Epson Pro EX11000 User manual

EX11000 User's Guide

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Contents

EX11000 User's Guide............................................................................................................................... 11

Introduction to Your Projector ................................................................................................................. 12

Projector Features.............................................................................................................................. 12

Product Box Contents.................................................................................................................... 13

Additional Components ................................................................................................................ 14

Optional Equipment and Replacement Parts................................................................................. 15

Warranty and Registration Information.......................................................................................... 16

Notations Used in the Documentation................................................................................................ 16

Where to Go for Additional Information .............................................................................................. 16

Additional Projector Software and Manuals........................................................................................ 16

Projector Part Locations ..................................................................................................................... 18

Projector Parts - Front/Top ............................................................................................................ 19

Projector Parts - Rear.................................................................................................................... 20

Projector Parts - Base.................................................................................................................... 21

Projector Parts - Control Panel ...................................................................................................... 22

Projector Parts - Remote Control................................................................................................... 23

Setting Up the Projector ........................................................................................................................... 25

Projector Placement........................................................................................................................... 25

Projector Setup and Installation Options ....................................................................................... 25

Projection Distance........................................................................................................................ 27

Projector Connections........................................................................................................................ 28

Connecting to Computer Sources.................................................................................................. 29

Connecting to a Computer for HDMI Video and Audio.............................................................. 29

Connecting to a Computer for VGA Video and Audio................................................................ 30

Connecting to a Computer for USB Video and Audio................................................................ 32

Connecting to Video Sources ........................................................................................................ 33

Connecting to an HDMI Video Source ...................................................................................... 33

Connecting to a Composite Video Source ................................................................................ 34

Connecting External Output Devices............................................................................................. 35

Connecting to an External Computer Monitor ........................................................................... 36

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Connecting to External Speakers.............................................................................................. 36

Connecting to External USB Devices ............................................................................................ 37

USB Device Projection.............................................................................................................. 38

Connecting a USB Device or Camera to the Projector.............................................................. 38

Selecting the Connected USB Source ...................................................................................... 39

Disconnecting a USB Device or Camera From the Projector .................................................... 39

Connecting to a Document Camera .............................................................................................. 40

Installing Batteries in the Remote Control .......................................................................................... 40

Using the Projector on a Network ............................................................................................................ 42

Wired Network Projection................................................................................................................... 42

Connecting to a Wired Network ..................................................................................................... 42

Selecting Wired Network Settings ................................................................................................. 43

Wireless Network Projection .............................................................................................................. 47

Connecting Directly to a Smartphone or Tablet ............................................................................. 48

Using Quick Wireless Connection (Windows)................................................................................ 51

Selecting Wireless Network Settings Manually.............................................................................. 53

Wireless LAN Menu Settings .................................................................................................... 58

Selecting Wireless Network Settings in Windows.......................................................................... 60

Selecting Wireless Network Settings on Mac ................................................................................ 61

Setting Up Wireless Network Security ........................................................................................... 61

Installing the Wireless LAN Module ............................................................................................... 63

Wireless Network Projection from a Mobile Device or Windows Computer (Screen Mirroring) .......... 65

Screen Mirroring Restrictions ........................................................................................................ 65

Selecting Screen Mirroring Settings .............................................................................................. 65

Connecting for Screen Mirroring with a Windows 8.x/Windows 10/Windows 11 Computer........... 68

Connecting for Screen Mirroring with Miracast .............................................................................. 69

Setting Up Projector Network E-Mail Alerts........................................................................................ 70

Network Projector E-mail Alert Messages ..................................................................................... 71

Setting Up Monitoring Using SNMP ................................................................................................... 71

Controlling a Networked Projector Using a Web Browser .................................................................. 72

Using Crestron Connected................................................................................................................. 76

Setting Up Crestron Connected..................................................................................................... 77

Controlling a Networked Projector Using Crestron Connected...................................................... 79

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Registering a Digital Certificate on the Projector ................................................................................ 80

Importing a Web Server Certificate Using the Projector Menus..................................................... 80

Registering Digital Certificates from a Web Browser ..................................................................... 81

Digital Certificate Types................................................................................................................. 82

Art-Net Channel Definitions................................................................................................................ 84

Setting Up Web API ........................................................................................................................... 88

Using Basic Projector Features ............................................................................................................... 90

Turning On the Projector .................................................................................................................... 90

Using the Home Screen................................................................................................................. 93

Turning Off the Projector .................................................................................................................... 94

Selecting the Language for the Projector Menus................................................................................ 96

Setting the Date and Time.................................................................................................................. 97

Adjusting the Image Height ................................................................................................................ 99

Image Shape.................................................................................................................................... 100

Correcting Image Shape with the Horizontal Keystone Slider ..................................................... 100

Correcting Image Shape with the Keystone Buttons.................................................................... 101

Correcting Image Shape with Quick Corner ................................................................................ 104

Correcting Image Shape with Arc Correction............................................................................... 107

Correcting Image Shape with Point Correction............................................................................ 110

Resizing the Image with the Zoom Ring ........................................................................................... 112

Setting the Screen Type................................................................................................................... 112

Adjusting the Image Position Using Screen Position........................................................................ 113

Displaying a Test Pattern ................................................................................................................. 115

Focusing the Image Using the Focus Ring....................................................................................... 116

Remote Control Operation ............................................................................................................... 117

Selecting an Image Source .............................................................................................................. 118

Projection Modes ............................................................................................................................. 120

Changing the Projection Mode Using the Remote Control .......................................................... 121

Changing the Projection Mode Using the Menus......................................................................... 122

Image Aspect Ratio .......................................................................................................................... 123

Changing the Image Aspect Ratio ............................................................................................... 123

Available Image Aspect Ratios.................................................................................................... 124

Color Mode....................................................................................................................................... 125

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Changing the Color Mode............................................................................................................ 125

Available Color Modes................................................................................................................. 126

Adjusting the Hue, Saturation, and Brightness................................................................................. 126

Adjusting Gamma............................................................................................................................. 128

Adjusting the Image Resolution........................................................................................................ 131

Adjusting the Projector's Brightness Level ....................................................................................... 132

Turning On Dynamic Contrast.......................................................................................................... 134

Controlling the Volume with the Volume Buttons.............................................................................. 136

Selecting a Quick Startup Setting..................................................................................................... 136

Projecting a PC Free Presentation................................................................................................... 138

Precautions ................................................................................................................................. 138

Supported PC Free File Types .................................................................................................... 139

Starting a PC Free Slideshow...................................................................................................... 140

Starting a PC Free Movie Presentation ....................................................................................... 142

PC Free Display Options ............................................................................................................. 144

Projecting in Content Playback Mode............................................................................................... 145

Switching to Content Playback Mode .......................................................................................... 145

Projecting a Playlist in Content Playback Mode........................................................................... 147

Creating a Playlist Using Epson Web Control.............................................................................. 149

Adding Effects to the Projected Image......................................................................................... 150

Using Spotlight Mode .................................................................................................................. 152

Adjusting Projector Features ................................................................................................................. 155

Shutting Off the Picture and Sound Temporarily .............................................................................. 155

Stopping Video Action Temporarily .................................................................................................. 156

Zooming Into and Out of Images ...................................................................................................... 156

Using Multiple Projectors ................................................................................................................. 157

Projector Identification System for Multiple Projector Control...................................................... 158

Setting the Projector ID........................................................................................................... 158

Setting the Remote Control ID ................................................................................................ 159

Adjusting Color Uniformity ........................................................................................................... 160

Configuring Tiling Manually ......................................................................................................... 164

Blending the Image Edges........................................................................................................... 165

Matching the Image Colors.......................................................................................................... 167

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Adjusting the Black Level............................................................................................................. 169

Adjusting RGBCMY..................................................................................................................... 173

Scaling an Image......................................................................................................................... 175

Projecting Multiple Images Simultaneously...................................................................................... 177

Input Sources for Split Screen Projection .................................................................................... 180

Split Screen Projection Restrictions............................................................................................. 180

Projector Security Features.............................................................................................................. 181

Password Security Types ............................................................................................................ 181

Setting a Password ................................................................................................................. 181

Selecting Password Security Types........................................................................................ 183

Entering a Password to Use the Projector............................................................................... 184

Saving a User's Logo Image to Display................................................................................... 185

Locking the Projector's Buttons ................................................................................................... 187

Unlocking the Projector's Buttons ........................................................................................... 188

Installing a Security Cable ........................................................................................................... 188

Adjusting the Color Convergence (Panel Alignment) ....................................................................... 189

Creating a User Pattern to Display ................................................................................................... 193

Copying Menu Settings Between Projectors .................................................................................... 194

Saving Settings to a USB Flash Drive.......................................................................................... 195

Transferring Settings from a USB Flash Drive............................................................................. 196

Saving Settings to a Computer .................................................................................................... 198

Transferring Settings from a Computer ....................................................................................... 199

Scheduling Projector Events ............................................................................................................ 200

Saving a Scheduled Event........................................................................................................... 201

Viewing Scheduled Events .......................................................................................................... 204

Editing a Scheduled Event........................................................................................................... 205

Adjusting the Menu Settings .................................................................................................................. 208

Using the Projector's Menus............................................................................................................. 208

Image Quality Settings - Image Menu .............................................................................................. 210

Input Signal Settings - Signal I/O Menu............................................................................................ 215

Installation Settings - Installation Menu............................................................................................ 219

Display Settings - Display Menu....................................................................................................... 222

Feature Settings - Operation Menu .................................................................................................. 225

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Administration Settings - Management Menu................................................................................... 231

Event ID Code List....................................................................................................................... 237

Network Settings - Network Menu.................................................................................................... 239

Multiple Projector Operation Settings - Multi-Projection Menu ......................................................... 243

Setup Settings - ECO Menu ............................................................................................................. 247

Initial Settings and Reset Options - Initial/All Settings Menu ............................................................ 250

Maintaining and Transporting the Projector ......................................................................................... 252

Projector Maintenance ..................................................................................................................... 252

Cleaning the Lens........................................................................................................................ 252

Cleaning the Projector Case........................................................................................................ 253

Air Filter and Vent Maintenance ....................................................................................................... 253

Cleaning the Air Filter and Vents ................................................................................................. 254

Replacing the Air Filter ................................................................................................................ 255

Replacing the Remote Control Batteries .......................................................................................... 256

Updating the Firmware ..................................................................................................................... 258

Transporting the Projector................................................................................................................ 259

Solving Problems .................................................................................................................................... 260

Projection Problem Tips ................................................................................................................... 260

Projector Light Status ....................................................................................................................... 260

Using the Projector Menu Displays .................................................................................................. 263

Solving Image or Sound Problems................................................................................................... 264

Solutions When No Image Appears............................................................................................. 264

Solutions When Image is Incorrect Using the USB Display Function .......................................... 265

Solutions When "No Signal" Message Appears........................................................................... 266

Displaying From a PC Laptop ................................................................................................. 267

Displaying From a Mac Laptop ............................................................................................... 267

Solutions When "Not Supported" Message Appears ................................................................... 268

Solutions When Only a Partial Image Appears............................................................................ 268

Solutions When the Image is Not Rectangular ............................................................................ 269

Solutions When the Image Contains Noise or Static ................................................................... 270

Solutions When the Image is Fuzzy or Blurry .............................................................................. 271

Solutions When the Image Brightness or Colors are Incorrect .................................................... 271

Solutions When an Afterimage Remains On the Projected Image............................................... 272

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Solutions to Sound Problems ...................................................................................................... 272

Solutions to Problems Using Content Playback........................................................................... 273

Solving Projector or Remote Control Operation Problems ............................................................... 274

Solutions to Projector Power or Shut-Off Problems..................................................................... 274

Solutions to Remote Control Problems........................................................................................ 275

Solutions to Password Problems................................................................................................. 276

Solutions When a Battery Message Appears .............................................................................. 277

Solving Network Problems ............................................................................................................... 277

Solutions When Wireless Authentication Fails ............................................................................ 277

Solutions When You Cannot Access the Projector Through the Web ......................................... 278

Solutions When Network Alert E-Mails are Not Received............................................................ 278

Solutions When the Image Contains Static During Network Projection ....................................... 279

Solutions When You Cannot Connect Using Screen Mirroring.................................................... 279

Solutions When the Image or Sound Contains Static When Using Screen Mirroring................... 279

Solutions When You Cannot Receive Shared Images................................................................. 280

Solutions to HDMI Link Problems..................................................................................................... 280

Where to Get Help (U.S. and Canada) ............................................................................................. 281

Technical Specifications ........................................................................................................................ 283

General Projector Specifications ...................................................................................................... 283

Projector Light Source Specifications............................................................................................... 284

Remote Control Specifications ......................................................................................................... 285

Projector Dimension Specifications.................................................................................................. 285

Projector Electrical Specifications .................................................................................................... 285

Projector Environmental Specifications............................................................................................ 286

Projector Safety and Approvals Specifications................................................................................. 286

Supported Video Display Formats.................................................................................................... 287

USB Display System Requirements................................................................................................. 289

Notices ..................................................................................................................................................... 291

Recycling (U.S. and Canada)........................................................................................................... 291

Important Safety Information ............................................................................................................ 291

Laser Safety Information .................................................................................................................. 291

Important Safety Instructions............................................................................................................ 292

Restriction of Use ........................................................................................................................ 296

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List of Safety Symbols (corresponding to IEC60950-1 A2)............................................................... 297

FCC Compliance Statement............................................................................................................. 301

Binding Arbitration and Class Waiver............................................................................................... 302

Trademarks...................................................................................................................................... 305

Copyright Notice............................................................................................................................... 306

A Note Concerning Responsible Use of Copyrighted Materials................................................... 306

Copyright Attribution.................................................................................................................... 306

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EX11000 User's Guide

Welcome to the EX11000 User's Guide.

For a printable PDF copy of this guide, click here.

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Introduction to Your Projector

Refer to these sections to learn more about your projector and this manual.

Projector Features

Notations Used in the Documentation

Where to Go for Additional Information

Additional Projector Software and Manuals

Projector Part Locations

Projector Features

The EX11000 projector includes these special features:

Bright, high-resolution projection system

• Up to 4600 lumens of color brightness (color light output) and white brightness (white light output)

Note: Color brightness (color light output) and white brightness (white light output) will vary depending

on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output

measured in accordance with ISO 21118.

• Native resolution of 1920 × 1080 pixels (1080p)

Flexible connectivity

• Two HDMI ports for computer or video device connection

• Plug-and-play USB projection and audio for instant setup

• Wired and wireless network support for projection

• Screen mirroring to connect your mobile device wirelessly using Miracast technology

• 5V 2.0A USB-A port for powering connected streaming devices

• Projector monitoring and control via remote network computer

• PC Free photo slide shows via connected USB memory devices or Epson document camera

• Use Epson iProjection (Windows/Mac) to simultaneously project up to four images from network

computers or mobile devices using the Epson iProjection app

• Projection from an iOS device, Android device, or Chromebook with the free Epson iProjection app;

visit epson.com/iprojection (U.S.) or epson.ca/iprojection (Canada) for more information

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Innovative display and operation features

• Long-life laser light source

• Support for side-by-side projector mounting

• Split screen capabilities for side-by-side viewing

• 1.6x optical zoom for flexible projector placement while maintaining image quality

• 2,500,000:1 contrast ratio and Dynamic Contrast control for sharp, detailed images

• Built-in closed captioning decoder

• Powerful 16 W speaker system with audio out port for connecting external speakers

• Epson's Direct Power On and Auto Power On features for quick and easy setup

• Support for Crestron Connected network monitoring systems

• Network message broadcast system to project timely messages to all networked projectors

• Epson Content Management software for signage includes preset overlay filters, customizable

options, playlist and scheduling functions with supplemental web app control

Product Box Contents

Additional Components

Optional Equipment and Replacement Parts

Warranty and Registration Information

Parent topic: Introduction to Your Projector

Product Box Contents

Save all the packaging in case you need to ship the projector. Always use the original packaging (or

equivalent) when shipping.

Make sure your projector box included all of these parts:

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1 Projector

2 Remote control

3 Remote control batteries (2 AA manganese)

4 Power cord

5 Soft carrying case

Parent topic: Projector Features

Additional Components

Depending on how you plan to use the projector, you may need to obtain additional components.

Note: To connect a Mac that does not include a compatible video output port, you need to obtain an

adapter that allows you to connect to an input port on the projector. Contact Apple for compatible

adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you

to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies,

and more. Contact your device manufacturer for compatible adapter options.

Unless listed as available from Epson in this table, see your local computer or electronics dealer for

purchase information.

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Signal or connection

type

Additional component necessary

Composite video RCA-style video or A/V cable

Audio from certain ports Commercially available audio cable compatible with your device

VGA Connect a computer through its VGA port to the projector's VGA video port

USB Compatible USB cable

Parent topic: Projector Features

Optional Equipment and Replacement Parts

You can purchase screens, other optional accessories, and replacement parts from an Epson authorized

reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in

Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).

Epson offers the following optional accessories and replacement parts for your projector:

Option or part Part number

Replacement air filter (ELPAF60) V13H134A60

Soft carrying case (ELPKS71) V12H001K71

Wireless LAN module (ELPAP11) V12H005A02

Epson DC-07 document camera (ELPDC07) V12H759020

Epson DC-13 document camera (ELPDC13) V12H757020

Epson DC-21 document camera (ELPDC21) V12H758020

Active speakers (ELPSP02) V12H467020

PowerLite Pilot 3 control system (ELPCB03) V12H927020

Ceiling mount/floor stand (black) (ELPMB60B) V12H963110

Ceiling mount/floor stand (white) (ELPMB60W) V12H963210

Lighting track mount (black) (ELPMB61B) V12H964120

Lighting track mount (white) (ELPMB61W) V12H964220

In addition to the accessories listed above, extended service plans are available.

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Parent topic: Projector Features

Warranty and Registration Information

Your projector comes with a basic warranty that lets you project with confidence. For details, see the

warranty that came with your projector.

Register your product online at this site: epson.com/webreg

Registering also lets you receive special updates on new accessories, products, and services.

Parent topic: Projector Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:

•Warnings must be followed carefully to avoid bodily injury.

•Cautions must be observed to avoid damage to your equipment.

•Notes contain important information about your projector.

•Tips contain additional projection information.

Parent topic: Introduction to Your Projector

Where to Go for Additional Information

Need quick help on using your projector? Here's where to look for help:

•epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America)

View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24

hours a day.

• If you still need help after checking this manual and any other sources listed here, you can use the

Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help."

Parent topic: Introduction to Your Projector

Related references

Where to Get Help (U.S. and Canada)

Additional Projector Software and Manuals

After connecting and setting up the projector, install the projector software as necessary. You may need

to install it from a software CD, if included, or download the software and manuals as necessary.

17

You can install the projector software programs listed here and view their manuals for instructions on

using them.

Note: If you still need help after checking this manual and the sources listed here, you can use the

Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help."

Projector software Manual Description

Epson Projector

Management (Windows

only)

Epson Projector

Management Operation

Guide

Lets you update firmware and monitor and

control your projector through the network.

You can download the latest software and

documentation from the Epson web site. Go to

epson.com/support (U.S.) or epson.ca/support

(Canada) and select your projector.

Epson iProjection

(Windows/Mac)

Epson iProjection

Operation Guide

(Windows/Mac)

Lets you project the computer screens of

users over a network.

You can download the latest software and

documentation from the Epson web site. Go to

epson.com/support (U.S.) or epson.ca/support

(Canada) and select your projector.

Epson iProjection app Instructions are included

with the app

Lets you project from an iOS device, Android

device, or Chromebook if your projector is

connected to a network that includes a

wireless access point.

Visit epson.com/iprojection (U.S.) or

epson.ca/iprojection (Canada) for more

information.

—Open Source Software

License

You can download this document from the

Epson web site. Go to epson.com/support

(U.S.) or epson.ca/support (Canada) and

select your projector.

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Projector software Manual Description

Epson Projector Content

Manager

Epson Projector Content

Manager Operation Guide

Lets you add images and movies to playlists,

and save them on a USB device; insert the

USB device into the projector to project your

playlist content without using a cable

connection.

You can download the latest software and

documentation from the Epson web site. Go to

epson.com/support (U.S.) or epson.ca/support

(Canada) and select your projector.

Epson Creative Projection

(iOS only)

Instructions are included

with the app

Lets you create custom content using built-in

templates and stamps, and wirelessly transfer

it to the projector if it is connected to a network

that includes a wireless access point.

You can download the latest software and

documentation from the Apple App Store.

Parent topic: Introduction to Your Projector

Related references

Where to Get Help (U.S. and Canada)

Projector Part Locations

Check the projector part illustrations to learn about the parts on your projector.

Projector Parts - Front/Top

Projector Parts - Rear

Projector Parts - Base

Projector Parts - Control Panel

Projector Parts - Remote Control

Parent topic: Introduction to Your Projector

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Projector Parts - Front/Top

1 Air intake vent

2 Lens cover

3 Foot release lever

4 Front adjustable foot

5 Lens

6 Remote control receiver

7 Air filter/intake vent

8 Control panel

9 Focus ring

10 Zoom ring

11 Horizontal keystone slider

12 Air exhaust vent

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13 A/V Mute slide lever/lens cover

Parent topic: Projector Part Locations

Projector Parts - Rear

1 AC input

2RS-232C port

3Land Raudio ports

4Audio1 and Audio2 ports

5Audio Out port

6 Air intake vent

7 Speaker

8HDMI1 and HDMI2 ports

9Computer1 and Monitor Out/Computer2 ports

10 Video port

11 LAN (network) port

12 USB-A port

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