Canon imageFORMULA CR-120 User guide

Brand: Canon

Model: imageFORMULA CR-120

Category: POS/mobile printers

Type: User guide

This manual is also suitable for

Please read this manual before operating this printer.

User Manual

RP10

FCC REGULATIONS (For 120V model)

Thermal Receipt Printer, Model 6830010

This device complies with Part 15 of the FCC Rules. Operation is

subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any

interference received, including interference that may cause

undesired operation.

Note: This equipment has been tested and found to comply with the

limits for a Class B digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This

equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there

is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

– Reorient or relocate the receiving antenna.

– Increase the separation between the equipment and receiver.

– Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cable is required to comply with class B limits in

Subpart B of Part 15 of FCC Rules.

Do not make any changes or modifications to the equipment unless

otherwise specified in the manual. If such changes or modifications

should be made, you could be required to stop operation of the

equipment.

Canon U.S.A. Inc.

One Canon Park, Melville, NY 11747, U.S.A.

Tel. No. (800)652-2666

RADIO INTERFERENCE REGULATIONS (For 120V

models)

This digital apparatus does not exceed the Class B limits for radio

noise emissions from digital apparatus as set out in the interference-

causing equipment standard entitled “Digital Apparatus”, ICES-003

of the Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE

(For 120V models)

Cet appareil numérique respecte les limites de bruits

radioélectriques applicables aux appareils numériques de Classe B

prescrites dans la norme sur le matériel brouilleur: “Appareils

Numériques”, NMB-003 édictée par l’Industrie Canada.

ENERGY STAR

Office Equipment Program

This program is for U.S.A and Canada.

As an ENERGY STAR

Partner, CANON ELECTRONICS

INC. has determined that this machine meets the

ENERGY STAR

Program guidelines for energy

efficiency.

The ENERGY STAR

Office Equipment Program is an international

program that promotes energy saving through the use of computers

and other office equipment. The program backs the development

and dissemination of products with functions that effectively reduce

energy consumption. It is an open system in which business

proprietors can participate voluntarily. The targeted products are

office equipment, such as computers, monitors, printers, fax,

machine, copiers, and scanners. The standards and logos are

uniform among participating nations.

This model doesn’t provide “setting options” for power management.

European Union (and EEA) only

This symbol indicates that this product is not to be

disposed of with your household waste, according to the

WEEE Directive (2002/96/EC) and your national law. This

product should be handed over to a designated

collection point, e.g., on an authorized one-for-one basis

when you buy a new similar product or to an authorized

collection site for recycling waste electrical and electronic equipment

(EEE). Improper handling of this type of waste could have a possible

negative impact on the environment and human health due to

potentially hazardous substances that are generally associated with

EEE. At the same time, your cooperation in the correct disposal of this

product will contribute to the effective usage of natural resources. For

more information about where you can drop off your waste equipment

for recycling, please contact your local city office, waste authority,

approved WEEE scheme or your household waste disposal service.

For more information regarding return and recycling of WEEE

products, please visit www.canon-europe.com/environment.

(EEA: Norway, Iceland and Liechtenstein)

Für EMVG

Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und

Gewerbebereich sowie in Kleinbetrieben vorgesehen.

Model Names

The following name may be provided for the safety regulations in

each sales region of the Thermal Receipt Printer.

RP10: Model 6830010

Reproduction Warning

This device is designed to be used in a legal manner, in accordance

with all applicable laws, including, but not limited to, counterfeit and

Any person(s) found to have reproduced any of the following

materials (regardless of whether such reproduction was intentional or

not) for the purpose of misrepresenting such material as the original

may be prosecuted in accordance with the applicable laws and

regulations.

• Paper money or bank notes (domestic and foreign)

• Postage stamps, revenue stamps, or other similar stamps

• Stock certificates, bond certificates, promissory notes, cheques, or

other valuable certificates

• Passports, licenses, or other certificates or documents issued by

government officials or agencies

This is not an exhaustive list.

Canon is not responsible for how this printer is used by an individual.

Please note that certain intellectual property is protected by

the express permission of the copyright holder except for personal or

household use under limited circumstances.

Trademarks

• Canon and the Canon logo are registered trademarks, of Canon

Inc. in the United States and may also be trademarks or registered

trademarks in other countries.

• Microsoft, Windows, Windows 7, Windows 8.1 and Windows 10 are

registered trademarks or trademarks of Microsoft Corporation in the

United States and other countries.

• Microsoft product screen shot(s) reprinted with permission from

Microsoft Corporation.

• Adobe, Acrobat, and Adobe Reader are registered trademarks or

trademarks of Adobe Systems Incorporated in the United States

and other countries.

• Other product and company names herein are, or may be, the

trademarks of their respective owners.

No part of this publication may be reproduced or transmitted in any

form or by any means, electronic or mechanical, including

photocopying and recording, or by any information storage or

retrieval system without the prior written permission of CANON

ELECTRONICS INC.

Disclaimers

The information in this document is subject to change without notice.

CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND

WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED,

EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT

LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY,

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF

USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL

NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR

EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

INTRODUCTION

Thank you for purchasing Canon Thermal Receipt Printer RP10.

The RP10 is a compact high speed thermal receipt printer that

supports high speed printing (150 mm/sec).

The printer is equipped with the automatic leading edge feed function

using the auto cutter and mark detection. At the same time, the printer

automatically adapts to environmental changes to ensure stable print

quality by using the function to detect the voltage and temperature of

the thermal printhead.

You can eject receipts, operate the buttons, and load paper from the

front only. The printer does not require much space and can be

installed even in a limited space.

Manuals for the RP10

The manuals listed below are included with the printer. Please read

them thoroughly before operating the printer.

Setup Guide (Supplied with the printer)

It contains the procedure for getting started with the RP10. For details

about the RP10, see User Manual (Electronic Manual) below.

User Manual (Electronic Manual): This Manual

It contains explanations of everything you need to do to operate the

RP10, from the introduction to the RP10 to basic operations,

maintenance, troubleshooting, etc.

User Manual is included as a PDF file on the CD-ROM*. You need

Acrobat Reader to view the manual. (You can download Adobe

Reader from the Adobe website.)

* May not be supplied depending on the country of purchase.

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures,

restrictions, handling precautions, and instructions that should be

observed for safety.

WARNING

Indicates a warning concerning operations that may lead to death or

injury to persons if not performed correctly. To use the machine

safely, always pay attention to these warnings.

CAUTION

Indicates a caution concerning operations that may lead to injury to

persons, or damage to property if not performed correctly. To use the

machine safely, always pay attention to these cautions.

IMPORTANT

Indicates operational requirements and restrictions. Be sure to read

these items carefully to operate the machine correctly, and avoid

damaging the machine.

NOTE

Indicates a clarification of an operation, or contains additional

explanations for a procedure. Reading these notes is highly

recommended.

Table of Contents

INTRODUCTION................................................................... 4

Manuals for the RP10 ............................................................ 4

Symbols Used in This Manual................................................ 4

Important Safety Instructions.............................................6

Handling................................................................................. 6

Installation Location ............................................................... 7

Power Supply ......................................................................... 8

Moving the Printer.................................................................. 8

Introduction to the RP10.....................................................9

Packaging: What Is in the Box? .................................................. 9

Recommended Paper ............................................................ 9

Part Names ............................................................................... 10

Exterior Dimensions .................................................................. 11

Status LED ................................................................................ 11

Preparing the Printer......................................................... 12

Installing the Software............................................................... 12

Operating Conditions ........................................................... 12

How to Install........................................................................ 12

Connecting the Printer to a Computer....................................... 13

USB Connections................................................................. 13

Connecting the Power Cord................................................. 13

Turning ON and OFF the Power ............................................... 13

Turning ON the Power ......................................................... 13

Turning OFF the Power........................................................ 14

Loading the Paper..................................................................... 14

Cautions Regarding Paper................................................... 14

Loading Paper...................................................................... 15

Test Print................................................................................... 16

Printer Settings.................................................................. 17

Setting RP10 Configuration....................................................... 17

Printer Driver Settings ............................................................... 18

Cautions When Printing....................................................20

Maintenance.......................................................................21

Daily Cleaning ........................................................................... 21

Main Unit.............................................................................. 21

Thermal Head....................................................................... 22

Moving blade initialize sensor .............................................. 22

Paper Sensor ....................................................................... 22

Platen Roller......................................................................... 23

About Paper Jams..................................................................... 24

Removing Paper Jammed inside the Printer........................ 24

Removing Paper Jammed in the Auto Cutter Section.......... 24

Cautions When Storing and Not Using the Printer

For an Extended Period of Time ............................................... 24

Troubleshooting ................................................................25

When the Printer is Not Recognized ......................................... 25

Feeding Trouble ........................................................................ 25

Printing Trouble......................................................................... 25

Software Installation Trouble..................................................... 26

Appendix ............................................................................27

About Preprinted Paper............................................................. 27

About Mark For Position Detection....................................... 27

About Mark Detection Area .................................................. 27

Specifications ............................................................................ 28

Printer Specifications............................................................ 28

Paper Specifications............................................................. 28

Option................................................................................... 28

Important Safety Instructions

Handling

WARNING

■ Never install and operate the printer near flammable substances,

such as alcohol, paint thinner, benzene, or any other type of volatile

solution.

■ Never damage or modify the power cord, and never place heavy

objects on the power cord.

■ Always make sure that your hands are dry when you are handling

the power cord or power plug. Never grasp the power plug when

your hands are wet.

■ Never plug the printer into a multiplug power strip.

■ Never bundle, wrap, or tie the power cord around itself or another

object. Connect the power plug securely into the power outlet.

■ Use only the power cord provided with the printer.

■ Never attempt to disassemble or modify the printer.

■ Before you clean the printer, turn the power OFF and disconnect

the power cord from the power outlet.

■ To clean the printer's exterior, use a firmly wrung cloth, moistened

slightly with water. Never use any type of volatile solution, such as

alcohol, benzene or paint thinner.

■ If you hear strange sounds, detect smoke or abnormal heat, sense

vibration, or smell odd odors around the printer, turn OFF the

Power immediately and disconnect the power cord from the power

outlet. Contact your local authorized Canon dealer or service

representative to have the printer serviced.

■ Handle the printer with care. Avoid shock and vibration to the

printer caused by reckless handling. If you suspect the printer has

been accidentally damaged, turn OFF the Power immediately and

disconnect the power cord from the power outlet. Contact your

local authorized Canon dealer or service representative to have the

printer serviced.

■ Before you move the printer, always turn OFF the power and

disconnect the power cord from the power outlet.

CAUTION

■ To avoid damage to the printer, never place the printer on an

unstable or vibrating surface. The printer may tip or fall over,

causing injury.

■ Keep all liquids, beverages, or any type of liquid, and clips,

staples, necklaces, or other metal objects away from the printer. If

you accidentally spill liquid or drop a metal object into the printer,

turn OFF the power immediately and disconnect the power cord

from the power outlet. Contact your local authorized Canon dealer

or service representative to have the printer serviced.

■ Note that when using the printer in an environment where

temperature is low and humidity is high, condensation may form

inside the printer due to vapor emitted from paper during printing.

Printing while condensation is still forming inside the printer may

damage the thermal printhead. When condensation forms,

immediately turn OFF the printer and let the printer dry completely

before printing.

■ Make sure that foreign substances do not enter inside the paper

holder. Otherwise, this may result in incorrect operation and

malfunctions.

■ Never install the printer in dusty locations. Doing so may cause a

fire or electrical shock.

■ Do not place objects other than the Check Reader CR-150/CR-120

on the printer, as these objects may tip or fall over, and cause

injury.

■ When you remove the power cord, grip it by the power plug head.

■ Never attempt to disconnect the power cord from the power outlet

by pulling on the power cord. Doing so may damage or expose the

cord's internal wiring, and cause a fire or electrical shock.

■ Keep the area around the power outlet clear of all obstacles so you

can disconnect the power cord easily at all times.

■ Never spill water or volatile solutions (alcohol, benzene, paint

thinner) into the printer. Doing so may cause a fire or electrical

shock.

■ When the printer is not being used for a long period of time,

disconnect the power cord from the power outlet.

Installation Location

For operation, maintenance, and ventilation, make sure that there is

enough space around the printer, as shown in the illustration below.

Avoid placing the printer in the following places. Doing so may result

in malfunctions or incorrect operation.

• Places exposed to direct sunlight

If installation in such places is unavoidable, provide a curtain or

similar object to shade the printer.

• Places subject to dust and fumes

• Places that are uneven, unsteady or subject to vibrations

• Places where corrosive gases or salty winds are generated

When installing the Check Reader CR-150/CR-120 on top of the

printer, make sure that the paper output sections of both the

Document Feeder of the CR-150/CR-120 and the RP10 face in the

same direction, as shown below.

100 mm (3.9")

Power Supply

• Connect only to a power outlet of the rated voltage and power

supply frequency (either 120V, 60Hz or 220-240V 50/60Hz,

depending on your region).

• Make sure that the printer is connected to an independent power

outlet. Do not plug the printer into an outlet shared with another

device. If you use an extension cord, make sure that the extension

cord is rated for the current requirements of the printer.

• If you are unsure of anything relating to the power supply, contact

your local authorized Canon dealer or service representative for

further information.

• Never place an object on top of the power cord or step on the power

cord.

• Never bundle the power cord or wrap the cord around an object,

such as a table leg.

• Do not tug on the power cord. When you remove the power cord,

grip it by the power plug head.

• Keep the area around the power outlet free of obstacles.

Moving the Printer

When you move the RP10, hold it firmly with both hands and carry it

carefully. The printer weighs approximately 1850 g (4.1 lb).

WARNING

When moving the printer, be sure to remove any cables. If the cables

are not removed before moving the printer, you may damage the plug

or connector by forcibly pulling them it.

Introduction to the RP10

Make sure that you have everything shown below. Check every item

you have removed from the box. If any items are missing, contact

your local authorized dealer.

*1 The power cord varies, according to the country of purchase.

*2 For the United States and Canada only.

*3 May not be supplied depending on the country of purchase.

Recommended Paper

Purchasing information for the accessories can be obtained from

your local authorized dealer.

IMPORTANT

Thermal paper will discolor due to chemical reaction. When handling it, pay

attention to the following points:

• Do not store it in a high-temperature, high-humidity place.

• Do not store for long periods of time in places exposed to direct sun-light.

• Do not use solvent type glue for pasting.

• Do not let it touch plastic film containing plasticizer for a long time.

• Do not stick it together with diazotized copying paper.

• Do not wet and scratch paper.

Packaging: What Is in the Box?

RP10

Setup Guide Power Cord*

USB Cable

Disc*

Warranty Card*

Type Name Manufacture

High Sensitive TF50KS-E45 Nippon Paper Group

Standard Paper

TF60KS-E Nippon Paper Group

PD150R Oji Paper Group

Medium Term Storage

TP60KS-F1 Nippon Paper Group

P220VBB-1

Mitsubishi Paper Mills

Limited

Long Term Storage

TP50KJ-R Nippon Paper Group

PD160R Oji Paper Group

HA220AA

AFP235

Mitsubishi Paper Mills

Limited

Front View

Part Names

Thermal Head

This applies prints paper.

Platen Roller

To feed paper.

Paper Output Section

Paper Cover

Paper Cutter Button

To cut paper.

Operation Buttons

Paper Sensor

This sensor detects the status

of paper.

Warning Label

This shows warning when using printer.

Cover Open Lever

To open the Paper Cover.

Rear View

Power Button USB Connector Port

To connect to the PC.

Power Connector

To plug the supplied power cord.

Status LED

Displays status of the

printer.

Feed Button

To feed paper.

Units: millimeters (units in parenthesis are inches)

The Status LED on the front of the printer shows the status of the

printer.

The colors and patterns of the light indicate the following.

Ready state: Lit green

No paper: Blinking red

RAM error: Blinking red and green alternately

Other errors: Lit red

During download: Blinking green

Exterior Dimensions

370 mm (14.6") (with the Paper Cover open)

280 mm (11")

170 mm (6.7")

91 mm (3.5")

135 mm (5.31")

Status LED

Preparing the Printer

The software necessary to use the RP10 is available on the website.

For the latest software support information, go to the Products page

on the Canon website.

Once the software is installed, the following drivers are installed.

Printer Driver

The driver to print using the Windows print features.

OPOS Driver

The driver to control the RP10 using the OPOS compliant software.

NOTE

To specify which of the drivers is used, configure the setting in the RP10

Configuration menu.

(See “Setting RP10 Configuration” on p. 17.)

Operating Conditions

Install the software on a computer that meets the following

requirements.

Operating Systems:

• Microsoft Windows 7 (32/64bit) SP1 or later

• Microsoft Windows 8.1 (32/64bit)

• Microsoft Windows 10 (32/64bit)

• Microsoft Windows Server 2008 R2

• Microsoft Windows Server 2012 R2

• Microsoft Windows Server 2016

• Microsoft Windows Server 2019

Specifications:

• CPU: Intel Core2 Duo 1.6 GHz or faster

• Memory: 4 GB or more

• USB 2.0 interface

How to Install

Follow the steps below to install the software.

A Turn ON your computer, and Log On to Windows.

IMPORTANT

Be sure to Log On as the Administrator.

NOTE

If any anti-virus program or system resident program is running, close it in

advance.

B Download usable software from the Canon website.

C Double-click “Setup.exe” of the downloaded software.

The installation screen appears.

D Follow the on-screen instructions to install the driver.

Once the installation is complete, “RP10 Configuration” is added to

the Start Menu.

Installing the Software

USB Connections

Connect the printer and the computer with the USB cable provided or

a Hi-Speed USB 2.0 cable.

Connecting the Power Cord

Connect the power cord.

Make sure to use only the power cord provided with the printer.

Turning ON the Power

To turn ON the printer, press the Power Button.

NOTE

When you turn ON the power, the Status LED is lit green.

IMPORTANT

If the power cannot be turned ON, or the Status LED blinks or is lit red even

when the paper is properly loaded, there is a problem with the printer. Turn

OFF the power, and contact your local authorized Canon dealer or service

representative to have the printer serviced.

WARNING

If you hear strange sounds, detect smoke or abnormal heat, sense a

vibration, or smell odd odors around the printer, turn OFF the power

immediately and disconnect the power cord from the power outlet.

Contact your local authorized Canon dealer or service representative

to have the printer serviced.

Connecting the Printer to a Computer

Type A Plug Type B Plug

USB Cable

USB Connector

Turning ON and OFF the Power

Turning OFF the Power

Press and hold the Power Button to turn off the power.

CAUTION

For your safety, disconnect the power plug from the power outlet if

you are not using the printer for a long period of time.

NOTE

The printer will turn off automatically if 4 hours elapse without printing being

performed.

Cautions Regarding Paper

• Use roll paper having a φ15 inner diameter or greater (with no core)

and a φ83 outer diameter or smaller.

• Depending on the usage environment or paper conditions, even

when using recommended paper, sticking (a phenomenon where

paper sticks to the thermal printhead during printing) may occur. It

may make some text unreadable or missing in print out, or result in

a paper feed error.

Sticking is likely to occur when coverage is high (horizontal lines,

logo marks, etc.), in a low temperature environment, when printing

at low speed, etc.

Before printing, check the operation by using the paper that you use

for actual printing, at the actual temperature and humidity levels,

under the actual operating conditions.

• Thermal paper does not like an environment where temperature or

humidity is high. Especially when temperature reaches 60°C

(140°F) or higher, discoloring begins. Take extra care when storing

paper.

If the temperature becomes high while paper is caught in the paper

output section, the paper components may begin to melt and cause

the paper to stick to the thermal printhead.

• When using perforated paper, perforate it from the heat-sensitive

side. Note, however, that the burr height or paper chips generated

during perforating may lower the print quality or cause the printer to

malfunction. Take extra care.

• Do not pull paper or cover the paper output section during

operation.

• Use the type of roll paper whose heat-sensitive side is on the

outside of the roll.

Loading the Paper

• Use paper that is not deformed or loosened, as shown below.

Loading Paper

A Press the Power Button to turn ON the power.

B Push the Cover Open Lever down to open the Paper

Cover.

IMPORTANT

Be careful not to apply excessive force to the Paper Cover. Doing so may

result in malfunctions.

C Load paper in the right direction in the printer.

Normal Deformed paper (pushed down)

Deformed paper (pushed out) Loosened paper

D Slightly pull the edge of paper, and then close the Paper

Cover while pulling the paper forward so that the paper

will not be loosened.

The Status LED is lit green, and the printer is ready to print.

IMPORTANT

• Make sure to close the Paper Cover completely by pushing the protrusion

in its center. If you push the edge of the Paper Cover, it becomes in a

semi-locked state and may not be able to feed paper.

• Load the paper so that when you close the Paper Cover, the paper is not

pressed against the paper output section or askew. Otherwise, the paper

may be fed at an angle and paper jams may occur.

E Press the Paper Cutter Button.

If paper is cut properly, paper is loaded properly.

A Press and hold the Power Button to turn OFF the power.

B Press the Power Button while pressing the Feed Button to

turn ON the power.

The test print starts. The test print is performed repeatedly until

you stop it.

C Press the Feed Button to stop the test print.

NOTE

The test print stops if a printer error such as “Paper End” or “Paper Cover

Open” etc. occurs. Once the error is cleared, the test print resumes.

Paper pressed against

output section Paper loaded askew

Test Print

a. 50% checkered pattern printed

(2 lines)

b. 25% checkered pattern printed

(3 lines)

c. Status of the internal settings printed

The statuses of the interface settings

and other advanced settings are

printed.

d. Japanese character set (12 x 24)

(a complete set)

e. Standard character set (12 x 24)

(a complete set)

f. International character set (12 x 24)

(a complete set)

g. Japanese character set (08 x 16)

(a complete set)

h. Standard character set (08 x 16)

(a complete set)

i. International character set (08 x 16)

(14 lines)

j. Kanji (24 x 24) (15 lines)

k. 100-dot feed, partially cut

l. 160-dot feed, fully cut

Printer Settings

To use the printer, you must specify the COM port, driver, and paper

that you want to use with RP10 Configuration.

A Click the Start button, and then click [All Programs].

IMPORTANT

• Be sure to Log On as the Administrator.

• The procedure in Windows 8.1/10 is different from the ones described in

this manual. Refer to the Windows 8.1/10 “Help and Support Center” to

select [Run].

B Click [CANON RP10], and [RP10 Configuration].

RP10 Configuration starts.

[COM Port]

Select the COM port that you want to use.

[Paper Type]

Select the type of paper that you want to use.

[Use OPOS driver]

Check this setting if you want to use the OPOS driver. If checked, you

cannot print from the printer driver.

[Enable Logging]

Check this setting if you want to save the log of the OPOS driver.

The log will be saved in the following location.

C:\ProgramData\Canon Electronics\POS Printer\log\

C Click [OK] to close the RP10 Configuration.

Setting RP10 Configuration

You can configure the print settings using the printer driver.

A Click the Start button, and then click [Control Panel].

B Click [View devices and printers] under [Hardware and

Sound].

IMPORTANT

The procedure in Windows 8.1/10 is different from the ones described in

this manual.

C Right-click the [Canon RP10] icon, and then select

[Preferences].

D Click [Advanced options] in the [Canon RP10

Preferences] screen.

The printer driver setup screen appears.

Paper/Output

Specify the paper size and number of copies.

Document Options

Specify the halftone.

Print settings

[Quality]

Select paper that you want to use. Recommended paper is only

displayed.

Printer Driver Settings

[Standard Energy]

Specify the print density in the range of 0 to 127.

Lower values will result in lighter prints, while higher values will result

in darker prints.

NOTE

The default value for [Standard Energy] differs depending on the [Quality]

setting. If the [Quality] setting is changed and then changed again back to

its original setting, [Standard Energy] will revert to its default value.

[Paper Saving]

When you select [Each page], the next page is printed successively

without leaving bottom margins at the end of each page.

When you select [Last page only], the next document is printed

successively without leaving bottom margins at the trailing edge of

the document.

When you select [None], printing is performed using the specified

paper length.

[Print Mode]

When you select [High-speed collective image printing], all of the

print data is loaded to the printer's memory before printing starts.

Although the transfer of data before printing starts can take some

time, printing is unaffected by communication issues with this

method.

When you select [Bitimage printing], printing occurs as each line of

data is received. Although there is not waiting period before printing

starts, printing can be affected by communication issues with this

method.

NOTE

For small data volumes, [Bitimage printing] will result in faster print times.

[High-speed collective image printing] will result in higher print quality.

Paper Feed settings

[Start of document]

Specify the paper feed volume at the start of a document in the range

of 0 to 255.

Unit: dot per line (1 mm = 8 dots per line)

[Start of page]

Specify the paper feed volume at the start of a print page in the range

of 0 to 255.

Unit: dot per line (1 mm = 8 dots per line)

[End of page]

Specify the paper feed volume at the end of a print page in the range

of 0 to 255.

Unit: dot per line (1 mm = 8 dots per line)

[End of document]

Specify the paper feed volume at the end of a document in the range

of 0 to 255.

Unit: dot per line (1 mm = 8 dots per line)

Paper Cut settings

[Paper Cut]

Select whether to cut paper for each printed page or after printing a

document (all pages).

When you select [None], paper is not cut.

[Cutting Method]

When you select [Partial Cut], paper is cut except for its center.

When you select [Full Cut], paper is cut completely.

[Feed lines before Cut]

Specify the paper feed volume before cutting paper in the range of 0

to 255.

Unit: dot per line (1 mm = 8 dots per line)

[Feed lines after Cut]

Specify the paper feed volume after cutting paper in the range of 0 to

255.

Unit: dot per line (1 mm = 8 dots per line)

Mark Detection settings

[Mark Detection]

Specify how to detect the mark when using paper with a mark.

When you select [Each page], mark detection is performed for each

page, and then paper is fed to the mark position.

When you select [Each document], mark detection is performed for

each document, and then paper is fed to the mark position.

NOTE

When you select anything other than [None], [Feed lines before Cut] is

disabled.

[Mark Feed lines]

Specify the leading edge feed volume after detecting the mark in the

range of 13 to 63.

Unit: dot per line (1 mm = 8 dots per line)

Cautions When Printing

• Do not touch or pull paper during printing. Printing may not be

performed properly, or paper jams may occur inside the printer.

• Do not cover the paper output section during printing. Doing so may

result in paper jams.

• Do not apply external impact during printing. Doing so may make

some text missing in print out.

• When using the printer in a place subject to vibrations, paper is

loosened due to vibrations, some text may be squeezed together in

print out. Check the installation location thoroughly when using the

printer.

• Do not perform printing with no paper loaded and the Paper Cover

closed. Doing so may result in rubber roller wear, damage to the

thermal printhead, etc.

• Do not damage or stain the rubber part, shaft bearing part, platen

gear, etc. of the Platen Roller. Doing so may result in malfunctions.

Make sure that no oils or fats, or foreign substances adhere

especially to the rubber part.

• The top and side surfaces of the metal parts may discolor, etc.

However, this does not affect the function of the printer.

• If hand fats adhere to the thermal printhead, its life may be

shortened. Should oils or fats, or foreign substances adhere to the

thermal printhead, clean it immediately. (See “Thermal Head” in

“Daily Cleaning” on p. 22.)

• When opening or closing the Paper Cover, do not hold the Platen

Roller. Doing so may deform the Platen Roller.

• When using new rolls of carbonless copy paper made for receipt

printers on which an adhesive is used to prevent unraveling of the

roll, the print quality on the adhesive surface may be unclear.

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Canon imageFORMULA CR-120 User guide

Brand: Canon

Model: imageFORMULA CR-120

Category: POS/mobile printers

Type: User guide

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Canon imageFORMULA CR-120 User guide

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