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Lenovo ThinkServer RD220 Type 3729, ThinkServer RD220, ThinkServer RD220 Type 3779, ThinkServer RD220 Type 3797, ThinkServer RD220 Type 3798 Hardware Maintenance Manual

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ThinkServerRD220
HardwareMaintenanceManual
ThinkServerRD220Types3797,3798,3779,and3729
ThinkServerRD220
HardwareMaintenanceManual
ThinkServerRD220Types3797,3798,3779,and3729
Note:Beforeusingthisinformationandtheproductitsupports,readthegeneralinformationinAppendix
A“Notices”onpage225
andtheWarrantyandSupportInformationdocumentontheThinkServer
DocumentationDVD.
ThirdEdition(September2010)
©CopyrightLenovo2009,2010.
LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare
soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto
use,reproductionanddisclosure.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant
aGeneralServicesAdministration²GSA²contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth
inContractNo.GS-35F-05925.
Contents
Chapter1.Aboutthismanual.....1
ImportantSafetyInformation..........1
ImportantinformationaboutreplacingRoHS
compliantFRUs...............1
Turkishstatementofcompliance........2
Chapter2.Safetyinformation.....3
Guidelinesfortrainedservicetechnicians.....4
Inspectingforunsafeconditions.......4
Guidelinesforservicingelectricalequipment..4
Safetystatements..............5
Installationguidelines.............9
Systemreliabilityguidelines........10
Workinginsidetheserverwiththepoweron.10
Handlingstatic-sensitivedevices.....10
Chapter3.Generalinformation....13
Introduction................13
Featuresandtechnologies..........13
Specications...............15
Software.................17
EasyStartup..............17
EasyManage..............17
Chapter4.GeneralCheckout.....19
Diagnosingaproblem............19
Undocumentedproblems..........21
Chapter5.Diagnostics........23
Diagnosingaproblem............23
Undocumentedproblems..........25
Diagnostictools..............26
POST..................26
Errorlogs...............26
POSTerrorcodes............28
Checkoutprocedure............34
Aboutthecheckoutprocedure......35
Performingthecheckoutprocedure....35
Checkpointcodes.............36
Lightpathdiagnostics............36
Remindbutton.............39
LightpathdiagnosticsLEDs.......39
EasyLEDdiagnosticspanel..........41
Power-supplyLEDs.............45
Serverpowerfeatures............47
Turningontheserver..........47
Turningofftheserver..........47
Diagnosticprograms,messages,anderror
codes..................48
Runningthediagnosticprograms.....48
Diagnostictextmessages........49
Viewingthetestlog...........49
Diagnosticmessages..........49
Tapealertags..............114
RecoveringtheUEFIcode..........115
Systemevent/errorlogmessages.......117
Solvingpowerproblems...........124
Harddiskdriveproblems..........125
SolvingMicroprocessorproblems.......125
SolvingEthernetcontrollerproblems......125
Solvingundeterminedproblems........126
Problemdeterminationtips..........127
CallingIBMforservice...........128
Chapter6.Removingandinstalling
FRUs.................129
Locations.................129
Frontview...............129
Operatorinformationpanel........129
System-boardinternalconnectors.....130
System-boardexternalconnectors.....131
System-boardswitchesandjumpers....132
System-boardLEDs...........134
SASriser-cardconnectorsandLEDs....135
PCIriser-cardadapterconnectors.....135
PCIriser-cardassemblyLEDs.......136
InstallingoptionaldevicesandreplacingFRUs..136
Majorcomponentsoftheserver......136
Removingthecover...........138
Installingtheservercover........139
Removingtheoperatorinformationpanel
assembly...............139
Installingtheoperatorinformationpanel
assembly...............140
RemovingaSASharddiskdrivebackplane..140
InstallingaSASharddiskdrivebackplane..141
Internalcableroutingandconnectors....141
RemovingaPCIriser-cardassembly....145
InstallingaPCIriser-cardassembly.....146
RemovingaPCIadapterfromaPCIriser-card
assembly...............148
InstallingaPCIadapterinaPCIriser-card
assembly...............149
RemovinganEthernetadapter......151
©CopyrightLenovo2009,2010
v
InstallinganEthernetadapter.......151
Storingthefull-length-adapterbracket...152
Removingthemicroprocessor2airbafe..152
Installingthemicroprocessor2airbafe...154
RemovingtheDIMMairbafe.......155
InstallingtheDIMMairbafe.......156
RemovingaPCIadapter.........156
InstallingaPCIadapter.........158
Installingthefull-length-adapterbracket..162
Storingthefull-length-adapterbracket...162
Removingavirtualmediakey.......163
Installingavirtualmediakey.......163
Removingamemorymodule(DIMM)....164
Installingamemorymodule........165
Removingahot-swappowersupply....171
Installingahot-swappowersupply....172
Removingahot-swapfan........174
Installingahot-swapfan.........174
Removingthefanbracket........175
Installingthefanbracket.........176
RemovingtheSASrisercardandcontroller
assembly...............177
InstallingtheSASrisercardandcontroller
assembly...............178
RemovingaSAScontrollerfromtheSASriser
card.................180
InstallingaSAScontrollerontheSASriser
card.................181
MovingtheSAS-controllerretention
bracket................182
RemovingaSAScontrollerbatteryfromthe
remotebatterytray...........184
InstallingaSAScontrollerbatteryonthe
remotebatterytray...........186
Removingahot-swapharddiskdrive....187
Installingahot-swapharddiskdrive....187
RemovingaCD-RW/DVDdrive......188
InstallingaCD-RW/DVDdrive.......189
Removingatapedrive..........190
Installingatapedrive..........191
Removingamicroprocessorandheatsink..192
Installingamicroprocessorandheatsink..193
Removingthebattery..........196
Installingthebattery...........197
Removingaheat-sinkretentionmodule...199
Installingaheat-sinkretentionmodule...199
Removingthesystemboard.......200
Installingthesystemboard........201
Completingtheinstallation........202
Chapter7.Partslisting,ThinkServer
RD220Type3729,3779,3797,and
3798.................205
Replaceableservercomponents........205
Consumableparts...........219
Powercords...............219
AppendixA.Notices........225
Trademarks................226
Importantnotes..............226
Productrecyclinganddisposal........227
Batteryreturnprogram...........228
Electronicemissionsnotices.........229
FederalCommunicationsCommission(FCC)
statement...............229
IndustryCanadaClassAemissioncompliance
statement...............229
Avisdeconformitéàlaréglementation
d'IndustrieCanada...........229
AustraliaandNewZealandClassA
statement...............229
UnitedKingdomtelecommunicationssafety
requirement..............229
EuropeanUnionEMCDirectiveconformance
statement...............229
GermanClassAcompliancestatement...230
JapaneseVoluntaryControlCouncilfor
Interference(VCCI)statement.......231
Japaneserecyclingstatements......231
TaiwaneseClassAwarningstatement...232
ChineseClassAwarningstatement....232
KoreanClassAwarningstatement.....232
Index.................233
viThinkServerRD220HardwareMaintenanceManual
Chapter1.Aboutthismanual
ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin
yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,
andinstructionsforreplacingfailingcomponents.
Themostrecentversionofthisdocumentisavailableat
http://www.lenovo.com/support.
BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.SeeChapter2“Safety
information”onpage3
.
ImportantSafetyInformation
Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.
VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter
lesinstructions.
LesenSieunbedingtalleHinweisevomTyp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor
SieirgendwelcheVorgängedurchführen
LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna
qualsiasidelleistruzioni
Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer
umadasinstruções
Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir
lasinstrucciones.
ImportantinformationaboutreplacingRoHScompliantFRUs
RoHS,TheRestrictionofHazardousSubstancesinElectricalandElectronicEquipmentDirective
(2002/95/EC)isaEuropeanUnionlegalrequirementaffectingtheglobalelectronicsindustry.RoHS
requirementsmustbeimplementedonLenovoproductsplacedonthemarketandsoldinthe
EuropeanUnionafterJune2006.ProductsonthemarketbeforeJune2006arenotrequiredto
haveRoHScompliantparts.Ifthepartsarenotcompliantoriginally,replacementpartscanalso
benoncompliant,butinallcases,ifthepartsarecompliant,thereplacementpartsmustalsobe
compliant.
©CopyrightLenovo2009,2010
1
Note:RoHSandnon-RoHSFRUpartnumberswiththesametandfunctionareidentiedwithunique
FRUpartnumbers.
LenovoplanstotransitiontoRoHScompliancewellbeforetheimplementationdateandexpectsitssuppliers
tobereadytosupportLenovo'srequirementsandscheduleintheEU.Productssoldin2005,willcontain
someRoHScompliantFRUs.ThefollowingstatementpertainstotheseproductsandanyproductLenovo
producescontainingRoHScompliantparts.
RoHScompliantThinkCentrepartshaveuniqueFRUpartnumbers.BeforeorafterJune,2006,failedRoHS
compliantpartsmustalwaysbereplacedusingRoHScompliantFRUs,soonlytheFRUsidentiedas
compliantinthesystemHMMordirectsubstitutionsforthoseFRUscanbeused.
ProductsmarketedbeforeJune2006ProductsmarketedafterJune2006
Currentororiginalpart
ReplacementFRU
Currentororiginalpart
ReplacementFRU
Non-RoHSCanbeNon-RoHS
Non-RoHSCanbeRoHS
Non-RoHSCansubtoRoHS
RoHSMustbeRoHS
MustbeRoHSMustbeRoHS
Note:AdirectsubstitutionisapartwithadifferentFRUpartnumberthatisautomaticallyshippedbythe
distributioncenteratthetimeoforder.
Turkishstatementofcompliance
TheLenovoproductmeetstherequirementsoftheRepublicofTurkeyDirectiveontheRestrictionoftheUse
ofCertainHazardousSubstancesinElectricalandElectronicEquipment(EEE).
TürkiyeEEE Yönetmeli ğ ineUygunlukBeyan ı
T.C.ÇevreveOrmanBakanl ığı 'nın
“ElektrikveElektronikE ş yalardaBaz ı Zararl ı Maddelerin
KullanımınınS ınırland ırılmas ınaDair Yönetmelik(EEE) ”
direktiflerineuygundur .
EEE Yönetmeli ğ
BuLenovoürünü,
ineUygundur .
2ThinkServerRD220HardwareMaintenanceManual
Chapter2.Safetyinformation
Beforeinstallingthisproduct,readtheSafetyInformation.
Antesdeinstalaresteproduto,leiaasInformaçõesdeSegurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læssikkerhedsforskrifterne,førduinstallererdetteprodukt.
Leesvoordatuditproductinstalleerteerstdeveiligheidsvoorschriften.
Ennenkuinasennattämäntuotteen,lueturvaohjeetkohdastaSafetyInformation.
Avantd'installerceproduit,lisezlesconsignesdesécurité.
VorderInstallationdiesesProduktsdieSicherheitshinweiselesen.
Primadiinstallarequestoprodotto,leggereleInformazionisullaSicurezza.
Lessikkerhetsinformasjonen(SafetyInformation)førduinstallererdetteproduktet.
Antesdeinstalaresteproduto,leiaasInformaçõessobreSegurança.
©CopyrightLenovo2009,2010
3
Antesdeinstalaresteproducto,lealainformacióndeseguridad.
Lässäkerhetsinformationeninnanduinstallerardenhärprodukten.
Guidelinesfortrainedservicetechnicians
Thissectioncontainsinformationfortrainedservicetechnicians.
Inspectingforunsafeconditions
UsetheinformationinthissectiontohelpyouidentifypotentialunsafeconditionsinaLenovoproductthat
youareworkingon.EachLenovoproduct,asitwasdesignedandmanufactured,hasrequiredsafetyitems
toprotectusersandservicetechniciansfrominjury.Theinformationinthissectionaddressesonlythose
items.Usegoodjudgmenttoidentifypotentialunsafeconditionsthatmightbecausedbynon-Lenovo
alterationsorattachmentofnon-Lenovofeaturesoroptionsthatarenotaddressedinthissection.Ifyou
identifyanunsafecondition,youmustdeterminehowseriousthehazardisandwhetheryoumustcorrect
theproblembeforeyouworkontheproduct.
Considerthefollowingconditionsandthesafetyhazardsthattheypresent:
•Electricalhazards,especiallyprimarypower.Primaryvoltageontheframecancauseseriousorfatal
electricalshock.
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor.
•Mechanicalhazards,suchaslooseormissinghardware.
Toinspecttheproductforpotentialunsafeconditions,completethefollowingsteps:
1.Makesurethatthepowerisoffandthepowercordisdisconnected.
2.Makesurethattheexteriorcoverisnotdamaged,loose,orbroken,andobserveanysharpedges.
3.Checkthepowercord:
•Makesurethatthethird-wiregroundconnectorisingoodcondition.Useametertomeasurethird-wire
groundcontinuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
•Makesurethatthepowercordisthecorrecttype.
•Makesurethattheinsulationisnotfrayedorworn.
4.Removethecover.
5.Checkforanyobviousnon-Lenovoalterations.Usegoodjudgmentastothesafetyofanynon-Lenovo
alterations.
6.Checkinsidetheserverforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquid,orsignsofreorsmokedamage.
7.Checkforworn,frayed,orpinchedcables.
8.Makesurethatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortampered
with.
Guidelinesforservicingelectricalequipment
Observethefollowingguidelineswhenservicingelectricalequipment:
•Checktheareaforelectricalhazardssuchasmoistoors,nongroundedpowerextensioncords,power
surges,andmissingsafetygrounds.
4ThinkServerRD220HardwareMaintenanceManual
•Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlesthatarecoveredwithasoft
materialthatdoesnotprovideinsulationfromliveelectricalcurrents.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.Donotuse
wornorbrokentoolsortesters.
•Donottouchthereectivesurfaceofadentalmirrortoaliveelectricalcircuit.Thesurfaceisconductive
andcancausepersonalinjuryorequipmentdamageifittouchesaliveelectricalcircuit.
•Somerubberoormatscontainsmallconductiveberstodecreaseelectrostaticdischarge.Donotuse
thistypeofmattoprotectyourselffromelectricalshock.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Locatetheemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutletsothatyoucan
turnoffthepowerquicklyintheeventofanelectricalaccident.
•Disconnectallpowerbeforeyouperformamechanicalinspection,worknearpowersupplies,orremove
orinstallmainunits.
•Beforeyouworkontheequipment,disconnectthepowercord.Ifyoucannotdisconnectthepower
cord,havethecustomerpower-offthewallboxthatsuppliespowertotheequipmentandlockthe
wallboxintheoffposition.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.Checkittomakesurethatithasbeen
disconnected.
•Ifyouhavetoworkonequipmentthathasexposedelectricalcircuits,observethefollowingprecautions:
–Makesurethatanotherpersonwhoisfamiliarwiththepower-offcontrolsisnearyouandisavailableto
turnoffthepowerifnecessary.
–Whenyouareworkingwithpowered-onelectricalequipment,useonlyonehand.Keeptheother
handinyourpocketorbehindyourbacktoavoidcreatingacompletecircuitthatcouldcausean
electricalshock.
–Whenyouuseatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessories
forthattester.
–Standonasuitablerubbermattoinsulateyoufromgroundssuchasmetaloorstripsandequipment
frames.
•Useextremecarewhenyoumeasurehighvoltages.
•Toensurepropergroundingofcomponentssuchaspowersupplies,pumps,blowers,fans,andmotor
generators,donotservicethesecomponentsoutsideoftheirnormaloperatinglocations.
•Ifanelectricalaccidentoccurs,usecaution,turnoffthepower,andsendanotherpersontogetmedical
aid.
Safetystatements
Important:Eachcautionanddangerstatementinthisdocumentislabeledwithanumber.Thisnumberis
usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe
cautionordangerstatementintheSafetyInformationdocument.
Forexample,ifacautionstatementislabeled"Statement1,"translationsforthatcautionstatementarein
theSafetyInformationdocumentunder"Statement1."
Besuretoreadallcautionanddangerstatementsinthisdocumentbeforeyouperformtheprocedures.Read
anyadditionalsafetyinformationthatcomeswiththeserveroroptionaldevicebeforeyouinstallthedevice.
Attention:UseNo.26AWGorlargerUL-listedorCSAcertiedtelecommunicationlinecord.
Chapter2.Safetyinformation5
Statement1
DANGER
Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.
Toavoidashockhazard:
•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration
ofthisproductduringanelectricalstorm.
•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.
•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.
•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.
•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.
•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems
beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand
congurationprocedures.
•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or
openingcoversonthisproductorattacheddevices.
ToConnect:ToDisconnect:
1.TurneverythingOFF.
2.First,attachallcablestodevices.
3.Attachsignalcablestoconnectors.
4.Attachpowercordstooutlet.
5.TurndeviceON.
1.TurneverythingOFF.
2.First,removepowercordsfromoutlet.
3.Removesignalcablesfromconnectors.
4.Removeallcablesfromdevices.
Statement2
CAUTION:
Whenreplacingthelithiumbattery,useonlyatypebatteryrecommendedbythemanufacturer.If
yoursystemhasamodulecontainingalithiumbattery,replaceitonlywiththesamemoduletype
madebythesamemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperlyused,
handled,ordisposedof.Donot:
•Throworimmerseintowater
•Heattomorethan100°C(212°F)
•Repairordisassemble
Disposeofthebatteryasrequiredbylocalordinancesorregulations.
6ThinkServerRD220HardwareMaintenanceManual
Statement3
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are
installed,notethefollowing:
•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein
mightresultinhazardousradiationexposure.
DANGER
SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.
Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Statement4
≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)
CAUTION:
Usesafepracticeswhenlifting.
Chapter2.Safetyinformation7
Statement5
CAUTION:
Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff
theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower
cord.Toremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected
fromthepowersource.
1
2
Statement8
CAUTION:
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel
attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith
oneoftheseparts,contactaservicetechnician.
Statement26
CAUTION:
Donotplaceanyobjectontopofrack-mounteddevices.
Attention:ThisserverissuitableforuseonanITpowerdistributionsystemwhosemaximumphase-to-phase
voltageis240Vunderanydistributionfaultcondition.
Important:ThisproductisnotsuitableforusewithvisualdisplayworkplacedevicesaccordingtoClause2
oftheGermanOrdinanceforWorkwithVisualDisplayUnits.
8ThinkServerRD220HardwareMaintenanceManual
Installationguidelines
Beforeyouinstalloptionaldevices,readthefollowinginformation:
•ReadthesafetyinformationthatbeginsonpageChapter2“Safetyinformation”onpage3,andthe
guidelinesinthissection.Thisinformationwillhelpyouworksafely.
•Whenyouinstallyournewserver,taketheopportunitytodownloadandapplythemostrecentrmware
updates.Thisstepwillhelptoensurethatanyknownissuesareaddressedandthatyourserveris
readytofunctionatmaximumlevelsofperformance.Todownloadrmwareupdatesforyourserver,
completethefollowingsteps:
1.Goto:“http://www.lenovo.com/support”onpage.
2.Enteryourproductnumber(machinetypeandmodelnumber)orselectServersandStoragefrom
theSelectyourproductlist.
3.FromFamilylist,selectThinkServer,andclickContinue.
4.ClickDownloadsanddriverstodownloadrmwareupdates.
5.ClickUser'sguidesandmanualsfordocumentation.
•Beforeyouinstalloptionalhardware,makesurethattheserverisworkingcorrectly.Starttheserver,
andmakesurethattheoperatingsystemstarts,ifanoperatingsystemisinstalled,orthata19990305
errorcodeisdisplayed,indicatingthatanoperatingsystemwasnotfoundbuttheserverisotherwise
workingcorrectly.Iftheserverisnotworkingcorrectly,refertotheDiagnosingaproblemfordiagnostic
information.
•Observegoodhousekeepingintheareawhereyouareworking.Placeremovedcoversandotherparts
inasafeplace.
•Ifyoumuststarttheserverwhilethecoverisremoved,makesurethatnooneisneartheserverandthat
notoolsorotherobjectshavebeenleftinsidetheserver.
•Donotattempttoliftanobjectthatyouthinkistooheavyforyou.Ifyouhavetoliftaheavyobject,
observethefollowingprecautions:
–Makesurethatyoucanstandsafelywithoutslipping.
–Distributetheweightoftheobjectequallybetweenyourfeet.
–Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouliftaheavyobject.
–Toavoidstrainingthemusclesinyourback,liftbystandingorbypushingupwithyourlegmuscles.
•Makesurethatyouhaveanadequatenumberofproperlygroundedelectricaloutletsfortheserver,
monitor,andotherdevices.
•Backupallimportantdatabeforeyoumakechangestodiskdrives.
•Haveasmallat-bladescrewdriveravailable.
•ToviewtheerrorLEDsonthesystemboardandinternalcomponents,leavetheserverconnectedto
power.
•Youdonothavetoturnofftheservertoinstallorreplacehot-swapfans,redundanthot-swapacpower
supplies,orhot-plugUniversalSerialBus(USB)devices.However,youmustturnofftheserverbefore
performinganystepsthatinvolveremovingorinstallingadaptercablesornon-hot-swapoptionaldevices
orcomponents.
•Blueonacomponentindicatestouchpoints,whereyoucangripthecomponenttoremoveitfromor
installitintheserver,openorclosealatch,andsoon.
•Orangeonacomponentoranorangelabelonornearacomponentindicatesthatthecomponentcanbe
hot-swapped,whichmeansthatiftheserverandoperatingsystemsupporthot-swapcapability,youcan
removeorinstallthecomponentwhiletheserverisrunning.(Orangecanalsoindicatetouchpointson
Chapter2.Safetyinformation9
hot-swapcomponents.)Seetheinstructionsforremovingorinstallingaspecichot-swapcomponentfor
anyadditionalproceduresthatyoumighthavetoperformbeforeyouremoveorinstallthecomponent.
•Whenyouarenishedworkingontheserver,reinstallallsafetyshields,guards,labels,andgroundwires.
•Foralistofsupportedoptionaldevicesfortheserver,seehttp://www.lenovo.com/thinkserver.
Systemreliabilityguidelines
Tohelpensurepropersystemcoolingandsystemreliability,makesurethatthefollowingrequirements
aremet:
•Eachofthedrivebayshasadriveorallerpanelandelectromagneticcompatibility(EMC)shield
installedinit.
•Iftheserverhasredundantpower,eachofthepower-supplybayshasapowersupplyinstalledinit.
•Thereisadequatespacearoundtheservertoallowtheservercoolingsystemtoworkproperly.Leave
approximately50mm(2.0in.)ofopenspacearoundthefrontandrearoftheserver.Donotplace
objectsinfrontofthefans.Forpropercoolingandairow,replacetheservercoverbeforeyouturnon
theserver.Operatingtheserverforextendedperiodsoftime(morethan30minutes)withtheserver
coverremovedmightdamageservercomponents.
•Youhavefollowedthecablinginstructionsthatcomewithoptionaladapters.
•Youhavereplacedafailedfanwithin48hours.
•Youhavereplacedahot-swapfanwithin30secondsofremoval.
•Youhavereplacedahot-swapdrivewithin2minutesofremoval.
•Youdonotoperatetheserverwithouttheairbafesinstalled.Operatingtheserverwithouttheairbafes
mightcausethemicroprocessorstooverheat.
•Microprocessor2airbafeandDIMMairbafeareinstalled.
•TheEasyLEDdiagnosticspanelisnotpulledoutoftheserver.
Workinginsidetheserverwiththepoweron
Attention:Staticelectricitythatisreleasedtointernalservercomponentswhentheserverispowered-on
mightcausetheservertohalt,whichcouldresultinthelossofdata.Toavoidthispotentialproblem,
alwaysuseanelectrostatic-dischargewriststraporothergroundingsystemwhenworkinginsidetheserver
withthepoweron.
Theserversupportshot-plug,hot-add,andhot-swapdevicesandisdesignedtooperatesafelywhileitis
turnedonandthecoverisremoved.Followtheseguidelineswhenyouworkinsideaserverthatisturnedon:
•Avoidwearingloose-ttingclothingonyourforearms.Buttonlong-sleevedshirtsbeforeworkinginside
theserver;donotwearcufflinkswhileyouareworkinginsidetheserver.
•Donotallowyournecktieorscarftohanginsidetheserver.
•Removejewelry,suchasbracelets,necklaces,rings,andloose-ttingwristwatches.
•Removeitemsfromyourshirtpocket,suchaspensandpencils,thatcouldfallintotheserverasyou
leanoverit.
•Avoiddroppinganymetallicobjects,suchaspaperclips,hairpins,andscrews,intotheserver.
Handlingstatic-sensitivedevices
Attention:Staticelectricitycandamagetheserverandotherelectronicdevices.Toavoiddamage,keep
static-sensitivedevicesintheirstatic-protectivepackagesuntilyouarereadytoinstallthem.
Toreducethepossibilityofdamagefromelectrostaticdischarge,observethefollowingprecautions:
10ThinkServerRD220HardwareMaintenanceManual
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•Theuseofagroundingsystemisrecommended.Forexample,wearanelectrostatic-dischargewrist
strap,ifoneisavailable.Alwaysuseanelectrostatic-dischargewriststraporothergroundingsystem
whenworkinginsidetheserverwiththepoweron.
•Handlethedevicecarefully,holdingitbyitsedgesoritsframe.
•Donottouchsolderjoints,pins,orexposedcircuitry.
•Donotleavethedevicewhereotherscanhandleanddamageit.
•Whilethedeviceisstillinitsstatic-protectivepackage,touchittoanunpaintedmetalsurfaceonthe
outsideoftheserverforatleast2seconds.Thisdrainsstaticelectricityfromthepackageandfrom
yourbody.
•Removethedevicefromitspackageandinstallitdirectlyintotheserverwithoutsettingdownthedevice.
Ifitisnecessarytosetdownthedevice,putitbackintoitsstatic-protectivepackage.Donotplacethe
deviceontheservercoveroronametalsurface.
•Takeadditionalcarewhenhandlingdevicesduringcoldweather.Heatingreducesindoorhumidity
andincreasesstaticelectricity.
Chapter2.Safetyinformation11
12ThinkServerRD220HardwareMaintenanceManual
Chapter3.Generalinformation
Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.
Introduction
Thefourtypesofreplaceablecomponentsare:
•Consumables:Purchaseandreplacementofconsumables(components,suchasbatteriesandprinter
cartridges,thathavedepletinglife)isyourresponsibility.IfLenovoacquiresorinstallsaconsumable
componentatyourrequest,youwillbechargedfortheservice.Foralistofconsumableparts,see
http://www.lenovo.com/support.
•Tier1customerreplaceableunit(CRU):ReplacementofTier1CRUsisyourresponsibility.IfLenovo
installsaTier1CRUatyourrequest,youwillbechargedfortheinstallation.
•Tier2customerreplaceableunit:YoumayinstallaTier2CRUyourselforrequestLenovotoinstallit,at
noadditionalcharge,underthetypeofwarrantyservicethatisdesignatedforyourserver.
•Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.
Foralistofreplaceablecomponentsfortheserver,goto:http://www.lenovo.com/support
Featuresandtechnologies
TheRD220serveroffersthefollowingfeaturesandtechnologies:
•UEFI-compliantserverrmware
UEFIreplacesthebasicinput/outputsystem(BIOS)anddenesastandardinterfacebetweenthe
operatingsystem,platformrmware,andexternaldevices.UEFI-compliantserversarecapableof
bootingUEFI-compliantoperatingsystems,BIOS-basedoperatingsystems,andBIOS-basedadapters
aswellasUEFI-compliantadapters.
Note:ThisserverdoesnotsupportDOS.
•IntegratedManagementModule
TheIntegratedManagementModule(IMM)combinesserviceprocessorfunctions,videocontroller,and
(whenIMMPremiumisinstalled)remotepresencefunctioninasinglechip.TheIMMprovidesadvanced
service-processorcontrol,monitoring,andalertingfunction.Ifanenvironmentalconditionexceedsa
thresholdorifasystemcomponentfails,theIMMlightsLEDstohelpyoudiagnosetheproblem,records
theerrorintheeventlog,andalertsyoutotheproblem.IMMPremiumprovidesavirtualpresence
capabilityforremoteservermanagementcapabilities.TheIMMprovidesremoteservermanagement
throughindustry-standardinterfaces:
–IntelligentPlatformManagementInterface(IPMI)version2.0
–SimpleNetworkManagementProtocol(SNMP)version3
–CommonInformationModel(CIM)
–Webbrowser
•Remotepresencecapabilityandblue-screencapture
IMMPremiumisrequiredtoenabletheremotepresenceandblue-screencapturefeatures.Theremote
presencefeatureprovidesthefollowingfunctions:
–Remotelyviewingvideowithgraphicsresolutionsupto1280x1024at75Hz,regardlessofthesystem
state
–Remotelyaccessingtheserver,usingthekeyboardandmousefromaremoteclient
©CopyrightLenovo2009,2010
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–MappingtheCDorDVDdrive,diskettedrive,andUSBashdriveonaremoteclient,andmappingISO
anddisketteimagelesasvirtualdrivesthatareavailableforusebytheserver
–UploadingadisketteimagetotheIMMmemoryandmappingittotheserverasavirtualdrive
Theblue-screencapturefeaturecapturesthevideodisplaycontentsbeforetheIMMrestartstheserver
whentheIMMdetectsanoperating-systemhangcondition.Asystemadministratorcanusethe
blue-screencapturetoassistindeterminingthecauseofthehangcondition.
•®IBMAdvancedSettingsUtility(ASU)program
UsethisprogramasanalternativetotheUEFISetupUtilityformodifyingUEFIsettings.UsetheASU
programonlineoroutofbandtomodifyUEFIsettingsfromthecommandlinewithouttheneedtorestart
theservertoaccesstheUEFISetupUtilityprogram.
•Prebootdiagnosticsprograms
TheprebootdiagnosticsprogramsarestoredontheintegratedUSBmemory.Itcollectsandanalyzes
systeminformationtoaidindiagnosingserverproblems.Thediagnosticsprogramscollectthefollowing
informationabouttheserver:
–Systemconguration
–Networkinterfacesandsettings
–Installedhardware
–EasyLEDdiagnosticsstatus
–Serviceprocessorstatusandconguration
–Vitalproductdata,rmware,andUEFI(formerlyBIOS)conguration
–Harddiskdrivehealth
–RAIDcontrollerconguration
–EventlogsforRAIDcontrollersandserviceprocessors
Thediagnosticsprogramscreateamergedlogthatincludeseventsfromallcollectedlogs.The
informationiscollectedintoalethatyoucansendtoserviceandsupport.Additionally,youcanviewthe
informationlocallythroughageneratedtextreportle.Youcanalsocopythelogtoaremovablemedia
andviewthelogfromaWebbrowser.
Foradditionalinformationaboutprebootdiagnosticsprograms,seetheHardwareMaintenanceManual.
•EasyStartupDVD
TheThinkServerEasyStartupprogramguidesyouthroughthecongurationofthehardware,theRAID
controller,andtheinstallationoftheoperatingsystemanddevicedrivers.
•EasyManageDVD
TheEasyManageprogramhelpsyoumanageandadministeryourserversandclientsthroughremote
problemnoticationaswellasmonitoringandalerting.
•Integratednetworksupport
TheservercomeswithtwointegratedBroadcomGigabitEthernetcontrollers,whichsupportconnection
toa10-Mbps,100-Mbps,or1000-Mbpsnetwork.
•Largedata-storageandhot-swapcapability
Theserversupportsuptoeightortwelve2.5-inchhot-swapharddiskdrivesinthehot-swapbays
(dependingonthemodelandoptionaldevicesinstalled).Withthehot-swapfeature,youcanadd,
remove,orreplaceharddiskdriveswithoutturningofftheserver.
•EasyLEDdiagnostics
EasyLEDdiagnosticsprovidesLEDstohelpyoudiagnoseproblems.Formoreinformation,see“EasyLED
diagnosticspanel”onpage41
•Memorymirroring
Memorymirroringimprovestheavailabilityofmemorybywritinginformationtothemainmemoryand
redundantlocationsinamirroredpairofDIMMs.
14ThinkServerRD220HardwareMaintenanceManual
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