2. cantaloupe
  3. G10-S
G10-S

cantaloupe G10-S Installation guide

  • Hello! I've reviewed the user guide for the ePort G9/G10-S Telemeter, along with the DRPSBE36AD12 Power Supply and V9SUC0101101 Cable Assembly. This document gives instructions for connecting them via a serial interface. I am knowledgeable about the setup process, supported connections and the contact information for technical assistance. I'm here to help answer your questions.
  • What should I do if the G9/G10-S device is not configured for the Serial Interface?
    What information do I need to provide to customer support?
    What should the customer support check about Interface Type of device?
Serial Interface Installation for ePort G9/G10-S with Power Supply
PART #: V9VUD0201230 , REV B
V9VUD0101210)
is available upon request.
Serial Interface. This can be changed by calling our Customer Support Team at
1-888-561-4748 and pressing option “1” when prompted to reach technical assistance.
Please have the serial number of the G9/G10-S device available. The serial number
begins with “VJ” followed by nine digits. When talking with Customer Support have
them check that “Interface Type” is set for “Serial Interface.”
NOTES
1.
2.
Computer
ePort G9/G10-S Telemeter
Cable Assembly - ePort
G9/G10-S Serial to DB9 interface
Part#: V9SUC0101101
Connect to Card Reader
G9/G10-S Power Supply
Part #: DRPSBE36AD12
Serial Port 9 pin “D”
This guide was created during the Company's tenure as USA Technologies, Inc. The Company rebranded to Cantaloupe, Inc. April 19th, 2021. For contact information please visit www.cantaloupe.com.
Cantaloupe
/