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Alcatel Dawn Virgin Mobile, dawn User manual

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USER GUIDE
A downloadable, printable guide to your AlcatelDawn and
its features.
i
TABLE OF CONTENTS
GETTING STARTED 1
Introduction 2
AbouttheUserGuide 2
Set Up Your Phone 3
PartsandFunctions 3
BatteryUse 4
InserttheBattery 4
RemovetheBattery 6
ChargetheBattery 6
SIMCard 8
SDCard 9
InsertanSDCard 10
UnmountanSDCard 10
RemoveanSDCard 10
FormatanSDCard 12
TurnYourPhoneOnandOff 13
UsetheTouchscreen 14
ActivationandService 15
CompletetheSetupScreens 16
Basic Operations 18
Basics 18
HomeScreenandApplications(Apps)List 18
PhoneSettingsMenu 19
PortraitandLandscapeScreenOrientation 20
CaptureScreenshots 20
Applications 20
LaunchApplications 21
AppsList 21
PhoneNumber 23
AirplaneMode 23
EnterText 24
TouchscreenKeyboards 24
AndroidKeyboard 25
ii
Swype 26
GoogleVoiceTyping 27
TipsforEditingText 27
GoogleAccount 28
CreateaGoogleAccount 28
SignIntoYourGoogleAccount 30
GooglePlayStore 31
FindandInstallanApp 32
RequestaRefundforaPaidApp 33
UpdateanApp 33
UninstallanApp 34
GetHelpwithGooglePlay 35
LockandUnlockYourScreen 36
UpdateYourPhone 37
UpdateYourPhoneSoftware 37
UpdateYourProfile 40
UpdateYourPRL 41
Your Phone's Home Screen 42
HomeScreenBasics 42
HomeScreenLayout 42
ExtendedHomeScreens 43
StatusBarandNotificationPanel 44
StatusBar 44
NotificationPanel 47
CustomizetheHomeScreen 48
ChangetheWallpaper 48
AddShortcutstotheHomeScreen 49
AddWidgetstotheHomeScreen 50
AddFolderstotheHomeScreen 50
MAKING CONNECTIONS 52
Phone Calls and Voicemail 53
PlaceandAnswerCalls 53
CallUsingthePhoneDialer 53
CallEmergencyNumbers 55
AnswerPhoneCalls 55
In-CallScreenLayoutandOperations 58
iii
PlaceaCallfromContacts 60
CallfromCallLog 61
Voicemail 62
VoicemailSetup 62
VisualVoicemailSetup 63
ReviewVisualVoicemail 64
ListentoMultipleVoicemailMessages 64
VisualVoicemailOptions 65
ConfigureVisualVoicemailSettings 65
OptionalCallingServices 66
CallerIDBlocking 67
CallWaiting 67
ConferenceCalling 68
CallForwarding 69
CallSettings 70
Contacts 73
AddaContact 73
ViewContacts 75
ContactsScreenLayout 76
EditaContact 77
DeleteaContact 78
ShareaContact 79
ImportContacts 80
BackUpContacts 81
Messaging 83
TextandMultimediaMessaging 83
SendaTextMessage 83
SendaMultimediaMessage(MMS) 84
SaveandResumeaDraftMessage 85
NewMessagesNotification 85
ManageMessageConversations 86
TextandMMSOptions 88
Gmail 89
CreateandSendaGmailMessage 89
CheckReceivedGmailMessages 90
UseGmailLabels 92
iv
ArchiveGmailThreads 94
MuteGmailThreads 94
DeleteGmailThreads 94
SearchGmailMessages 95
ReportSpamorPhishingGmail 95
AddAnotherGoogle(Gmail)Account 96
SwitchingbetweenGmailAccounts 97
GmailSettings 97
Internet and Social Networking 99
Browser 99
ChromeBrowser 99
Facebook 101
InstalltheFacebookApponYourPhone 101
UseFacebook 101
Twitter 102
InstalltheTwitterApponYourPhone 102
TweetonTwitter 102
Hangouts 102
Connectivity 104
TransferFilesbetweenYourPhoneandaComputer 104
Wi-Fi 105
TurnWi-FiOnandConnecttoaWirelessNetwork 105
Wi-FiSettings 107
DisconnectWi-Fi 107
Wi-FiDirect 108
Bluetooth 109
BluetoothInformation 110
EnabletheBluetoothFeature 110
PairBluetoothDevices 111
ConnecttoaPairedBluetoothDevice 113
SendInformationUsingBluetooth 114
ReceiveInformationviaBluetooth 116
APPS AND ENTERTAINMENT 117
Camera and Video 118
CameraOverview 118
TakePicturesandRecordVideos 119
v
TakeaPicture 119
RecordVideos 120
ViewPicturesandVideosUsingGallery 120
EditPictures 122
SharePicturesandVideos 124
SendPicturesorVideosbyEmail 124
SendaPictureorVideobyMultimediaMessage 125
SendPicturesorVideosUsingBluetooth 126
SharePicturesorVideosviaAdditionalAppsorSocialMedia 126
ShareVideosviaYouTube 127
CameraSettings 128
SwitchCameras 128
SetCameraFunctions 129
Productivity 131
Calendar 131
AddanEventtotheCalendar 131
ViewCalendarEvents 133
SyncCalendars 134
NavigationApps 135
GoogleMaps 135
GoogleSearch 136
UseGoogleSearch 137
UseGoogleVoiceSearch 137
Calculator 138
Clock 138
SetAlarms 139
AdditionalClockFeatures 140
Entertainment and Activities 143
GooglePlayMusicApp 143
PlayMusicwithGooglePlay 143
GooglePlayMusicScreenLayout 144
CreatePlaylistsinGooglePlayMusic 144
YouTube 146
ViewYouTubeVideos 146
PostaVideotoYouTube 147
SETTINGS 149
vi
Connections Settings 150
BasicSettings 150
Wi-FiSettingsMenu 152
BluetoothSettings 154
DataUsageSettings 155
MoreSettings 157
Device Settings 159
SoundSettings 159
DisplaySettings 160
StorageSettings 161
BatterySettings 162
ApplicationsSettings 163
Personal Settings 165
LocationAccessSettings 165
SecuritySettings 166
LockScreenSettings 167
ScreenLock 167
DisabletheScreenLock 169
LockScreenOptions 170
BackupandReset 171
Accounts 173
System Settings 176
LanguageandInputSettings 176
DateandTimeSettings 178
AccessibilitySettings 179
ActivateThisDevice 180
AboutPhone 181
GETTING HELP 184
For Assistance 185
Troubleshooting 185
Specifications 186
VirginMobileAccountInformationandHelp 187
CopyrightInformation 188
INDEX 189
Getting Started 1
GETTING STARTED
Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide
anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.
Getting Started Introduction 2
INTRODUCTION
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.
ABOUT THE USER GUIDE
ThankyouforpurchasingyournewAlcatelDawn(5027B).Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourphone.
Before Using Your Phone
ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone
thoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Descriptions in the User Guide
Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.
Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby
pressing .Someoperationdescriptionsmaybesimplified.
Screenshots and Key Labels
Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key
labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.
Other Notations
Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A
microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."
Getting Started Set Up Your Phone 3
SET UP YOUR PHONE
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservicethe
firsttime.
PARTS AND FUNCTIONS
Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.
Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample
imagesonly.
Phone Layout
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Getting Started Set Up Your Phone 4
Part Description
Self camera lens Takespicturesandrecordsvideoswhilefacingthescreen,and
allowsyoutovideoconference.
Receiver Letsyouhearthecallerandautomatedprompts.
Touchscreen Displaysalltheinformationneededtooperateyourphone,such
asthecallstatus,theContactslist,andthedateandtime.Also
providesone-touchaccesstoallofyourfeaturesand
applications.
Back key
Letsyoureturntothepreviousscreen,orcloseadialogbox,
optionsmenu,theNotificationspanel,oronscreenkeyboard.
Home key
ReturnsyoutotheHomescreen.
Recent apps key
Displaysalistofrecentlyusedapplications.
Power/Lock key Letsyouturnthephoneonorofforturnthescreenonoroff,or
restartit,orswitchyourphoneairplanemode.
Charger/Accessory jack AllowsyoutoconnectthephonechargerortheUSBcable
(included).
Volume keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthe
voicevolumeduringacall.
3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptional
headsetforconvenient,hands-freeconversations.
CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.
BATTERY USE
Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.
Battery Cautions
Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand
settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix
monthsbeforestoringorleavingunusedforalongperiod.
Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect
safety.
Replacing Battery:Thebatteryisaconsumableitem.Itneedstobereplacedifoperatingtime
shortensnoticeably.Purchaseanewbattery.
Cleaning:Cleansoiledterminalsbetweenbatteryandphonewithaclean,drycottonswab.
Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.
Insert the Battery
Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.
Getting Started Set Up Your Phone 5
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.
3. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Getting Started Set Up Your Phone 6
Remove the Battery
Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore
removingthebattery.
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Removethebattery.
l Liftupwardgentlyasshown.
Charge the Battery
Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedACadapterorvia
aUSBconnectiononyourcomputer.
Getting Started Set Up Your Phone 7
Charge Using the AC Adapter
1. PlugtheUSBconnectorintothecharger/accessoryjackonthebottomofyourphone.
2. PlugtheotherendoftheUSBcableintotheACadapter.
3. PlugtheACadapterintoanelectricaloutlet.
Theindicatorlightilluminateswhenchargingstarts.Thelightgoesoffwhenthebatteryisfully
charged.Fullychargingabatterymaytakeuptothreehours.
4. Aftercharging,disconnectthephonefromthecharger.
l UnplugtheACadapterfromtheoutlet,andremovetheUSBcablefromthephoneandtheAC
adapter.
Charge Using a PC Connection
BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.
Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.
1. InsertthesmallendoftheUSBcordintothecharger/accessoryjackonthebottomofyour
phone.
Getting Started Set Up Your Phone 8
2. InsertthelargeendoftheUSBcordintoanexternalUSBportonyourcomputer.
3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.
SIM CARD
TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.Yourphone’s
SIMcardispreinstalledandshouldonlybeaccessedifdirectedbyacustomerservicerepresentative.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n YouareresponsibleforanydamagecausedbyinsertingtheSIMcardinanother-brandICcard
reader,etc.VirginMobileisnotresponsibleinsuchacase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamageSIMcard.
n SeeinstructionsincludedwithSIMcardforhandling.
n TheSIMcardisthepropertyofVirginMobile.
n TheSIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturntheSIMcardtoVirginMobilewhencancelingsubscription.
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.
VirginMobileisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
n Alwayspoweroffthephonebeforeinserting/removingtheSIMcard.
Getting Started Set Up Your Phone 9
Insert SIM Card
FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga
SIMcard.
Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. Removethebatterycoverandbattery.(SeeRemovetheBattery.)
2. InserttheSIMcard.
l InsertgentlywithgoldICchipfacingdownward.
3. Insertthebatteryandreplacethebatterycover.(SeeInserttheBattery.)
l Alignthecontactsofthebatterywiththecontactsinthephone.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
SD CARD
YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It
supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.
SD Card Cautions
Data:InformationstoredonanSDcardcanbecomelostorchangedaccidentlyorasaresultof
damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.VirginMobileis
notresponsiblefordamagesfromdatathatislostorchanged.
Reading/Writing Data:Neverpowerofforremovethebatterywhilereadingorwritingdata.
Battery Level:Alowbatterychargemaypreventreading/writingtoanSDcard.
Handling SD Card:Use/storeSDcardsawayfromthereachofinfants,otherwiseitmay
causechokingifswallowed.
Getting Started Set Up Your Phone 10
Insert an SD Card
FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff
beforeinsertingorremovinganSDcard.
1. Removethebatterycoverandbattery.(SeeRemovetheBattery.)
2. InsertSDcard.
l InsertSDcardallthewaygentlywithoutbendingandwithterminalsfacingdown.
l InsertonlySDcards.
3. Insertthebatteryandreplacethebatterycover.(SeeInserttheBattery.)
l Alignthecontactsofthebatterywiththecontactsinthephone.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Unmount an SD Card
AlwaysunmountanSDcardbeforeremovingitfromyourphone.
1.
Fromhome,tapApps >Settings .
2.
TapStorage & USB .
3.
TapUnmountSD Card >OK.
ThemenuoptionnamechangesfromUnmount SD CardtoMount SD Card.Thecardisnow
unmounted.
Remove an SD Card
FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor
removinganSDcard.
Getting Started Set Up Your Phone 11
1. Removethebatterycover.
l Liftgentlyinthedirectionshown.
2. Removethebattery.
3. RemoveSDcard.
4. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthephone.
Getting Started Set Up Your Phone 12
5. Attachthebatterycover.
l Makesureallthetabsaresecureandtherearenogapsaroundthecover.
Format an SD Card
WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour
phone.
1.
Fromhome,tapApps >Settings .
2.
TapStorage & USB .
3.
TapSD card> >Settings.
Getting Started Set Up Your Phone 13
4. TaptoselectFormatorFormat as internal,andthentapERASE AND FORMATtoconfirm.
l AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.
TURN YOUR PHONE ON AND OFF
Theinstructionsbelowexplainhowtoturnyourphoneonandoff.
Turn Your Phone On
n PressandholdthePower/Lockkey.
Yourphonewillpoweron.Dependingonthesettings,youmayseethelockscreen.
l SeeLockandUnlockYourScreenandScreenLockforinformationaboutusingthescreen
lock.
l Thefirsttimeyouturnthephoneon,youwillseethestartupscreens.SeeCompletethe
SetupScreensfordetails.
l Ifyourphoneisnotyetactivated,seeActivationandServiceformoreinformation.
Turn Your Phone Off
1. PressandholdthePower/Lock keytodisplaythedeviceoptionsmenu.
2. TapPower offtoturnthephoneoff.
Yourphonewillpoweroff.
Yourscreenremainsblankwhileyourphoneisoff(unlessthebatteryischarging).
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