CAME TH/550 Installation guide

Brand: CAME

Model: TH/550

Category: Thermostats

Type: Installation guide

CAME TH/550 is a Wi-Fi programmable thermostat that allows you to control your home's heating and cooling system from anywhere using your smartphone or tablet. With its intuitive app, you can easily set schedules, adjust temperatures, and monitor your energy usage. The CAME TH/550 also features a sleek design that will complement any home décor.

Wall-mounted touch-screen Wi-Fi programmable

thermostat

TH/550 Wi-Fi

USE AND INSTALLATION MANUAL EN En

FA01444-EN

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General precautions

-Important safety instructions: READ CAREFULLY!

-Installation, programming, commissioning and maintenance must only be carried out by qualiﬁ ed,

expert sta and in full compliance with the applicable law.

-The installer must ensure that the information for the user, where there is any, is provided and delivered.

-Wear anti-static clothing and footwear if performing work on the circuit board.

-Do not obstruct the ventilation or heat dissipation vents or slots.

-Keep these precautions.

-Before carrying out any maintenance, disconnect the devices from the power supply.

-The equipment must only be used for the purpose for which it was expressly designed.

-The manufacturer declines all liability for any damage as a result of improper, incorrect or unrea-

sonable use.

DISPOSAL - Dispose of the packaging material responsibly, in compliance with the laws in force in

the country in which the product is used.

At the end of the product’s life cycle, make sure it is not disposed of in nature. The equipment must

be disposed of in compliance with current laws and its components recycled where possible. The

components that should be recycled are marked with the material’s ID marker.

Legislative references - This product complies with the relevant directives in force.

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Transmission or reception of data

in progress

Thermal zone in manual mode

Thermal zone in timed Manual

mode

Thermal zone in All-purpose mode

Thermal zone

excluded from the control

Screen lock on

System in frost-protection mode

System o

System in cooling mode

System in heating mode

Boiler in operation

Cooler in operation

T1, T2, T3 temperatures/hours diagram

Button to change thermal zone

mode

Button to access device set-up

Navigation buttons

Days of the week; the day shown on the

diagram is highlighted

Description of device

OFF

230 V~

50 Hz

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Preliminary operations

The device must be installed in a position

which is suitable for correctly reading the

room temperature, for example on an

internal wall. Avoid installing the device

in alcoves, behind doors or curtains, or

near heat sources.

Check that there is a Wi-Fi signal in the

chosen installation position (for example

using a smartphone).

Installation

Wall-mounted installation

-Open the device by pressing the but-

ton on the bottom using a small

screwdriver.

-Note down the keycode on the label

inside the device. You will need this later

to register with CAMEConnect.

WARNING. The connection terminal board

should be accessed only by qualified

technical professionals.

-Remove the terminal block cover and

fasten the back of the unit either to the

wall or inside the recessed back-box

using the screws and expansion

plugs supplied.

WARNING. Install the device on ﬂ at sur-

faces and do not over-tighten the screws.

OFF

230 V~

50 Hz

OFF

230 V~

50 Hz

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Electrical connections

The connections are made according to

the type of equipment controlled by the

programmable thermostat.

KEY

Mains power supply wires

N = neutral – L = live

Relay contacts

NC = normally closed contact

C = common

NO = normally open contact

NOTE. In the event of a loss of power, the

relay maintains the same status as prior

to the power outage.

Loads

U1 = burner, circulation pump, solenoid

valve, etc.

U2 = motorised valve

NOTE. Before connecting, refer to the

technical documentation for the device

to be controlled.

VALVE

LOAD

OPEN

CLOSED

After connecting the electrics, reposition

the terminal cover and close up the

device making sure you hook it into

the relevant slots.

THermo

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Reboot device

If necessary, lightly press the button

inside the hole shown in ﬁ gure ; release

the button as soon as the screen goes

black and wait a few seconds before

using the device again normally.

NOTE. This operation does NOT lead to

any programming being deleted.

Putting into operation

Download the THermo app from the relevant app store.

Power the device.

The icon flashes to show that the

programmable thermostat is generating

a Wi-Fi network and is not yet associated

with your home network.

NOTE. At this stage, the programmable

thermostat can only be controlled

locally.

To begin using the device, you need:

Name of the Wi-Fi network (SSID) ......................................................................

Password to access the Wi-Fi network ......................................................................

NOTE. Before accessing the THermo app make sure that the Smartphone/Tablet is connected to

the Internet via 3G/4G or through a WIFI network that allows suitable browsing and viewing of the

CAMEConnect Cloud (ports 8883 and 1883).

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Access the THermo app and select the

WIFI connection

1 Enter your CAMECONNECT account credentials

and log in.

2 If you do not have a CAMECONNECT account you

can create a new account by pressing button

or register at www.cameconnect.net.

Creating a CAMEConnect account

Enter the following ad-

dress in your browser

www.cameconnect.net and

button .

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Enter the data to create the new ac-

count, accept the terms and conditions

of use and log in.

3 Press the (+) icon to add a new thermostat.

4 Select WIFI Connection. 5 Select TH550.

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6 Connect to the thermostat’s Wi-Fi network

as shown in the ﬁ gure.

The icon stays on to show that your smart-

phone (or tablet) has been successfully paired

to the programmable thermostat.

7 Key in the code that appears on the TH

display.

8 Choose the Wi-Fi network you want to

connect the device to.

9 Enter your Wi-Fi network credentials.

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J Enter a description so you can identify the new

thermostat, then press set device. At the end

of set-up the new thermostat will be ready for

use.

In “normal” use icon on the thermostat stays

o and comes on when data is being transmitted

or received.

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Procedure to reset the network credentials

Press and continue to select the thermostat to

be set up until the drop-down menu appears.

Select WIFI Settings...

WARNING: before resetting the WIFI connec-

tion, the thermostat’s WIFI setting must be

reset (see last section “Resetting the device

and updating RST NET “menu” ﬁ rmware.

Connect your smartphone to the thermostat’s

Wi-Fi network and follow the guided proce-

dures (see points 7 and 8).

Using the device

Premise

The use instructions refer to the device with the temperature shown on the right-hand side of the

display and the time on the left.

To change the display mode, see the section "Inverting the date and time on the display" on page 25.

When ﬁ rst turned on the programmable thermostat is in automatic heating mode; the tem-

perature detected is shown on the display. On the diagram the column corresponding to the current

time ﬂ ashes and the day of the week is highlighted on a scale from 1 to 7.

NOTE. When the device is in stand-by, the ﬁ rst touch on the screen switches on the back-lighting

and does not carry out any command.

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Setting the date and time

Tap the clock area and hold until the

minutes start to ﬂ ash .

Use the arrows to set the desired

value and the button to adjust the

time.

Press the button to view and set the

following, using the arrows:

- Minutes

- Hour

- Year

- Month

- Day

- Day of the week

- Time format shown (12- or 24-hour)

- Enable/disable automatic change to

and from daylight saving time .

Pressing and holding the and

buttons takes you to the desired value

more quickly.

Note. If no button is pressed for a few

seconds, the device goes back to the

main screen and the values inserted are

considered valid.

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Changing the system operating

mode

Touch the area shown in ﬁ gure and

continue touching until a beep indicates

the mode is changed between:

System in heating mode

System in cooling mode

System o

System in frost-protection mode

When the system is switched o ( ), the

image in figure is displayed on the

screen for a few seconds, to indicate that

the programmable thermostat is o . Then

the detected temperature will reappear.

When the system is put in frost-protection

mode (), the arrows let you set the

minimum tolerated room temperature.

Then the detected temperature will

reappear.

Note. Programmable frost-protection

temperature: Minimum 3.0°C – Maximum

16.0°C.

Pre-set weekly temperature programming (automatic mode)

To allow immediate use of the device a standard set-up has been provided for it to operate in heating

mode and another for cooling mode, where the ﬁ xed temperature levels are:

Heating Cooling

T0 Frost-protection

(default 3°C) Turned o

T1 16°C 24°C

T2 18°C 26°C

T3 20°C 28°C

If the temperature trends programmed correspond to your requirements, the device is ready to work

correctly straightaway.

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Customising weekly temperature

programming

Use the and arrows to view the

temperature set for the time selected on

the display .

Day displayed

Time selected

Programmed temperature

Use the and arrows to change the

temperature set for the time selected .

Once the temperature trend for the day

has been set, move on to programming

the next day by tapping the temperature/

time diagram .

Copying the temperature trend

from one day to other days

Tap the part of the screen highlighted sev-

eral times to display the daily temperature

trend that you want to copy. Press and

hold the area highlighted in ﬁ gure until

the screen in ﬁ gure appears.

Tapping the highlighted area of the screen

moves the semicircle indicating the days

of the week to the day you want to copy

the temperature trend to.

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Press the area highlighted and hold until

the screen in ﬁ gure appears.

The programming for day has been

copied to day .

Customising T1, T2 and T3

temperature values

Press and hold down area to select

the operating mode for which you want to

change the levels.

Heating

Cooling

Press the highlighted area and

hold until the screen in ﬁ gure appears.

Use the and arrows to set the

desired value for temperature level T1.

Tap the area highlighted in ﬁ gure

to view the screen for changing the T2

temperature level .

Proceed as described above to set tem-

perature level T3.

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Use of the all-purpose program

The all-purpose program can be used during mid-week holidays, public holidays, etc., can be

started at any time during the current day and remain active until the end of that day, or it can be

set up in advance for any day of the week.

The all-purpose program can be cus-

tomised freely and remains active until

midnight on the current day.

The all-purpose program can be

set to start on a speciﬁ c day of the

week.

Select the desired day by tapping the area

shown in ﬁ gure

Activate the all-purpose mode using

the button. After 10 seconds, the

device returns to automatic operating

mode.

The program is activated on the day set

and remains in operation until midnight;

the device then goes back to automatic

mode.

Activating the all-purpose program

for the current day

Press button until the icon

appears .

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Note. All-purpose programming can only refer to one day of the week; any pre-existing all-purpose

programming is cancelled.

Manual mode

To activate this mode, press the

button until the icon appears .

Use the and arrows to set the

desired zone temperature ; the value

entered remains valid until the operating

mode or set value is changed.

Note. If no button is pressed for 5 sec-

onds, the device shows the detected

temperature again.

Timed manual mode

If you want to keep the temperature

manual for a limited period, tap area

of ﬁ gure .

The icon indicates that timed

manual mode has been activated; use

the and arrows to set the num-

ber of hours and minutes (in 15 minute

blocks) for which the mode will be active.

If you want to set an activation time for

the timed manual mode that is greater

than 24 hours, press area in ﬁ gure

and use the and arrows to set the

days the mode will be active.

If no button is pressed for 10 seconds, the arrows disappear and the countdown begins .

When the period set elapses, the device goes back to operating in automatic mode. To stop timed

manual mode, change mode by pressing the button.

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Exclusion from thermal control

To activate this mode, press the

button until the icon appears .

The frost-protection temperature set

is shown for a few seconds, then the

current time and temperature detected

are displayed.

If the system is in "Heating" mode, the

frost-protection function remains on.

If the system is in "Cooling" mode, the

control is completely excluded.

Other information that can be

displayed on the main page

By tapping the area where the tempera-

ture detected is displayed , the objec-

tive temperature (set point) is displayed

in place of the time .

Press on the area where the detected

temperature is displayed again to return

to the previous display mode.

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Unlocking the screen

If the screen lock is enabled , press on

any sensitive area of the screen to access

to the window shown in ﬁ gure .

The ﬁ rst number ﬂ ashes. Use the and

arrows to choose the ﬁ rst digit of the

password, and the arrow to move to

the next digit (the password is factory

set to 123).

Once all the digits have been entered,

press the button to conﬁ rm the values

and the screen is unlocked.

Note. The screen remains unlocked until it next times out. To permanently unlock the screen, see the

section "Enabling/disabling the screen lock" on page 20.

Conﬁ guring the general parameters

When the device is in manual mode , hold down the button to access the device conﬁ gu-

ration screens.

Note. After accessing the conﬁ guration screens, press the button to view the parameters to be

conﬁ gured in sequence; the button lets you exit the conﬁ guration window and go back to the

initial screen.

Changing the calibration of the temperature detection probe

If the location of the device does not allow the temperature to be detected as necessary, the detected

temperature can be changed by ±3°C, in tenths of a degree.

Use the arrows to change the de-

tected temperature for the desired value.

Press the button to move on to the

next parameter to be conﬁ gured.

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Enable/disable automatic advance

This function enables the device to automatically adapt the system start-up time in order to have the

desired temperature at the time set.

The advance is calculated according to the di erence between the temperature detected and the

one set. It is possible to set an advance of up to three hours with respect to the time set for the

temperature to be reached.

Example

If the device is programmed to 20°C at 7.00 a.m. and the automatic advance is not active, at 7.00

a.m. the system will come on, without guaranteeing 20°C at 7.00 a.m.

If automatic advance is on, the programmable thermostat will switch on the system earlier so as to

try to reach 20°C at 7.00 a.m. Through the auto-recognition mechanism, the programmable thermo-

stat stores the thermal parameters of the room in order to be more accurate on subsequent days in