Dell Precision R5400 User manual

Category
Networking
Type
User manual
© 2008 Teradici Corporation
TER0606004
TERA1x00 PC-over-IP®
Administrative
Interface
User Manual
May 26, 2008
Revision 3
Teradici Corporation
500 – 4400 Dominion St.
Burnaby, BC, Canada V5G 4G3
Abstract
This document describes administration interfaces of the PC-over-IP
TM
Firmware for the TERA1100 and TERA1200
processors.
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Revision History
Version Date Description
1.0 January 15, 2008 Initial release
2.0 April 7, 2008 Augmented definitions (see Definitions Section)
Updated for Release 0.19
Updated PCoIP Processor Information
description (see Section 1/Figure 1)
Removed VLAN place holder from Network
Configuration Webpage (see Section 1.5.1)
Added Maximum MTU Size in Network web
configuration (see Section 1.5.1.8)
Added DNS SRV in Discovery web
configuration (see Section 1.5.3.2)
Updated Session web configuration ordering
(see Section 1.5.4)
Added Device Bandwidth Target to Bandwidth
web configuration (see Section 1.5.5.2)
Updated RDP web configuration (see Section
1.5.6)
Added Maximum Initial Image Quality to Image
web configuration (see Section 1.5.9.2)
Added Time web configuration (see Section
1.5.11)
Added Firmware Part Number in Version web
information (see Section 1.8.1.1)
Updated Firmware Upload build filename web
information (see Section 1.9.1.1)
Updated RDP OSD configuration (see Section
2.3.6)
Added Firmware Part Number in Version OSD
information (see Section 2.5.1.1)
Clarified Bandwidth and Image Configuration
Example (see Section 4.3)
Removed TERA1x00 Firmware Defaults
appendix to enhance in separate Application
Note
Updated for Release 0.20
Added Bandwidth Statistics (see Section
1.7.3.5)
Updated RDP compatibility information (see Section
6)
3.0 May, 2008 Updated for Release 1.00
Updated text and figure references to Portal
Added warning to Ethernet Mode section
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concerning PC-over-IP Half-Duplex in
compatibility (Section 1.5.1.7)
Clarified when Device Bandwidth Limit and
Device Bandwidth Target are applied (Section
1.5.5)
Updated USB Permissions documentation for
USB authorization/unauthorization functionality
(Section 1.6.1)
Added USB devices status descriptions in
Attached Devices- USB Devices (Section
1.8.2.2)
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Contents
Contents...................................................................................................................... 4
Figures ........................................................................................................................ 7
Tables ....................................................................................................................... 10
Definitions ................................................................................................................. 11
Introduction ............................................................................................................... 12
1 Administrative Web Interface ......................................................................... 13
1.1 Supported Web Browsers........................................................................... 14
1.2 Administrative Web Interface IP Address ................................................... 14
1.3 Web Interface Security ............................................................................... 15
1.3.1 CA Root Certificate Installation................................................................... 15
1.4 Log In.......................................................................................................... 15
1.4.1 Warning ...................................................................................................... 16
1.4.2 Password .................................................................................................... 16
1.4.3 Idle Timeout ................................................................................................ 16
1.5 Configuration .............................................................................................. 16
1.5.1 Network....................................................................................................... 17
1.5.2 Connection Management............................................................................ 20
1.5.3 Discovery .................................................................................................... 22
1.5.4 Session....................................................................................................... 23
1.5.5 Bandwidth ................................................................................................... 26
1.5.6 RDP ............................................................................................................ 28
1.5.7 Language.................................................................................................... 29
1.5.8 OSD ............................................................................................................ 30
1.5.9 Image.......................................................................................................... 31
1.5.10 Monitor Emulation....................................................................................... 33
1.5.11 Time............................................................................................................ 33
1.5.12 Password .................................................................................................... 35
1.5.13 Reset Parameters....................................................................................... 36
1.6 Permissions ................................................................................................ 37
1.6.1 USB ............................................................................................................ 37
1.6.2 Audio........................................................................................................... 40
1.6.3 Power.......................................................................................................... 40
1.7 Diagnostics ................................................................................................. 41
1.7.1 Event Log.................................................................................................... 42
1.7.2 Session Control .......................................................................................... 43
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1.7.3
Session Statistics........................................................................................ 44
1.7.4 Host CPU.................................................................................................... 46
1.7.5 Audio........................................................................................................... 48
1.7.6 Display........................................................................................................ 48
1.7.7 PCoIP Processor ........................................................................................ 50
1.8 Info.............................................................................................................. 50
1.8.1 Version........................................................................................................ 51
1.8.2 Attached Devices........................................................................................ 52
1.9 Upload ........................................................................................................ 54
1.9.1 Firmware..................................................................................................... 54
1.9.2 OSD Logo ................................................................................................... 55
2 On Screen Display (OSD) .............................................................................. 57
2.1 Connect Screen .......................................................................................... 57
2.1.1 Connect Button ........................................................................................... 58
2.2 OSD Options Menu..................................................................................... 58
2.3 Configuration .............................................................................................. 59
2.3.1 Network....................................................................................................... 60
2.3.2 Connection Management............................................................................ 62
2.3.3 Discovery .................................................................................................... 64
2.3.4 Session....................................................................................................... 65
2.3.5 Bandwidth ................................................................................................... 66
2.3.6 RDP ............................................................................................................ 67
2.3.7 Language.................................................................................................... 68
2.3.8 OSD ............................................................................................................ 69
2.3.9 Reset .......................................................................................................... 70
2.4 Diagnostics ................................................................................................. 71
2.4.1 Event Log.................................................................................................... 71
2.4.2 Session Statistics........................................................................................ 72
2.4.3 PCoIP Processor ........................................................................................ 74
2.4.4 Ping............................................................................................................. 74
2.5 Information.................................................................................................. 75
2.6 User Settings .............................................................................................. 77
2.6.1 Mouse ......................................................................................................... 77
2.6.2 Keyboard .................................................................................................... 78
2.6.3 Image.......................................................................................................... 78
2.7 Password .................................................................................................... 79
3 Overlay Windows ........................................................................................... 81
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3.1
Network Connection Lost Overlay .............................................................. 81
3.2 USB Device Not Authorized Overlay .......................................................... 81
4 Appendix A: Usage Examples........................................................................ 82
4.1 Peer-to-Peer Direct Connection Example................................................... 82
4.1.1 Portal Peer-to-Peer Configuration .............................................................. 82
4.1.2 Host Peer-to-Peer Configuration ................................................................ 85
4.1.3 Initiating Peer-to-Peer Session ................................................................... 87
4.2 DHCP and Enable Host Discovery Example .............................................. 88
4.2.1 Portal DHCP and Discovery Configuration ................................................. 88
4.2.2 Host DHCP and Discovery Configuration ................................................... 91
4.2.3 Initiating DHCP Discovery Session............................................................. 94
4.3 Bandwidth and Image Configuration Example............................................ 95
4.3.1 Configuring Host Bandwidth Limit to 25 Mbps............................................ 96
4.3.2 Configuring Image Properties ..................................................................... 98
4.3.3 Configuring Host Bandwidth Limit to 0 Mbps (no limit) ............................. 100
4.4 USB Permissions Example....................................................................... 102
4.4.1 Authorizing USB Device By Class ............................................................ 102
4.4.2 Authorizing USB Device By Vendor/Product ID........................................ 105
5 Appendix B: TERA1100 Portal Language and Keyboard Support ............... 108
6 Appendix C: TERA1100 RDP Compatibility ................................................. 110
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Figures
Figure 1: Administration Web Interface..................................................................... 14
Figure 2: Log In Webpage......................................................................................... 16
Figure 3: Configuration Menu Navigation.................................................................. 17
Figure 4: Network Configuration Webpage ............................................................... 18
Figure 5: Connection Management Configuration Webpage (IP Address) ............... 20
Figure 6: Connection Management Configuration Webpage (FQDN) ...................... 21
Figure 7: Discovery Configuration Webpage ............................................................ 22
Figure 8: Session Configuration Webpage ............................................................... 24
Figure 9: Session Configuration Webpage (RDP) .................................................... 25
Figure 10: Bandwidth Configuration Webpage ......................................................... 27
Figure 11: RDP Configuration Webpage................................................................... 28
Figure 12: Language Configuration Webpage .......................................................... 30
Figure 13: OSD Configuration Webpage .................................................................. 31
Figure 14: Image Configuration Webpage ................................................................ 32
Figure 15: Monitor Emulation Configuration Webpage ............................................. 33
Figure 16: Time Configuration Webpage .................................................................. 34
Figure 17: Password Configuration Webpage .......................................................... 35
Figure 18: Reset Parameters Webpage.................................................................... 36
Figure 19: Permissions Menu Navigation ................................................................. 37
Figure 20: USB Permissions Webpage..................................................................... 38
Figure 21: Audio Permissions Webpage................................................................... 40
Figure 22: Power Permissions Webpage.................................................................. 41
Figure 23: Diagnostics Menu Navigation .................................................................. 42
Figure 24: Event Log Webpage ................................................................................ 42
Figure 25: Session Control Webpage ....................................................................... 43
Figure 26: Session Statistics Webpage .................................................................... 45
Figure 27: Host CPU Webpage................................................................................. 47
Figure 28: Audio Diagnostics Webpage.................................................................... 48
Figure 29: Display Webpage..................................................................................... 49
Figure 30: PCoIP Processor Webpage ..................................................................... 50
Figure 31: Info Menu Navigation............................................................................... 51
Figure 32: Version Webpage .................................................................................... 51
Figure 33: Attached Devices Webpage..................................................................... 53
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Figure 34: Upload Menu Navigation.......................................................................... 54
Figure 35: Firmware Upload Webpage ..................................................................... 54
Figure 36: OSD Logo Upload Webpage ................................................................... 56
Figure 37: OSD Connect Screen .............................................................................. 57
Figure 38: OSD Connect Screen (Connecting)......................................................... 58
Figure 39: OSD Options Menu.................................................................................. 59
Figure 40: Setting Unlock OSD ................................................................................. 60
Figure 41: Network Configuration ............................................................................. 61
Figure 42: Connection Management Configuration .................................................. 63
Figure 43: Discovery Configuration........................................................................... 64
Figure 44: Session Configuration.............................................................................. 65
Figure 45: Bandwidth ................................................................................................ 66
Figure 46: RDP Configuration................................................................................... 67
Figure 47: Language Configuration........................................................................... 69
Figure 48: OSD Configuration................................................................................... 70
Figure 49: Reset........................................................................................................ 71
Figure 50: Event Log................................................................................................. 72
Figure 51: Session Statistics..................................................................................... 73
Figure 52: PCoIP Processor ..................................................................................... 74
Figure 53: Ping.......................................................................................................... 75
Figure 54: Version..................................................................................................... 76
Figure 55: Mouse ...................................................................................................... 77
Figure 56: Keyboard.................................................................................................. 78
Figure 57: Image....................................................................................................... 79
Figure 58: Change Password.................................................................................... 80
Figure 59: Network Connection Lost Overlay ........................................................... 81
Figure 60: USB Device Not Authorized Overlay ....................................................... 81
Figure 61: Portal Connection Management Peer-to-Peer Configuration .................. 83
Figure 62: Portal Session Webpage Peer-to-Peer Configuration ............................. 84
Figure 63: Portal PCoIP Processor Webpage Peer-to-Peer Configuration............... 85
Figure 64: Host Connection Management Peer-to-Peer Configuration .................... 86
Figure 65: Host Session Webpage Peer-to-Peer Configuration ............................... 87
Figure 66: Peer-to-Peer Connect Screen.................................................................. 88
Figure 67: Portal Connection Management DHCP & Discovery Configuration......... 89
Figure 68: Portal Discovery Webpage Enable Discovery Configuration ................... 89
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Figure 69: Portal Network Webpage DHCP Configuration ....................................... 90
Figure 70: Portal PCoIP Processor Webpage DHCP & Discovery Configuration..... 91
Figure 71: Host Connection Management DHCP & Discovery Configuration........... 92
Figure 72: Host Discovery Webpage Enable Discovery Configuration ..................... 92
Figure 73: Host Network Webpage DHCP Configuration ......................................... 93
Figure 74: Host PCoIP Processor Webpage DHCP & Discovery Configuration....... 94
Figure 75: DHCP Discovery Connect Screen ........................................................... 94
Figure 76: Discovered Hosts Screen ........................................................................ 95
Figure 77: Simplified User Bandwidth Requirements (Assuming 100 Mbps)............ 96
Figure 78: Host Bandwidth Limit Configuration (25 Mbps)........................................ 97
Figure 79: Simplified User Bandwidth Requirements (25 Mbps) .............................. 98
Figure 80: Portal Minimum Image Quality Configuration .......................................... 99
Figure 81: Host Bandwidth Limit Configuration (0 Mbps, no limit) .......................... 101
Figure 82: Simplified User Bandwidth Requirements (no limit)............................... 102
Figure 83: USB Permissions Example: Add new Button......................................... 102
Figure 84: USB Permissions Example: Selecting the Class Entry Type................. 103
Figure 85: USB Permissions Example: Selecting the Device Class ....................... 103
Figure 86: USB Permissions Example: Selecting the Sub Class............................ 104
Figure 87: USB Permissions Example: Selecting the Protocol ............................... 104
Figure 88: USB Authorization Example: Class Authorization.................................. 105
Figure 89: USB Permissions Example: Add new Button......................................... 105
Figure 90: USB Permissions Example: Selecting the Class Entry Type................. 106
Figure 91: USB Permissions Example: Entering Vendor ID and Product ID .......... 106
Figure 92: USB Permissions Example: Vendor ID and Product ID Authorization... 107
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Tables
Table 1: Connection Manager Method...................................................................... 21
Table 2: Peer Identity Methods ................................................................................. 26
Table 3: NTP Host Method........................................................................................ 34
Table 4: USB Device Authorization Entry Types....................................................... 38
Table 5: USB Device Unauthorization Entry Types .................................................. 39
Table 6: VPD Information.......................................................................................... 52
Table 7: Firmware Information .................................................................................. 52
Table 8: VPD Information.......................................................................................... 52
Table 9: USB Device Status...................................................................................... 53
Table 10: Connection Manager Method.................................................................... 63
Table 11: Peer Identity Methods ............................................................................... 65
Table 12: VPD Information........................................................................................ 76
Table 13: Firmware Information ................................................................................ 76
Table 14: Firmware Information ................................................................................ 77
Table 15: TERA1100 Supported Languages .......................................................... 108
Table 16: TERA1100 Supported Keyboard Layouts ............................................... 108
Table 17: TERA1100 RDP Capabilities .................................................................. 110
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Definitions
CA Certificate Authorities
CMI Connection Management Interface – interface provided by the
Portal or Host, used to communicate with an external
connection management server
CMS Connection Management Server – an external management
entity (3rd party) that manages and controls the Portal/Host
through the CMI interface
DDC Display Data Channel
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
DNS SRV Domain Name System Service Record
EDID Extended Display Identification Data
FQDN Fully Qualified Domain Name
GPU Graphics Processing Unit
GUI Graphical User Interface presented by the Portal On-Screen
Display when not operating in a PC-over-IP session
HPDET Hot Plug Detect
MTU Maximum Transmission Unit
NTP Network Time Protocol
OS Operating System
OSD On Screen Display
PC-over-IP
TM
Personal Computer over Internet Protocol
PC-over-IP Host Host side of PC-over-IP system
PC-over-IP Portal Portal, or desktop, side of PC-over-IP system
PCoIP
TM
Personal Computer over Internet Protocol (PC-over-IP)
RDP Remote Desktop Protocol
SLP Service Location Protocol
SSL Secure Socket Layer (security protocol)
TERA1100 Teradici device supporting PC-over-IP Portal functionality
TERA1200 Teradici device supporting PC-over-IP Host, functionality
VPD Vital Product Data – Factory provisioned information to
uniquely identify a Portal or Host
VPN Virtual Private Network
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Introduction
Users and administrators can interact with the PC-over-IP® Portal TERA1100 and
Host TERA1200 devices via an embedded HTTPS web interface. The Portal can
also be accessed via the local Graphical User Interface (GUI) On Screen Display
(OSD). As well, messages are displayed over the user screen when required.
Users can connect/disconnect a session and view diagnostics and configure user
parameters. Administrators can view and change configuration settings and user
permissions, upload data to the PC-over-IP device, view session diagnostics
information, and view product information.
The interfaces are structured in a task-oriented fashion intended to maximize
accessibility and minimize the learning curve. Additionally, the web interface and
OSD are organized as similarly as possible, to reduce the total user learning curve.
This document describes the user PC-over-IP Host and Portal user interfaces.
Where applicable it is stated when the feature is only available for the Host (i.e. host
only) or Portal (i.e. desktop side only).
This document has three main sections:
Section 1 details the PC-over-IP Administrative Web Interface
Section 2 reviews On Screen Display (OSD) of the Portal
Section 3 discusses the user message Overlay Windows
The Appendix contains:
Appendix A: Usage Examples
Appendix B: TERA1100 Portal Language and Keyboard Support
This document is intended to give a working understanding of a PC-over-IP system
for administrators and users.
Note: The PC-over-IP Administrative Web Interface and On Screen Display
configuration features are also available via a software Application Program Interface
(API) for use with a Connection Management Server, but is outside the scope of this
document.
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1 Administrative Web Interface
The PC-over-IP Administrative Web Interface allows an administrator to interact with
the device remotely using an internet browser.
Figure 1 shows an example of the Administrate Web Interface with six regions
highlighted;
Log Out – Allows logging out of Administration Web interface
PCoIP Processor – Displays PC-over-IP processor information:
TERA1100 Portal PCoIP
TM
Processor
TERA1200 Host PCoIP
TM
Processor
Drop down menus – The five menus are Configuration, Permissions,
Diagnostics, Info and Upload
Webpage information – Title and summary
Data field – Editable and/or displayed parameters (inline help is displayed
when appropriate)
Apply/Cancel – Each webpage with editable parameters has an Apply button
and a Cancel button
Selecting Apply will store the edited parameters in flash
Selecting Cancel will reset the edited parameters to the values
currently stored in flash.
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Figure 1: Administration Web Interface
1.1 Supported Web Browsers
The webpage server on the TERA1x00 devices has been tested and is compatible
with the following web browsers:
Firefox 1.5 and 2.0
Internet Explorer 6.0 and 7.0
Other browsers may also be compatible.
1.2 Administrative Web Interface IP Address
To access the Administrative Web Interface, the administrator must browse to the IP
address of the TERA1x00. The IP address used depends on the method that IP
addresses are determined:
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Static IP Address: the IP address are hard coded and must be known
Dynamic IP Address: the IP address is dynamically assigned by the Dynamic
Host Configuration Protocol (DHCP) server and can be obtained from the
DHCP server
Once the IP address is determined, it can be entered into the browser to access the
Administrative Web Interface, e.g. https://192.168.1.123.
1.3 Web Interface Security
The web interface uses HTTP over an SSL socket (HTTPS), and cannot be
accessed without an administrative password. The HTTPS connection is secured
using a Teradici self-signed certificate.
1.3.1 CA Root Certificate Installation
A Certificate Authorities (CA) root certificate can be installed in the internet browser
to avoid the browser security warnings. Steps for installing the certificate on Internet
Explorer 7 and Firefox are detailed below:
Internet Explorer 7
1. Open the Tools menu and select Internet Options
2. On the Content tab, and select Certificates
3. On the Trusted Root Certification Authorities tab, select Import
4. Follow the directions to import the certificate – ensure to use the Trusted Root
Certification Authorities certificate store.
Note: When browsing for the certificate, it may be necessary to change the file type
to all files.
Firefox
1. Open the Tools menu and select Options
2. Select the icon labeled Advanced at the top of the window
3. On the Encryption tab, select View Certificates
4. On the Authorities tab, select Import
5. Follow the directions to import the certificate – ensure to check the option labeled
Trust this CA to identify web sites
1.4 Log In
The Log In page allows the administrator to securely log into the administrative
webpages.
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Figure 2: Log In Webpage
1.4.1 Warning
The Warning displays pertinent information regarding the device the administrator is
logging in to when there is an administrative session already in progress. As only
one administrator is allowed per device, it displays administration session
information. Logging into a session will terminate any other administration session in
progress.
1.4.2 Password
The Password field allows entering the password to gain access to the
administration webpage. The default value is blank, i.e. “”.
Information concerning changing the password can be found in Section 1.5.12.
1.4.3 Idle Timeout
The Idle Timeout field sets the administration idle timeout. The options are:
1 minute
5 minutes
15 minutes
30 minutes
Never
1.5 Configuration
The Configuration menu contains links to pages that define how the device
operates and interacts with its environment. The webpages in the Configuration
menu are:
Network
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Connection Management
Discovery
Session
Bandwidth
RDP
Language
OSD
Image
Monitor Emulation
Time
Password
Reset Parameters
Figure 3: Configuration Menu Navigation
1.5.1 Network
The Network webpage allows an administrator to set the Portal and Host network
parameters.
Note: The Portal Network parameters can also be configured using the Portal OSD.
See Section 2.3.1 Network.
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Figure 4: Network Configuration Webpage
1.5.1.1 Enable DHCP
When the Enable DHCP option is enabled, the device will contact a DHCP server to
be assigned an IP address, subnet mask, gateway IP address and DNS servers.
When disabled, the device requires these parameters to be set manually.
1.5.1.2 IP Address
The IP Address is the device’s IP address. If DHCP is disabled, this field is
required. If DHCP is enabled, this field is not editable. This field must be a valid IP
address, and if an invalid IP address is entered, the web interface will prompt the
administrator to correct it.
1.5.1.3 Subnet Mask
The Subnet Mask is the device’s subnet mask. If DHCP is disabled, this field is
required. If DHCP is enabled, this field is not editable. This field must be a valid IP
address, and if an invalid IP address is entered, the web interface will prompt the
administrator to correct it.
Warning: It is possible to configure an illegal IP Address/Subnet Mask combination
(e.g. invalid mask) that will leave the Host unreachable. Care must be taken when
setting the Subnet Mask.
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1.5.1.4 Gateway
The Gateway is the device’s gateway IP address. If DHCP is disabled, this field is
required. If DHCP is enabled, this field is not editable. This field must be a valid IP
address, and if an invalid IP address is entered, the web interface will prompt the
administrator to correct it.
1.5.1.5 Primary DNS Server
The Primary DNS Server is the device’s primary DNS IP address. This field is
optional. If the DNS server IP Address is configured when using a Connection
Manager, the Connection Manager address may be set as a FQDN instead of an IP
address (see Section 1.5.2.2). This field must be a valid IP address, and if an
invalid IP address is entered, the web interface will prompt the administrator to
correct it.
1.5.1.6 Secondary DNS Server
The Secondary DNS Server is the device’s secondary DNS IP address. This field is
optional. If the DNS server IP Address is configured when using a Connection
Manager, the Connection Manager address may be set as a FQDN instead of an IP
address (see Section 1.5.2.2). This field must be a valid IP address, and if an invalid
IP address is entered, the web interface will prompt the administrator to correct it.
1.5.1.7 Ethernet Mode
The Ethernet Mode field configures the Ethernet mode of the Portal. The options
are:
Auto
10 Mbps Full-Duplex
100 Mbps Full-Duplex
This option is only available on a Portal; on the Host it is disabled and non-editable.
Note: Users should always set the Ethernet Mode to Auto and only use 10 Mbps
Full-Duplex or 100 Mbps Full-Duplex when the other network endpoint is also
configured to operate at 10M Mbps Full-Duplex or 100M Mbps Full-Duplex. An
improperly set Ethernet Mode may result in the network operating at Half-Duplex.
Half-Duplex is not supported by PC-over-IP and the session will be severely
degraded and the session will eventually be dropped.
1.5.1.8 Maximum MTU Size
The Maximum MTU Size option allows for configuration of the Maximum
Transmission Unit (MTU) packet size. A smaller MTU may be required in situations
such as VPN tunneling, since PC-over-IP packets to be fragmented. The Maximum
MTU Size should be set to a value smaller than the network path MTU for the end-
to-end connection between the Host and Portal. The Maximum MTU Size range is
500 to 1500 bytes.
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1.5.2 Connection Management
The Connection Management webpage allows enabling or disabling connection
management, and to specify the IP address of the connection manager.
In a managed connection, an external Connection Manager Server communicates
with and can remotely control and configure the device. Additionally, the connection
manager can locate an appropriate peer for the device to connect to, and initiate the
connection. Connection management can greatly simplify the administration effort
for a large, complex system.
Note: The Portal Connection Management parameters can also be configured using
the Portal OSD. See Section 2.3.2 Connection Management.
Figure 5: Connection Management Configuration Webpage (IP Address)
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Dell Precision R5400 User manual

Category
Networking
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User manual

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