Dell Wyse Management Suite Administrator Guide

Type
Administrator Guide
Dell Wyse Management Suite
Version 1.3.1 Administrators Guide
January 2019
Rev. A01
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Chapter 1: Introduction to Wyse Management Suite...................................................................... 8
What is new in this release?............................................................................................................................................. 9
Chapter 2: Getting started with Wyse Management Suite............................................................ 10
Logging in to Wyse Management Suite on public cloud...........................................................................................10
Prerequisites to deploy Wyse Management Suite on private cloud....................................................................... 11
Functional areas of management console.....................................................................................................................11
Configuring and managing thin clients..........................................................................................................................12
Chapter 3: Wyse Management Suite dashboard............................................................................14
View alerts........................................................................................................................................................................... 14
View the list of events......................................................................................................................................................15
View the device status..................................................................................................................................................... 15
Change user preferences.................................................................................................................................................15
Access online help..............................................................................................................................................................16
Change your password..................................................................................................................................................... 16
Log out................................................................................................................................................................................. 16
Chapter 4: Managing groups and configurations.......................................................................... 17
Add a group......................................................................................................................................................................... 18
Edit a group......................................................................................................................................................................... 18
Remove a group................................................................................................................................................................. 19
Edit an unmanaged group................................................................................................................................................ 19
Configure a global level policy.........................................................................................................................................19
Configure a group level policy........................................................................................................................................ 20
Configure a device level policy.......................................................................................................................................20
Edit the ThinOS policy settings..................................................................................................................................... 20
ThinOSWizard mode.............................................................................................................................................. 20
ThinOSAdvanced mode.........................................................................................................................................25
Edit the Windows Embedded Standard policy settings........................................................................................... 59
Configuring system personalization........................................................................................................................60
Configuring desktop experience.............................................................................................................................. 63
Configuring network settings................................................................................................................................... 64
Configuring security and lockdown settings.........................................................................................................64
Configuring other settings........................................................................................................................................ 65
Configuring remote connection settingsCitrix.................................................................................................67
Configuring remote connection settingsVMware...........................................................................................69
Configuring remote connection settingsRDP.................................................................................................. 70
Configuring remote connection settingsBrowser........................................................................................... 72
Configuring Latitude mobile thin client BIOS settings........................................................................................74
Configuring Wyse 7040 thin client BIOS settings............................................................................................... 75
Configuring device information................................................................................................................................ 76
Configuring Wyse Easy Setup settings.................................................................................................................. 76
Configuring VNC settings..........................................................................................................................................78
Contents
Contents 3
Configuring domain settings..................................................................................................................................... 78
Configuring BIOS settings for Wyse 5070 thin client with Windows 10 IoT Enterprise.............................79
Edit the Linux policy settings.......................................................................................................................................... 81
Configuring system personalization.........................................................................................................................81
Configuring desktop experience.............................................................................................................................. 82
Configuring login experience settings.................................................................................................................... 83
Configuring network settings................................................................................................................................... 84
Configuring security settings....................................................................................................................................84
Configuring central configuration settings............................................................................................................85
Configuring other settings........................................................................................................................................ 85
Configuring VDI global settings................................................................................................................................86
Configuring remote connection settingsCitrix.................................................................................................87
Configuring remote connection settingsVMware...........................................................................................89
Configuring remote connection settingsRDP.................................................................................................. 90
Configuring remote connection settingsBrowser............................................................................................91
Configuring advanced settings................................................................................................................................ 92
Edit the ThinLinux policy settings................................................................................................................................. 92
Configuring system personalization........................................................................................................................ 93
Configuring desktop experience.............................................................................................................................. 95
Configuring login experience.................................................................................................................................... 96
Configuring network settings................................................................................................................................... 96
Configuring security settings................................................................................................................................... 96
Configuring central configuration settings............................................................................................................97
Configuring other settings........................................................................................................................................ 98
Configuring VDI global settings................................................................................................................................98
Configuring remote connection settingsCitrix...............................................................................................100
Configuring remote connection settingsVMware.......................................................................................... 101
Configuring remote connection settingsRDP................................................................................................ 102
Configuring remote connection settingsBrowser......................................................................................... 103
Configuring advanced settings...............................................................................................................................104
Configuring device information.............................................................................................................................. 104
Configuring Wyse 3040 thin client BIOS settings............................................................................................. 104
Configuring BIOS settings for Wyse 5070 thin client with ThinLinux.......................................................... 106
Editing Teradici policy settings.....................................................................................................................................109
Configuring time zone settings.............................................................................................................................. 109
Configuring language settings................................................................................................................................. 110
Configuring company logo settings........................................................................................................................110
Configuring video settings....................................................................................................................................... 110
Configuring power settings.......................................................................................................................................111
Configuring security settings....................................................................................................................................111
Upgrading firmware settings................................................................................................................................... 112
Configuring remote connection settings.............................................................................................................. 112
Edit the Wyse Software Thin Client policy settings.................................................................................................114
Configuring system personalization....................................................................................................................... 115
Configuring desktop experience............................................................................................................................. 118
Configuring network settings.................................................................................................................................. 118
Configuring security and lockdown settings........................................................................................................ 119
Configuring other settings....................................................................................................................................... 119
Configuring remote connection settingsCitrix...............................................................................................120
Configuring remote connection settingsVMware......................................................................................... 122
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Configuring remote connection settingsRDP.................................................................................................123
Configuring remote connection settingsBrowser......................................................................................... 126
Configuring device information...............................................................................................................................127
Configuring Wyse Easy Setup version settings..................................................................................................128
Configuring VNC settings........................................................................................................................................ 129
Configuring domain settings................................................................................................................................... 130
Chapter 5: Managing devices......................................................................................................131
Methods to register devices to Wyse Management Suite.................................................................................... 132
Registering ThinOS devices by using Wyse Device Agent.............................................................................. 132
Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent.....133
Registering Linux thin clients using Wyse Device Agent..................................................................................133
Registering Wyse Embedded Standard Thin Clients to Wyse Management Suite by using
Wyse Device Agent ........................................................................................................................................... 134
Registering ThinLinux version 2.0 devices by using FTP INI method ............................................. 134
Registering ThinLinux version 1.0 devices by using FTP INI method ..............................................134
Registering ThinOS devices by using the FTP INI method ..................................................................135
Registering ThinLinux thin clients by using Wyse Device Agent....................................................................135
Registering devices by using DHCP option tags................................................................................................ 136
Registering devices by using DNS SRV record...................................................................................................137
Searching a device using filters....................................................................................................................................138
Saving the current filter.................................................................................................................................................139
Querying the device status........................................................................................................................................... 139
Locking the devices........................................................................................................................................................ 139
Restarting the devices................................................................................................................................................... 139
Unregistering the devices..............................................................................................................................................140
Resetting to factory default settings......................................................................................................................... 140
Changing a group assignment ..................................................................................................................................... 140
Sending messages to devices........................................................................................................................................141
Activating the devices.....................................................................................................................................................141
Viewing device details..................................................................................................................................................... 141
Managing device summary............................................................................................................................................ 142
Viewing system information.......................................................................................................................................... 142
Viewing device events....................................................................................................................................................142
Viewing installed applications....................................................................................................................................... 143
Rename the thin client................................................................................................................................................... 143
Configuring remote shadow connection.................................................................................................................... 144
Tagging devices............................................................................................................................................................... 145
Device compliance status.............................................................................................................................................. 145
Pulling Windows Embedded Standard or ThinLinux image....................................................................................146
Requesting a log file........................................................................................................................................................148
Troubleshooting your device.........................................................................................................................................148
Chapter 6: Apps and data...........................................................................................................150
Application policy..............................................................................................................................................................151
Configuring thin client application inventory....................................................................................................... 151
Configuring Wyse Software thin client application inventory.........................................................................152
Creating and deploying standard application policy to thin clients................................................................152
Creating and deploying advanced application policy to thin clients.............................................................. 153
Creating and deploying standard application policy to Wyse Software Thin Clients................................ 154
Contents
5
Creating and deploying advanced application policy to Wyse Software Thin Clients.............................. 155
Image policy...................................................................................................................................................................... 156
Adding Windows Embedded Standard operating system and ThinLinux images to repository..............156
Adding ThinOS firmware to repository.................................................................................................................156
Adding Teradici firmware to repository................................................................................................................ 157
Creating Windows Embedded Standard and ThinLinux image policies.........................................................157
Managing file repository.................................................................................................................................................158
Chapter 7: Managing rules......................................................................................................... 160
Editing a registration rule...............................................................................................................................................160
Creating unmanaged device auto assignment rules ............................................................................................... 161
Editing unmanaged device auto assignment rule......................................................................................................161
Disabling and deleting rule..............................................................................................................................................161
Saving the rule order....................................................................................................................................................... 161
Adding a rule for alert notification...............................................................................................................................162
Editing an alert notification rule................................................................................................................................... 162
Chapter 8: Managing Jobs......................................................................................................... 163
Sync BIOS admin password.......................................................................................................................................... 164
Searching a scheduled job by using filters.................................................................................................................164
Scheduling the image policy..........................................................................................................................................165
Scheduling an application policy.................................................................................................................................. 165
Scheduling the device command job.......................................................................................................................... 166
Chapter 9: Managing Events...................................................................................................... 167
Searching an event or alert by using filters...............................................................................................................167
Searching an event or alert by using filters.........................................................................................................168
Viewing a summary of events.................................................................................................................................168
Viewing audit log........................................................................................................................................................169
Chapter 10: Managing users....................................................................................................... 170
Adding a new admin profile............................................................................................................................................ 171
Editing an admin profile.................................................................................................................................................. 172
Deactivating an admin profile........................................................................................................................................172
Deleting an admin profile................................................................................................................................................173
Editing a user profile....................................................................................................................................................... 173
Importing the CSV file.................................................................................................................................................... 173
Chapter 11: Portal administration............................................................................................... 175
Adding the Active Directory server information.......................................................................................................175
Configuring Active Directory Federation Services feature on public cloud................................................. 177
Importing users to public cloud through active directory...................................................................................... 177
Alert classifications..........................................................................................................................................................178
Creating an Application Programming Interface-API accounts............................................................................178
Accessing file repository................................................................................................................................................ 178
Configuring other settings.............................................................................................................................................179
Thin clients........................................................................................................................................................................ 179
Managing Teradici configurations................................................................................................................................179
Enabling Two-Factor authentication.......................................................................................................................... 180
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Contents
Generating reports.......................................................................................................................................................... 180
Enabling multi-tenant accounts.................................................................................................................................... 181
Enabling custom branding.............................................................................................................................................. 181
Managing license subscription......................................................................................................................................182
Importing licenses from Wyse Management Suite Public Cloud.................................................................... 182
Exporting licenses to Wyse Management Suite Private Cloud.......................................................................182
Thin client licenses allocation..................................................................................................................................183
License orders.............................................................................................................................................................183
Managing system setup................................................................................................................................................. 183
Chapter 12: Configuring Wyse Easy Setup by using Wyse Management Suite.............................185
Installing Wyse Easy Setup............................................................................................................................................185
Deploying a Wyse Easy Setup configuration.............................................................................................................185
Chapter 13: Configuring Wyse Converter for PCs by using Wyse Management Suite.................. 187
Registering Wyse Software thin client to Wyse Management Suite.................................................................. 187
Registering Wyse Software Thin Client to Wyse Management Suite by using Wyse Device Agent...........187
Registering devices by using DHCP option tags to Wyse Management Suite................................................. 188
Registering Wyse Software thin clients by using DNS SRV record to Wyse Management Suite............... 188
Configuring the Wyse Software thin client by using Wyse Management Suite...............................................189
Chapter 14: Teradici device management................................................................................... 190
Discovering Teradici devices........................................................................................................................................ 190
CIFS use case scenarios................................................................................................................................................ 192
Chapter 15: Troubleshooting Wyse Management Suite............................................................... 194
Appendix A: Installing or upgrading Wyse Device Agent............................................................. 198
Upgrading Wyse Device Agent using Wyse Management Suite application policy......................................... 198
Installing Wyse Device Agent manually...................................................................................................................... 198
Installing or upgrading Wyse Device Agents on ThinLinux and Linux clients.................................................... 199
Appendix B: Wyse Management Suite feature matrix................................................................. 201
Appendix C: Wireless profiles password editor.......................................................................... 203
Configuring windows wireless profile.........................................................................................................................203
Configuring the Wireless Profiles Password Editor................................................................................................203
Limitations of Wireless Profiles Password Editor....................................................................................................204
Appendix D: Create and configure DHCP option tags................................................................. 205
Appendix E: Create and configure DNS SRV records................................................................... 211
Appendix F: Steps to change the host name to IP address..........................................................218
Contents
7
Introduction to Wyse Management Suite
Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage,
and optimize your Dell Wyse thin clients. It also offers advanced feature options such as cloud as well as on-premises
deployment, manage-from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and
port lockdown. Other features include device discovery and registration, asset and inventory management, configuration
management, operating system and applications deployment, real-time commands, and monitoring, alerts, reporting, and
troubleshooting of endpoints.
NOTE: Dell Cloud Client Manager (CCM) is reengineered as Wyse Management Suite and provides new features,
functionalities with major product level enhancements to CCM R14. For more information, see Wyse Management Suite
Release Notes at www.dell.com/support/manuals. Existing customers can continue to manage their thin clients as before,
and take advantage of the new features introduced in this release.
Editions
Wyse Management Suite is available in the following editions:
Standard (Free)The Standard edition of the Wyse Management Suite is available only for an on-premise deployment.
You do not require a license key to use the Standard edition. The Standard edition is suitable for small and medium
businesses.
Pro (Paid)The Pro edition of Wyse Management Suite is available for both on-premise and cloud deployment. You require
a license key to use the Pro edition. It provides subscription-based licensing. With the Pro solution, organizations will be able
to adopt a hybrid model and float licenses between on-premises and cloud. The Pro on-premise edition is suitable for small,
medium, and large businesses. For a cloud deployment, the Pro edition can be managed on non-corporate networks (home
office, third party, partners, mobile thin clients, and so on). The Pro edition of the Wyse Management Suite also provides:
A mobile application to view critical alerts, notifications, and send commands in real time.
Enhanced security through two-factor identification and Active Directory authentication for role-based administration.
Advanced app policy and reporting
NOTE:
Cloud services are hosted in the US and Germany. Customers in countries with data residency restrictions may not
be able to take advantage of the cloud-based service.
Licenses can be floated easily between cloud and on-premise installation.
For more information on the features supported in Standard and Pro editions, see the Feature matrix.
The Wyse Management Suite Web console supports internationalization. On the lower-right corner of the page, from the
drop-down menu, select any one of the following languages:
English
French
Italian
German
Spanish
Chinese
Japanese
Topics:
What is new in this release?
1
8 Introduction to Wyse Management Suite
What is new in this release?
Supports managing license orders for public cloud.
Introduction to Wyse Management Suite 9
Getting started with Wyse Management
Suite
This section provides information about the general features to help you get started as an administrator and manage thin clients
from the Wyse Management Suite software.
Topics:
Logging in to Wyse Management Suite on public cloud
Prerequisites to deploy Wyse Management Suite on private cloud
Functional areas of management console
Configuring and managing thin clients
Logging in to Wyse Management Suite on public cloud
To log in to the Wyse Management Suite console, you must have a supported web browser installed on your system. For a list of
supported web browsers, see Supported web browsers. To log in to the Wyse Management Suite console, do the following:
1. Access the public cloud (SaaS) edition of the Wyse Management Suite by using one of the following links:
US datacenterus1.wysemanagementsuite.com/ccm-web
EU datacentereu1.wysemanagementsuite.com/ccm-web
NOTE:
When you log in to the Wyse Management Suite console for the first time, or if a new user is added, or if a user
license is renewed, the Terms and Condition page is displayed. Read the terms and conditions, select the respective
check boxes, and click Accept.
2. Enter your user name and password.
3. Click Sign In.
NOTE:
You receive your login credentials when you sign up for the Wyse Management Suite trial on
www.wysemanagementsuite.com or when you purchase your subscription. You can purchase the Wyse Management
Suite subscription from the Dell Sales team or from your local Dell partner. For more details, see
www.wysemanagementsuite.com.
Dell recommends to change your password after logging in for the first time.
The default user names and passwords for additional administrators are created by the Wyse Management Suite
account owner.
An externally accessible repository must be installed on a server with a DMZ while using the pro edition of Wyse
Management Suite on the public cloud. Also, the fully qualified domain name (FQDN) of the server must be registered in
the public DNS.
Changing your password
To change the login password, click the account link in the upper-right corner of the management console, and then click
Change Password.
Logging out
To log out from the management console, click the account link at the upper-right corner of the management console, and then
click Sign out.
2
10 Getting started with Wyse Management Suite
Prerequisites to deploy Wyse Management Suite on
private cloud
Table 1. Prerequisites
Properties Wyse Management Suite server Wyse Management Suite
software repository
For 10,000 or less devices For 50,000 or less devices
Operating system Windows Server 2012 R2 or Windows Server 2016
Supported language packEnglish, French, Italian, German,
and Spanish
Windows Server 2012 R2 or
Windows Server 2016
Minimum disk space 40 GB 120 GB 120 GB
Minimum memory (RAM) 8 GB 16 GB 16 GB
Minimum CPU
requirements
4 cores 4 cores 4 cores
Network communication
ports
The Wyse Management Suite installer adds Transmission
Control Protocol (TCP) ports 443, 8080, and 1883 to the
firewall exception list. The ports are added to access the
Wyse Management Suite console and to send the push
notifications to the thin clients.
TCP 443HTTPS communication
TCP 8080HTTP communication (optional)
TCP 1883MQTT communication
TCP 3306MariaDB (optional if remote)
TCP 27017MongoDB (optional if remote)
TCP 11211Memcache
TCP 5172, 49159EMSDK (optional for Teradici
devices)
The Wyse Management Suite
repository installer adds TCP
ports 443 and 8080 to the
firewall exception list. The
ports are added to access
the operating system images
and application images that are
managed by Wyse Management
Suite.
Supported browsers
Microsoft Internet Explorer version 11
Google Chrome 58.0 and later versions
Mozilla Firefox 52.0 and later versions
Microsoft Edge browser on WindowsEnglish only
NOTE:
WMS.exe and WMS_Repo.exe must be installed on two different servers. You must install the Wyse Management Suite
remote repository for the public cloud. For private cloud, you must install the Wyse Management Suite remote repository
and local repository. For more information, see Accessing file repository.
The software can be installed on a physical or a virtual machine.
It is not necessary that the software repository and the Wyse Management Suite server have the same operating
system.
Functional areas of management console
The Wyse Management Suite console is organized into the following functional areas:
About this task
The Dashboard page provides information about the current status on each functional area of the system.
The Groups & Configs page employs a hierarchical group policy management for device configuration. Optionally,
subgroups of the global group policy can be created to categorize devices according to corporate standards. For example,
devices may be grouped based on job function, device type, and so on.
Getting started with Wyse Management Suite
11
The Users page enables local users and users imported from the Active Directory to be assigned global administrator, group
administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations
based on the roles assigned to them.
The Devices page enables you to view and manage devices, device types, and device-specific configurations.
The Apps & Data page provides management of device applications, operating system images, policies, certificate files,
logos, and wallpaper images.
The Rules page enables you to add, edit, and enable or disable rules such as auto grouping and alert notifications.
The Jobs page enables you to create jobs for tasks such as reboot, WOL, and application or image policy that need to be
deployed on registered devices.
The Events page enables you to view and audit system events and alerts.
The Portal Administration page enables you to configure various system settings such as local repository configuration,
license subscription, active directory configuration, and two-factor authentication.
Configuring and managing thin clients
Configuration managementWyse Management Suite supports a hierarchy of groups and subgroups. Groups can be created
manually or automatically based on rules defined by the system administrator. You can organize the groups based on the
functional hierarchy, for example marketing, sales, and engineering, or based on the location hierarchy, for example, country,
state, and city.
NOTE:
In the Pro edition, you can add rules to create groups. You can also assign devices to an existing group depending on the
device attributes such as subnet, time zone, and location.
You can also configure the following:
Settings that apply to all devices in the tenant account which are set at the Default Policy group. These settings are the
global set of parameters that all groups and subgroups inherit from. The settings that are configured at lower-level groups
take precedence over the settings that were configured at the parent or higher-level groups.
For example,
Configure the policies for default policy group (parent group). After configuring the policies, check the custom group
(child group) policies. Same set of policies are applied to child group as well. Configuration in Default Policy Group
settings are the global set of parameters that all groups and subgroups inherit from parent group.
Configure different settings for the custom group. The custom group receives both the payloads, but devices in the
Default policy Group does not receive the payload configured for custom policy group.
Configure different settings for the custom group. The settings that are configured at lower-level groups take
precedence over the settings that were configured at the parent or higher-level groups.
Settings that are specific to a particular device which can be configured from the Device Details page. These settings, like
lower-level groups, take precedence over the settings configured in the higher-level groups.
When you create and publish the policy, the configuration parameters are deployed to all the devices in that group including the
subgroups.
After a policy is published and propagated to the devices, the settings are not sent again to the devices until you make any
change. New devices that are registered, receive the configuration policy that is effective for the group to which it was
registered. This includes the parameters inherited from the global group and intermediate level groups.
Configuration policies are published immediately, and cannot be scheduled for a later time. Few policy changes, for example
display settings, may force a reboot.
Application and operating system image deploymentApplications and operating system image updates can be deployed
from the Apps & Data tab. Applications are deployed based on the policy groups.
NOTE:
Advanced application policy allows you to deploy an application to the current and all subgroups based on your
requirement. Operating system images can be deployed to the current group only.
Wyse Management Suite supports standard and advanced application policies. A standard application policy allows you to install
a single application package. The device restarts during installing an application. You need to reboot the device before and after
each application installation. With an advanced application policy, multiple application packages can be installed with only two
12
Getting started with Wyse Management Suite
reboots. This feature is available only in the Pro edition. Advanced application policies also support execution of pre-and-post
installation scripts that may be needed to install a particular application.
You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse
Management Suite or when a device is moved to a new group.
Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based on
the device time zone or any other specified time zone.
Inventory of devicesThis option can be located by clicking the Devices tab. By default, this option displays a paginated list
of all the devices in the system. You can choose to view a subset of devices by using various filter criteria, such as groups or
subgroups, device type, operating system type, status, subnet, and platform or time zone.
To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device
are displayed.
The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group
level at which each parameter is applied.
This page also enables to set configuration parameters that are specific to that device by enabling the Device Exceptions
button. Parameters configured in this section override any parameters that were configured at the groups and/or global level.
ReportsYou can generate and view canned reports based on the predefined filters. To generate canned reports, click the
Reports tab on the Portal Admin page
Mobile applicationYou can receive alert notifications and manage devices using the mobile applicationDell Mobile Agent
available for the Android devices. To download the mobile application and the Dell Mobile Agent Getting Started Guide, click
the Alerts and Classification tab on the Portal Admin page.
Getting started with Wyse Management Suite 13
Wyse Management Suite dashboard
The Dashboard page enables you to view the status of a system, and the recent tasks that are performed within the system.
To view a particular alert, click the link in the Alerts section. The Dashboard page also allows you to view the device summary.
Figure 1. Dashboard
Topics:
View alerts
View the list of events
View the device status
Change user preferences
Access online help
Change your password
Log out
View alerts
About this task
The Alerts section displays the summary of all the alerts. This section has the following attributes:
Devices Not Checked In
App Compliance
Other Device Alerts
To view the detailed list of all the alerts, do the following:
Steps
1. Click Dashboard.
The alerts summary is displayed.
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14 Wyse Management Suite dashboard
2. Click View All Alerts.
The Events page is displayed with list of all the alerts.
View the list of events
About this task
The Events section displays the summary of events that have occurred in the last few days.
To view the detailed list of all the events, do the following:
Steps
1. Click Dashboard.
The events summary is displayed.
2. Click View All Events.
The Events page is displayed with list of all the events.
View the device status
About this task
The Display section provides the summary of device statuses. The Summary section displays the device count based on the
following device status category:
Compliant
Pending
Unmanaged
Non-Compliant
To view the detailed list of all the devices, do the following:
Steps
1. Click Dashboard.
The devices summary is displayed.
2. Click View All.
The Devices page is displayed with list of all the registered devices.
Change user preferences
About this task
To change the user preferences, such as alert notification, policy settings, and page size, do the following:
Steps
1. On the upper-right corner of the Dashboard page, click the login drop-down menu.
2. Click User Preferences.
The User Preferences window is displayed.
3. Click Alerts, and select the appropriate check boxes to assign an alert typeCritical, Warning or Infofor notifications
from your emails and mobile applications.
4. Click Policies, and select the Ask me if I want to use the ThinOS Wizard mode check box to display the Select ThinOS
Configuration Mode window every time you configure the ThinOS policy settings.
5. Click Page size, and enter a number from 10 to 100 in the Number Of Items Per Page text box. This option enables you to
set the number of items displayed on each page.
Wyse Management Suite dashboard
15
Access online help
About this task
To access the Wyse Management Suite manuals, do the following:
Steps
1. On the upper-right corner of the Dashboard page, click the login drop-down menu.
2. Click WMS Help.
The Support for Wyse Management Suite page is displayed.
Change your password
About this task
To change your password, do the following:
Steps
1. On the upper-right corner of the Dashboard page, click the login drop-down menu.
2. Click Change Password.
The Change Password window is displayed.
3. Enter the current password.
4. Enter the new password.
5. Reenter the new password for confirmation.
6. Click Change Password.
Log out
About this task
To log out from the management console, do the following:
Steps
1. On the upper-right corner of the Dashboard page, click the login drop-down menu.
2. Click Sign out.
16
Wyse Management Suite dashboard
Managing groups and configurations
Prerequisites
The Groups & Configs page enables you to define policies that are required to configure your devices. You can create sub
groups of the global group policies and categorize devices based on your requirements. For example, devices may be grouped
based on job functions, device type, and so on.
About this task
Figure 2. Groups and configuration
For each group, you can define policies for the following operating systems:
ThinOS
WES
Linux
ThinLinux
Teradici
Wyse Software Thin client
Devices inherit policies in the order that they are created. The settings configured in a default policy group are applied as default
settings in all the policies listed in the Default Policy Group. In a group, all users and devices present in that group have
Default Policy Group as their default setting.
On the Device Details page, you can create an exception for a device in the group to have a subset of policies that are
different from the group default.
The configuration for a particular asset with details of where configurations are setGlobal, Group, and the Device levelsare
displayed on the page. The option to create exceptions is available on the page. The Exception settings are applicable only for
that selected devices. For more details, see Configuring device level policy.
NOTE:
When you modify the lower-level policies, a bullet symbol is displayed next to the policy. This symbol indicates that the
policy is an override to a higher-level policy. For example, System Personalization, Networking, Security, and so on.
When you modify policies, an asterisk (*) is displayed next to the policy. This symbol indicates that there are unsaved or
unpublished changes. To review these changes before publishing them, click the View pending changes link.
4
Managing groups and configurations 17
If a policy configuration has to be prioritized between the different levels, then the lowest-level policy takes precedence.
After you configure the policy settings, thin clients are notified about the changes. Changes take effect immediately after
configuring the thin clients.
NOTE: Certain settings, such as BIOS configuration for Windows Embedded Standard require a restart for the changes to
take effect. However, most of the settings on ThinOS, you must restart the device for the changes to take effect.
The policies are enforced in the following precedence:
Global
Group
Device
Topics:
Add a group
Edit a group
Remove a group
Edit an unmanaged group
Configure a global level policy
Configure a group level policy
Configure a device level policy
Edit the ThinOS policy settings
Edit the Windows Embedded Standard policy settings
Edit the Linux policy settings
Edit the ThinLinux policy settings
Editing Teradici policy settings
Edit the Wyse Software Thin Client policy settings
Add a group
About this task
To add a group, do the following:
Steps
1. On the Groups & Configs page, click the
icon.
2. In the Add New Group(s) dialog box, enter the Group Name and Description.
NOTE: To change the name and description of a group, use Active Directory.
3. In the Registration tab, select the Enabled check box under Group Token.
4. Enter the group token.
NOTE:
The devices can be registered to a group by entering the group token which is available on the device
registration screen.
5. In the Administration tab, you can select the name of group admin(s), who should manage this group. From the Available
Group Admins box, select the particular group and click the right arrow to move it to the Assigned Group Admins box. To
move one group from the Assigned Group Admins to Available Group Admins, do vice versa.
6. Click Save.
The group is added to the list of available groups on the Groups & Configs page.
Edit a group
About this task
To edit a group, do the following:
18
Managing groups and configurations
Steps
1. On the Groups & Configs page, click the icon.
2. In the Editing Default Policy group dialog box, edit the group information such as Group Name and Description.
3. In the Registration tab, edit the group token.
NOTE: The devices can be registered to a group by entering the group token which is available on the device
registration screen.
4. Click Save.
Remove a group
About this task
As an administrator, you can remove a group from the group hierarchy. To remove a group, do the following:
Steps
1. In the Groups & Configs page, under Group Tree Hierarchy, click the icon.
A warning message indicating that this action removes one or more groups from the group tree hierarchy is displayed.
2. Click Remove Group.
NOTE:
When you remove a group from the group hierarchy, all users and devices that belong to the deleted group are
moved to a selected group.
Edit an unmanaged group
About this task
Devices that belong to the unmanaged group do not use licenses or receive configuration or application-based policies. To add
devices to an unmanaged group, use the unmanaged group device registration key as part of auto registration or manual device
registration. To edit an unmanaged group, do the following:
Steps
1. Click Edit group.
The Editing Unmanaged Group page is displayed. The Group Name displays the name of the group.
2. Enter the following details:
DescriptionDisplays a brief description of the group.
Group TokenSelect this option to enable group token.
3. Click Save.
NOTE:
For a public cloud, the group token for an unmanaged group must be enabled to register devices. For a private
cloud, the group token for an unmanaged group is automatically enabled.
Configure a global level policy
About this task
To configure a global level policy, do the following:
Steps
1. In the Groups & Configs page, from the Edit Policies drop-down menu, select a device type.
The policy settings of the respective device type are displayed.
Managing groups and configurations
19
2. Select the policy setting you want to configure, and then click Configure this item.
3. Click Save and Publish.
Configure a group level policy
About this task
To configure a group level policy or multilevel group polices, do the following:
Steps
1. In the Groups & Configs page, go to a group where you want to configure the policy, and click Edit Policies.
2. From the drop-down menu, select the device type you want to configure.
The policy settings of the device type are displayed.
3. Select a policy setting and then click Configure this item.
4. Click Save and Publish.
Configure a device level policy
About this task
To configure a device level policy, do the following:
Steps
1. In the Devices page, click the device you want to configure.
The Device Details page is displayed.
2. In the Device Configuration section, click Create/Edit Exceptions.
Edit the ThinOS policy settings
About this task
To edit the ThinOS policy settings, do the following:
Steps
1. Click Groups & Configs.
The Groups & Configs page is displayed.
2. Click the Edit Policies drop-down menu.
3. Click ThinOS.
The Select ThinOS Configuration Mode window is displayed.
4. Select your preferred mode to configure the policy settings. The available modes are:
Wizard Mode
Advanced Configuration Mode
NOTE: To set the ThinOS Advanced Configuration as the default mode, select the check box.
5. After configuring the policy settings, click Save and Publish.
ThinOSWizard mode
Use this page to configure the most frequently used parameters for the ThinOS devices. To configure the policy settings, do the
following:
1. Select Wizard as the mode of configuration.
2. The following are the available policy settings on the ThinOSWizard mode page.
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Managing groups and configurations
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Dell Wyse Management Suite Administrator Guide

Type
Administrator Guide

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