Alcatel Dawn Virgin Mobile User manual

Available applications and services are subject to change at any time.

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USER GUIDE

A downloadable, printable guide to your AlcatelDawn and

its features.

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TABLE OF CONTENTS

GETTING STARTED 1

Introduction 2

AbouttheUserGuide 2

Set Up Your Phone 3

PartsandFunctions 3

BatteryUse 4

InserttheBattery 4

RemovetheBattery 6

ChargetheBattery 6

SIMCard 8

SDCard 9

InsertanSDCard 10

UnmountanSDCard 10

RemoveanSDCard 10

FormatanSDCard 12

TurnYourPhoneOnandOff 13

UsetheTouchscreen 14

ActivationandService 15

CompletetheSetupScreens 16

Basic Operations 18

Basics 18

HomeScreenandApplications(Apps)List 18

PhoneSettingsMenu 19

PortraitandLandscapeScreenOrientation 20

CaptureScreenshots 20

Applications 20

LaunchApplications 21

AppsList 21

PhoneNumber 23

AirplaneMode 23

EnterText 24

TouchscreenKeyboards 24

AndroidKeyboard 25

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Swype 26

GoogleVoiceTyping 27

TipsforEditingText 27

GoogleAccount 28

CreateaGoogleAccount 28

SignIntoYourGoogleAccount 30

GooglePlayStore 31

FindandInstallanApp 32

RequestaRefundforaPaidApp 33

UpdateanApp 33

UninstallanApp 34

GetHelpwithGooglePlay 35

LockandUnlockYourScreen 36

UpdateYourPhone 37

UpdateYourPhoneSoftware 37

UpdateYourProfile 40

UpdateYourPRL 41

Your Phone's Home Screen 42

HomeScreenBasics 42

HomeScreenLayout 42

ExtendedHomeScreens 43

StatusBarandNotificationPanel 44

StatusBar 44

NotificationPanel 47

CustomizetheHomeScreen 48

ChangetheWallpaper 48

AddShortcutstotheHomeScreen 49

AddWidgetstotheHomeScreen 50

AddFolderstotheHomeScreen 50

MAKING CONNECTIONS 52

Phone Calls and Voicemail 53

PlaceandAnswerCalls 53

CallUsingthePhoneDialer 53

CallEmergencyNumbers 55

AnswerPhoneCalls 55

In-CallScreenLayoutandOperations 58

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PlaceaCallfromContacts 60

CallfromCallLog 61

Voicemail 62

VoicemailSetup 62

VisualVoicemailSetup 63

ReviewVisualVoicemail 64

ListentoMultipleVoicemailMessages 64

VisualVoicemailOptions 65

ConfigureVisualVoicemailSettings 65

OptionalCallingServices 66

CallerIDBlocking 67

CallWaiting 67

ConferenceCalling 68

CallForwarding 69

CallSettings 70

Contacts 73

AddaContact 73

ViewContacts 75

ContactsScreenLayout 76

EditaContact 77

DeleteaContact 78

ShareaContact 79

ImportContacts 80

BackUpContacts 81

Messaging 83

TextandMultimediaMessaging 83

SendaTextMessage 83

SendaMultimediaMessage(MMS) 84

SaveandResumeaDraftMessage 85

NewMessagesNotification 85

ManageMessageConversations 86

TextandMMSOptions 88

Gmail 89

CreateandSendaGmailMessage 89

CheckReceivedGmailMessages 90

UseGmailLabels 92

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ArchiveGmailThreads 94

MuteGmailThreads 94

DeleteGmailThreads 94

SearchGmailMessages 95

ReportSpamorPhishingGmail 95

AddAnotherGoogle(Gmail)Account 96

SwitchingbetweenGmailAccounts 97

GmailSettings 97

Internet and Social Networking 99

Browser 99

ChromeBrowser 99

Facebook 101

InstalltheFacebookApponYourPhone 101

UseFacebook 101

Twitter 102

InstalltheTwitterApponYourPhone 102

TweetonTwitter 102

Hangouts 102

Connectivity 104

TransferFilesbetweenYourPhoneandaComputer 104

Wi-Fi 105

TurnWi-FiOnandConnecttoaWirelessNetwork 105

Wi-FiSettings 107

DisconnectWi-Fi 107

Wi-FiDirect 108

Bluetooth 109

BluetoothInformation 110

EnabletheBluetoothFeature 110

PairBluetoothDevices 111

ConnecttoaPairedBluetoothDevice 113

SendInformationUsingBluetooth 114

ReceiveInformationviaBluetooth 116

APPS AND ENTERTAINMENT 117

Camera and Video 118

CameraOverview 118

TakePicturesandRecordVideos 119

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TakeaPicture 119

RecordVideos 120

ViewPicturesandVideosUsingGallery 120

EditPictures 122

SharePicturesandVideos 124

SendPicturesorVideosbyEmail 124

SendaPictureorVideobyMultimediaMessage 125

SendPicturesorVideosUsingBluetooth 126

SharePicturesorVideosviaAdditionalAppsorSocialMedia 126

ShareVideosviaYouTube 127

CameraSettings 128

SwitchCameras 128

SetCameraFunctions 129

Productivity 131

Calendar 131

AddanEventtotheCalendar 131

ViewCalendarEvents 133

SyncCalendars 134

NavigationApps 135

GoogleMaps 135

GoogleSearch 136

UseGoogleSearch 137

UseGoogleVoiceSearch 137

Calculator 138

Clock 138

SetAlarms 139

AdditionalClockFeatures 140

Entertainment and Activities 143

GooglePlayMusicApp 143

PlayMusicwithGooglePlay 143

GooglePlayMusicScreenLayout 144

CreatePlaylistsinGooglePlayMusic 144

YouTube 146

ViewYouTubeVideos 146

PostaVideotoYouTube 147

SETTINGS 149

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Connections Settings 150

BasicSettings 150

Wi-FiSettingsMenu 152

BluetoothSettings 154

DataUsageSettings 155

MoreSettings 157

Device Settings 159

SoundSettings 159

DisplaySettings 160

StorageSettings 161

BatterySettings 162

ApplicationsSettings 163

Personal Settings 165

LocationAccessSettings 165

SecuritySettings 166

LockScreenSettings 167

ScreenLock 167

DisabletheScreenLock 169

LockScreenOptions 170

BackupandReset 171

Accounts 173

System Settings 176

LanguageandInputSettings 176

DateandTimeSettings 178

AccessibilitySettings 179

ActivateThisDevice 180

AboutPhone 181

GETTING HELP 184

For Assistance 185

Troubleshooting 185

Specifications 186

VirginMobileAccountInformationandHelp 187

CopyrightInformation 188

INDEX 189

Getting Started 1

GETTING STARTED

Thetopicsinthissectionwillintroduceyoutoyourphone,helpyougetsetupwithservice,provide

anoverviewofthephonescreen,andgetyoustartedwithbasicphoneoperations.

Getting Started Introduction 2

INTRODUCTION

Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.

ABOUT THE USER GUIDE

ThankyouforpurchasingyournewAlcatelDawn(5027B).Thefollowingtopicsexplainhowbestto

usethisguidetogetthemostoutofyourphone.

Before Using Your Phone

ReadtheGetStartedguideandImportantInformationbookletthatwerepackagedwithyourphone

thoroughlyforproperusage.

Accessibleservicesmaybelimitedbysubscriptioncontractconditions.

Descriptions in the User Guide

Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.

Unlessotherwisenoted,instructionsbeginfromthephone'shomescreen,whichisdisplayedby

pressing .Someoperationdescriptionsmaybesimplified.

Screenshots and Key Labels

Screenshotsandotherillustrationsinthisuserguidemayappeardifferentlyonyourphone.Key

labelsintheuserguidearesimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.

Other Notations

Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A

microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."

Getting Started Set Up Your Phone 3

SET UP YOUR PHONE

Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservicethe

firsttime.

PARTS AND FUNCTIONS

Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.

Note:Yourphone'sscreensandappslayoutsaresubjecttochange.Thisuserguideusessample

imagesonly.

Phone Layout

Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.

Getting Started Set Up Your Phone 4

Part Description

Self camera lens Takespicturesandrecordsvideoswhilefacingthescreen,and

allowsyoutovideoconference.

Receiver Letsyouhearthecallerandautomatedprompts.

Touchscreen Displaysalltheinformationneededtooperateyourphone,such

asthecallstatus,theContactslist,andthedateandtime.Also

providesone-touchaccesstoallofyourfeaturesand

applications.

Back key

Letsyoureturntothepreviousscreen,orcloseadialogbox,

optionsmenu,theNotificationspanel,oronscreenkeyboard.

Home key

ReturnsyoutotheHomescreen.

Recent apps key

Displaysalistofrecentlyusedapplications.

Power/Lock key Letsyouturnthephoneonorofforturnthescreenonoroff,or

restartit,orswitchyourphoneairplanemode.

Charger/Accessory jack AllowsyoutoconnectthephonechargerortheUSBcable

(included).

Volume keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthe

voicevolumeduringacall.

3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptional

headsetforconvenient,hands-freeconversations.

CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.

BATTERY USE

Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.

Battery Cautions

Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand

settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix

monthsbeforestoringorleavingunusedforalongperiod.

Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect

safety.

Replacing Battery:Thebatteryisaconsumableitem.Itneedstobereplacedifoperatingtime

shortensnoticeably.Purchaseanewbattery.

Cleaning:Cleansoiledterminalsbetweenbatteryandphonewithaclean,drycottonswab.

Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.

Insert the Battery

Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.

Getting Started Set Up Your Phone 5

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthephone.

3. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Getting Started Set Up Your Phone 6

Remove the Battery

Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore

removingthebattery.

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Removethebattery.



l Liftupwardgentlyasshown.

Charge the Battery

Followtheseinstructionstochargeyourphone’sbatteryusingeithertheincludedACadapterorvia

aUSBconnectiononyourcomputer.

Getting Started Set Up Your Phone 7

Charge Using the AC Adapter

1. PlugtheUSBconnectorintothecharger/accessoryjackonthebottomofyourphone.

2. PlugtheotherendoftheUSBcableintotheACadapter.

3. PlugtheACadapterintoanelectricaloutlet.

Theindicatorlightilluminateswhenchargingstarts.Thelightgoesoffwhenthebatteryisfully

charged.Fullychargingabatterymaytakeuptothreehours.

4. Aftercharging,disconnectthephonefromthecharger.

l UnplugtheACadapterfromtheoutlet,andremovetheUSBcablefromthephoneandtheAC

adapter.

Charge Using a PC Connection

BeforeusingaPCconnectiontochargeyourphone,ensurethatthecomputeristurnedon.

Dependingonthetypeofconnection,yourphone’sbatterymaynotcharge.

1. InsertthesmallendoftheUSBcordintothecharger/accessoryjackonthebottomofyour

phone.

Getting Started Set Up Your Phone 8

2. InsertthelargeendoftheUSBcordintoanexternalUSBportonyourcomputer.

3. Aftercharging,removetheUSBcablefromboththephoneandthecomputer.

SIM CARD

TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.Yourphone’s

SIMcardispreinstalledandshouldonlybeaccessedifdirectedbyacustomerservicerepresentative.

Handling a SIM Card

KeepthefollowinginmindwhenhandlingaSIMcard.

n YouareresponsibleforanydamagecausedbyinsertingtheSIMcardinanother-brandICcard

reader,etc.VirginMobileisnotresponsibleinsuchacase.

n AlwayskeeptheICchipclean.

n Wipecleanwithadry,softcloth.

n Avoidapplyinglabels.MaydamageSIMcard.

n SeeinstructionsincludedwithSIMcardforhandling.

n TheSIMcardisthepropertyofVirginMobile.

n TheSIMcardisreplaceable(atcost)incaseofloss/damage.

n ReturntheSIMcardtoVirginMobilewhencancelingsubscription.

n ReturnedSIMcardsarerecycledforenvironmentalpurposes.

n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.

n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.

VirginMobileisnotresponsiblefordamagesfromstoredinformationthatislost.

n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard

inserted)islostorstolen.Fordetails,contactCustomerService.

n Alwayspoweroffthephonebeforeinserting/removingtheSIMcard.

Getting Started Set Up Your Phone 9

Insert SIM Card

FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga

SIMcard.

Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.

1. Removethebatterycoverandbattery.(SeeRemovetheBattery.)

2. InserttheSIMcard.



l InsertgentlywithgoldICchipfacingdownward.

3. Insertthebatteryandreplacethebatterycover.(SeeInserttheBattery.)

l Alignthecontactsofthebatterywiththecontactsinthephone.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

SD CARD

YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It

supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.

SD Card Cautions

Data:InformationstoredonanSDcardcanbecomelostorchangedaccidentlyorasaresultof

damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.VirginMobileis

notresponsiblefordamagesfromdatathatislostorchanged.

Reading/Writing Data:Neverpowerofforremovethebatterywhilereadingorwritingdata.

Battery Level:Alowbatterychargemaypreventreading/writingtoanSDcard.

Handling SD Card:Use/storeSDcardsawayfromthereachofinfants,otherwiseitmay

causechokingifswallowed.

Getting Started Set Up Your Phone 10

Insert an SD Card

FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff

beforeinsertingorremovinganSDcard.

1. Removethebatterycoverandbattery.(SeeRemovetheBattery.)

2. InsertSDcard.

l InsertSDcardallthewaygentlywithoutbendingandwithterminalsfacingdown.

l InsertonlySDcards.

3. Insertthebatteryandreplacethebatterycover.(SeeInserttheBattery.)

l Alignthecontactsofthebatterywiththecontactsinthephone.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Unmount an SD Card

AlwaysunmountanSDcardbeforeremovingitfromyourphone.

1.

Fromhome,tapApps >Settings .

2.

TapStorage & USB .

3.

TapUnmountSD Card >OK.

ThemenuoptionnamechangesfromUnmount SD CardtoMount SD Card.Thecardisnow

unmounted.

Remove an SD Card

FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor

removinganSDcard.

Getting Started Set Up Your Phone 11

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Removethebattery.

3. RemoveSDcard.



4. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthephone.

Getting Started Set Up Your Phone 12

5. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Format an SD Card

WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour

phone.

1.

Fromhome,tapApps >Settings .

2.

TapStorage & USB .

3.

TapSD card> >Settings.



Getting Started Set Up Your Phone 13

4. TaptoselectFormatorFormat as internal,andthentapERASE AND FORMATtoconfirm.

 

l AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.

TURN YOUR PHONE ON AND OFF

Theinstructionsbelowexplainhowtoturnyourphoneonandoff.

Turn Your Phone On

n PressandholdthePower/Lockkey.

Yourphonewillpoweron.Dependingonthesettings,youmayseethelockscreen.

l SeeLockandUnlockYourScreenandScreenLockforinformationaboutusingthescreen

lock.

l Thefirsttimeyouturnthephoneon,youwillseethestartupscreens.SeeCompletethe

SetupScreensfordetails.

l Ifyourphoneisnotyetactivated,seeActivationandServiceformoreinformation.

Turn Your Phone Off

1. PressandholdthePower/Lock keytodisplaythedeviceoptionsmenu.

2. TapPower offtoturnthephoneoff.

Yourphonewillpoweroff.

Yourscreenremainsblankwhileyourphoneisoff(unlessthebatteryischarging).

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Alcatel Dawn Virgin Mobile User manual

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