Alcatel Elevate Boost Mobile User guide

Available applications and services are subject to change at any time.

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Table of Contents

Introduction 1

AbouttheUserGuide 1

GetStarted 2

PartsandFunctions 2

SIMCard 3

HandlingaSIMCard 3

InsertSIMCard 4

RemoveSIMCard 6

SDCard 7

InsertSDCard 7

UnmounttheSDCard 9

RemoveSDCard 10

EraseSDCard 11

BatteryUse 11

InserttheBattery 11

RemovetheBattery 12

ChargetheBattery 14

TurnYourPhoneOnandOff 15

UsetheTouchscreen 16

ActivationandService 17

CompletetheSetupScreens 18

BasicOperations 23

Basics 23

HomeScreenandApplications(Apps)List 23

SelectOptionsandNavigateScreens 23

RecentApplications 23

PhoneSettingsMenu 23

PortraitandLandscapeScreenOrientation 23

CaptureScreenshots 24

Applications 24

LaunchApplications 24

SilentMode 25

VibrateMode 26

AirplaneMode 26

EnterText 27

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TouchscreenKeyboards 27

Swype 28

English(US)GoogleKeyboard 29

GoogleVoiceTyping 30

TipsforEditingText 31

GoogleAccount 32

CreateaGoogleAccount 32

SignIntoYourGoogleAccount 33

GooglePlayStore 34

FindandInstallanApp 34

RequestaRefundforaPaidApp 35

UpdateanApp 35

UninstallanApp 36

GetHelpwithGooglePlay 36

LockandUnlockYourScreen 36

UpdateYourPhone 37

UpdateYourPhoneSoftware 37

YourPhoneInterface 40

HomeScreenBasics 40

HomeScreenLayout 40

ExtendedHomeScreens 41

StatusBar 41

NotificationsWindow 43

CustomizetheHomeScreen 43

ChangetheWallpaper 44

AddShortcutstotheHomeScreen 44

AddWidgetstotheHomeScreen 44

AddFolderstotheHomeScreen 45

PhoneApp 46

PlaceandAnswerCalls 46

CallUsingthePhoneDialer 46

AnswerPhoneCalls 48

In-CallScreenLayoutandOperations 50

PlaceCallsfromContacts/CallLogs 51

PlaceaCallfromContacts 52

CallfromCallLogs 52

OptionalServices 52

VoicemailSetup 52

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ListentoMultipleVoicemailMessages 54

CallerIDBlocking 55

CallWaiting 56

ConferenceCalling 56

CallForwarding 57

CallSettings 58

Contacts 59

AddaContact 59

CheckContacts 61

ContactsScreenLayout 62

EditaContact 62

DeleteaContact 63

ImportContactsfromanSDCardorStorage 63

BackUpContactstoanSDCard 64

MessagingandInternet 65

TextandMultimediaMessaging 65

SendaTextMessage 65

SendaMultimediaMessage(MMS) 66

SaveandResumeaDraftMessage 70

NewMessagesNotification 70

ManageMessageConversations 71

TextandMMSOptions 72

Gmail 74

CreateandSendaGmailMessage 74

CheckReceivedGmailMessages 75

OpenNewGmailMessages 75

OpenGmailMessages 75

ManageGmailMessages 76

UseGmailLabels 76

DeleteGmailThreads 76

SearchGmailMessages 77

ReportSpamorPhishingGmail 77

AddanotherGoogle(Gmail)Account 77

SwitchingBetweenGmailAccounts 78

Email 78

SetUpanEmailAccount 78

AddanEmailAccount 78

ComposeandSendEmail 79

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OpenNewEmailMessages 80

OpenEmailMessages 80

DeleteanEmailAccount 81

ChromeBrowser 81

CameraandVideo 82

TakePicturesandRecordVideos 82

TakeaPicture 82

ViewfinderScreen 82

RecordVideos 83

ViewPicturesandVideosUsingGallery 83

EditPictures 84

SharePicturesandVideos 85

SendPicturesorVideosbyEmail 85

SendaPictureorVideobyMultimediaMessage 86

SendPicturesorVideosUsingBluetooth 86

CameraSettings 87

SwitchCameras 87

SetCameraFunctions 87

ScanBarcodes 88

UsefulAppsandFeatures 89

Navigation 89

GoogleMaps 89

Hangouts 90

GoogleSearch 90

UseGoogleSearch 90

UseGoogleVoiceSearch 91

Calculator 91

Calendar 91

AddanEventtotheCalendar 92

ViewCalendarEvents 92

SyncCalendars 93

Time 93

SetAlarms 93

AdditionalClockFeatures 94

YouTube 94

ViewYouTubeVideos 95

PostaVideotoYouTube 95

GooglePlayMusicApp 95

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PlayMusicwithGooglePlayMusic 96

GooglePlayMusicScreenLayout 96

CreatePlaylistsinGooglePlayMusic 96

Notes 97

Connectivity 98

TransferFilesbetweenYourPhoneandaComputer 98

Wi-Fi 99

TurnWi-FiOnandConnecttoaWirelessNetwork 99

Wi-FiSettings 100

DisconnectWi-Fi 100

Wi-FiDirect 100

Bluetooth 101

BluetoothInformation 101

EnabletheBluetoothFeature 102

PairBluetoothDevices 102

ConnecttoaPairedBluetoothDevice 103

SendInformationUsingBluetooth 103

ReceiveDataviaBluetooth 104

Settings 105

BasicSettings 105

Wi-FiSettingsMenu 106

BluetoothSettings 107

DataUsageSettings 108

MoreSettings 109

DefaultMessagingAppSettings 110

Sound&NotificationSettings 110

DisplaySettings 111

StorageSettings 111

BatterySettings 112

AppsSettings 112

LocationSettings 113

SecuritySettings 114

ScreenLock 115

DisabletheScreenLock 115

Language&InputSettings 115

BackupandReset 116

Accounts 118

Date&TimeSettings 118

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AccessibilitySettings 119

Printing 120

ActivatethisDevice 120

SystemUpdates 120

AboutPhone 121

CopyrightInformation 121

ForAssistance 122

Troubleshooting 122

Specifications 123

BoostMobileAccountInformationandHelp 123

ManageYourAccount 124

Re-Boost 124

RegulatoryInformation 126

SpecificAbsorptionRates(SAR)forWirelessPhones 126

FCCRadioFrequencyEmission 126

UsingYourPhonewithaHearingAidDevice 126

WarningStatements 128

Index 129

Introduction 1

Introduction

Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.

About the User Guide

ThankyouforpurchasingyournewALCATELONETOUCHElevate.Thefollowingtopicsexplain

howbesttousethisguidetogetthemostoutofyourphone.

Accessibleservicesmaybelimitedbysubscriptioncontractconditions.

Descriptions in the User Guide

Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.

Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby

touching .Someoperationdescriptionsmaybesimplified.

Screenshots and Key Labels

Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguide

aresimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.

Other Notations

Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A

microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."

Get Started 2

Get Started

Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservice

thefirsttime.

Parts and Functions

Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.

Phone Layout

Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.

Part Description

Ambient light and proximity

sensor

Detectshowcloseanobjectistothesurfaceofthescreen.Thisis

typicallyusedtodetectwhenyourfaceispressedupagainstthe

screen,suchasduringaphonecall.

Whiletalkingonthephone,thesensordetectstalkactivityandlocks

thekeypadtopreventaccidentalkeypresses.

Self camera lens Takespicturesandrecordsvideoswhilefacingthescreen,andallows

youtovideoconference.

Receiver Letyouhearthecallerandautomatedprompts.

Get Started 3

Part Description

Touchscreen Displaysalltheinformationneededtooperateyourphone,suchasthe

callstatus,theContactslist,andthedateandtime.Alsoprovidesone-

Touchaccesstoallofyourfeaturesandapplications.

Back key

Letyoureturntothepreviousscreen,orcloseadialogbox,options

menu,theNotificationspanel,oronscreenkeyboard.

Home key

ReturnsyoutotheHomescreen.

Recent apps key

Displaysalistofrecentlyusedapplications.

Power/Lock key Letyouturnthephoneonorofforturnthescreenonoroff,orswitch

yourphonetosilentmode,vibrationmode,orairplanemode.

Speaker Letyouhearthedifferentringtonesandsounds.Thespeakeralsolets

youhearthecaller’svoiceinspeakerphonemode.

Charger/Accessoryjack AllowsyoutoconnectthephonechargerortheUSBcable(included).

Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthecamerais

focusingandcapturingapictureorvideo.

Volume keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthevoice

volumeduringacall.

Camera Letyoutakepicturesandvideos.

3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptionalheadsetfor

convenient,hands-freeconversations.

CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.

SIM Card

TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.

Handling a SIM Card

KeepthefollowinginmindwhenhandlingaSIMcard.

n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard

reader,etc.BoostMobileisnotresponsibleinsuchcase.

n AlwayskeeptheICchipclean.

n Wipecleanwithadry,softcloth.

n Avoidapplyinglabels.MaydamageSIMcard.

n ViewinstructionsincludedwithSIMcardforhandling.

n SIMcardisthepropertyofBoostMobile.

n SIMcardisreplaceable(atcost)incaseofloss/damage.

n ReturnSIMcardtoBoostMobilewhencancellingsubscription.

Get Started 4

n ReturnedSIMcardsarerecycledforenvironmentalpurposes.

n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.

n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.

BoostMobileisnotresponsiblefordamagesfromstoredinformationthatislost.

n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard

inserted)islostorstolen.Fordetails,contactCustomerService.

n Alwayspoweroffphonebeforeinserting/removingSIMcard.

Insert SIM Card

FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinserting

aSIMcard.

Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.

1. Removethebatterycover.

2. Removethebattery.

Get Started 5

3. PushSIMcardintotheslot.

l InsertgentlywithgoldICchipfacingdownward.

Note:YourphoneonlysupportsMicro-SIMcards.DonotattempttoinsertotherSIMcardtypes

suchasminiandnanocards,astheymaycausedamagetoyourphone.

4. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthephone.

Get Started 6

5. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Remove SIM Card

FollowtheseinstructionstoremoveaSIMcard.Remembertopoweroffyourphonebefore

removingaSIMcard.

1. Removethebatterycover.

2. Removethebattery.

Get Started 7

3. PushSIMcardoutoftheslot.

SD Card

YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It

supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.

SD Card Cautions

Data:InformationstoredonSDcardcanbecomelostorchangedaccidentlyorasaresultof

damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.BoostMobileis

notresponsiblefordamagesfromdatathatislostorchanged.

Reading/Writing Data:Neverpoweroffwhilereadingorwritingdata.

Battery Level:Alowbatterychargemaypreventreading/writingtoSDcard.

Handling SD card:Use/storeSDcardsawayfromthereachofinfants.Otherwiseitmay

causechokingifswallowed.

Insert SD Card

FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff

beforeinsertingorremovinganSDcard.

Get Started 8

1. Removethebatterycover.

2. Removethebattery.

3. PushSDcardintotheslot.

l InsertgentlywithgoldICchipfacingdownward.

Get Started 9

4. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthephone.

5. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Unmount the SD Card

AlwaysunmountstheSDcardbeforeremovingitfromyourphone.

1.

Fromhome,touchApps >Settings .

2. TouchStorage.

3. TouchUnmountSD card>OK.

ThemenuoptionnamechangesfromUnmount SD cardtoMount SD card.

Get Started 10

Remove SD Card

FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor

removinganSDcard.

1. Removethebatterycover.

2. Removethebattery.

3. PushSDcardoutoftheslot.

Get Started 11

Erase SD Card

WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour

phone.

1.

Fromhome,touchApps >Settings .

2. TouchStorage.

3. TouchEraseSD card.

4.

Touch .

5.

Touch toconfirm.

AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.

Battery Use

Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.

Battery Cautions

Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand

settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix

monthsbeforestoringorleavingunusedforalongperiod.

Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect

safety.

Insert the Battery

Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

Get Started 12

2. Insertthebattery.

3. Attachthebatterycover.

Remove the Battery

Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore

removingthebattery.

Get Started 13

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Removethebattery.

3. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

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Alcatel Elevate Boost Mobile User guide

Alcatel Elevate Boost Mobile User guide

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