Dell PRM7520WYDRD User manual

Brand: Dell

Model: PRM7520WYDRD

Category: Notebooks

Type: User manual

Dell Precision 7520

Owner's Manual

Regulatory Model: P53F

Regulatory Type: P53F002

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

may be trademarks of their respective owners.

2017 - 07

Rev. A01

Contents

1 Working on your computer............................................................................................................................. 7

Safety instructions............................................................................................................................................................. 7

Turning o your computer — Windows 10.....................................................................................................................7

Before working inside your computer.............................................................................................................................. 7

After working inside your computer.................................................................................................................................8

2 Removing and installing components............................................................................................................. 9

Recommended tools.......................................................................................................................................................... 9

SD card................................................................................................................................................................................9

Removing SD card....................................................................................................................................................... 9

Installing SD card..........................................................................................................................................................9

Battery cover......................................................................................................................................................................9

Removing the battery cover....................................................................................................................................... 9

Installing the battery cover........................................................................................................................................10

Battery............................................................................................................................................................................... 10

Removing the battery................................................................................................................................................ 10

Installing the battery....................................................................................................................................................11

Hard drive........................................................................................................................................................................... 11

Removing the hard drive............................................................................................................................................ 11

Installing the hard drive.............................................................................................................................................. 12

Hard drive cable connector............................................................................................................................................. 12

Removing the hard drive cable connector...............................................................................................................12

Installing the hard drive cable connector................................................................................................................. 13

Keyboard............................................................................................................................................................................ 13

Removing the keyboard............................................................................................................................................. 13

Installing the keyboard................................................................................................................................................14

Base cover.........................................................................................................................................................................15

Removing the base cover..........................................................................................................................................15

Installing the base cover............................................................................................................................................ 15

SIM card.............................................................................................................................................................................16

Removing the SIM card............................................................................................................................................. 16

Installing the SIM card................................................................................................................................................16

Memory modules.............................................................................................................................................................. 17

Removing the primary memory module................................................................................................................... 17

Installing the primary memory module..................................................................................................................... 17

Removing the secondary memory module..............................................................................................................18

Installing the secondary memory module................................................................................................................ 18

WWAN card.......................................................................................................................................................................18

Removing Wireless Wide Area Network (WWAN) card........................................................................................ 18

Installing the WWAN card .........................................................................................................................................19

WLAN card........................................................................................................................................................................19

Removing the Wireless Local Area Network (WLAN) card...................................................................................19

Installing the WLAN Card..........................................................................................................................................20

Contents

Solid State Drive — optional.......................................................................................................................................... 20

Removing the M.2 Solid State Drive (SSD) module..............................................................................................20

Installing the M.2 SSD module.................................................................................................................................. 21

Coin cell battery................................................................................................................................................................ 21

Removing the coin cell battery................................................................................................................................. 21

Installing the coin cell battery................................................................................................................................... 22

Power connector port..................................................................................................................................................... 22

Removing the power connector port...................................................................................................................... 22

Installing the power connector port.........................................................................................................................23

Palm rest........................................................................................................................................................................... 23

Removing the palmrest............................................................................................................................................. 23

Installing the palmrest................................................................................................................................................25

Input/Output(I/O) boards.............................................................................................................................................. 25

Removing the left Input/Output (I/O) board ........................................................................................................25

Installing the left I/O board ......................................................................................................................................26

Removing the right Input/Output (I/O) board ......................................................................................................26

Installing the right I/O board ....................................................................................................................................27

Heat sink............................................................................................................................................................................27

Removing the heat sink assembly............................................................................................................................27

Installing the heat sink assembly..............................................................................................................................28

Graphic card..................................................................................................................................................................... 28

Removing the graphic card.......................................................................................................................................28

Installing the graphic card......................................................................................................................................... 29

System board................................................................................................................................................................... 30

Removing the system board.....................................................................................................................................30

Installing the system board........................................................................................................................................ 31

Fingerprint reader............................................................................................................................................................ 32

Removing the ngerprint reader..............................................................................................................................32

Installing the ngerprint reader................................................................................................................................ 33

Touchpad buttons board................................................................................................................................................. 33

Removing the touchpad ...........................................................................................................................................33

Installing the touchpad.............................................................................................................................................. 34

Display assembly.............................................................................................................................................................. 34

Removing the display assembly................................................................................................................................34

Installing the display assembly..................................................................................................................................36

Power switch board.........................................................................................................................................................36

Removing the power switch board..........................................................................................................................36

Installing the power switch board.............................................................................................................................37

Expresscard.......................................................................................................................................................................37

Removing the expresscard....................................................................................................................................... 38

Installing the expresscard..........................................................................................................................................38

USB board.........................................................................................................................................................................39

Removing the USB board......................................................................................................................................... 39

Installing the USB board............................................................................................................................................39

Display bezel..................................................................................................................................................................... 40

Removing the display bezel...................................................................................................................................... 40

Installing the display bezel..........................................................................................................................................41

Contents

Display panel......................................................................................................................................................................41

Removing the display panel....................................................................................................................................... 41

Installing the display panel.........................................................................................................................................43

Removing the display panel...................................................................................................................................... 43

Installing the display panel.........................................................................................................................................45

Display bracket................................................................................................................................................................. 46

Removing the display bracket.................................................................................................................................. 46

Installing the display bracket..................................................................................................................................... 47

Display hinges................................................................................................................................................................... 47

Removing the display hinge...................................................................................................................................... 47

Installing the display hinge........................................................................................................................................ 48

eDP cable..........................................................................................................................................................................48

Removing the eDP cable...........................................................................................................................................49

Installing the eDP cable.............................................................................................................................................49

Camera..............................................................................................................................................................................50

Removing the camera............................................................................................................................................... 50

Installing the camera...................................................................................................................................................51

Display cover..................................................................................................................................................................... 51

Replacing the display cover.......................................................................................................................................51

3 Technology and components....................................................................................................................... 53

Power adapter..................................................................................................................................................................53

Processors........................................................................................................................................................................ 53

Kaby Lake — 7th Generation Intel Core processors............................................................................................. 53

USB features.................................................................................................................................................................... 54

USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB)...........................................................................................................54

Speed.......................................................................................................................................................................... 54

Applications................................................................................................................................................................ 55

Compatibility...............................................................................................................................................................56

HDMI 1.4............................................................................................................................................................................56

HDMI 1.4 Features..................................................................................................................................................... 56

Advantages of HDMI.................................................................................................................................................56

4 System specications..................................................................................................................................58

System information..........................................................................................................................................................58

Processor.......................................................................................................................................................................... 59

Memory.............................................................................................................................................................................59

Video..................................................................................................................................................................................59

Audio..................................................................................................................................................................................59

Communication................................................................................................................................................................ 60

Expansion bus.................................................................................................................................................................. 60

Ports and connectors...................................................................................................................................................... 60

Display................................................................................................................................................................................ 61

Keyboard............................................................................................................................................................................ 61

Touchpad...........................................................................................................................................................................62

Camera..............................................................................................................................................................................62

Storage..............................................................................................................................................................................62

Contents

Battery...............................................................................................................................................................................63

AC adpter..........................................................................................................................................................................63

Contactless smart card................................................................................................................................................... 64

Physical dimension...........................................................................................................................................................64

Environmental...................................................................................................................................................................64

5 System setup...............................................................................................................................................66

Boot menu........................................................................................................................................................................ 66

Navigation keys................................................................................................................................................................ 66

System setup options...................................................................................................................................................... 67

General screen options..............................................................................................................................................67

System Conguration screen options..................................................................................................................... 68

Video screen options................................................................................................................................................. 70

Security screen options.............................................................................................................................................70

Secure Boot screen options......................................................................................................................................72

Intel Software Guard Extensions screen options................................................................................................... 73

Performance screen options.....................................................................................................................................73

Power Management screen options........................................................................................................................ 74

POST Behavior screen options................................................................................................................................ 75

Manageability screen options................................................................................................................................... 76

Virtualization support screen options...................................................................................................................... 77

Wireless screen options............................................................................................................................................. 77

Maintenance screen options..................................................................................................................................... 77

System Log screen options.......................................................................................................................................78

Updating the BIOS in Windows .....................................................................................................................................78

System and setup password...........................................................................................................................................79

Assigning a system password and setup password............................................................................................... 79

Deleting or changing an existing system and or setup password........................................................................ 79

6 Troubleshooting............................................................................................................................................81

Enhanced Pre-Boot System Assessment — ePSA diagnostics.................................................................................81

Running the ePSA diagnostics..................................................................................................................................81

Diagnostic LED..................................................................................................................................................................81

Battery status lights.........................................................................................................................................................82

Real Time Clock reset......................................................................................................................................................82

Testing memory using ePSA...........................................................................................................................................83

7 Contacting Dell............................................................................................................................................ 84

Contents

Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise

noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the

computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional

safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance

CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple

repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage

due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came

with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an

unpainted metal surface that is grounded to ground yourself before you touch the computer to perform any disassembly tasks.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its

edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the

cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a

cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear dierently than shown in this document.

Turning o your computer — Windows 10

CAUTION

: To avoid losing data, save and close all open les and exit all open programs before you turn o your

computer .

Click or tap .

2 Click or tap and then click or tap Shut down.

NOTE

: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not

automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds

to turn them o.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.

2 Turn o your computer.

Working on your computer 7

3 If the computer is connected to a docking device (docked), undock it.

4 Disconnect all network cables from the computer (if available).

CAUTION: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your

computer.

5 Disconnect your computer and all attached devices from their electrical outlets.

6 Open the display.

7 Press and hold the power button for few seconds, to ground the system board.

CAUTION: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching

an unpainted metal surface at the same time as touching a connector on the back of the computer.

8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

After working inside your computer

After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on your

computer.

CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries

designed for other Dell computers.

1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

2 Connect any telephone or network cables to your computer.

CAUTION

: To connect a network cable, rst plug the cable into the network device and then plug it into the

computer.

3 Connect your computer and all attached devices to their electrical outlets.

4 Turn on your computer.

Working on your computer

Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:

• Phillips #0 screwdriver

• Phillips #1 screwdriver

• Plastic scribe

NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4

SD card

Removing SD card

1 Follow the procedure in Before working inside your computer.

2 Press in on the SD card to release it from the computer.

3 Remove the SD card from the computer.

Installing SD card

1 Slide the SD card into its slot until it clicks into place.

2 Follow the procedure in After working inside your computer.

Battery cover

Removing the battery cover

1 Follow the procedure in Before working inside your computer.

2 To remove the battery cover:

a Slide the release latch towards the unlock icon to release the battery cover [1].

b Slide and lift the battery cover to remove it from the computer [2].

Removing and installing components 9

Installing the battery cover

1 Slide the battery cover into its slot until it clicks into place.

2 Follow the procedure in After working inside your computer.

Battery

Removing the battery

1 Follow the procedure in Before working inside your computer.

2 Remove the battery cover.

3 To remove battery:

a Slide the release latch towards from the unlock icon to unlock the battery[1].

b Lift and remove the battery from the computer [2].

Removing and installing components

Installing the battery

1 Slide the battery into its slot until it clicks into place.

2 Install the battery cover.

3 Follow the procedure in After working inside your computer

Hard drive

Removing the hard drive

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a battery cover

b battery

3 To remove hard drive:

a Remove the M3.0x3.0 screws that secure the hard drive to the computer [1].

b Lift the hard drive latch to release the hard drive [2].

c Slide and lift the hard drive from the computer [3].

4 Remove the M3.0x3.0 screws that secure the hard drive. Lift the hard drive from the bracket.

Removing and installing components

Installing the hard drive

1 Replace the M3.0x3.0 screws to secure the hard drive to the hard drive bracket.

2 Insert the hard drive into its slot in the computer.

3 Replace the M3.0x3.0 screws to secure the hard drive to the computer.

4 Install the:

a battery

b battery cover

5 Follow the procedure in After working inside your computer.

Hard drive cable connector

Removing the hard drive cable connector

1 Follow the procedures in Before working inside your computer.

2 Remove the:

a battery cover

b battery

c base cover

d hard drive

3 To remove the hard drive cable connector:

a Remove the M2.5x5.0 screws that secure the hard drive connector to the system board [1].

b Remove the hard drive cable connector from the computer [2].

Removing and installing components

Installing the hard drive cable connector

1 Connect the hard drive cable to the system board.

2 Insert and route the cable through the routing channel.

3 Replace the M2.5x5.0 screws to secure the hard drive cable connector to the computer.

4 Install the:

a hard drive

b base cover

c battery

d battery cover

5 Follow the procedure in After working inside your computer.

Keyboard

Removing the keyboard

1 Follow the procedures in Before working inside your computer.

2 Remove the:

a battery cover

b battery

c hard drive

3 To remove keyboard cable:

Removing and installing components

a Peel the tape to access the keyboard cable [1].

b Disconnect the keyboard cables from the system board [2]

4 To remove the keyboard:

a Using plastic scribe pry the keyboard trim from the bottom and work along the top edge and remove it from the computer [1, 2,

3].

b Remove the M2.0x2.5 screws that secure the keyboard to the computer [4].

c Lift and slide the keyboard to remove it away from the computer [5].

Installing the keyboard

1 Align the keyboard and route the cables back through to the bottom of the compartment.

2 Press and align the keyboard to its compartment.

3 Replace the screws to secure the keyboard to the computer.

4 Slide the keyboard trim and align it to its position on the computer. Ensure that the keyboard trim clicks into its place

5 Connect the keyboard data cables to the system board.

NOTE

: Ensure that you fold the keyboard data cable in perfect alignment.

14 Removing and installing components

6 Ax the tape on the keyboard data cables.

7 Install the:

a hard drive

b battery

c battery cover

8 Follow the procedure in After working inside your computer.

Base cover

Removing the base cover

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a battery cover

b battery

3 To remove base cover:

a Remove the M2.5X5.0 screws that secure the base cover to the computer [1].

b Slide and lift the base cover away from the computer [2].

Installing the base cover

1 Slide the base cover to align with the screw holes on the computer.

2 Replace the M2.5X5.0 screws to secure the base cover to the computer.

3 Install the:

a battery

b battery cover

4 Follow the procedure in After working inside your computer.

Removing and installing components

SIM card

Removing the SIM card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a battery cover

b battery

c base cover

3 To remove the SIM card press in on the card to release.

NOTE: During installation or removal of the SIM card, always ensure all data is backed up properly.

Installing the SIM card

1 Slide in the SIM Card into its compartment and press until its fully engaged with a click sound.

NOTE

: During installation or removal of the SIM card, always ensure all data is backed up properly.

2 Install the:

a base cover

Removing and installing components

b battery

c battery cover

3 Follow the procedure in After working inside your computer.

Memory modules

Removing the primary memory module

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a battery cover

b battery

c base cover

3 To remove primary memory module:

a Pry the retention clips away from the memory module until it pops up.

b Lift the memory module and remove it from the computer.

Installing the primary memory module

1 Insert the memory module into the memory socket.

NOTE

: Installing one or three memory modules leads to system performance issues.

2 Press the clips to secure the memory module to the system board.

3 Install the:

a base cover

b battery

c battery cover

Removing and installing components

4 Follow the procedure in After working inside your computer.

Removing the secondary memory module

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a battery cover

b battery

c hard drive

d keyboard

3 To remove the secondary memory module:

a Remove the screw that secures the memory shield [1].

b Lift and remove the memory shield from the computer [2].

c Pry the retention clips away from the memory module until it pops up [3].

d Lift the memory module and remove it from the computer [4].

Installing the secondary memory module

1 Insert the memory module into the memory socket.

2 Press the clips to secure the memory module to the system board.

3 Place the memory shield in its original position on the memory module and tighten the screw to secure it to the computer.

4 Install the:

a keyboard

b hard drive

c battery

d battery cover

5 Follow the procedure in After working inside your computer.

WWAN card

Removing Wireless Wide Area Network (WWAN) card

NOTE

: Depending on the conguration you choose, you may or may not have WWAN

card.

1 Follow the procedure in Before working inside your computer.

2 Remove the:

a battery cover

Removing and installing components

b battery

c base cover

3 To remove the WWAN card:

a Disconnect and unroute the antenna cables connected to the WWAN card [1].

b Remove the M2.0x3.0 screw that secures the WWAN card to the computer [2].

c Remove the WWAN card from the computer [3].

Installing the WWAN card

NOTE

: Depending on the conguration you choose, you may or may not have WWAN

card.

1 Slide the WWAN card to the WWAN card slot.

2 Replace the M2.0x3.0 screw to secure the WWAN card to the computer.

3 Route the antenna cables through the routing channels and connect them to the WWAN card.

4 Install the:

a base cover

b battery

c battery cover

5 Follow the procedure in After working inside your computer.

WLAN card

Removing the Wireless Local Area Network (WLAN) card

1 Follow the procedure in Before working inside your computer.

2 Remove the:

Removing and installing components

a battery cover

b battery

c base cover

3 To remove the WLAN card from the computer:

a Remove the M2.0x3.0 screw that secures the WLAN card to the computer [1].

b Remove the shield that secures the antenna cables [2].

c Disconnect and un-route the antenna cables connected to the WLAN card and remove the WLAN card from the computer [3,4].

Installing the WLAN Card

1 Insert the WLAN card in its slot on the computer.

2 Route the antenna cables through the routing channel and connect them to the WLAN card.

3 Align the shield and tighten the M2.0x3.0 screw to secure the WLAN card to the computer.

4 Install the:

a base cover

b battery

c battery cover

5 Follow the procedures in After working inside your computer.

Solid State Drive — optional

Removing the M.2 Solid State Drive (SSD) module

1 Follow the procedures in Before working inside your computer.

2 Remove the:

a battery cover

b battery

Removing and installing components

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Dell PRM7520WYDRD User manual

Brand: Dell

Model: PRM7520WYDRD

Category: Notebooks

Type: User manual

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