Tunstall Find-Me User guide

Brand
Tunstall
Model
Find-Me
Category
Watches
Type
User guide

This manual is also suitable for

Tunstall Find-me Watch is a cellular personal alert system with a GPS system that can be used for tracking your location and connecting you with your loved ones in case of an emergency. With the emergency alert button, you can make a two-way hands-free phone call to your authorized contacts. It also has fall detection that automatically calls for help if it detects a fall. Additionally, you can set medication reminders, and safe zones, and receive alerts if the watch leaves a designated area or exceeds a certain speed. Stay connected and safe with Tunstall Find-me Watch.

Tunstall Find-me Watch is a cellular personal alert system with a GPS system that can be used for tracking your location and connecting you with your loved ones in case of an emergency. With the emergency alert button, you can make a two-way hands-free phone call to your authorized contacts. It also has fall detection that automatically calls for help if it detects a fall. Additionally, you can set medication reminders, and safe zones, and receive alerts if the watch leaves a designated area or exceeds a certain speed. Stay connected and safe with Tunstall Find-me Watch.

Tunstall Carers Watch
Self-monitored guide
Tunstall Carers Watch
Find-me Technologies Pty Ltd
Suite 11 65-69 MacGregor Terrace
Bardon, Qld AUSTRALIA 4065
Important notes
Introduction
Inside the box
About the Find-me Tunstall Carers Watch
General care
Charging the battery
Turning the watch on/o
Using the red emergency button
Fall alert
Medication alert
Low battery alert
Activate your watch
Troubleshooting
CONTENTS
4
5
5
6
7
8-9
10-11
12-13
14-15
17
17
18-21
22
The Find-me Tunstall Carers Watch is not a mobile phone and as such is
not supplied with automatic support for emergency numbers 000, 112
or 111.
The Carers Watch is water resistant and can be worn in the shower. It
should not be used for swimming or kept in water for long periods of
time.
To operate the Carers Watch it must be connected to a mobile phone
network, The unit will connect through GPRS Mobile Internet (where
available) and the 3G Mobile Phone Network (including text).
When GPRS is available the unit will update position details automatically.
When GPRS is not available the Carers Watch switches back to SMS
(text) operation. This only responds to text commands from authorised
contacts.
The Carers Watch should only be used in areas which have 3G mobile
phone coverage.
Note: Tunstall is not responsible for telecommunications costs.
Patented: NZ #599156 AU #2010300097
IMPORTANT
4
INTRODUCTION
INSIDE THE BOX
Thank you for choosing the Find-me
Tunstall Carers Watch. Before you start,
please ensure that the following items
are included in your package.
If any of these items are missing please
contact your distributor immediately
using the details on the back of this
manual.
Find-me Tunstall Carers Watch
One magnetic battery charger
Charging power pack
Watch opening tool
B
A
5
• Product: FM1000 • Power supply: Input - DC 5V-300mA
C
D
A B
C
D
The Find-me Tunstall Carers Watch is a cellular personal alert system with
a GPS system. The Find-me system can be used to track and report the
Carers Watch position.
The red emergency alert button will call Tunstall’s Emergency Monitoring
Centre, advising them that the emergency button has been activated. At
any time, the details of the Carers Watch location is displayed on your web
page, accessed with your unique username and password.
ABOUT THE WATCH
The Find-me Tunstall Carers Watch (FM1000) is NOT a life saving device. It is a locator unit that functions o mobile and
cellular network activity as outlined in this manual. Neither Find-me technologies or Tunstall accepts responsibility
or liability for a unit being unable to be located due to and not limited to events such as network unavailability, unit
malfunction, battery life, submersion in water and user misuse. Acceptance of these terms is a condition of its use.
Images displayed in this manual are for illustration purposes only and may dier from actual product.
6
7
As the watch is a mobile transmitting device, it must be turned o at
airports and on any aircraft in accordance with civil aviation laws.
PLEASE NOTE
The Carers Watch can be cleaned using a light spray of water and cloth.
Please do not use heavy detergents or chemicals on the Carers Watch as
this may damage the watch and void the warranty.
GENERAL CARE
8
The Find-me Tunstall Carers Watch has a rechargeable battery that can be
charged at any time.
Simply clip the watch onto the magnetic charger (as shown in the photo).
If the magnetic charger does not ‘click’ in, rotate the watch slightly until
it does.
Attach the magnetic charger to the power pack using the supplied cable,
plug into an electrical power point, and turn on at the wall. The watch will
display the percentage of battery charge.
To get the most out of your watch ensure you only use the certied power
adapter and charger supplied with your Carers Watch.
Please ensure your charger is plugged in to an electrical power point
where it cannot come into contact with water or other liquids.
Your Carers Watch will take around 2 hours to fully charge. Do not leave
your watch on the charger longer than 72 hours as this may damage the
watch and/or battery.
CHARGING THE BATTERY
9
10
After charging the battery, press the ON/OFF button for 3 seconds and the
Carers Watch will power up with the power on sound.
The Carers Watch will display default time and day details. These details
will be automatically updated when the Carers Watch has received
the initial satellite signal. This may take a few minutes. The screen will
automatically stop displaying the time after a few seconds. This happens
to conserve the battery life.
To check if correct day and time has been established re-press the ON/
OFF button. If this has still not happened, please place the Carers Watch
near a window with view of the sky for a few minutes to get the initial
satellite signal. Now you should have correct day and time.
TURNING THE WATCH ON
Turn the watch o by holding down the ON/OFF button for 1 second,
release for 1 second, then press and hold for 15 seconds.
TURNING THE WATCH OFF
11
G
12:12am
Monday
The default screen will display the time and day.
When not in use, the screen will deactivate to
conserve battery life and reactivate on tilting the
Carers Watch towards you.
ON/OFF
Press the emergency button for 3 seconds. You will hear ‘emergency
response activated, your emergency contact is being notied’. The
watch will then connect you via a two-way hands-free phone call to your
authorised contacts. If possible, please hold the watch 10-15cm from your
mouth while talking.
USING THE RED EMERGENCY BUTTON
12
13
The animated Find-me logo will appear on your
screen advising you that an emergency call has been
activated.
G
EMERGENCY
BUTTON
14
In the case of a slip or fall being detected, the fall
alert will automatically be activated and the watch
will call your authorised contact(s).
The Carers Watch will notify this alert by saying ‘fall
alert activated’ and the animated icon to the left will
be displayed on the Carers Watch.
G
G
FALL ALERT
To deactivate the fall alert, press the A button for
2 seconds and the Carers Watch will say ‘fall alert
deactivated’.
The icon on the left will display on your Carers Watch
conrming that the fall alert was deactivated.
15
A BUTTON
16
17
G
MEDICATION ALERT
The Carers Watch can be programmed to play a
medication reminder at set times. If you choose to
set these in your user preferences, an alert will be
heard at the pre-set times.
Please note: only the watch wearer will be alerted.
When the battery is running low you will hear ‘low
battery alert’.
The battery icon will be displayed as red when the
battery is low as shown left.
When the Carers Watch shuts down from a low
battery you will hear ‘low battery - unit shutting
down’ and the Carers Watch will shut down.
12:12am
Monday
G
LOW BATTERY ALERT
18
ACTIVATE YOUR WATCH
Step 1. Buy a mobile SIM
Purchase a micro size SIM on a SIM only plan including at least 10 minutes
of talk time, 100Mb data and 50+ SMS per month. Tunstall recommends you
purchase a SIM on the Telstra network for greater coverage across Australia.
Step 2. Insert your SIM
Ensure the watch is turned o. Open the back base plate of the watch using
the provided watch opening tool to press down and turn
counter-clockwise, following the arrow. Turn the SIM holder cover then lift
to remove. Inside is the SIM holder - slide this and hinge upwards. Insert the
SIM with the gold contacts facing downwards, and reverse the process to
close the back plate.
Step 3. Charge and turn the watch on (refer to pages 8-10)
Step 4. Register your watch
Your watch must be registered with Tunstall prior to use. Email
[email protected] with the client name, SIM mobile
number and SIM provider. On receipt of registration conrmation, login to
the Find-Me Tunstall website using the details provided (see page 24).
19
Set authorised contacts
Add your authorised contacts by entering their name, mobile number and
email address, then select Add New Contact. By ticking the relevant boxes,
you can choose which contacts receive an SMS, email and/or map link to
the wearers location when the emergency button is activated.
Up to 2 authorised contacts can be added.
Set home location
Turn the watch o by holding down the ON/OFF button for 1 second,
release for 1 second, then press and hold for 15 seconds. Wait 5 seconds
and then turn the watch back on by holding down the ON/OFF button for
3 seconds.
20
Step 5. Customise watch settings
Click the Settings button from the Main Menu of the Find-me tracking
portal. In the settings screen you can program:
• Mobile numbers for the A and B buttons
• A mobile number for the watch to call when the emergency
button is activated.
• Watch speaker volume.
• Safe zone, to raise an alert when the wearer leaves a specied
area.
• Speed alert, to raise an alert if the wearer is travelling over a set
speed.
• Destination alert, to advise when the wearer reaches a
programmed destination.
• Fall alert, to automatically generate an alert on detection of falls.
• Removal sensor, to send an alert if it recognises it has been
removed by the wearer.
• Medication reminders, up to 10 medication alerts.
After each change, you must click on the Update button. The watch will
respond with a text window conrming receipt of the command. Click OK.
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Tunstall Find-Me User guide

Brand
Tunstall
Model
Find-Me
Category
Watches
Type
User guide
This manual is also suitable for

Tunstall Find-me Watch is a cellular personal alert system with a GPS system that can be used for tracking your location and connecting you with your loved ones in case of an emergency. With the emergency alert button, you can make a two-way hands-free phone call to your authorized contacts. It also has fall detection that automatically calls for help if it detects a fall. Additionally, you can set medication reminders, and safe zones, and receive alerts if the watch leaves a designated area or exceeds a certain speed. Stay connected and safe with Tunstall Find-me Watch.

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