Stairmaster 8G 9-5270 User manual

SERVICE

MANUAL

OpenHub Consoles

Core Health & Fitness

Page 2

Title Page and Table of Contents .......................................................................................... 1

Preventative Maintenance .......................................................................................... 3

Product Spotlight .......................................................................................... 6

Wiring, Power and Signal Flow ........................................................................................16

EMBEDDED TOUCHSCREENS ...........................................................................................................................................22

General Features ........................................................................................23

Part Identication & Theory ........................................................................................24

Installation ........................................................................................45

Maintenance Mode ........................................................................................50

Menu Map ........................................................................................63

Error Codes ........................................................................................65

LCD DISPLAYS ...........................................................................................................................................71

General Features ........................................................................................72

Part Identication & Theory ........................................................................................73

Installation ........................................................................................75

Menu Map ........................................................................................77

Maintenance Mode ........................................................................................78

Error Codes ........................................................................................84

PERSONAL VIEWING SCREEN ...........................................................................................................................................87

General Features ........................................................................................88

Installation ........................................................................................89

800/900 MHz WIRELESS RECEIVER ...........................................................................................................................................97

General Features ........................................................................................98

Button Identication ........................................................................................99

LCD Information ..................................................................................... 100

Installation ..................................................................................... 101

Maintenance Mode ..................................................................................... 106

TROUBLESHOOTING .........................................................................................................................................107

Troubleshooting Procedures ..................................................................................... 114

Part Replacement Procedures ..................................................................................... 117

TABLE OF CONTENTS

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Page 3

Preventative Maintenance

Preventive maintenance (PM) is a schedule of planned maintenance actions aimed at the prevention

of failures. PM is the best way to preserve and enhance equipment reliability by keeping key com-

ponents clean and free of debris. PM activities may include cleaning, vacuuming, visual inspections

of key components, lubrication, etc. The better your PM program is, the more dramatically you can

increase the life of your product and signicantly reduce equipment failures.

With durable, high performance components, this equipment is designed for heavy usage with min-

imal maintenance required. To keep it in top condition, perform regular daily, weekly, and monthly

preventative maintenance routines outlined below. It is the sole responsibility of the owner of this

equipment to ensure that regular maintenance is performed. Worn or damaged parts must be re-

placed immediately, or the equipment removed from service until the repair is made.

Maintenance Schedule

Some types of PM need to be performed more often than others. The frequency of PM depends a

great deal on the use and environment of the unit. Core has a baseline of procedures that should

be performed at pre-determined intervals as shown below, but it is imperative to understand that

this is a baseline and PM schedules should be adapted to the environment and usage that the unit

receives.

Daily Weekly Monthly Bi-Annually

General Maintenance

Check all settings and keypad performance X

Cleaning

Wipe Down all Surfaces X

Preventive Maintenance Cautions

• While maintaining equipment you will want to avoid spraying any liquids directly onto any surface of the unit.

Always spray cleaning solutions onto a clean towel rst then wipe the unit.

• While vacuuming the oor area using an upright vacuum, avoid getting the power cord caught in the beat-

er-brush of the vacuum.

• Disconnect the power cord from the wall before vacuuming under the shroud.

• Use extreme caution while vacuuming around wires and/or electrical components under the shroud.

• Do not attempt to clean the running belt with a mop

• Do not apply any cleaners, protectants or solutions onto the running belt (i.e. Armor All®, SlickStu®, belt dress-

ing, etc.)

Page 4

Cleaning

Do not use glass cleaners or any other household cleaners on the console. As per the Preventative Maintenance

schedule in the Owner’s Manual, the console should be cleaned with a damp cloth and dried on a daily basis. Cleaning

solutions can be made of a 5:1 dilution ratio, where 5 parts water are mixed with 1 part of Simple Green®, Fantastik®, or

409®. Do not spray water, or cleaner directly onto console surfaces.

If there are particles of dirt lodged between the buttons and console (Figure 1), use the tip of a zip tie (Figure 2), or busi-

ness card to encircle the perimeter of the button to loosen the debris. Once complete, use canned air to remove it from

the console (Figure 3 & 4).

Fig. 1 Fig. 2

Fig. 3 Fig. 4

Page 5

Quickstart Test

A quickstart test is a baseline test for functionality of all 8 Series products. Prior to starting any

additional troubleshooting, the unit needs to have this test applied as it will clear many common

temporary errors. The procedure below is written for the 8G specically, but is the same in all other

respects to all equipment in this line.

Procedure

1. Approach the rear of the Stepmill and ensure that the power cord is

plugged in.

Note: For self-powered units, you will need to start the unit in motion to

turn on the console instead.

2. Power cycle the unit.

3. Approach the front of the Stepmill and step onto the stairs. The stairs should not move.

4. Once you are standing on the Stepmill, press the Quickstart button

and wait for the Stepmill to begin the workout.

5. After pressing Quickstart, did the stairs of the Stepmill start moving? If yes, then the Quickstart test has been

successful. If the stairs did not start moving, the Quickstart test failed.

Note: If the unit operates normally after this test any error may have been temporary. Any error should be

repeatable to be identied as a variety of factors may cause a single non-repeatable error.

6. If quickstart test fails, or if the console throws an error when the unit is powercycled, perform additional

troubleshooting.

Page 6

Product Spotlight

This service manual covers the following consoles. Some consoles are planned but not released and

their line on the matrix is blank. This will be revised in future versions of this manual. Similar console

models will dier in specic components, please make sure you are referencing the correct diagram

when ordering replacement parts.

Model Console Top SKU Description Console Part #

8-TRx-15 700-0289-20 15” NTSC 701-0098-XX

8-TRx-15 700-0290-20 15” PAL 701-0152-XX

8-TRx-15 700-0291-20 15” ISDB 701-0153-XX

8-TRx-15 700-0398-20 15” STBR (IPTV) 701-0252-XX

8-TRx-15 700-0367-33 NTSC Retro

8-TRx-10 700-0379-20 10” 8-TR(x) 701-0186-XX

8-TRx-LCD 700-0288-20 LCD Standard Quick Keys 701-0092-XX

8-TRx-LCD 700-0360-20 LCD KM Quick Keys 701-0151-XX

8-TRx-LCD 700-0367-33 LCD Retro Quick

8-TR-10 700-0300-20 10” 8-TR

8-TR-LCD 700-0282-20 LCD No Quick Keys 701-0090-XX

8-TC-15 700-0289-20 15” NTSC 701-0098-XX

8-TC-15 700-0290-20 15” PAL 701-0152-XX

8-TC-15 700-0291-20 15” ISDB-T-DMB 701-0153-XX

8-TC-10 700-0382-20 10” 8TC 701-0190-XX

8-TC-LCD 700-0375-20 LCD No Quick Keys 701-0179-XX

8-TC-LCD 700-0369-33 LCD No Quick Keys - Retro

8-CT-15 700-0293-20 15” NTSC 701-0106-XX

8-CT-15 700-0294-20 15” PAL 701-0107-XX

8-CT-15 700-0295-20 15” ISDB-T-DMB 701-0108-XX

8-CT-15 700-0399-20 15” STBR (IPTV) 701-0239-XX

8-CT-15 700-0366-33 15” NTSC Retro

8-CT-10 700-0378-20 10” 8-CT 701-0184-XX

8-CT-LCD 700-0283-20 8-CT LCD 701-0095-XX

8-CT-LCD 700-0365-33 8-CT LCD Retro

Page 7

Model Console Top SKU Description Console Part #

8-RB-15 700-0293-20 15” BCS NTSC 701-0106-XX

8-RB-15 700-0294-20 15” BCS PAL 701-0107-XX

8-RB-15 700-0295-20 15” BCS ISDB-T-DMB 701-0108-XX

8-RB-15 700-0399-20 15” STBR (IPTV) 701-0239-XX

8-RB-15 700-0366-33 15” BCS NTSC Retro

8-RB-10 700-0378-20 10” BCT 701-0184-XX

8-RB-LCD 700-0283-20 BCS LCD 701-0095-XX

8-RB-LCD 700-0365-33 BCS LCD Retro

8-UB-15 700-0293-20 15” BCS NTSC 701-0106-XX

8-UB-15 700-0294-20 15” BCS PAL 701-0107-XX

8-UB-15 700-0295-20 15” BCS ISDB-T-DMB 701-0108-XX

8-UB-15 700-0399-20 15” STBR (IPTV) 701-0239-XX

8-UB-15 700-0366-33 15” BCS NTSC Retro

8-UB-10 700-0378-20 10” BCT 701-0184-XX

8-UB-LCD 700-0283-20 BCS LCD 701-0095-XX

8-UB-LCD 700-0365-33 BCS LCD Retro

8-G 700-0313-31 15” SM-BCS NTSC 701-0110-XX

8-G 700-0314-31 15”SM-BCS PAL 701-0150-XX

8-G 700-0315-31 15”SM-BCS ISDB-T-DMB 701-0148-XX

8-G 700-0400-31 15” STBR (IPTV) 701-0238-XX

8-G 700-0313-33 15”SM-BCS NTSC Retro 701-0110-XX

8-G 700-0380-31 10” SM-GFC 701-0188-XX

8-G 700-0303-31 SM-BCS LCD 701-0097-XX

8-G 700-0303-33 SM-BCS LCD Retro 701-0097-XX

8-FC 700-0313-31 15” SM-BCS NTSC 701-0110-XX

8-FC 700-0314-31 15”SM-BCS PAL 701-0150-XX

8-FC 700-0315-31 15”SM-BCS ISDB-T-DMB 701-0148-XX

8-FC 700-0400-31 15” STBR (IPTV) 701-0238-XX

8-FC 700-0313-33 15”SM-BCS NTSC Retro 701-0110-XX

8-FC 700-0380-31 10” SM-GFC 701-0188-XX

8-FC 700-0303-31 SM-BCS LCD 701-0097-XX

8-FC 700-0303-33 SM-BCS LCD Retro 701-0097-XX

Page 8

Model Console Top SKU Description Console Part #

8-VS 700-0289-20 15” NTSC 700-0295-XX

8-VS 700-0290-20 15” PAL 700-0294-XX

8-VS 700-0291-20 15” ISDB 700-0293-XX

8-VS 700-0400-31 15” STBR (IPTV) 701-0238-XX

8-VS 700-0382-20 10” VS 700-0378-XX

8-VS 700-0375-20 LCD No Quick Keys 700-0396-XX

Page 9

15” Embedded - Treadmill/Treadclimber Only

Included SKU’s:

- 701-0098-XX (Shown) - 701-0106-XX

- 701-0252-XX - 701-0107-XX

- 701-0152-XX - 701-0108-XX

- 701-0153-XX - 701-0252-XX (IPTV)

Page 10

15” Embedded BCS

Included SKU’s:

- 701-0106-XX

- 701-0110-XX (Shown)

- 701-0239-XX (IPTV)

- 701-0238-XX (IPTV)

Page 11

10” Embedded - Treadmill/Treadclimber Only

Included SKU’s:

- 701-0186-XX

Page 12

10” Embedded - BCS

Included SKU’s:

- 701-0184-XX (Shown)

- 701-0188-XX

Page 13

LCD Console - BCS

Included SKU’s:

- 701-0095-XX

- 701-0097-XX (Shown)

Page 14

LCD Console - Treadmill Only

Included SKU’s:

- 701-0092-XX

Page 15

LCD Console - No Quick Keys (Treadclimber Only)

Included SKU’s:

- 700-0375-XX

Page 16

Wiring, Power and Signal Flow

Click on an icon to open the diagram in a new window. Click the button in the upper right to

close the new view and return to the service manual.

Note: these buttons will not work in a browser window. Right click > Save As or click the button in your browser to save this manual to

your PC.

Wiring Diagrams

8-TRx - LCD Display 8-TRx - Embedded Display Treadmill - Handlebar Detail

Bike/Crosstrainer Voltages

Entertainment

Openhub - MyE Openhub – MyE PVS

Page 17

LCD Console Power Flow:

1. For treadmills manufactured before November of 2010: Power runs from the MCB to the Power Supply

where it is converted from AC to DC.

2. This step is ONLY for treadmills with a version 2 MCB, manufactured after November of 2010. : Power is con-

verted in the MCB from AC to DC and powers the Display Electronics Brain Board.

3. Power runs from the Display Electronics Brain Board to the CCB.

4. Power runs from the Display Electronics Brain Board to the Personal Cooling Fans.

5. Power runs from the Display Electronics Brain Board to the Hot Bar (Speed / Incline / Stop Controls).

6. Power runs from the Display Electronics Brain Board to the USB Port

PVS Power Flow details

Treadmill Upright & Recumbent Bikes

Page 18

Embedded Console Power Flow:

1. 12VDC and runs up to the PC Interface Board which powers the Main CPU

2. Power runs from the PC Interface Board to the CCB.

3. Power runs from the PC Interface Board to the FitCPU.

4. Power runs from the FitCPU to the Translator Board.

5. Power runs from the FitCPU to the two Personal Cooling Fans.

6. Power runs from the Main CPU to the Internal Fans.

7. Power runs from the CCB to the Hot Bar (Speed / Incline / Stop Controls).

8. Power runs from the CCB to the iPod Docking Station. This is what charges iPod devices.

9. Power runs from the CCB to the USB Port. This is what charges external devices via a USB charging cord.

Page 19

Embedded Console Signal Flow:

Page 20

Embedded Console Signal Flow:

1. Quick Start and Stop: The user presses these keys to start, pause or complete a workout. The signal travels

from the Center Console Keypad through the CCB, to the PC Interface Board. At this point, signal travels

both to the Main CPU to aect the User Interface as well as to the FitCPU. From the FitCPU, commands travel

through the Translator Board and down to the MCB.

2. Entertainment Keys: The Entertainment Keys control the Channel, Volume and Input (TV, iPod, USB) set-

tings of the display. The signal travels from the Center Console Keypad through the CCB, to the PC Interface

Board. If the iPod or USB function is selected, CH/TRK +/- signals will also travel from the CCB to the iPod or

USB.

3. Speed / Incline Hot Bar Buttons: The Speed / Incline Hot Bar Buttons control the speed and incline of the

unit. The signal travels from the Hot Bar through the CCB, to the PC Interface Board. At this point, signal

travels both to the Main CPU to aect the User Interface as well as to the FitCPU. From the FitCPU, commands

travel through the Translator Board and down to the MCB. From the MCB, the incline command signals travel

to the Elevation Motor.

4. Contact and Wireless Heart Rate: If the user grips the Contact Heart Rate Grips, signal travels from the grips

through the FitCPU, through the PC Interface Board, and to the Main CPU. If the user is wearing a Wireless

Heart Rate Transmitter, signal is picked up by the Wireless Heart Rate Receiver, sent through the FitCPU

through the PC Interface Board, and to the Main CPU. At that point, the User’s Heart Rate is displayed on the

user interface screen.

5. Stop Switch – Hot Bar (Treadmills ONLY): The Stop Switch is used to either pause or stop the treadmill. The

signal travels from the Stop Switch on the Hot Bar through the CCB, to the PC Interface Board. At this point,

signal travels both to the Main CPU to aect the User Interface as well as to the FitCPU. From the FitCPU, com-

mands travel through the Translator Board and down to the MCB.

6. E-Stop Lanyard (treadmills ONLY): Power is cut from the drive system of the treadmill if the E-Stop Lanyard

is pulled. The signal travels from the E-Stop Switch through the FitCPU. From the FitCPU, commands travel

through the Translator Board and down to the MCB.

7. Personal Cooling Fans: The signal travels from the Fan Keypad through the Fan Relay Board, through the

CCB, through the PC Interface Board, through the FitCPU, and to the two Personal Cooling Fans.

8. Headphone Jack: The Headphone Jack transfers audio signal from the entertainment device (TV, iPod, USB)

to the user’s headphones. Signal travels from the entertainment device through the CCB, and into the Head-

phone Jack.

9. Ipod: Not present in 8 Series consoles

10. USB Port: Users can plug a USB stick or USB power cable into the USB Port for 3 purposes:

a. to power an external device via a USB power cord

b. to download workout data to a USB stick via the eFitness System

c. to play .MP3 audio les from a USB stick.

The signal travels between the USB and CCB. From the CCB, signal travels both to the Main CPU via the PC

Interface Board to aect the User Interface as well as to the Headphone Jack.

11. Cable, CCB A/V: This cable transfers all audio and video signals between the CCB and PC Interface Board.

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Stairmaster 8G 9-5270 User manual

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