with the
relevant UK legislation on condition that it is used in
the manner intended, and in accordance with the
current installation standards and/or the
manufacturer's recommendations. A copy of the full UKCA
Declaration of Conformity is available on request.
We declare this product complies with the
relevant European legislation on condition that it is
used in the manner intended, and in accordance
with the current installation standards and/or the
manufacturer's recommendations. A copy of the full CE
Declaration of Conformity is available on request.
Chris Dodd
CEO
Legrand Assisted Living & Healthcare
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Tynetec ZXT843 User guide

Type
User guide
This manual is also suitable for

Tynetec ZXT843 is a medication dispenser designed to help you manage your medication regimen. It features audible and visual alerts to remind you when it's time to take your pills, so you can stay on track with your treatment plan. The dispenser can hold up to 28 days' worth of medication, and it can be programmed to dispense 1 to 24 doses per day. It also has a self-locking pill shutter to prevent double-dosing, and a key lockable lid to prevent access to medication by unauthorized individuals.

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