Onyx 18 Thrive Quick start guide

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Getting Started

with ONYX

** Autostart may appear asking what you would like to do with the les. Click the folder icon to continue.

This document will explain how to get ONYX Thrive installed and running, so you can get printing.

I. Installing the Software

II. Using the Printer & Prole Download Manager

III. First Launch in RIP-Queue

IV. A Quick Introduction to the RIP-Queue Interface

I. Installing the Software

The software box includes a USB ash drive and a hardware key. The USB ash drive contains the installation

program. The hardware key is the license to run the software. If your purchase was an upgrade, a hardware

key is not included; instead you will receive a key update link in an email. Run the key update before

installing the software.

The license hardware key must be connected to the computer during the installation process and when the

program is running*.

1. Insert the license hardware key. The key drivers will be installed with the software.

2. Plug in the Thrive USB ash drive (1a)**.

3. Open a le browser and go to the USB ash drive. Run Install.exe (1b).

4. Check the box to accept the End User License Agreement (EULA) and click OK.

5. Click OK to start the key driver install (1c).

1b: Install.exe on the USB ash drive

1c: License key driver installer

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* The license hardware key is a network based license. This means the key can be plugged into another computer. This is called the

license server. The hardware key drivers must be installed on the license server for it to work. Follow steps 1 - 5 (below) on the license

server. The installation can be cancelled after step 5. Ensure the license server and the Thrive computers can see each other.

1a: Thrive USB ash drive

V. Printing Your First Job

VI. How to Contour Cut

VII. Other ONYX Programs

VIII. Basic Troubleshooting

** When the program installer has nished, your web browser will open a message: Note to Windows 7, Windows 8, and Windows 10 Users. This message mentions

the user account you are logged into must be an administrator in order to access all functionality in the Thrive software.

User Account Control (UAC) should also be disabled. This will limit an administrator account and can aect the Thrive software. Consult with your IT department

about turning this o.

6. Optional - Change the path’s drive letter if you want to install Thrive on a dierent hard drive. Do not

change the folder name.

7. In the lower right, check mark your printers*.

8. Click the install button to begin (1d)**.

9. Click Finish when the installation has completed.

RIP-Queue automatically launches and the printers will need to be congured. If printers were not installed

at this point, a new printer install window appears (2c).

If the printer was installed, go to section III.

II. Using the Printer & Prole Download Manager

If your printer is not found on the USB ash drive, you can download it by using the Printer & Prole

Download Manager.

1. Click the Download Manager... button to start the Printer and Prole DL Manager.

2. Under Version select ONYX 18.

2a: Printer & Prole DL Manager

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* If your printers are not listed you can download them using the Printer and Prole

Download Manager. Printers can be installed after the software is installed (See Using the

Printer and Prole Download Manager).

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1d: Program install window

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3. Under Manufacturer choose the printer’s manufacturer.

4. Under Printer choose the printer model.

5. Check the box next to each Conguration name you want.

6. Click Download Now (2b).

7. In the Download Options window, click Browse. Choose a folder to save the PrnInst le.

8. Repeat the same steps above for each printer Thrive will be using.

9. Close the Printer and Prole Download Manager when the download is nished.

Next install the printer in the printer install window (2c). If the window was closed, double-click the RIP-

Queue shortcut on your Desktop. This will open the Printer Installer (2c) window.

1. Click Browse. The installer will choose the folder where you downloaded the PrnInst le earlier.

2. Select the PrnInst le and click Open.

3. Check the box next to the printer and click Install.

4. Click Finish when it appears.

RIP-Queue will open once you click Finish.

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2b: PPDM interface

2c: Printer installer

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III. First Launch in RIP-Queue

The program launches with a registration window (3a). If you have a myonyx account, click Next and enter

your email and password. If you don’t have a myonyx account go to www.onyxgfx.com and create one.

When the program or a printer has nished installing, RIP-Queue will automatically start. A Congure Printer

Port window appears (3b) on top.

1. In Congure Printer Port, select the printer port and click Congure.

2. Enter the required values and click OK.

3. Click OK in the main Congure Printer window.

After the printers have been congured you will need to set the correct media prole and page size.

1. Highlight the printer and click the gear icon button located on the right side of the RIP-Queue window (3c).

2. Choose a media prole that matches the material loaded in the printer. Set the Media to the name of the

material in the printer*.

3. Under Page Size choose the correct page size on the printer.

3a: Registration Screen

3b: Congure printer port

3c: Gear button

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* If you do not see the media prole for the material in the printer, choose one that is a similar type.

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4. Change Placement to Print Jobs Individually or Conserve Media. Default value is set to Group Jobs Together

(3d).

IV. A Quick Introduction the RIP-Queue Interface

The RIP-Queue interface can be divided into six sections: Toolbar, Active Printers, Active Jobs, Buered Jobs,

Printer Settings and Console (4a).

• Toolbar contains quick launch icons for other Thrive components and RIP-Queue tools.

• Active Printers lists the printers that are installed and active in RIP-Queue.

• Active Jobs lists print jobs that are ready to rip or print.

• Buered Jobs lists jobs that have printed.

• Printer Settings lists current settings for the printer.

• Console shows messages reported by RIP-Queue.

3d : Media and placement

Toolbar

Active

Printers

Printer

Settings

Console

Active

Jobs

Buered

Jobs

4a: RIP-Queue interface

5

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V. Printing Your First Job

Now that Thrive is installed, you are ready to print. Here’s how:

1. Load the rst job. Click the Open button in the Toolbar or File > Open.

2. Browse to your image and click Open.

3. After the job has ripped, highlight the printer and click Print Now, located below the nest preview (5a).

After the job has printed, it moves to the Buered Jobs section.

VI. How to Contour Cut

Thrive software sees a cut path within any vector le as long as it is dened by a specic spot color. The

default spot color name used is CutContour.

1. Highlight the printer and click on Congure Printer (6a). Click Yes to shutdown the server.

2. In the Quick Set tab click on New.

3. Give the new Quick Set a name.

4. Select the cutter marks for Contour Cutter Selection, under Cutter Options (6b).

5a: Print Now button

6b: Quick Set contour cutting options

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6a: Congure Printer in the Toolbar

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5. Enable the option Use Cutter Path Prex. The name in the text box is the spot color prex that Thrive will

use to identify the cut paths*.

6. Click OK to save the Quick Set.

7. In the main RIP-Queue window, click the Open button in the Toolbar.

8. Browse to the le you want to use for contour cutting. Select the le.

Before you click Open, choose the contour cutting Quick Set. On the right side of the Open window are

options for printer and Quick Set.

9. Select the printer (if not already listed).

10. Select the contour cutting Quick Set.

11. Click Open.

After the job has ripped, you can highlight the job to see the image preview. In this preview there is a pink

outline indicating the cut paths (6d).

12. Highlight the printer and click Print Now.

At the beginning of the printing stage, your cut le is created and ready to be used by CUT-Server.

13. In the Toolbar section click CUT-Server (6e).

* The Cutter Path Prex means any spot color that begins with the name in that eld. It is possible to create

multiple spot colors that will be used as cut paths. They just have to begin with that name. For example,

CutContour Kiss and CutContour Thru are both valid names. They will be seen by Thrive as cut paths.

6d: Cut path preview

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6e: CUT-Server in RIP-Queue’s Toolbar

6c: Choosing a Quick Set in the Open window

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14. A window appears asking to add a cutter (6f). Select your cutter and click Close.

15. In CUT-Server click Manage Cutters at the top (6g). Select the cutter and click Congure.

16. Under Port Settings, select how the cutter is connected and then click Setup (6h). Enter the required

values.

17. Click Close to save the settings.

18. Click Close on the next window.

19. Click OK in the Manage Cutters window.

20. Highlight the cut job on the left.

21. Load the printed job into the cutter.

22. Click Cut Now* located below the cut preview.

VII. Other Thrive Programs

Besides RIP-Queue and CUT-Server what do these other programs do?

RIP-Queue - This is the heart of the Thrive software. It’s in this program that jobs are ripped, nested and

printed.

Job Editor - Provides the ability to change job settings such as media, color management settings, size, tiling

and color correction. The changes apply only to a single job.

6f: Add a cutter in CUT-Server

6g: Manage Cutters in CUT-Server Toolbar

6h: Congure cutter’s Port Settings

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* Some cutters require extra steps for mark detection. This will be displayed on the cutter’s panel and not in CUT-Server.

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Layout Tool - This manual nesting tool provides the ability to adjust nests of jobs, change sizes, color correct,

and more. Jobs can be sent to RIP-Queue or directly to the printer.

CUT-Server - This program communicates to your cutters.

Media Manager - This program provides options to create or recalibrate media proles.

VIII. Basic Troubleshooting

Sometimes errors may appear during installation or in RIP-Queue. This section outlines how you can resolve

them.

Error Troubleshooting Screenshot

Failed to initialize the USB hardware key

(8a)

Hardware key is not plugged in or the

drivers are not installed correctly.

1. Make sure the hardware key is

plugged in and the light is on.

2. Is the device installed correctly in

Windows Device Manager?

3. Do not use Windows Remote

Desktop. This interferes with key

detection. Log in directly.

Job has a status of Wait for Media: Media

Mismatch (8b)

Media prole assigned to the job does

not match the prole assigned to the

printer.

1. Change the media assigned to the

job. This requires the job to re-rip.

2. Change the media assigned to the

printer. No re-rip is needed.

Job has a status of Wait for Media: Size

(8c)

Job size is larger than the printable area

for the printer’s page size.

1. Reduce the job size. Double-click the

job to open Job Properties.

2. Change the page size for the printer.

Highlight the printer and click the

gear icon.

3. Rotate the job 90 degrees. Right-

click on the job choose Edit > Rotate

> CW 90.

4. Tile the job. Highlight the job and

click Job Editor from the Toolbar.

8a: Hardware key failed to initialize

8b: Wait for media: Media Mismatch error

8c: Wait for media: Size error

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Additional Resources:

More detailed documentation and videos can found at onyxgfx.com

Onyx 18 Thrive Quick start guide

Onyx 18 Thrive Quick start guide

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