Cisco Business 100 Series Access Points User guide

Cisco Business Access Point Administration Guide, Version 10.4.1.0

First Published: 2020-06-10

Last Modified: 2021-03-18

Americas Headquarters

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95134-1706

USA

http://www.cisco.com

Tel: 408 526-4000

800 553-NETS (6387)

Fax: 408 527-0883

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,

INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,

EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH

THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,

CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS" WITH ALL FAULTS.

CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT

LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS

HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network

topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional

and coincidental.

All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.

Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:

https://www.cisco.com/c/en/us/about/legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a

partnership relationship between Cisco and any other company. (1721R)

The Java logo is a trademark or registered trademark of Sun Microsystems, Inc. in the U.S. or other countries.

CONTENTS

Cisco Business Wireless Access Points Overview 1

CHAPTER 1

About Cisco Business Wireless Access Points 1

Supported Cisco Access Points 1

Supported Software Images 2

Supported Browsers 2

Related Documents 3

Using Cisco Business Wireless Access Point GUI 5

CHAPTER 2

Using the Cisco Business Wireless Access Point GUI 5

Getting Started 9

CHAPTER 3

Prerequisite for Setting up and Accessing Cisco Business Wireless AP 9

AP Deployment Models 10

Launching the Setup Wizard 11

Using the Setup Wizard 12

Logging into the Cisco Business Wireless AP 15

Adding New Subordinate APs 16

Adding Mesh Extenders 16

Monitoring 19

CHAPTER 4

About the Cisco Business Wireless AP Monitoring Service 19

Customizing the Network Summary View 20

Customizing Access Points Table View 21

Viewing Access Point Details 22

Viewing Client Details 27

Viewing Guest Client Details 30

Cisco Business Access Point Administration Guide, Version 10.4.1.0

v

Troubleshooting a Client 30

Performing a Client Ping Test 31

Performing a Connection Test 31

Generating an Event Log 31

Viewing Mesh Extender 32

Viewing Applications 32

Viewing Rogue Access Points 33

Configuring the Rogue AP States 34

Viewing Rogue Client Details 34

Viewing Interferer Details 34

Wireless Dashboard 35

Customizing the Access Point Performance View 36

Adding Widgets 37

Removing Widgets 37

Customizing the Client Performance View 38

Adding a Widget 38

Removing a Widget 38

Wireless Settings 39

CHAPTER 5

About WLANs and RLANs in CBW Access Point Network 39

Setting Up WLANs RLANs and WLAN Users 39

Viewing WLANs 40

Adding and Modifying a WLAN 41

Configuring General Details 41

Configuring WLAN Security 42

Configuring VLAN and Firewall 47

Configuring Traffic Shaping 48

Configuring Advanced Options 49

Configuring Scheduling 50

Enabling and Disabling WLANs RLANs 51

Configuring RLAN in AP 51

Editing and Deleting WLANs RLANs 52

Viewing and Managing WLAN Users 52

Blocking and Unblocking Clients 53

Cisco Business Access Point Administration Guide, Version 10.4.1.0

vi

Contents

Social Login for Guest Users 54

Managing Associated Access Points 54

Global AP Configuration 55

Administering Access Points 56

Access Point Groups 58

Setting a Login Page for WLAN Guest Users 59

Setting the Default Login Page 60

Setting a Customized Login Page 60

About Cisco Mesh 62

Convert Non-Mesh to Mesh Deployment 62

Mesh Network Components 63

Changing Mesh Parameters 65

Backhaul Client Access 65

Mesh Backhaul Radio Resource Management 65

Mesh Backhaul Slot 65

Modifying AP Port Configuration to Access/Trunk Mode 66

VLAN Transparent 66

Management 69

CHAPTER 6

About Management Access Interface 69

Setting Up Management Access Interface 69

Limitation of Web Based Management Sessions 70

Managing User Priority Order 71

Managing Admin Accounts 71

Adding an Admin Account 71

Editing an Admin Account 72

Deleting an Admin Account 73

Managing Guest Users using the Lobby Admin account 73

Creating a Guest User Account 73

Managing TACACS+ and RADIUS Servers 74

Adding TACACS+ Servers 74

Configuring RADIUS Servers 75

Adding RADIUS Servers 76

Setting Date and Time 77

Cisco Business Access Point Administration Guide, Version 10.4.1.0

vii

Contents

Using NTP Servers to Automatically Set the Date and Time 77

Adding and Editing NTP Servers 78

Refreshing NTP Server Status 78

Deleting and Disabling NTP Servers 78

Configuring Date and Time Manually 79

Updating the CBW AP Software 79

Updating the Software using HTTP 81

Upgrading the Software for First Mesh Extender using HTTP 82

Updating the Software using TFTP 83

Updating the Software using SFTP 84

Updating the Software through Cisco.com 85

Updating the Software through Cisco Business Dashboard 86

Services 89

CHAPTER 7

About Multicast Domain Name System 89

Restrictions for Configuring Multicast DNS 91

Configuring Multicast DNS 91

Mapping mDNS Profile to WLAN 92

Configuring mDNS Policy 93

Cisco Umbrella Overview 94

Configuring Cisco Umbrella on Primary AP 95

Adding Policy to Umbrella Profile 95

Applying Cisco Umbrella Profile to WLAN 96

Advanced 97

CHAPTER 8

Managing SNMP 97

Configuring SNMP Access 97

SNMP Trap Receivers 98

Add an SNMPv3 User 99

Delete SNMPv3 User 99

Setting Up System Message Logs 100

System Logs 100

Optimizing RF Parameters 101

Advanced RF Parameters 101

Cisco Business Access Point Administration Guide, Version 10.4.1.0

viii

Contents

Optimized Roaming 101

Restrictions for Optimized Roaming 102

Configuring Optimized Roaming 102

RF Profiles 103

RF Parameter Optimization Settings 104

Troubleshooting in Primary AP 106

UI Indicator 106

Using Primary AP Tools 106

Restarting the Primary AP 106

Clearing the Primary AP Configuration and Resetting 107

Export and Import Primary AP Configuration 107

Saving the Primary AP Configuration 108

Troubleshooting Files 108

Troubleshooting Tools 108

Uploading Files 109

Security Settings 110

Configuring Access Control Lists (ACL) 111

Applying the ACL to WLAN at Pre-Auth Level 112

Applying the ACL to WLAN at Post-Auth Level 113

Configuring AAA Override in WLAN 113

Cisco Business Dashboard Settings 113

Appendix - Supporting Topics 115

APPENDIX A

LAN port functionality for different models 115

LED Color Indicators for Cisco Business Wireless APs 116

LED Display Settings 118

Primary AP Failover and Election Process 118

Pre-downloading an Image to an Access Point 120

Creating a Guest Network 120

Resetting a Device to Factory Default 121

SNMP Traps in CBW AP 123

Deployment and Troubleshooting Guidelines 124

Appendix - Mounting and Grounding Access Points 129

APPENDIX B

Cisco Business Access Point Administration Guide, Version 10.4.1.0

ix

Contents

About Mounting 129

Preparing the AP for Installation 129

Mounting CBW140AC/240AC 130

Mounting CBW145AC 135

Mounting CBW141AC 140

Mounting CBW142AC 140

Mounting CBW143AC 145

Grounding an Access Point 147

Appendix - Glossary of Terms 149

APPENDIX C

Cisco Business Wireless - Glossary Of Terms 149

0-9 149

802.1Q-based VLAN 149

802.1X Supplicant 149

A149

ACL 149

Allowlist 150

B150

Band Steer 150

Bandwidth 150

Bandwidth Utilization 150

Blocklist 150

C150

Captive Portal 150

CBD Probe 150

Central web authentication (CWA) 150

Channel Isolation 150

Channel Width 151

Client QoS 151

Connection Speed 151

D151

DCA 151

E151

EAPol 151

Cisco Business Access Point Administration Guide, Version 10.4.1.0

x

Contents

Event Logging 151

F152

Fast Roaming 152

H152

HTTPS 152

I152

IPv4 152

IPv6 152

ISE 152

L152

LLDP 152

Load Balancing 153

Local Probe 153

M153

Max Data Rate 153

Multiple SSIDs 153

N153

Network Plug n Play 153

O153

Operating Mode 153

P153

PMKID 153

PoE-PD 154

PoE-PSE 154

Q154

QoS 154

R154

RADIUS Server 154

Radio Domains 154

Rogue AP Detection 154

S154

Scheduler 154

Signal Quality 155

Signal Strength 155

Cisco Business Access Point Administration Guide, Version 10.4.1.0

xi

Contents

Spatial Streams 155

Spectrum Intelligence 155

SSID 155

SSID Broadcast 155

V155

VLAN 155

W156

WDS 156

WPA/WPA2 156

WPA2 Enterprise 156

WPA3 156

Appendix - Cisco Online Support 157

APPENDIX D

Cisco Business Online Support 157

Cisco Business Access Point Administration Guide, Version 10.4.1.0

xii

Contents

CHAPTER 1

Cisco Business Wireless Access Points

Overview

This chapter contains the following sections:

•About Cisco Business Wireless Access Points, on page 1

•Supported Cisco Access Points, on page 1

•Supported Software Images, on page 2

•Supported Browsers, on page 2

•Related Documents, on page 3

About Cisco Business Wireless Access Points

The Cisco Business Wireless (CBW) network solution comprises of at least one 802.11ac Wave 2 Cisco

Business Series Access Point with an in-built software that manages other access points in the network.

An Access Point (AP) that controls all the Access Points in the network is termed as the Primary AP and the

access points controlled by the Primary AP is termed as the Subordinate AP in this guide.

The Primary AP has two roles: It controls all the Subordinate APs that join the network. It independently

serves wireless clients like other Subordinate APs.

You may refer this administration guide for details on both the Primary APs and the Subordinate APs. It

provides instructions on getting started with an access point and also explains various options available to

monitor and manage the APs using the WebUI.

Cisco Business Wireless AP has the capability to interface with the Cisco Business Dashboard to monitor and

manage your access points connected with the Primary AP. For more details, refer to Cisco Business Dashboard

Administration Guide.

Note

Supported Cisco Access Points

The following Cisco Business Series APs are supported in the Cisco Business Wireless (CBW) AP network:

Cisco Business Access Point Administration Guide, Version 10.4.1.0

1

• APs listed under Primary APs can also function as Subordinate APs.

• This Administration Guide can be referred for both Primary APs and the Subordinate APs of all models

in this series.

Note

Table 1: Cisco APs supported in the CBW AP network

Subordinate APsPrimary APs

Cisco Business 141AC Mesh ExtenderCisco Business 140AC Access Point

Cisco Business 142AC Mesh ExtenderCisco Business 240AC Access Point

Cisco Business 143AC Mesh ExtenderCisco Business 145AC Access Point

Cisco Business 140AC Access PointWhile the Primary APs (140, 145 & 240)

may be used as Subordinate APs, the Mesh

Extenders (141, 142 & 143) cannot be used

as a Primary AP.

Note

Cisco Business 240AC Access Point

Cisco Business 145AC Access Point

Supported Software Images

You can download the CBW AP software for your AP model by navigating to

https://software.cisco.com/download/navigator.html

From the Software Download window, go to Wireless > Access Points. Based on your AP model, navigate

to Business 100 Series Access Points / Business 200 Series Access Points and select a model from the list.

You can view a list of currently available software with the latest version at the top. Choose the required

version of the firmware image and proceed with the download to update the software.

Supported Browsers

Cisco Business Wireless Access Points are administered through a web user interface. To use this interface,

your browser must be one of the following:

• Microsoft Internet Explorer 10 or above

• Apple Safari version 7 or above

• Mozilla Firefox version 33 or above

• Google Chrome version 38 or above

You can also use the Cisco Business App on your mobile phone to monitor and administer the Access Points.

You will need one of the following Operating Systems:

• Android version 5.0 or above

• iOS version 8.0 or above

Cisco Business Access Point Administration Guide, Version 10.4.1.0

2

Cisco Business Wireless Access Points Overview

Supported Software Images

Related Documents

CHAPTER 2

Using Cisco Business Wireless Access Point GUI

This chapter contains the following sections:

•Using the Cisco Business Wireless Access Point GUI, on page 5

Using the Cisco Business Wireless Access Point GUI

Overview of the Cisco Business Wireless Access Point GUI with a description of the navigation pane links

Home window

Table 2: Cisco Business Wireless Access Point Home Page

DescriptionName

Provides access to the Cisco Business Wireless features. Each of these main feature tabs

comprises of sub-level tabs. Click to expand and view the sub-level tabs.

Navigation pane

Cisco Business Access Point Administration Guide, Version 10.4.1.0

5

DescriptionName

Area where the feature interface is displayed.

When you click an option in the Navigation pane, its corresponding window opens in

this area.

Work pane

The header toolbar contains the following options:Header toolbar

A hamburger icon (toggle button) for expanding and collapsing the

navigation pane.

Header title is the title of the web interface which indicates the AP model

of the Primary AP (on which the integrated CBW AP functionality is

currently operating).

Cisco

Product

Name

Click the help icon (?) to view the Cisco Business Access Point Online

Help document.

A search icon for searching an AP or client using its MAC address.

A notification icon that indicates if there was an incident of system crash

or if a core dump is present.

A download icon that indicates if a new software update is available for

your CBW APs on cisco.com. You may click this icon to redirect to the

software update page in the UI and download the latest firmware.

A save icon to save the current CBW AP configuration to the NVRAM.

For more details, see Saving the Primary AP Configuration, on page 108.

A bi-directional icon to switch to Expert View to access advanced user

options. The default is set to standard view.

Click this mail icon to send your feedback to Cisco Business Wireless

Team.

A gear icon to view the current system information or to log off the Primary

AP web interface. It also specifies the username of the user who has logged

into the application.

Cisco Business Access Point Administration Guide, Version 10.4.1.0

6

Using Cisco Business Wireless Access Point GUI

Using the Cisco Business Wireless Access Point GUI

Navigation Pane Options

The Navigation pane provides options to access the main Cisco Business Wireless Access Point features.

Each of these options comprises several sub-options to perform various other tasks.

Table 3: Navigation Pane Options

DescriptionNameIcon

The Monitoring feature allows the Primary AP to monitor WLANs

and all the connected devices on the network. It also helps to view

the performance of your APs, clients and guest clients in the network.

For more details, refer to About the Cisco Business Wireless AP

Monitoring Service, on page 19 in this guide.

Monitoring

The Wireless Settings page is used to administer associated APs,

manage WLANs, WLAN user accounts, and guest user accounts.

For more details, refer to About WLANs and RLANs in CBW Access

Point Network, on page 39 in this guide.

Wireless Settings

The Management page allows you to set management access

parameters, manage admin accounts, manage network time, and

perform software updates.

For more details, refer to Setting Up Management Access Interface,

on page 69 in this guide.

Management

The Services page provides the mDNS service discovery feature

and the Cisco Umbrella network security feature.

For more details, refer to About Multicast Domain Name System,

on page 89 in this guide.

Services

The Advanced page provides the capability to set SNMP, syslog,

and log configuration settings and to perform a reset to factory

default.

For more details, refer to the Advanced, on page 97 section in this

guide.

Advanced

Cisco Business Access Point Administration Guide, Version 10.4.1.0

7

Using Cisco Business Wireless Access Point GUI

Using the Cisco Business Wireless Access Point GUI

Cisco Business Access Point Administration Guide, Version 10.4.1.0

8

Using Cisco Business Wireless Access Point GUI

Using the Cisco Business Wireless Access Point GUI

Page is loading ...

Cisco Business 100 Series Access Points User guide

This manual is also suitable for

Cisco Business 100 Series Access Points User guide

Related papers

Other documents