EXFO MaxTester DSL (CoLT-350) User guide

Brand: EXFO

Model: MaxTester DSL (CoLT-350)

Category: Measuring, testing & control

Type: User guide

User Guide

FTTx Test Set

MaxTester DSL

be reproduced, stored in a retrieval system or transmitted in any form, be it

electronically, mechanically, or by any other means such as photocopying,

recording or otherwise, without the prior written permission of EXFO Inc. (EXFO).

Information provided by EXFO is believed to be accurate and reliable. However, no

responsibility is assumed by EXFO for its use nor for any infringements of patents or

other rights of third parties that may result from its use. No license is granted by

implication or otherwise under any patent rights of EXFO.

EXFO’s Commerce And Government Entities (CAGE) code under the North Atlantic

Treaty Organization (NATO) is 0L8C3.

The information contained in this publication is subject to change without notice.

Trademarks

EXFO’s trademarks have been identified as such. However, the presence or

absence of such identification does not affect the legal status of any trademark.

Units of Measurement

Units of measurement in this publication conform to SI standards and practices.

Version number 4.0.0

MaxTester DSL iii

Contents

Certification Information .................................................................................. v

1 Introducing the MaxTester DSL Test Set .................................. 1

Product Description .......................................................................................... 1

Key Features and Benefits ................................................................................. 1

Typical Applications .......................................................................................... 1

Keypad .............................................................................................................. 2

Battery .............................................................................................................. 2

Caring for the MaxTester DSL ............................................................................ 4

Using the MaxTester DSL ................................................................................... 4

Conventions ...................................................................................................... 6

2 Safety Information ................................................................... 7

3 Getting Started with the MaxTester DSL Test Set ................... 9

Turning the Unit On/Off .................................................................................... 9

Using Menus and Keypad ............................................................................... 10

Using Online Help ........................................................................................... 10

4 Setting Up the MaxTester DSL Test Set .................................. 11

Main Menu Page - Home ................................................................................ 11

System Settings .............................................................................................. 11

5 Configuring the MaxTester DSL Test Set ................................ 16

Test Configuration .......................................................................................... 16

Test Setup ....................................................................................................... 21

6 MaxTester DSL Test Results ..................................................... 27

xDSL Connection Summary ............................................................................. 27

Ethernet Connection Summary ....................................................................... 28

WAN Status .................................................................................................... 28

LAN Status ...................................................................................................... 29

IPTV Summary ................................................................................................ 29

Join Leave ....................................................................................................... 30

DSL Parameter Details ..................................................................................... 31

DSL Statistics .................................................................................................. 32

Band Info ........................................................................................................ 33

Data Tests Summary ........................................................................................ 33

Web Browser .................................................................................................. 35

Bookmarks ...................................................................................................... 36

7 Saving and Reading Test Results ............................................ 37

Save Results ................................................................................................37

Read Results Menu ......................................................................................... 38

8 Maintenance ............................................................................ 39

General Maintenance ...................................................................................... 39

Recycling and Disposal (Applies to European Union Only) .............................. 40

9 Troubleshooting ...................................................................... 41

Contacting the Technical Support Group ........................................................ 41

Transportation ................................................................................................ 41

Contents iv

10 Warranty .................................................................................. 42

General Information ....................................................................................... 42

Liability ........................................................................................................... 42

Exclusions ....................................................................................................... 43

Certification .................................................................................................... 43

Service and Repairs ......................................................................................... 44

EXFO Service Centers Worldwide .................................................................... 45

A Technical Specifications .......................................................... 46

MaxTester DSL v

Certification Information

FCC Information

Electronic test equipment is exempt from Part 15 compliance (FCC) in the United

States. However, compliance verification tests are systematically performed on

most EXFO equipment.

 Information

Electronic test equipment is subject to the EMC Directive in the European Union.

The EN61326 standard prescribes both emission and immunity requirements for

laboratory, measurement, and control equipment. This unit has undergone

extensive testing according to the European Union Directive and Standards.

Certification Information vi

MAX-630-1VER

Application of Council Directive(s): 2006/95/EC - The Low Voltage Directive

2004/108/EC - The EMC Directive

2006/66/EC - The Battery Directive

93/68/EEC - CE Marking

And their amendments

0DQXIDFWXUHU¶V1DPH EXFO Inc.

ManufactureU¶V$GGUHVV 400 Godin Avenue

Quebec, Quebec

Canada, G1M 2K2

(418) 683-0211

Equipment Type/Environment: Test & Measurement / Industrial

Trade Name/Model No.: MaxTester DSL / MAX-630 series

Standard(s) to which Conformity is Declared:

EN 61010-1:2001 Edition 2.0

Safety Requirements for Electrical Equipment for Measurement,

Control, and Laboratory Use, Part 1: General Requirements.

EN 61326-1:2006

Electrical Equipment for Measurement, Control and Laboratory

Use - EMC Requirements ± Part 1: General requirements

EN 60825-1:2007 Edition 2.0

Safety of laser products ± Part 1: Equipment classification,

UHTXLUHPHQWVDQGXVHU¶VJXLGH

EN 60950-1:2006+A1:2010

Information Technology Equipment, Safety - Part 1: General

Requirements.

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive and Standards.

Manufacturer

Signature:

Full Name:

Stephen Bull, E. Eng

Position:

Vice-President Research and

Development

Address:

400 Godin Avenue, Quebec (Quebec),

Canada, G1M 2K2

Date:

January 11, 2011

DECLARATION OF CONFORMITY

MaxTester DSL 1

1 Introducing the

MaxTester DSL Test Set

The MaxTester DSL is a handheld device designed for testing ADSL2+ and VDSL2

services between the service provider and the subscriber premises. In addition, the

dual Ethernet ports of the MaxTester DSL allow it to be used inside the home to test

all the way to the end point of the service.

Product Description

The MaxTester DSL Test Set case is an aluminum enclosure with rubber over mold,

which makes it ideal for field use. Its display is a back-lit LCD featuring 800 x 480

resolution. A membrane keypad mounted on the face of the unit features a

14-button keypad used to operate the test set. The following describes the features

of the MaxTester DSL.

Key Features and Benefits

³ Rugged and weatherproof handheld unit

³ Broadcom chipset

³ IP login

³ User-defined automatic testing

³ Dual Ethernet ports

³ Modem replacement

³ Battery powered

Typical Applications

³ ADSL2+ testing with optional VDSL2 for hybrid networks

³ Optional Web Browser, IPTV analysis, and data tests including Ping, FTP and

Traceroute testing

³ Ethernet testing for qualifying FTTx service at the customer premises

³ Configurable pass/fail results for automated testing

Introducing the MaxTester DSL Test Set 2

Keypad

³ Power: The button on the lower left side of the unit is used to power the unit on

and off.

³ Arrow Keys navigate the screen to access and modify parameters.

³ Function Keys activate the corresponding on-screen function button.

Battery

The MaxTester DSL is equipped with a Lithium-ion battery.

When fully charged, the battery should provide between 3 and 10 hours of power

depending on different factors such as: type of tests performed, display backlight

level, and connected accessories.

To maximize battery power of the MaxTester DSL:

1. Lower the display backlight level using the application found in Display and

Language in the System settings, when the MaxTester DSL is used under low to

medium light conditions.

2. Disconnect any unused USB or SD accessories.

3. Quit any running tests when the MaxTester is not in use.

4. Whenever possible, put the MaxTester DSL in suspend mode by pressing for

less than 1 second,

5. When not in use, turn the unit off by pressing for at least 4 seconds.

WARNING

³ Recharge the battery using only the MaxTester and with the

battery properly installed in the unit.

³ Never open the battery back panel of the MaxTester without

reading the Replacing the Battery section in this chapter.

Function keys

Home/Help

Stop/Start test

Power

Back

Arrow keys

Enter

MaxTester DSL 3

If the battery capacity remains low or outside the previously stated values, it should

be replaced. This could occur after 3 years depending on the usage.

Battery Calibration

In order to optimize the battery gas gauge accuracy, a battery calibration procedure

is accessible in the System menu under Power. See the Setting Up the MaxTester

DSL Test Set chapter. Going through this procedure may be necessary when first

using the MaxTester or after time depending on the number of charging cycles the

battery has undergone. It will optimize the gas gauge accuracy and not affect the

MaxTester's battery capacity.

Replacing the Battery

Battery replacement should only be done by a qualified technician with the

appropriate tools on an electronic bench or similar environment.

To replace the battery:

1. Remove all 4 screws of the battery back panel using a 1.5 mm Allen key. Put

aside the screws and the panel keeping the inside foam seal clean. (See the

Back diagram under the Using the MaxTester DSL section in this chapter.)

2. Pull out the old battery using your fingers. Flipping the unit, battery-side down,

will ease removal. Do not use tools in order to prevent damage to the battery

envelope. Pull out the electrical connector. Put aside the old battery.

3. Remove the new battery from its package. Keep the package for future use.

Plug in the electrical connector ensuring the pins are correctly aligned. Place

the new battery in the MaxTester.

4. Inspect the inside rib around the MaxTester battery compartment to make sure

it is free from any debris. Remove any debris using a dry cloth. Replace the

battery back panel. Replace the 4 screws with a moderate torque so the foam

seal is evenly compressed without damaging the screws.

Disposing of the Battery

Place the old battery in the replacement battery packaging. Properly dispose it

according to your local facilities for battery recycling.

WARNING

Only use an EXFO battery. Batteries from other suppliers could result in

serious damage to the MaxTester or personal injuries. See the

Troubleshooting chapter for information on contacting EXFO.

Introducing the MaxTester DSL Test Set 4

Caring for the MaxTester DSL

The MaxTester DSL has been designed to be a rugged and lightweight piece of test

equipment. However, the unit should be kept away from extremes of heat, cold,

moisture, and dust. Failure to do this may shorten the life of the instrument.

The MaxTester DSL LCD display should only be cleaned using a soft, lint-free cloth

and an anti-static cleaning solution. Ordinary detergents and other cleaning

solutions may cloud or scratch the surface and should be avoided.

Using the MaxTester DSL

The MaxTester DSL is rated IP54 which means that it is not affected by dust or water

splashing against the enclosure from any direction. This protection is only valid

when both side doors are properly closed. If the equipment is used in a manner not

specified by the manufacturer, the protection provided by the equipment may be

impaired.

The MaxTester DSL is equipped with a series of interfaces shown in the following

views:

³ Front

³ Left

Speaker

Battery LED

Power LED

USB Host Port

2 USB Client Ports

SD Card (not used)

Head Set Jack (2.5 mm) (not used)

Door

MaxTester DSL 5

³ Right

³ Top

Note: When connecting a DSL cable to the WAN port, use the RJ-45 plug end of

the 26AWG cable provided with the unit. There is a 1500V maximum

transient voltage on telecom ports. Basic insulation is needed for

external telecom circuits.

³ Back

DC Power Door

USB Client Port

Battery Door

Screws

Introducing the MaxTester DSL Test Set 6

³ LED Legend

The MaxTester DSL enclosure may become warm during normal use.

Conventions

Before using the product described in this manual, you should understand the

following conventions:

WARNING

Indicates a potentially hazardous situation which, if not avoided,

could result in death or serious injury. Do not proceed unless you

understand and meet the required conditions.

CAUTION

Indicates a potentially hazardous situation which, if not avoided,

may result in minor or moderate injury. Do not proceed unless you

understand and meet the required conditions.

CAUTION

Indicates a potentially hazardous situation which, if not avoided,

may result in component damage. Do not proceed unless you

understand and meet the required conditions.

IMPORTANT

Refers to information about this product you should not overlook.

MaxTester DSL 7

2 Safety Information

The AC adapter/charger provided with this unit (40 W/24 V) is specifically designed

to work with your MaxTester.

IMPORTANT

When you see the following symbol on your unit , make

sure that you refer to the instructions provided in your user

documentation. Ensure that you understand and meet the required

conditions before using your product.

WARNING

³ Use the AC/DC adapter/charger indoors only.

³ Use only with a Class II AC/DC adapter, power limited output.

³ On the AC/DC adapter, replacing detachable mains supply cords

with inadequately rated cords, may result in overheating of the

cord and create a fire risk.

³ The adapter shall have the appropriate safety mark (e.g. UL,

CSA, TUV, CE, etc.) that is acceptable to the authorities in the

country where the equipment is to be used.

CAUTION

When using the MaxTester while connected to the AC/DC

adapter/charger, make sure you do not position the equipment so

that it is difficult to disconnect the adapter/charger from the

AC mains.

WARNING

Use only accessories that meet EXFO specifications.

Safety Information 8

Equipment Ratings

Temperature

³ Operation

³ Storage

0°C to 40°C (32°F to 104°F)

-20°C to 60°C (-4°F to 140°F)

Relative humidity (unit) 5 % to 95 % non-condensing

Maximum operation

altitude

3000 m (9843 ft)

Pollution degree 2(unit used inside; connected to AC mains or

3 (unit used outside; powered by batteries)

a. Use the external power supply indoors only.

b. Equipment should be normally protected against exposure to direct sunlight, precipitations and

full wind pressure.

Overvoltage category II

Power supply rating 100 V to 240 Vac

at 0.7A (50Hz/60Hz)

9-24 Vdc at 1.67 A

c. Not exceeding ± 10 % of the nominal voltage.

MaxTester DSL 9

3 Getting Started with the

MaxTester DSL Test Set

Turning the Unit On/Off

When you turn the unit on, you may use it immediately under normal conditions.

When the unit is turned off, it keeps the following parameters in its internal

memory:

³ Test parameters

³ User-defined thresholds

³ Regional, LCD, and energy-saving settings

³ Saved test results

There are two ways to turn off the MaxTester DSL Test Set

³ Suspend: the next time you turn your unit on, you will quickly return to your

work environment.

³ Shutdown: completely cuts power to the unit; the unit will perform a complete

restart routine the next time you use it. You should perform a shutdown if you do

not intend to use your unit for a week or more.

To tu r n th e unit o n:

Press and hold for ½ to 1 second to start. The unit initializes for a few seconds

and displays the Home pane.

To enter suspend mode:

Hold down the key until the suspend notification sound plays, about 1 second.

The MaxTester will stay in suspend mode for 2 hours. After which it will

automatically shutdown. This prevents complete battery discharge and ensures

maximum battery performance.

To perform a shutdown:

Hold down the key for about 4 seconds. The shutdown process starts.

Note: In both previous cases, if the power adapter is plugged in, the unit will

enter a charge mode instead of suspending or shutting down.

Getting Started with the MaxTester DSL Test Set 10

Using Menus and Keypad

You can access various tools from the keypad or menu. Menu options may differ

depending on your unit configuration.

Home menu is where you can access either the various elements for your unit or

the system itself.

³ To navigate through the items, use the arrow keys.

³ To confirm a choice or enter a menu, press .

³ To cancel an action or return to the previous item or pane, press .

³ To return to the home pane, press .

Note: Pressing while a test is running will do nothing. The test can not be

running in order to return to the main menu screen.

Note: You can also select an option directly by pressing the function keys

corresponding to the on-screen buttons at the bottom of the screen.

Using Online Help

Online help is available at any time. Most test operations pause while you view help,

but will resume automatically when you exit help.

To access help about the current function at any time:

Press and hold the ? key.

MaxTester DSL 11

4 Setting Up the MaxTester

DSL Test Set

Main Menu Page - Home

Home presents the main menu page which allows you to

navigate to each icon using the up/down left/right arrow

keys on the keypad. Press to bring up the sub-menu

of the selected icon:

³ For Auto, xDSL, or Ethernet Test, the test will start

and the screen control will navigate to the Result

Summary page.

³ Read Results opens the Read Results page of the

previously saved tests.

³ Test Configuration provides the utilities to setup test

parameters.

³ System allows you to set the parameters of the unit.

System Settings

System presents a menu of items to setup the unit.

³ Display & Language provides the setup for backlight,

information on the title bar, and language choice.

³ Date & Time sets the date and time and format.

³ Power displays the battery status and power scheme.

³ Software Options allows you to enable/disable

purchased feature options.

³ Information shows unit details pertaining to

hardware/software/product info.

To navigate between the system settings:

1. Press the up/down left/right arrow keys on the keypad

to select an icon.

2. Press to confirm your selection.

Setting Up the MaxTester DSL Test Set 12

Display and Language

To fit your work environment, you may adjust the LCD

brightness, and display the time, Active Sync and power

status.

Note: The LCD backlight consumes battery power;

more brightness, more power consumption.

This is also where you can change the display language.

The values are kept in memory when you turn the unit off.

To adjust the display settings:

1. Press , select System, and then Display &

Language.

2. Use the up/down arrow keys to select the setting to

change.

3. Press to select it.

³ You can switch between preset brightness levels in the Backlight item.

Press to confirm.

³ Enable or disable the time, Active Sync, and modem power status, then

confirm the choice with the key.

³ Use the up/down arrow keys to navigate between the available languages,

then press

to select it. You will be prompted to restart your unit.

Date and Time

When saving results, the unit also saves the

corresponding date and time.

You can enter the date according to the following formats:

³ yyyy-mm-dd

³ dd-mm-yyyy

³ mm-dd-yyyy

The time can be set according to the 12- or 24-hour

formats.

You can also modify the time zone and enable an option

so that your unit automatically adjusts the time for the

daylight saving period.

To set the date and time:

1. Press , select System, and then Date & Time.

2. Use the arrows to select any of the date or time settings.

3. Press to enable the modification controls.

³ For the date and time, an edit screen is displayed with descriptive function

keys. Use the arrow keys to modify the number values, then press to

confirm the change and go back to the previous screen.

Press to go back to the previous screen without saving the new value.

MaxTester DSL 13

³ For the time format, auto daylight saving and time zone values, use the

arrow keys to select the desired value, then press to confirm the

change.

Power - Battery Status

The BATTERY Status pane indicates the current power

level for the battery.

Note: The battery level might not display after a

system upgrade but will become available

again after the next full charge.

Power Schemes

You can set your unit to automatically switch to suspend mode independently for

the battery or AC power modes. This is useful for example if you want to save

battery power but do not want to be hindered by unwanted switches between

modes when using AC power.

³ Power off completely shuts down the unit’s power.

³ Power suspend puts the unit in sleep mode; you can

wake up the system by pressing power on/off

button.

³ Modem power off:

³ Immediately for when an xDSL test is completed

or stopped. In this mode, the modem is powered

on when xDSL test starts.

³ Timeout value powers off the modem within a

defined period after an xDSL test is completed or

stopped.

To change the power management settings:

1. Press , select System, and then Power.

2. Select the Power Schemes tab.

3. Under DC In or Battery, use the arrow keys to select power off on system idle or

suspend timeout modes, then press to view the list of available choices.

4. Select a new value, then press to confirm the choice. Repeat for the other

modes as needed.

Setting Up the MaxTester DSL Test Set 14

Power - Calibration

The Calibration tab allows you to optimize the battery gas gauge accuracy.

³ Calibration State:

³ Completed displays after the calibration

procedure has been started and the DC plug was

not removed before the end was reached.

³ In Progress displays when the calibration

procedure has been started but has not yet

reached the end.

³ Aborted displays when the calibration procedure

has been started but the DC plug was removed

before the end.

³ Idle displays after the next MaxTester cold boot.

³ Gas Gauge Accuracy indicates the estimated battery

gas gauge accuracy.

³ Below 10 % accuracy error is Very Good.

³ Between 10 % and 20 % accuracy error is Good.

³ Over 20 % accuracy error is Poor and a gas gauge calibration is needed in

order to get optimal accuracy.

The following on-screen messages may appear:

³ Calibration Completed is displayed after the procedure has been started and

successfully completed.

³ Calibration In Progress is displayed when the procedure has been started and

not yet completed.

³ Calibration Aborted is displayed when the procedure has been started but the

DC plug was removed or a power failure occurred before the end, or if you

terminate the calibration.

To start the gas gauge calibration:

1. Select the Calibration button. Completion time is up to 20 hours depending on

the MaxTester's initial battery level and current power consumption.

2. Make sure the DC plug always stays connected and the unit is not turned off

until completion. Failing to do so will abort the procedure and previous

calibration parameters will be kept.

Note: No other activity can be performed on the unit during calibration.

Note: Going through this calibration does not affect the MaxTester's battery

capacity.

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EXFO MaxTester DSL (CoLT-350) User guide

Brand: EXFO

Model: MaxTester DSL (CoLT-350)

Category: Measuring, testing & control

Type: User guide

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EXFO MaxTester DSL (CoLT-350) User guide

EXFO MaxTester DSL (CoLT-350) User guide

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