KWorld DVD MAKER 2 FAQ

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FAQ of DVD MAKER 2
Copyright © 2008. KWorld Computer Co., Ltd.
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Q1. How to check if the driver has been installed successfully or not? ............................3
Q2. How to uninstall device driver?..................................................................................4
Q3. How to convert files into MPEG4 (PSP and iPAD) and uploaded to.........................5
YouTube?...........................................................................................................................5
Q4. How to install DVD MAKER 2................................................................................10
Q5 Can not solve the problem, how to RMA service......................................................13
Q6 How to find Serial Number or Model Name?............................................................14
External Device................................................................................................................15
Q7 Why is the black and white images?..........................................................................16
Q1. How to check if the driver has been installed successfully or not?
Right click on “My Computer” on the desktop and choose “Properties”.
Once in “Properties” window, click on “Device Manager” in Hardware panel.
Click on the plus icon of “Sound, video and game controllers”
to open the device list. See below.
Q2. How to uninstall device driver?
Click on “Start” on the left-down desktop and choose “Setting”. Once in
“Control Panel” window, Click on “Add or Remove Programs”. Click on
the plus icon of “Change or Remove Programs” Then choose “KWorld
DVD Maker 2 Device Driver” to remove the device
Q3. How to convert files into MPEG4 (PSP and iPAD) and uploaded to
YouTube?
MPEG-4 required to install additional Third-party the relevant Codec, such
as DivX Codec… (can to www.divx.com Download divx codec)
1. Please connect the hardware to
the computer, turn on Power
Director. Click-on the
"Capture" Option and select
" Setting "to choose source input.
2.One-Touch Button to Start
and End Recording as the
computer saves the file.
3. Please click-on the "Edit"
Option,and proceed with video
editing.
Note. If you would like to upload
the file directly on to YouTube,
please fast forward to Step 7.
4.Please click-on the "Produce",
select "Create File" and proceed
with "Next".
5. Please select "Portable
MPEG4", and choose the file
format you would like to
convert to.
6. Please select "Start
Rendering" to execute file
conversion. After the process
is completed, you may
proceed to transfer file into
your PSP or iPAd.
If you would like to upload the file into YouTube, please proceed with Step 3
and follow the on-screen instruction.
7. Please click-on "Produce"
option, select " YouTube ", and
choose " Next ".
8. Please click-on "Click to
Authorize" (to authorize Power
Director to upload files on to
YouTube ), and choose
"Next".
9. Please fill-in the requested
information, and choose "Next".
10. Please check the box on
the lower right, and choose
"Next".
11. Please click-on "Start", and
wait
for the uploading process is
completed.
12. When the file has
completed loading, you may
preview online.
Q4. How to install DVD MAKER 2
Please check the hardware connection:
1. Please check the RCA Audio output port is fine. Please try to connect the
Multimedia player (your VHS) to TV to test the sound whether is normal to heard.
2. Please connect another Multimedia player(CD playerMP3iPAd…) to
your PC Audio input jack via the 3.5mm cable to test whether the sound can be
heard form speaker.
3. Connect the Multimedia player to DVD MAKER 2 Via the Audio-in RCA
jack(Red and White RCA cable) and the PC Audio input port(Line in
/Microphone) to DVD MAKER USB2.0 via the 3.5mm cable audio cable.
4
Click “Control Panel”, and choose “Sound” for setting
Click “Playback” = = => click “Speakers” = = => click “Properties” for
Setting
Click “Levels”, and check if “Line Volume” is in <Turn On> mode. If
the setting is ‘’0’’the audio out put can not be heard , please adjust it to
valid numbers
5. Please check the Audio setting of Application.
(Power Producer or power director).
Audio device: Please set the setting by the connection. (Sound card)
6. Please install another PC to test whether the PC operation system problem.
The operation system could install someone Multimedia program to affect the
Application working process. (as the K-Lite program).
Please try to restore the operation system to more clearly and reinstall
Application again to fix this kind problem.
7. Maybe this is hardware problem; please send the product back to do RMA
service to check/fix the problem.
About the RMA service, it must be handled by the local branches of international
company to send back to Main Headquarter.
Please contact the original purchased dealer or local branches of international
company to handle it.
Q5 Can not solve the problem, how to RMA service
If you had tried install in different PC and still get the same problem.
And you feel it could be the hardware issue, you can try to send the device to do
the RMA service to check /fix it.
The RMA service needs to be done by the local distributor (the provider where
you bought).
You need to contact the local distributor or Kworld subsidiary/ Distributor
companies to process the RMA service.
The RMA service needs to be done by the local distributor (the provider where
you bought).
You need to contact the local distributor and talk with them.
You can try to contact the USA branched company to discuss it to how to send
the RMA service.
Q6 How to find Serial Number or Model Name?
You can find serial number or model name of your product in two waysProduct
itself
or Package.
From Product itself
PCI or PCI-E interface
USB interface
External Device
From Package
Q7 Why is the black and white images?
1. Do you use the Scart connector of your VCR? If yesPlease confirm the
Scart whether has bilateral deliver function.
We suggest use the composite (RCA) or S-video to connect your VCR.
2. Please confirm the Video system whether be set match in VCR and
application.
3. Please try to connect other Multimedia machine to test the result whether be
same.
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