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Y71-M

bopmen Y71-M User guide

  • Hello! I've reviewed the FAQ Quick Guide for the bopmen Y71-M headphones. This document provides solutions to a variety of common issues, including connection problems, audio output and microphone issues. I am ready to answer your questions about the content of the guide and help you troubleshoot your headphones.
  • What should I do if my laptop/PC doesn't detect the headphones?
    How can I fix the issue if I can't connect the mic and audio at the same time on my laptop?
    What should I do if there is no sound from one side of the headphones?
    How do I turn off audio enhancements?
FAQ Quick Guide
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Y71-M
1. Start by checking the audio jack. Connect your headphones to
another device and check if headphones are working normally.
2. Check Sound Settings
Laptop could detect your headphones while it is using another
device for audio output. Follow these steps to select your
headphone as the default sound output device:
Press Windows key + I to access Settings, then head to System.
From the left-hand menu, select Sound.
Under Output, use the drop-down menu to select your headphones
as the output device.
Solution:
Laptop/ PC doesn't detect head-
phones or headphone doesn't
pair with my laptop/PC
3. Windows 10 might not be able to detect your headphones
because of an outdated or corrupt driver. Please update driver.
4. Turn Off Audio Enhancements
Some sound cards don’t function properly if Windows sound
enhancements are enabled. Here is how you turn Windows sound
enhancements off:
Right-click on the volume icon on the taskbar and then click Sound to
open the Sound dialog.
Select your headphones and click Properties.
Open the Advanced tab and uncheck Enable audio enhancements.
Click Apply > OK to save the changes.
Solution:
Laptop/ PC doesn't detect head-
phones or headphone doesn't
pair with my laptop/PC
Solution:
Can not connect mic and audio
into my laptop at the same time
Please confirm whether there are two audio jacks on the
computer, one which has a mic on it and one which has
headphones on it. If so, please connect to your laptop via
another dual 3.5mm audio cables in the box.
Adaptation equipment
1. Please confirm whether your music is unilateral.
2. Please make sure that the audio cable is plugged in properly.
Confirmation method:
1. If connected to a computer, find the sound settings and
see if it is mono out.
2. Try to play different songs with ordinary music
application.
3. Try to play the same music with another headphone.
3. Clean the dust or impurity of the plug.
Solution:
balance
left
right
No sound from one side
Solution:
Muffled sound, noise
or echo
1. Make sure the audio cable is fine, and make sure that the
cable is plugged in properly.
2. Clean the dust or impurity of the plug.
If there are any problems with your product which hasn't been
listed above, for example: Headphones can't work properly,
defective products, parts missing, etc. Please feel free to
contact us at anytime. And if you have tried the solutions
provided in this article, but still can not solve them, Please
contact us via [email protected]om. We are committed to
serving our customers and strive to provide the best experi-
ence possible for you.
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