Crestron DGE-100 User guide

Type
User guide

This manual is also suitable for

DGE-100/DM-DGE-200-C
Digital Graphics Engines
Supplemental Guide
Crestron Electronics, Inc.
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system
software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these
Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The warranty for Crestron products can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/legal/open-source-software.
Crestron, the Crestron logo, Crestron AirBoard, Crestron Pyng, Crestron Toolbox, Crestron XiO Cloud, DigitalMedia, DM,
PinPoint, and Smart Graphics are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United
States and/or other countries. HDMI and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in
the United States and/or other countries. Active Directory is a trademark or a registered trademark of Microsoft
Corporation in the United States and/or other countries. Other trademarks, registered trademarks, and trade names may be
used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any
proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2019 Crestron Electronics, Inc.
Supplemental GuideDOC. 7696C Contents i
Contents
Introduction ................................................................................................................................... 1
Product Features ......................................................................................................................... 2
Access the Setup Screens .......................................................................................................... 4
Configure the Device .................................................................................................................. 5
Ethernet Setup ........................................................................................................................................... 5
IP Table Setup ............................................................................................................................................. 7
Audio Setup ............................................................................................................................................... 10
Standby Timeout ....................................................................................................................................... 11
Diagnostics ................................................................................................................................................ 12
Touch Test ........................................................................................................................................... 13
LAN Test .............................................................................................................................................. 13
Test Patterns ..................................................................................................................................... 14
HDMI Preview (DGE-100 Only) ...................................................................................................... 15
Video Preview (DM-DGE-200-C Only) ......................................................................................... 16
RTSP Test ............................................................................................................................................ 17
About .......................................................................................................................................................... 18
Configuration via Web Interface ............................................................................................ 19
Status ........................................................................................................................................................ 20
General ............................................................................................................................................... 20
Network ............................................................................................................................................... 21
Control System Connections .......................................................................................................... 22
HDMI Input ................................................................................................................................................ 23
General Settings ................................................................................................................................ 23
EDID ..................................................................................................................................................... 24
Input Signal......................................................................................................................................... 25
DM In (DM-DGE-200-C Only) ............................................................................................................... 25
EDID (DM) .......................................................................................................................................... 26
Input Signal (DM) .............................................................................................................................. 27
HDMI Output ............................................................................................................................................ 27
HDMI Output Setting ....................................................................................................................... 28
Connected Display ............................................................................................................................ 28
Output Signal ..................................................................................................................................... 29
Network...................................................................................................................................................... 29
Network Setting ................................................................................................................................ 29
802.1x Configuration ........................................................................................................................ 31
Device ......................................................................................................................................................... 34
Display ................................................................................................................................................. 35
Device Management ......................................................................................................................... 36
Auto Update ....................................................................................................................................... 39
Control System ................................................................................................................................. 40
Configure Date/Time ....................................................................................................................... 41
ii Contents Supplemental GuideDOC. 7696C
Authentication Management ......................................................................................................... 42
Connect to Crestron XiO Cloud Service ............................................................................... 50
Claim a Single Device ............................................................................................................................. 50
Claim Multiple Devices ............................................................................................................................ 51
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 1
DGE-100/DM-DGE-200-C: Digital
Graphics Engines
Introduction
The Crestron® DGE-100 and DM-DGE-200-C are high-performance digital graphics
engines for the Crestron TSD-2220 and third party touch screen displays. The DGE-100
and DM-DGE-200-C feature Smart Graphics® technology that may be used to create a
custom graphical environment for controlling audio, video, lighting, shades, HVAC,
security, and other amenities, or used for functions with dual-window video display,
annotation, audio feedback, and web browsing.
NOTE: The DGE-100 and DM-DGE-200-C are functionally similar. For simplicity within
this guide, the term "DGE" is used except where noted.
For more information on the DGE-100 and DM-DGE-200-C, refer to the
DGE-100/DM-DGE-200-C Quick Start (Doc. 7695) at www.crestron.com/manuals
.
NOTE: The PinPoint™ UX software functionality has been removed from the
DM-DGE-200-C as of firmware version 1.3781.000
xxx
. Prior to upgrading to the latest
firmware, the device must be taken out of PinPoint UX mode. If the firmware is
upgraded while the device is in PinPoint UX mode, the device must be restored or the
firmware must be downgraded to disable PinPoint UX mode.
2 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Product Features
Refer to the following chart to determine the product features that are available on the
DGE-100 and DM-DGE-200-C digital graphics engines.
DGE-100/DM-DGE-200-C Feature Chart
FEATURE CLASS FEATURE DGE-100 DM-DGE-200-C
General
Size Varies by display
Varies by display
Screen resolution Varies by display Varies by display
HDMI® input 1920 x 1080 max 1920 x 1080 max
DigitalMedia™ input N/A Up to 4K@30Hz 4:4:4
HDMI output 1920 x 1200@60Hz max
1920 x 1080@60Hz
3840 x 2160@30Hz
RS-232
Yes
Yes
IR
Yes
Yes
CEC
Yes
Yes
Audio out LPCM, up to 8 channel LPCM, up to 8 channel
HDCP
HDMI input HDCP 1.4 HDCP 1.4
DigitalMedia Input N/A HDCP 2.2
HDMI output HDCP 1.4 HDCP 2.2
Security
AES-128/TLS security
Yes/TLS 1.2
Yes/TLS 1.2
802.1x
Yes
Yes
Active Directory® software
authentication
Yes
Yes
Crestron AirBoard™
Whiteboard Capture
System
Supported as a video
source
Yes,
selectable as a source
within Smart Graphics®
video window object
Yes as of 1/2019 FW
release,
selectable as a
source within
Smart Graphics video
window object
Supported User
Interfaces
PinPoint UX No
No, depreciated as of
1/2019 FW release.
Use
AM-300 instead.
Custom Smart Graphics
project
Yes
Yes
Crestron Pyng® OS native
project
No No
Crestron Pyng OS Smart
Graphics project
Yes
Yes
Firmware Auto Update
Supported?
Yes as of 1/2019 FW
release
, disabled by
default
Yes as of 1/2019 FW
release
, disabled by
default
Crestron Virtual
Control (VC-4)
Supported?
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
RSTP
Default State
Enabled (Disabled will
become the default state
in a future release.)
Enabled (Disabled will
become the default state
in a future release.)
(Continued on following page)
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 3
DGE-100/DM-DGE-200-C Feature Chart (continued)
FEATURE CLASS FEATURE DGE-100 DM-DGE-200-C
Crestron XiO Cloud™
Service
Crestron XiO Cloud
support
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
Firmware updates
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
Network settings
Yes as of 1/2019 FW
release
Yes as of 1/2019 FW
release
4 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Access the Setup Screens
The setup screens enable basic configuration prior to regular operation of the DGE.
To access the setup screens during regular operation:
Place five fingers on a connected TSD-2220 and hold for 15 seconds.
Press the SETUP button on the device bottom panel.
NOTE: The DGE also provides a web configuration interface that may be used to view
and configure various DGE settings. For more information, refer to "Configuration via
Web Interface," starting on page
19.
The Setup screen is displayed (DM-DGE-200-C shown).
DM-DGE-200-C Setup Screen
The Setup screen provides buttons for Ethernet setup, IP table setup, audio setup,
standby timeouts, and diagnostics. There is also a button to toggle system messages on
or off and an
About button that provides information about the DGE.
Tap the Save & Exit button to save all settings, to exit the setup screens, and to return
to the main project.
The functions of each button are detailed in the following pages of this guide.
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 5
Configure the Device
Refer to the following sections for information about each DGE setup screen.
Ethernet Setup
Tap Ethernet Setup on the Setup screen to display the Ethernet Setup screen.
Ethernet Setup Screen
Use the Ethernet Setup screen to view the DGE MAC and IP addresses, subnet mask
address, default router address, primary and secondary DNS addresses, hostname, and
domain. A
Link indicator is provided to indicate the status of the Ethernet connection.
(Green indicates that the Ethernet connection is active.)
The following buttons are provided for configuring Ethernet settings:
Tap On or Off under DHCP Enabled to turn DHCP (dynamic host configuration
protocol) on or off.
NOTE: DHCP is enabled on the DGE by default.
If DHCP is turned off, tap Set Static IP Address Settings to enter static IP
addresses manually.
Tap Set Hostname to enter a new DGE hostname using an on-screen keyboard.
Tap Apply Changes to apply any new Ethernet settings to the DGE and to stay in
setup mode.
Tap Reboot to exit setup mode and reboot the DGE.
6 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
To change a static IP address, tap Off under DHCP Enabled. Then, tap Set Static IP
Address Settings to display the Ethernet Setup - Static IPs screen.
Ethernet Setup - Static IPs Screen
To edit the static IP address, static subnet mask, static default router, preferred DNS, or
alternate preferred DNS, tap the text field underneath the setting name.
The on-screen numeric keypad is displayed for the chosen setting.
Edit IP Address On-Screen Keypad
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 7
Use the keypad to make a new entry.
Tap the x button in the text field to clear any previous entry.
Tap the delete button
to delete the last digit.
Tap Save to save a new entry or tap the back arrow button
to discard any
changes. The display returns to the
Ethernet Setup - Static IPs screen.
After new settings have been saved, tap Apply Changes on the Ethernet Setup - Static
IPs screen to apply the new settings and stay in setup mode. Tap Reboot to exit setup
mode and reboot the DGE.
Tap the back arrow button
to return to the Ethernet Setup screen.
Tap the back arrow button
on the Ethernet Setup screen to return to the Setup
screen.
IP Table Setup
Tap IP Table Setup on the Setup screen to display the Ethernet Setup - IP Table screen.
Ethernet Setup - IP Table Screen
Use the Ethernet Setup - IP Table screen to view and edit the IP table settings for
connecting the DGE to a control system. The
Ethernet Setup - IP Table screen also
provides an
Online indicator for each IP table entry. (Green indicates that the control
system is online.)
To add or edit an entry, tap Add/Edit next to the corresponding entry. The Ethernet
Setup - Edit IP Table Entry screen is displayed.
8 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Ethernet Setup - Edit IP Table Entry Screen
Tap the CIP ID text field to display the on-screen hex keypad.
Edit CIP IP On-Screen Hex Keypad
Use the keypad to make the new entry.
Tap the x button in the text field to clear any previous entry.
Tap the delete button
to delete the last digit.
Tap Save to save a new entry or tap the back arrow button
to discard any
changes. The display returns to the
Ethernet Setup - Edit IP Table Entry screen.
On the Ethernet Setup - Edit IP Table Entry screen, tap the IP Address / Hostname text
field
to display an on-screen keyboard.
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 9
Edit IP/Host On-Screen Keyboard
Use the keypad to make the new entry.
Tap the x button in the text field to clear any previous entry.
Tap the delete button
to delete the last character.
Tap Save to save a new entry or tap the back arrow button
to discard any
changes. The display returns to the
Ethernet Setup - Edit IP Table Entry screen.
On the Ethernet Setup - Edit IP Table Entry screen, tap Save Entry to save the current
entry or
Delete Entry to clear the entry.
Tap the back arrow button
to return to the Ethernet Setup - IP Table screen.
Tap the back arrow button
on the Ethernet Setup - IP Table screen to return to
the Setup
screen.
10 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Audio Setup
Tap Audio Setup on the Setup screen to display the Audio Setup screen.
Audio Setup Screen
Use the Audio Setup screen to control the master volume, media volume, and beep
volume settings for the DGE.
NOTE: The Media Volume controls adjust the H.264 streaming media level in relation to
the Master Volume controls.
Master Volume
- Tap the up and down arrow buttons to raise or lower the DGE master volume
incrementally from 0 to 100%.
- Tap Mute On or Mute Off to mute or unmute the DGE master volume.
- Tap Play Test to play a test recording at the current volume level.
Media Volume
- Tap the up and down arrow buttons to raise or lower the DGE media volume
incrementally from 0 to 100%.
- Tap Mute On or Mute Off to mute or unmute the DGE media volume.
Beep Volume
- Tap the up and down arrow buttons to raise or lower the DGE beep volume
incrementally from 0 to 100%.
- Tap Beep On or Beep Off to turn the DGE beep volume on or off.
Tap the back arrow button
to return to the Setup screen.
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 11
Standby Timeout
Tap Standby Timeout on the Setup screen to display the Standby Timeout screen.
Standby Timeout Screen
Use the Standby Timeout screen to set the standby timeout settings for the DGE.
Tap the up and down arrow buttons to increase the DGE standby timeout duration from
0 to 120 minutes.
NOTE: Set the standby timeout duration to "0" for non-touch applications.
Tap Screen Saver Options to display the Standby - Screen Saver screen.
Standby - Screen Saver Screen
12 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Tap On or Off next to Enabled to turn the digital clock screensaver on or off
during standby timeout
Tap On or Off next to 24 Hour to turn 24-hour time format for the digital clock
on or off.
Tap the up and down arrow buttons under Screen Saver Brightness to increase
or decrease the screensaver brightness from 0 to 100%.
Tap the back arrow button
to return to the Standby Timeout screen.
Tap the back arrow button
on the Standby Timeout screen to return to the Setup
screen.
Diagnostics
Tap Diagnostics on the Setup screen to display the Diagnostics screen (DM-DGE-200-C
shown).
Diagnostics Screen (DM-DGE-200-C)
Use the Diagnostics screen to access various diagnostic test screens for the DGE. The
Diagnostics screen also provides the DGE CPU temperature and available memory.
Each test screen is described in the sections that follow.
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 13
Touch Test
Tap Touch Test on the Diagnostics screen to display the touch test screen.
Touch Test Screen
Use the touch test screen to test the touch functionality of the display. When a location
button is tapped, its respective indicator lights on the screen.
Tap the back arrow button
to return to the Diagnostics screen.
LAN Test
Tap LAN Test on the Diagnostics screen to display the Diagnostics - LAN screen.
Diagnostics - LAN Screen
14 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Use the Diagnostics - LAN screen to view and test the Ethernet connection. The
Diagnostics - LAN screen displays the DGE MAC and IP addresses, subnet mask
address, default router address, primary and secondary DNS addresses, hostname, and
domain name. A
Link indicator is provided to indicate the status of the Ethernet
connection. (Green indicates that the Ethernet connection is active.)
The Diagnostics - LAN screen also provides controls to test the connection to the
default router. Tap
On to begin the test and Off to end the test.
During the router test, the DGE pings the default router. If the router is communicating
with the DGE, connection data is displayed below the ping test controls within five
seconds. The connection data updates after every successive ping.
Tap the back arrow button
to return to the Diagnostics screen.
Test Patterns
Tap Test Patterns on the Diagnostics screen to display the Diagnostics - Test Patterns
screen.
Diagnostics - Test Patterns Screen
Use the Diagnostics - Test Patterns screen to display any of the available test patterns.
Tap one of the buttons on the screen to display its respective test pattern.
Tap the back arrow button
to return to the Diagnostics screen.
Supplemental GuideDOC. 7696C DGE-100/DM-DGE-200-C: Digital Graphics Engines 15
HDMI Preview (DGE-100 Only)
Tap HDMI Preview on the DGE-100 Diagnostics screen to display the Diagnostics -
HDMI Preview screen.
Diagnostics - HDMI Preview Screen
Use the Diagnostics - HDMI Preview screen to preview the video source that is
connected to the HDMI® input.
Tap the up and down arrow buttons next to Media Volume to raise or lower the
media volume incrementally from 0 to 100%.
Tap Mute On or Mute Off next to Media Mute to mute or unmute the media
volume.
Tap the back arrow button
to return to the Diagnostics screen.
16 DGE-100/DM-DGE-200-C: Digital Graphics Engines Supplemental Guide DOC. 7696C
Video Preview (DM-DGE-200-C Only)
Tap Video Preview on the DM-DGE-200-C Diagnostics screen to display the
Diagnostics - Local Video Preview screen.
Diagnostics - Local Video Preview Screen
Use the Diagnostics - Local Video Preview screen to preview the video source that is
connected to the HDMI input or the DM® input.
Tap HDMI or DM to switch between displaying the video source for the HDMI and
DM inputs.
Tap the up and down arrow buttons next to Media Volume to raise or lower the
media volume incrementally from 0 to 100%.
Tap Mute On or Mute Off next to Media Mute to mute or unmute the media
volume.
Tap the back arrow button
to return to the Diagnostics screen.
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Crestron DGE-100 User guide

Type
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