cantaloupe ePort G9 User manual

Brand: cantaloupe

Model: ePort G9

Type: User manual

Cantaloupe ePort G9 is a cashless payment system that can be installed into TouchTunes Entertainment Systems, allowing customers to make purchases using cards instead of cash. It comes with a card reader, a telemeter, and various cables for interfacing with different TouchTunes machine models. The system also includes an antenna for wireless communication, enabling remote monitoring and management of transactions.

Installing The USA Technologies Cashless Solution

into TouchTunes Entertainment Systems

TOOLS REQUIRED FOR INSTALLATION

11/32” Socket

1/4” Socket

12” Extension

Ratchet

Phillips Screwdriver

Wire Cutters

Power Drill*

3/16” & 3/8” Drill Bit*

Multi-diameter Step Drill Bit,

1/4”-3/4”*

#VXXUDTUN1900

This Installation Guide should be used to install the USA Technologies ePort

G9 into all of the designated Touch Tunes Entertainment systems. Please re-

and to familiarize yourself with the installation processes.

ePort G9 TelemeterePort G9 Card Reader

CANTALOUPE

CABLES TO INTERFACE TO MX-1 MACHINES

WITHOUT COIN ACCEPTOR

Kit: #VVVUTTUN1232

ePort Interface Cable: #VXXUC0101301

ePort Interface Cable: #VXXUC0101303

WITH COIN ACCEPTOR

Kit: #VVWUTTUN1232

ePort Interface Cable: #VXXUC0101303

Machine Interface Cable: #300200-008

Machine Interface Cable: #300987-006

USAT adapter 1: #300982

USAT adapter 3: #300986

INSTALLATION PROCEDURES

Each kit is shipped with an ePort G9 Telemeter and card reader, installation hardware, tie-wraps, and Velcro to mount

the ePort cashless payment system. However, each kit has specic cable(s) required to interface the ePort to the spe-

cic machine you are modifying. Please use the tables and illustrations below to ensure you have the correct material

in the kit that was shipped to you by USA Technologies.

CABLES TO INTERFACE TO VIRTUO AND OVATION II MACHINES

WITHOUT COIN ACCEPTOR

Kit: #VVVUTTUN1230

ePort Interface Cable: #VXXUC0101301

WITH COIN ACCEPTOR

Kit: #VVWUTTUN1230

ePort Interface Cable: #VXXUC0101303

Machine Interface Cable: #300200-008

USAT adapter 1: #300982

CABLES TO INTERFACE TO ALLEGRO AND OVATION I MACHINES

WITHOUT COIN ACCEPTOR

Kit: #VVVUTTUN1233

ePort Interface Cable: #VXXUC0101303

WITH COIN ACCEPTOR

Kit: #VVWUTTUN1233

ePort Interface Cable: #VXXUC0101303

Machine Interface Cable: #300987-006

USAT adapter 3: #300986

CABLES TO INTERFACE TO PLAYDIUM MACHINES

WITHOUT COIN ACCEPTOR

Kit: #VVVUTTUN1231

ePort Interface Cable: #VXXUC0101302

WITH COIN ACCEPTOR

Kit: #VVWUTTUN1231

ePort Interface Cable: #VXXUC0101303

Machine Interface Cable: #300988-006

USAT adapter 2: #300984

PREPARING THE EPORT G9 FOR INSTALLATION

1. Remove the ePort G9 Telemeter and Card Reader from the box.

2. Insert the 4 supplied set-screws into the back of the card read-

er, and  rmly tighten with the supplied hex-wrench.

3. Connect the white connector of the cable shown in FIG. 1 to its

mating connector in the back of the card reader.

4. Plug the metal connector at the end of one cable from the

Telemeter into the round connector designated by the “HAND

HELD DEX” on the front label.

5. Attached supplied black velcro strips to back of the Telemeter.

6. Set the G9 Telemeter, card reader, and antenna oﬀ to the side.

MOUNTING THE EPORT G9 CARD READER IN OVATION I AND OVATION II MACHINES

ATTENTION: This kit requires a new Lexan cover for the front of the machine.

Please contact your TouchTunes Sales Rep at 1-847-419-3300.

1. Remove power from the entertainment system.

2. Remove the USB connection of the existing card reader from the computer.

3. Remove the existing card reader from the front door

4. Install the new Lexan label (FIG. 2) over the existing front of the system (FIG. 3).

5. From page 8 choose, then cut out the correct drill template to use.

6. Apply the drill template over the Lexan label as shown in FIG. 4 or FIG 5.

7. Using a 3/16th inch drill bit, drill the 4 mounting holes, and a pilot hole for the larg-

er hole in the middle.

8. Using a ½ inch drill bit, drill the piloted large hole.

9. Remove the drill template, and pass the black connector of the card reader through

the ½ inch drilled hole.

FIG. 1

FIG. 2

FIG. 3

10. Align the four set-screws in the back of the card

reader to the 3/16th inch holes, and mount the

card reader to the front panel of the system with

the four supplied nuts (FIG. 6). It may be nec-

essary to use the large  at washers to catch the

sides of the front panel (FIG. 7).

11. Mount and attach the G9 Telemeter inside the

Ovation as shown in FIG. 8 with the other half of

the supplied black velcro strips.

12. Route antenna cable through the back of the

upper portion of the system. The antenna has

a magnetic base that will secure it to any metal

surface. If there is no metal surface within reach, use the Velcro buttons supplied to mount to any surface.

MOUNTING THE EPORT G9 CARD READER IN A PLAYDIUM MACHINE

1. Remove power from the system.

2. Remove the 2 backlight connectors for the credit

card reader shown by the arrows in FIG. 9. Po-

sition the wires out of the way so they are not

damaged when drilling.

3. Place the supplied self-adhering drill template on

the outside of the system so that the cross-hair of

the large drill hole in the center of the template is

centered over the middle of the card reader slot

of the front panel (FIG. 10).

4. Using a 3/16th inch drill bit, drill the 4 mounting

holes, and a pilot hole for the larger hole in the

middle.

5. Using a ½ inch drill bit, drill the piloted large hole

through the plastic credit card slot in the panel.

The drill should exit directly below the existing

card reader mounted on the inside. See the

arrow in FIG. 11.

6. Pass the black connector of the card reader

through the ½ inch drilled hole.

7. Align the four set-screws in the back of the card

reader to the 3/16th inch holes, and mount the

card reader to the front panel of the system with

the four supplied nuts.

8. Mount the G9 Telemeter inside the Playdium as shown in FIG. 12 with other half of the supplied black Velcro strips.

9. Route antenna cable through the back of the upper portion of the system. Remove the lower right strain relief, and

bring antenna wire up alongside the Playdium. The antenna has a magnetic base that will secure it to any metal

surface. If there is no metal surface within reach, use the Velcro buttons supplied to mount to any surface.

10. Reconnect backlight connectors that were removed in step 2.

FIG. 4 FIG. 5

FIG. 6 FIG. 8

FIG. 7

FIG. 9

FIG. 10 FIG. 11 FIG. 12

MOUNTING THE EPORT G9 CARD READER IN A MX-1 MACHINE

ATTENTION: This kit requires a new Lexan cover for the front of the machine.

Please contact your TouchTunes Sales Rep at 1-847-419-3300.

1. Remove power from the entertainment system.

2. Remove the USB connection of the existing card from the computer board.

3. Remove the existing card reader from the front door

4. Install the new Lexan label (FIG. 13) on the front of the system.

5. From page 8 choose, then cut out and use the cor-

rect drill template.

6. Apply the drill template over top the recently in-

stalled Lexan label as shown in FIG. 14 or FIG. 15.

7. Using a 3/16th inch drill bit, drill the 4 mounting

holes, and a pilot hole for the large, center hole.

8. Using a ½ inch drill bit, drill the piloted large hole.

9. Pass the black connector of the card reader

through the ½ inch drilled hole.

10. Align the four set-screws in the back of the

card reader to the 3/16th inch holes, and

mount the card reader to the front panel

of the system with the four supplied nuts.

It may be necessary to use the large  at

washers to catch the sides of the front panel (FIG. 16).

11. Mount and attach the Telemeter inside the MX-1 as shown in FIG. 17 with the oth-

er half of the supplied black velcro strips.

12. Route antenna cable through the back of the upper portion of the system, and

attach antenna to system. The antenna has a magnetic base that will secure it to any metal surface. If there is no

metal surface within reach, use the Velcro buttons supplied to mount to any surface.

MOUNTING THE EPORT G9 CARD READER IN VIRTUO MACHINES

1. Remove power from the entertainment system.

2. Remove the USB connection of the existing card from the

computer board.

3. Place the supplied self-adhering drill template on the outside

of the system so that the template completely covers the white

outline of the card reader slot (FIG. 18).

4. Using a 3/16th inch drill bit, drill the 4 mounting holes, and a

pilot hole for the larger hole in the middle (FIG. 19).

5. Using a ½ inch drill bit, drill the piloted large hole through the

plastic credit card slot in the panel. The drill should exit direct-

ly below the existing card reader mounted on the inside. See

the arrow in FIG. 20.

6. Pass the card reader’s black connector through the ½ inch hole.

7. Align the four set-screws in the back of the card reader to the

3/16th inch holes, and mount the card reader to the front pan-

el of the system with the four supplied nuts.

8. Mount and attach the Telemeter inside the Virtuo as shown in

FIG. 21 with the other half of the supplied black velcro strips.

9. Route antenna cable through the back of the upper portion

of the system. Remove the lower right strain relief, and bring

antenna wire up alongside the Playdium. The antenna has a

magnetic base that will secure it to any metal surface. If there

is no metal surface within reach, use the Velcro buttons sup-

plied to mount to any surface.

FIG. 13

FIG. 14 FIG. 15

FIG. 16 FIG. 17

FIG. 18 FIG. 19

FIG. 20 FIG. 21

CONNECTING THE EPORT G9 TELEMETER TO THE CARD READER

Antenna

Below the “ANTENNA” designation on the label of the Tele-

meter, is a round connector. Insert the round connector

at the end of the antenna wire into this connector until it

“clicks”. It is important to leave the antenna wire unbounded

and hanging loosely for best reception.

Connecting the ePort G9 to the card reader

Of the three cables coming from the Telemeter, the cable

with the small black connector is used to connect to the card

reader. Insert the card reader’s black connector into the con-

nector of the Telemeter until seated  rmly. The connection is

shown in FIG. 22.

Connecting the ePort G9 to the TouchTunes Interface Cable

The interface cable that connects the ePort G9 Telemeter to the TouchTunes en-

tertainment system is a gray cable with three connectors on it; two connectors at

one end, and a single connector at the other. The end with the two connectors

is used to connect to the ePort G9. The white connector on the interface cable

connects to a white mating connector on one of the cables coming from the

ePort G9 Telemeter. The black connector on the interface cable connects to the

Auxiliary Port of the ePort G9 Telemeter which is located below the “AUX” desig-

nation on the label of the ePort G9 telemeter. See FIG. 23.

CONNECTING THE INTERFACE CABLE TO THE TOUCHTUNES SYSTEM WITH NO COIN ACCEPTOR

Virtuo and Ovation II systems

Virtuo and Ovation II systems will have a

white connector located on the door as

shown in FIG. 24. Connect the white con-

nector at the end of the interface cable to

the white connector on the system’s door.

Most MX-1 systems

Most MX-1 systems, have a white con-

nector on their door as shown in FIG. 25.

Connect the white connector at the end of

the interface cable to the white connector

on the system’s door.

Playdium systems

The interface cable connects to the Play-

dium’s backplane to the white connector

shown in FIG. 26 labeled COIN ACC.

Allegro and Ovation I systems

The Gen 3 systems have an IO Board that

uses the Coin Acceptor connection. See

FIG 27 and 28 for location. Connect the

black connector at the end of the interface

cable to the black connector on the IO

board.

FIG. 23

FIG. 22

FIG. 24 FIG. 25

FIG. 26

FIG. 27

FIG. 28

CONNECTING THE INTERFACE CABLE TO THE TOUCHTUNES SYSTEM WITH A COIN ACCEPTOR

If the TouchTunes entertainment system has a Coin Acceptor, then the following instructions should be used to prop-

erly connect the ePort G9 Telemeter. Entertainment systems with Coin Acceptors require an additional Adapter Board

and cable. Please refer to the tables at the beginning of this document for the proper cables and adapter boards.

Follow the instructions below for the TouchTunes system that you have.

Virtuo, Ovation II, MX-1 systems with the white connector on the door.

1. Disconnect the coin acceptor from the cable (squid) on the door, and discard. It will not be used in the remainder

of this installation.

2. Connect the coin acceptor to J2 of the USAT adapter 1 board using cable 300200-008.

3. Connect the interface cable VXXUC0101303 from the ePort G9 Telemeter to J3 of the adapter board.

4. Connect J1 of the adapter board directly to the cable (squid) on the door. See FIG. 24.

MX-1 systems with the black connector on the door

1. Disconnect the coin acceptor cable from the connector on the door.

2. Connect the coin acceptor cable to J2 of the adapter board.

3. Connect the interface cable VXXUC0101303 from the ePort G9 Telemeter to J3 of the adapter board.

4. Connect one end of the cable 300987-006 to J1 of the adapter board, and the other end to the black connector

on the door. See FIG. 25.

Playdium systems

1. Disconnect the coin acceptor cable from the backplane.

2. Connect the coin acceptor cable to J2 of the adapter board.

3. Connect the interface cable VXXUC0101303 from the ePort G9 Telemeter to J3 of the adapter board.

4. Connect one end of the cable, 300987-006, to J1 of the adapter board, and the other end to the coin acceptor

connection of the backplane. See FIG 26.

Systems with an IO Board

1. Disconnect the coin acceptor cable from the IO board.

2. Connect the coin acceptor cable to J2 of the adapter board.

3. Connect the interface cable VXXUC0101303 from the ePort G9 Telemeter to J3 of the adapter board.

4. Connect one end of the cable shown below to J1 of the adapter board, and the other end to the coin acceptor

connection of the IO board. See FIG. 27 and FIG. 28.

CANTALOUPE CUSTOMER CARE

CANTALOUPE WEBSITE ADDRESSES

Customer Website Login

https://www.seedlive.com

https://www.cantaloupe.com

Company Site

100 Deereld Lane, Ste 300

Malvern, PA 19355

#VXXUDTUN1900 REV B

This guide was created during the Company's tenure as USA Technologies,

Inc. The Company rebranded to Cantaloupe, Inc. April 19th, 2021. For

contact information please visit www.cantaloupe.com.

Contact Cantaloupe Customer Care for techni-

cal support and to request additional parts, informa-

tion, and pre-authorization forms.

Phone: 888.561.4748

FAX: 610.989.9695

Email: [email protected]

Online Store: https://store.cantaloupe.com/

3/16'' 3/16''

1/2''

CUT OUT

DRILL TEMPLATE FOR

USE WITH MACHINES

WITHOUT

A COIN ACCEPTOR

ART901007-001R01

3/16''

1/2''

3/16''

3/16'' 3/16''

CUT OUT

DRILL TEMPLATE FOR

USE WITH MACHINES

WITH

A COIN ACCEPTOR

ART901008-001R01

cantaloupe ePort G9 User manual

cantaloupe ePort G9 User manual

cantaloupe ePort G9 User manual

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