WaterLogic WL400 Series Operating, Installation And Service Manual

WL400

OPERATING, INSTALLATION, AND SERVICE MANUAL

Waterlogic Commercial Products, LLC

11710 Stonegate Circle

Omaha, NE 68164

(800) 288-1891

www.waterlogic.us

WL400 OPERATING, INSTALLATION, AND SERVICE MANUAL

Congratulations on your choice of the Waterlogic WL400 water treatment system. The WL400

model dispenses cold, and hot. Every WL400 includes:

High Performance Multi-Stage Filtration

Bio-Cote Anti-Microbial Protection

Firewall Advanced Purification

The Waterlogic WL400 provides exceptional quality and great tasting water with every use.

TABLE OF CONTENTS

• Features and Benefits ................................................................. 3

• Certifications ............................................................................... 4

• Introduction ................................................................................ 5

• Safety Alert Symbols ................................................................... 5

• Safety Precautions ...................................................................... 6

• Model and Part Designations ...................................................... 7

• Specifications .............................................................................. 7

• Operating Instructions ................................................................ 9

• Display Panel and Icons............................................................. 11

• Flow Diagram …………………… ..................................................... 12

• RO Quick Guide…………………… ................................................... 13

• Replacing RO Membrane…………………… .................................... 20

• Programming Instructions ........................................................ 23

• Opening Top Cover ................................................................... 24

• Pre-Installation Procedures ...................................................... 25

• Draining Procedures.................................................................. 30

• Installation Procedures ............................................................. 32

• Service Requirements ............................................................... 35

• Replacement Components ....................................................... 36

• Hot Tank Descaling Instructions ............................................... 37

• Resetting the Overload or High Limit Safety ............................ 39

• Drawings and Parts Lists ........................................................... 40

• Electrical Diagram ..................................................................... 49

• Fault Codes and Troubleshooting ............................................. 50

• Warranty .................................................................................. 73

WL400 Operating, Installation, and Service Manual Page 2 - Revision: 5-29-2015

WL400 FEATURES AND BENEFITS

Ambient, Cold, Hot, and Extra Hot Water

Pressure Fed Ambient, Cold, Hot, and Extra Hot Selections to meet a wide range of customer

demands. Cold water temperature is adjustable

High Volume Storage and Water Capacity

The WL400 has 4 liters of Cold Water Capacity and 1.2 Liters of Hot Water Capacity.

BioCote®Anti-Microbial Protection

Plastic surfaces surrounding dispensing areas and drip tray are infused with an

exclusive silver additive called BioCote®. Silver is a natural anti-microbial that

inhibits the growth of microorganisms providing additional surface protection.

Large Dispense Area with Recessed Faucet

8.5 inch dispense height with BioCote® recessed faucet to protect from cross-contamination.

Leak Detection

WL400’s are supplied with a Sensor in the Leak Tray that halts water supply to prevent overflow and

sounds alarm to reduce accident potential.

Energy Saving Sleep Mode

Energy saving Sleep Mode can be programmed to turn off heater after 3, 6 or 12 hours of inactivity

and can be shut off.

Firewall™

Firewall is proprietary technology that places the UV lamp at the point of

dispense. This point of dispense purification keeps the dispense nozzle free

from external contamination as well as purifying the water, making the

freshest water possible.

WL400 Operating, Installation, and Service Manual Page 3 - Revision: 5-29-2015

WL400 CERTIFICATIONS

Waterlogic water treatment systems have been tested, approved, and certified by the world’s top

standards bodies such as NSF and ANSI. These organizations set and regulate national standards. We

believe that performance testing and certifications validate Waterlogic as a world-leader in water

treatment systems.

WL400 Certifications Include

NSF/ANSI-55 Class A –Ultraviolet Microbiological Water Treatment Systems

Water Quality Association is an international standards organization. Firewall™

Technology contains our latest, most innovative and patented breakthrough, “The

Firewall™”, the most comprehensive UV purification system for point-of-use water

treatment systems ever developed. The Waterlogic Firewall components has been

tested and certified by the Water Quality Association (WQA) to NSF/ANSI-55 Class A

– Ultraviolet Microbiological Water Treatment Systems, and to NSF/P231 and the

USEPA Standard for Microbiological Water Purifiers.

NSF P231 –Protocol for Microbiological Purifiers

The Public Health and Safety Organization establishes minimum requirements for

health and sanitation characteristics of microbiological water purifiers. The

requirements are based on the recommendations of the U.S. Environmental

Protection Agency's Task Force Report.

UL399 – Certified Drinking Water Cooler

Intertek Labs (ETL) Certified the WL400 to ANSI/UL 399 Standard for Drinking Water

Coolers.

BPA Free - Waterlogic tests for BPA and declares that all of its products are

Bisphenol-A FREE and contain no harmful BPA plastics.

Energy Star Certified

The WL100 has been tested and certified to the Energy Star, a US Environmental

Protection Agency (EPA) program that helps our customers save money and protect

our climate through superior energy efficiency.

Waterlogic manufacturing is certified to ISO 9001 – Quality Management

Systems (certified by Moody International). ISO 9001 is the

internationally accepted standard for well managed organizations that

have adopted the key quality management principles to its operations to

bring consistent quality products and a culture of continuous improvement.

Safe Drinking Water Act

Waterlogic water treatment systems conform to the Safe Drinking Water Act (SWDA) “lead-free”

amendment effective January 4, 2014.

WL400 Operating, Installation, and Service Manual Page 4 - Revision: 5-29-2015

INTRODUCTION

Carefully read and follow all instructions to ensure proper and efficient operation of your WL400.

Contact Waterlogic or an Authorized Waterlogic Dealer if you have any questions.

Waterlogic and Authorized Waterlogic Dealers employ trained service personnel who are

experienced in the installation, function and repair of Waterlogic equipment. This publication is

written for use by these qualified individuals. Waterlogic encourages users to learn about products,

however, we believe that product knowledge and service is best obtained by consulting Waterlogic

or an Authorized Waterlogic Dealer.

Waterlogic water treatment systems should be combined with selected water treatment

components to create a system specifically tailored for each application by trained and qualified

personnel.

Products manufactured and marketed by Waterlogic and its affiliates are protected by patents

issued or pending in the United States and other countries.

Waterlogic reserves the right to change the specifications referred to in this literature at any time,

without prior notice. Changes or modifications not expressly approved by Waterlogic could void the

warranty and user’s authority to operate the equipment.

SAFETY ALERT SYMBOLS

Read and follow all safety information carefully. The signal words used in this manual are selected as

shown below and based on an assessment of the degree of potential injury or damage (severe or

minor) and the occurrence of injury (definitely occurs or has the potential to occur) when the

warning is ignored:

DANGER!

Indicates a situation which, when not avoided, results in death or severe injury.

WARNING!

Indicates a situation which, when not avoided, has the potential to result in death or severe

injury; and/or severe property damage.

CAUTION!

Indicates a situation which, when not avoided, results or has the potential to result in minor

injury; and/or minor property damage.

WL400 Operating, Installation, and Service Manual Page 5 - Revision: 5-29-2015

SAFETY PRECAUTIONS

Basic safety precautions should be followed, including the following:

DANGER! If incorrectly installed, operated or maintained, this product can cause death or

severe injury. Those who install, operate, or maintain this product should be trained in its proper use,

warned of its dangers, and should read the entire manual before attempting to install, operate, or

maintain this product.

WARNING! Unit is to be used for its intended purpose as described in this manual, and

untrained individuals who use this manual assume the risk of any resulting property damage or

personal injury.

WARNING! HOT WATER. Unit produces Hot Water up to 185

o

F. Water above 125

o

F can cause

severe burns or scalding. Keep unauthorized people and children away from the unit to avoid

accidental dispensing of hot water. Children should not use without supervision.

DANGER! ELECTRICAL SHOCK HAZARD. Always unplug from power supply prior to servicing

equipment to prevent electrical shock.

WARNING! This system to be used for water only and is not intended for use where water is

microbiologically unsafe or with water of unknown quality without adequate disinfection before or

after the system. The system is designed for the supplemental bactericidal treatment of either

treated and disinfected public drinking water, or other drinking water, which has been tested and

deemed acceptable for human consumption by the state or local health agency having jurisdiction.

The system is designed to reduce normally occurring non-pathogenic or nuisance microorganisms

only. System is not intended for treatment of contaminated water.

WARNING! Dispenser Could Tip or Fall causing serious injury. Always install unit on a firm, flat,

and level surface and secure the WL400 to the base cabinet with the screw provided to lock the

components together. Never place heavy items on top of unit and never climb, stand, or hang on unit

or storage cabinet to prevent injury and damage.

CAUTION! INDOOR USE ONLY. Do not install outdoors or where unit is in direct sunlight. Do not

install where ambient temperature goes below 50F or above 97F. Avoid high humidity and moisture.

Product life and performance will be impacted and warranty could be voided.

WL400 Operating, Installation, and Service Manual Page 6 - Revision: 5-29-2015

MODEL/PART DESIGNATIONS

BRAND NAME DESCRIPTION MODEL – PART NUMBER

WL400 Counter Top

Waterlogic WL400 Counter Top -

Ambient, Cold, Hot and Extra Hot

10-WL4FW-SB

F-4FW-M-HCA-HC2P-SB-INN

WL400 Base Cabinet

Waterlogic WL400 Base Cabinet with RO 10-WL4BC

F-4FW-M-HCA-HC2P-SB-INN

SPECIFICATIONS

ITEM

Water Connection ¼” Quick Connect

Cold Water Temperature

Cold Water Temperature – Factory Set Point 41° - 5°C

(Adjustable 34° - 54° F. (1.1° - 12.2°C)

Hot Water Temperature

Hot Water Temperature – Factory Set Point 185° F (85°C)

(Adjustable from 158°F to 203°F)

Extra Water Temperature Extra Hot Water Temperature – Factory Set Point 203° F (95°C)

Hot Water Manual Reset

Overload

207° F (97°C)

Recommended Service

Pressure

40-60 psi (275-414 kPa) – Use Pressure Regulator

Maximum Service Pressure 100 psi (689 kPa) – Use Pressure Regulator

Rated Service Flow 0.42 gallons per minute (1.6 Lpm)

Environmental Temperature

35° - 100°F (2° - 37°C)

UV Lamp 13 Watts

Heater 500 W

Refrigerant Gas R134a, 75g, 2.65 ounces

R134a Pressures High (230 psi), Low (90 psi)

SHIPPING SPECIFICATIONS

ITEM WL400 Counter Top WL400 Base WL400 Tower Combined

Width/Depth/Height of Box

21” x 22” x 22” (53.5 cm x

56cm x 56cm)

21” x 22” x 22” (53.5 cm x

56cm x 89cm)

21” x 22” x 57” (53.5 cm x

56cm x 145cm)

Weight (dry) of Box 57 pounds (26 kg) 61 pounds (28 kg) 118 pounds (53.5 kg)

Ship per Pallet Up to 8 per pallet 4 per pallet in 2 boxes

*WL400 Counter Top is 17.75 in. tall and may not fit between countertops and cabinets - Check installation to ensure adequate clearance.

WL400 Operating, Installation, and Service Manual Page 7 - Revision: 5-29-2015

ELECTRICAL SPECIFICATIONS

ELECTRICAL SUPPLY 120V/60Hz 15 Amp Service

+

COMPONENT POWER (approximate) AMP DRAW (approximate)

Heater 500 4.2 Amps

Compressor 114 1 Amp

Fan 16 0.1 Amps

Controls 15 0.1 Amps

UV Lamp System 13 0.1 Amps

Pump 12 0.1 Amps

WL400 TOTAL 670 5.5 Amps

WL400 Operating, Installation, and Service Manual Page 8 - Revision: 5-29-2015

OPERATING INSTRUCTIONS

The above picture shows front dispensing panel for the Waterlogic WL400 .

Button Operational Use

Press the Cold Water selection button. There may be a 2 second delay as

FIREWALL UV lamp purifies the water and the FIREWALL Sensor ensures

your safety. Blue light will illuminate the dispense area.

Press the Room Temperature (Ambient) Water selection button. There

may be a 2 second delay as FIREWALL UV lamp purifies the water and the

FIREWALL Sensor ensures your safety. Green light will illuminate the

dispense area.

Press and hold both the Hot Water 189°F (87°C) and the Extra Hot Water

selection buttons simultaneously for 2 seconds and hot water will

dispense. This is a child safety feature. Red light will illuminate the

dispense area.

Press the Extra Hot Water Selection button to elevate the hot tank to

203°F. Allow a few minutes for the temperature to rise in the hot tank.

Press and hold both the Hot Water and the Extra Hot Water selection

buttons simultaneously for 2 seconds and hot water will dispense. This is

a child safety feature. Red light will illuminate the dispense area.

WARNING! Unit produces Very Hot Water up to 203°F. Water above

125°F can cause severe burns or scalding. Keep unauthorized people and

children away from the unit to avoid accidental dispensing of hot water.

Children should not use without supervision.

WL400 Operating, Installation, and Service Manual Page 9 - Revision: 5-29-2015

Dispensing your choice of water is very simple.

1. Place your cup centrally in the dispensing area. Always use a cup suitable for use with hot

water. Never hold cup or place hands in dispensing area while dispensing hot water. Never

try to fill more than one cup at a time.

2. Select the type of water you wish to be dispensed by press/touching the cold, ambient or hot

water select icon until it illuminates.

WARNING! Unit produces Very Hot Water up to 203°F. Water above 125°F can cause severe

burns or scalding. Keep unauthorized people and children away from the unit to avoid accidental

dispensing of hot water. Children should not use without supervision.

WL400 Operating, Installation, and Service Manual Page 10 - Revision: 5-29-2015

DISPLAY PANELS AND ICONS

UV Lamp Has Failed

See troubleshooting

section of manual

The UV Lamp is

operating

Sleep Mode -

press any

button to

bring machine

out of sleep mode

The Hot Tank is heating up

A leak has been

detected - See

troubleshooting

section of manual

Filter needs replacing

The Cold Tank is

Chilling

Extra hot water has been

selected

The Drip Tray is

Full – Please

empty the tray

WL400 Operating, Installation, and Service Manual Page 11 - Revision: 5-29-2015

HOT TANK PRINCIPLES OF OPERATION

All Waterlogic Hot Tanks have a built in Vent or

Expansion Chamber in the top of the tank except for

WL270 (GF) units.

The Vent Chamber allows for expansion of the water

when it is heated.

The chambers are separated by a welded-in tank

baffle.

Water always flows into the bottom of the tank and

out the top to the faucet.

The hot tank outlet tube has a restrictor in its base.

This ensures the reservoir is always full by allowing

more water in than out.

There is a small hole in the side of the tank outlet tube

that allows air and water to pass into the vent

chamber as it is heated.

Water in the vent chamber is suctioned back through

the outlet tube vent hole when water is dispensed.

Expansion of water as it is heated in the reservoir will

push the water out the faucet when the outlet tube

vent hole becomes plugged with debris or scale.

The small Outlet Vent Hole is susceptible to scale build

up and is a key indicator that descaling is required.

It is critical to descale the hot tank through the vent

line and outlet line on a regular basis to prevent this

problem.

Descaling through the inlet and/or outlet lines only

will not clean the vent chamber and outlet vent hole

properly.

WL400 Operating, Installation, and Service Manual Page 12 - Revision: 5-29-2015

WL400 STANDARD WATER FLOW DIAGRAM

There is a 1.6 liter per minute (0.423 gallons per minute) flow restrictor inline after the Main

Unit bulkhead inlet fitting on all WL400's.

Flow Restrictor

Part Number AK-0014-B

WL400 Operating, Installation, and Service Manual Page 13 - Revision: 5-29-2015

RO QUICK GUIDE

The WL400 contains a high capacity Reverse Osmosis Filtration System installed in the Base Cabinet.

Efficiency is improved by utilizing the on-board booster pump to optimize the osmotic pressure, and

a 4 Gallon Bladder Tank is included in the Base Cabinet.

The Filtration system has 4 Stages of Filtration with 100 Gallons per day capacity

combined with exclusive Firewall Purification.

Stage 1 – Sediment Filter; Removes unwanted particles and particulates down to 10 micron.

Stage 2 – Pre-Filter; Granular Filter removes unwanted chlorine, odor and bad taste

Stage 3 – RO Membrane; 0.001 Micron filtration to remove total dissolved solids from the water.

Stage 4 – Post Filter; Carbon “polishing filter” to improve the taste of the water.

Final Barrier – Firewall Advanced Water Purification; Acts as the Final Barrier at the Point of Use.

RO Membrane Part No. 15-3020

WL400 Operating, Installation, and Service Manual Page 14 - Revision: 5-29-2015

BASE CABINET SIDE REMOVAL

WL400 Operating, Installation, and Service Manual Page 15 - Revision: 5-29-2015

BASE CABINET CONFIGURATION

WL400 Operating, Installation, and Service Manual Page 16 - Revision: 5-29-2015

RO SETUP AND FILTER CHANGE INSTRUCTIONS

1. Remove Front Panel from Base Cabinet

2. Isolate Water Supply

3. Remove Pre-Carbon and Post-Carbon Filters and clear carbon fines by flushing 5 galls on

water through each filter individually to drain.

4. Reinstall Pre-Carbon and Post-Carbon filters.

5. Close RO bypass valve and bladder tank valve (See photo)

6. Flush RO Membrane to drain for a minimum of 4 hours or until TDS reduction is at desired

level (>90%). Water should be draining from both the water out line and drain line.

7. Open Bladder Tank Valve and turn on water supply. Ensure RO bypass valve stays in the

Closed Position.

8. Allow up to 1 hour for empty bladder tank to fill if necessary.

WL400 Operating, Installation, and Service Manual Page 17 - Revision: 5-29-2015

LEFT SIDE INSIDE CABINET

Left Side with Outside Panel Removed

WL400 Operating, Installation, and Service Manual Page 18 - Revision: 5-29-2015

RIGHT SIDE PANEL REMOVED

WL400 Operating, Installation, and Service Manual Page 19 - Revision: 5-29-2015

RO MEMBRANE INSTALLED

WL400 Operating, Installation, and Service Manual Page 20 - Revision: 5-29-2015

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WaterLogic WL400 Series Operating, Installation And Service Manual

WaterLogic WL400 Series Operating, Installation And Service Manual

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