Getting Started
with ONYX
onyxgfx.com
This document will explain how to get ONYX software installed and running, so you can get printing.
The screenshots are taken from ONYX, but apply to all ONYX software products.
I. Installing the Software
II. Using the Printer & Prole Download Manager
III. First Launch in RIP-Queue
IV. A Quick Introduction to the RIP-Queue Interface
I. Installing the Software
ONYX software can be purchased as a physical license or a digital license. Please reference the section below
that matches your license type:
Digital software license:
As a part of purchasing your digital software license you were given a Software License Key, please have
your license key ready for activation during the software installation.
Physical hardware key:
The hardware key is the license to run the software. The software box includes a USB ash drive and a
hardware key. The USB ash drive contains the installation program. If your purchase was an upgrade, a
hardware key is not included; instead you will receive a key update link in an email. Run the key update
before installing the software.
The physical hardware key must be plugged into the computer prior to installing the software, as well as
when the program is running.
1. Open a le browser and navigate to the USB ash drive or software install download. Run Install_ONYX.
exe.
2. Review the End User License Agreement that pertains to your location and check the box to accept the
agreement. Click OK to install the key drivers.
V. Printing Your First Job
VI. How to Contour Cut
VII. Other ONYX Programs
VIII. Basic Troubleshooting
onyxgfx.com
3. For software key installations proceed to step 4.
For hardware key installations skip to step 5.
4. In the No License Detected Window select the option to Activate a license.
5. Optional - Change the path’s drive letter if you want to install on a different hard drive. Do not
change the folder name.
6. In the lower right, check mark your printers.
7. Click the install butt ton
bego in.
8. Click [Finish] when the installation has completed.
RIP-Queue automatically launches and the printers will need to be congured. If printers were not installed
at this point, a new printer install window appears. If the printer was installed, go to section III.
II. Using the Printer & Prole Download Manager
If your printer is not found on the USB ash drive,
you can download it by using the
Printer & Prole Download Manager.
1. Click the [Download Manager...] button to
start the Printer and Prole DL Manager.
2. Under Version select the latest ONYX version.
3. Under Manufacturer choose the printer’s manufacturer.
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4. Under Printer choose the printer model.
5. Check the box next to each Conguration name you want.
6. Click [Download Now].
7. In the Download Options window, click [Browse]. Choose a folder to save the PrnInst
file.
8. Repeat the same steps above for each printer will be using.
9. Close the Printer and Profile Download Manager when the download is finished.
Next install the printer in the printer install window. If the window was closed, double-click the RIP-Queue
shortcut on your Desktop. This will open the Printer Installer window.
10. Click [Browse].The installer will choose the folder where you downloaded the PrnInst le earlier.
11. Select the PrnInst le and click [Open].
12. Check the box next to the printer and click [Install].
13. Click [Finish] when it appears.
RIP-Queue will open once you click [Finish].
onyxgfx.com
III. First Launch in RIP-Queue
The program launches with a registration window. If you have a myonyx account, click Next and enter your
email and password. If you don’t have a myonyx account go to www.onyxgfx.com and create one.
When the program or a printer has nished installing, RIP-Queue will automatically start. A Congure Printer
Port window appears on top.
1. In Congure Printer Port, select the printer port and click [Congure].
2. Enter the required values and click [OK].
3. Click [OK] in the main Congure Printer window.
After the printers have been congured you will need to set the correct media prole and page size.
4. Highlight the printer and click the gear icon button located on the right side of the RIP-Queue window.
5. Choose a media prole that matches the material loaded in the printer. Set the Media to the name of the
material in the printer.
6. Under Page Size choose the correct page size on the printer.
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7. Change Placement to [Print Jobs Individually] or [Conserve Media]. Default value is set to [Group Jobs
Together].
IV. A Quick Introduction the RIP-Queue Interface
The RIP-Queue interface can be divided into six sections: Toolbar, Active Printers, Active Jobs, Buered Jobs,
Printer Settings and Console.
• T
oolbar contains quick launch icons for other components and RIP-Queue tools.
• Active Printers lists the printers that are installed and active in RIP-Queue.
• Active Jobs lists print jobs that are ready to rip or print.
• Buered Jobs lists jobs that have printed.
• Printer Settings lists current settings for the printer.
• Console sho ws messages report bed RIPy -Queue.
Toolbar
Active
Printers
Printer
Settings
Console
Active
Jobs
Buered
Jobs
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V. Printing Your First Job
Now that is installed, you are ready to print. Here’s how:
1. Load the rst job. Click the [Open] button in the Toolbar or File > Open.
2. Browse to your image and click [Open] .
3. After the job has ripped, highlight the printer and click [Print Now], located below the nest preview.
After the job has printed, it moves to the Buered Jobs section.
VI. How to Contour Cut
software sees a cut path within any vector file as long as it is defined by a specific spot color. The
default spot color name used is CutContour.
1. Highlight the printer and click on Congure Printer. Click [Yes] to shutdown the server.
2. In the Quick Set tab click on [New].
3. Give the new Quick Set a name.
4. Select the cutter marks for Contour Cutter Selection, under Cutter Options.
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Before you click [Open], choose the contour cutting Quick Set. On the right side of the Open window are
options for printer and Quick Set.
9. Select the printer (if not already listed).
10. Select the contour cutting Quick Set.
11. Click [Open].
After the job has ripped, you can highlight the job to see the image preview. In this preview there is a pink
outline indicating the cut paths.
12. Highlight the printer and click [Print Now].
At the beginning of the printing stage, your cut le is created and ready to be used by CUT-Server.
13. In the Toolbar section click CUT-Server.
5. Enable the option [Use Cutter Path Prefix]. The name in the text box is the spot color prefix that will
use to identify the cut paths
*.
The Cutter Path Prefix means any spot color that begins with the name in that field. It is possible to create
multiple spot colors that will be used as cut paths. They just have to begin with that name. For example,
CutContour Kiss and CutContour Thru are both valid names. They will be seen by as cut paths.
6. Click [OK] to save the Quick Set.
7. In the main RIP-Queue window, click the [Open] button in the Toolbar.
8. Browse to the file you want to use for contour cutting. Select the file.
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14. A window appears asking to add a cutter. Select your cutter and click [OK].
15. In CUT-Server click Manage Cutters at the top. Select the cutter and click [Congure].
16. Under Port Settings, select how the cutter is connected and then click [Setup] (6h). Enter the required
values.
17. Click [Close] to save the settings.
18. Click [Close] on the next window.
19. Click [OK] in the Manage Cutters window.
20. Highlight the cut job on the left.
21. Load the printed job into the cutter.
22. Click [Cut Now]* located below the cut preview.
VII. Other Programs
Besides RIP-Queue and CUT-Server what do these other programs do?
RIP-Queue - This is the heart of the software. It’s in this program that jobs are ripped, nested and printed.
Job Editor - Provides the ability to change job settings such as media, color management settings, size,
tiling and color correction. The changes apply only to a single job.
* Some cutters require extra steps for mark detection. This will be displayed on the cutter’s panel and not in CUT-Server.
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Layout Tool - This manual nesting tool provides the ability to adjust nests of jobs, change sizes, color correct,
and more. Jobs can be sent to RIP-Queue or directly to the printer.
CUT-Server - This program communicates to your cutters.
Media Manager - This program provides options to create or recalibrate media proles.
VIII. Basic Troubleshooting
Sometimes errors may appear during installation or in RIP-Queue. This section outlines how you can resolve
them.
Error Troubleshooting Screenshot
Failed to initialize the USB hardware key.
Hardware key is not plugged in or the
drivers are not installed correctly.
1. Make sure the hardware key is
plugged in and the light is on.
2. Is the device installed correctly in
Windows Device Manager?
3. Do not use Windows Remote
Desktop. This interferes with key
detection. Log in directly.
Job has a status of Wait for Media: Media
Mismatch.
Media prole assigned to the job does
not match the prole assigned to the
printer.
1. Change the media assigned to the
job. This requires the job to re-rip.
2. Change the media assigned to the
printer. No re-rip is needed.
Job has a status of Wait for Media: Size.
Job size is larger than the printable area
for the printer’s page size.
1. Reduce the job size. Double-click the
job to open Job Properties.
2. Change the page size for the printer.
Highlight the printer and click the
gear icon.
3. Rotate the job 90 degrees. Right-
click on the job choose Edit > Rotate
> CW 90.
4. Tile the job. Highlight the job and
click Job Editor from the Toolbar.
Additional Resources:
More detailed documentation and videos can found at onyxgfx.com.
onyxgfx.com
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