SonicWallMobileConnect5.0forChromeOSUserGuide
AboutMobileConnect
5
SupportedPlatforms
ThefollowingsectionsdescribesupportedplatformsandnetworkrequirementsforSonicWallMobileConnect:
• ChromeOSProductSupportonpage5
• SonicWallApplianceSupportonpage5
• RequiredNetworkInformationonpage5
ChromeOSProductSupport
SonicWallMobileConnectissupportedonallChromebookmodelsrunningChromeOS45,availableasafree
upgrade.SeethefollowingwebsiteforinformationonhowtoupgradeyourChromebooktothelatestversion:
https://support.google.com/chromebook/answer/177889?hl=en
SonicWallApplianceSupport
SonicWallMobileConnectisafreeapp,butrequiresaconcurrentuserlicenseononeofthefollowingSonicWall
solutionsinordertofunctionproperly:
• SonicWallfirewallappliancesincludingtheTZ,NSA,E‐ClassNSA,andSuperMassive™9000Seriesrunning
SonicOS5.8.1.0orhigher
• SonicWallSecureMobileAccess100Series/
SRAappliancesrunning8.0orhigher
• SonicWallSecureMobileAccess1000Series/E‐ClassSRAapp liancesrunning11.4orhigher
RequiredNetworkInformation
TouseMobileConnect,youneedthefollowinginformationfromyournetworkadministratororITSupport:
•Servernameoraddress‐ThisiseithertheIPaddressorURLoftheSSLVPNservertowhichyouare
connecting.
• Usernameandpassword‐Typically,youarerequiredtoenteryourusernameandpassword,although
someconnectionsmightnotrequirethis.
•Domainname‐ThedomainnameoftheSSLVPNserver.MobileConnectmightbeabletoautomatically
determinethiswhenitfirstcontactstheserver,ortherecouldbemultipledomainsthatcanbeselected.
DNSDomainSettingsonAppliances
BeforeMobileConnectusersareabletoaccesstheprivatenetwork,thenetworkadministratormustconfigure
theDNSDomainontheSonicWallappliance.WhentheMobileConnectuseraccessesaURLontheprivate
network,theconfiguredDNSdomainisusedtoresolvethehostnamelookup.Forpublicdomainsthatdo
not
matchtheconfiguredDNSdomain,theDNSserverforthe Wi‐Fiorcellularnetworkisused.
TheDNSDomainconfigurationprocessvaries,dependingonthetypeofSonicWallappliancebeingused:
•SonicWallfirewallappliances‐OntheSSLVPN>ClientSettingspage,entertheDNSdomainnamein
the
DNSDomainfield.
NOTE:TheMobileConnectuserdoesnotneedtoperformanyconfigurationtasksrelatedtoDNS.The
followinginformationisforSonicWallnetworkadministrators.