The installer should verify the Iridium Pilot system is running
the latest supported revision of software.
1. Open your web browser and enter http://192.168.0.3 to
access the Iridium web interface.
2. At the “Diagnostics” page, make sure the firmware installed
in the Pilot system is the latest supported revision available
on the KVH Partner Portal (at www.kvh.com/partners,
select Support > Software Updates).
3. If the revisions don’t match, update the system.
TracPhone/Iridium Bundle Quick Start
Viewing Connection Status Information
Important Notes
www.kvh.com
www.kvh.com/commbox
KVH Industries, Inc.
World Headquarters
Middletown, RI U.S.A.
Tel: +1 401 847 3327 Fax: +1 401 849 0045
KVH Industries A/S
EMEA Headquarters
Kokkedal, Denmark
Tel: +45 45 160 180 Fax: +45 45 160 181
KVH Industries Pte Ltd.
Asia-Pacific Headquarters
Singapore
Tel: +65 6513 0290 Fax: +65 6472 3469
KVH Industries Norway AS
Regional Office
Horten, Norway
Tel: +47 33 03 05 30 Fax: +47 33 03 05 31
Whenever the mini-VSAT Broadband service is unavailable, the
system automatically switches to the Iridium service. You can
view the status of both service connections on the CommBox
™
web interface:
1. Open your web browser and enter http://192.168.5.1 to
access the TracPhone web interface.
2. On the CommBox tab, click Log in to CommBox Control.
3. Log into the CommBox web interface.
User name: commbox
Password: password
4. Color indicators at the top of the dashboard show the
general status of each connection. Place your mouse over
a connection to view its details.
Color Status
Blue System currently in use
Green Ready for use
Yellow No service connection
Red System is turned off or miswired
Update the Firmware, if Needed (KVH-certified technicians only)
Refer to the update instructions in the Iridium Pilot User Manual.
• Static IP connections are available only when
connected to the mini-VSAT Broadband service.
• Phones connected to the ICM can only make calls
via mini-VSAT Broadband. Phones connected to
the BDE can only make calls via Iridium.
• The system’s network settings have been preconfigured at
the factory. There are no user-configurable settings on the
“Network Settings” page of the TracPhone web interface.
• You cannot use http://minivsat.kvh to access the
TracPhone web interface. Use http://192.168.5.1 instead.