Alcatel Elevate Virgin Mobile Owner's manual

Available applications and services are subject to change at any time.

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TABLE OF CONTENTS

INTRODUCTION 1

AbouttheUserGuide 1

GETSTARTED 2

PartsandFunctions 2

SIMCard 3

HandlingaSIMCard 3

InsertSIMCard 4

RemoveSIMCard 6

SDCard 8

InsertSDCard 8

UnmounttheSDCard 10

RemoveSDCard 10

EraseSDCard 11

BatteryUse 12

InserttheBattery 12

RemovetheBattery 13

ChargetheBattery 14

TurnYourPhoneOnandOff 16

UsetheTouchscreen 17

ActivationandService 18

CompletetheSetupScreens 19

BASICOPERATIONS 23

Basics 23

HomeScreenandApplications(Apps)List 23

SelectOptionsandNavigateScreens 23

RecentApplications 23

PhoneSettingsMenu 23

PortraitandLandscapeScreenOrientation 23

CaptureScreenshots 24

Applications 24

LaunchApplications 24

SilentMode 25

VibrateMode 26

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AirplaneMode 26

EnterText 27

TouchscreenKeyboards 27

Swype 28

English(US)GoogleKeyboard 29

GoogleVoiceTyping 30

TipsforEditingText 31

GoogleAccount 32

CreateaGoogleAccount 32

SignIntoYourGoogleAccount 33

GooglePlayStore 34

FindandInstallanApp 34

RequestaRefundforaPaidApp 35

UpdateanApp 35

UninstallanApp 36

GetHelpwithGooglePlay 36

LockandUnlockYourScreen 36

UpdateYourPhone 37

UpdateYourPhoneSoftware 37

YOURPHONEINTERFACE 40

HomeScreenBasics 40

HomeScreenLayout 40

ExtendedHomeScreens 41

StatusBar 41

NotificationsWindow 43

CustomizetheHomeScreen 43

ChangetheWallpaper 44

AddShortcutstotheHomeScreen 44

AddWidgetstotheHomeScreen 44

AddFolderstotheHomeScreen 45

PHONEAPP 46

PlaceandAnswerCalls 46

CallUsingthePhoneDialer 46

AnswerPhoneCalls 48

In-CallScreenLayoutandOperations 50

PlaceCallsfromContacts/CallLogs 51

PlaceaCallfromContacts 52

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CallfromCallLogs 52

OptionalServices 52

VoicemailSetup 52

ListentoMultipleVoicemailMessages 54

CallerIDBlocking 55

CallWaiting 56

ConferenceCalling 56

CallForwarding 57

CallSettings 58

Contacts 59

AddaContact 59

CheckContacts 61

ContactsScreenLayout 62

EditaContact 63

DeleteaContact 63

ImportContactsfromanSDCardorStorage 64

BackUpContactstoanSDCard 64

MESSAGINGANDINTERNET 66

TextandMultimediaMessaging 66

SendaTextMessage 66

SendaMultimediaMessage(MMS) 67

SaveandResumeaDraftMessage 71

NewMessagesNotification 71

ManageMessageConversations 72

TextandMMSOptions 73

Gmail 75

CreateandSendaGmailMessage 75

CheckReceivedGmailMessages 76

OpenNewGmailMessages 76

OpenGmailMessages 76

ManageGmailMessages 77

UseGmailLabels 77

DeleteGmailThreads 77

SearchGmailMessages 77

ReportSpamorPhishingGmail 78

AddAnotherGoogle(Gmail)Account 78

SwitchingBetweenGmailAccounts 79

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Email 79

SetUpanEmailAccount 79

AddanEmailAccount 79

ComposeandSendEmail 80

OpenNewEmailMessages 81

OpenEmailMessages 81

DeleteanEmailAccount 82

ChromeBrowser 82

CAMERAANDVIDEO 83

TakePicturesandRecordVideos 83

TakeaPicture 83

ViewfinderScreen 83

RecordVideos 84

ViewPicturesandVideosUsingGallery 84

EditPictures 85

SharePicturesandVideos 86

SendPicturesorVideosbyEmail 86

SendaPictureorVideobyMultimediaMessage 87

SendPicturesorVideosUsingBluetooth 87

CameraSettings 88

SwitchCameras 88

SetCameraFunctions 88

ScanBarcodes 88

USEFULAPPSANDFEATURES 90

Navigation 90

GoogleMaps 90

Hangouts 91

GoogleSearch 91

UseGoogleSearch 91

UseGoogleVoiceSearch 92

Calculator 92

Calendar 92

AddanEventtotheCalendar 93

ViewCalendarEvents 93

SyncCalendars 94

Time 94

SetAlarms 94

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AdditionalClockFeatures 95

YouTube 95

ViewYouTubeVideos 96

PostaVideotoYouTube 96

GooglePlayMusicApp 96

PlayMusicwithGooglePlayMusic 97

GooglePlayMusicScreenLayout 97

CreatePlaylistsinGooglePlayMusic 97

Notes 98

CONNECTIVITY 99

TransferFilesbetweenYourPhoneandaComputer 99

Wi-Fi 100

TurnWi-FiOnandConnecttoaWirelessNetwork 100

Wi-FiSettings 101

DisconnectWi-Fi 101

Wi-FiDirect 102

Bluetooth 102

BluetoothInformation 103

EnabletheBluetoothFeature 103

PairBluetoothDevices 103

ConnecttoaPairedBluetoothDevice 104

SendInformationUsingBluetooth 105

ReceiveDataviaBluetooth 105

SETTINGS 107

BasicSettings 107

Wi-FiSettingsMenu 108

BluetoothSettings 109

DataUsageSettings 110

MoreSettings 111

DefaultMessagingAppSettings 112

Sound&NotificationSettings 112

DisplaySettings 113

StorageSettings 114

BatterySettings 114

AppsSettings 114

LocationSettings 115

SecuritySettings 116

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ScreenLock 117

DisabletheScreenLock 117

Language&InputSettings 118

Backup&Reset 119

Accounts 120

Date&TimeSettings 120

AccessibilitySettings 121

Printing 122

ActivatethisDevice 122

SystemUpdates 123

AboutPhone 123

CopyrightInformation 124

FORASSISTANCE 125

Troubleshooting 125

Specifications 126

VirginMobileAccountInformationandHelp 126

ManageYourAccount 127

Top-UpYourAccount 127

REGULATORYINFORMATION 128

SpecificAbsorptionRates(SAR)forWirelessPhones 128

FCCRadioFrequencyEmission 128

UsingYourPhonewithaHearingAidDevice 128

WarningStatements 130

INDEX 131

Introduction 1

INTRODUCTION

Thefollowingtopicsdescribethebasicsofusingthisguideandyournewphone.

ABOUT THE USER GUIDE

ThankyouforpurchasingyournewALCATELONETOUCHElevate.Thefollowingtopicsexplain

howbesttousethisguidetogetthemostoutofyourphone.

Accessibleservicesmaybelimitedbysubscriptioncontractconditions.

Descriptions in the User Guide

Notethatmostdescriptionsinthisguidearebasedonyourphone'ssetupatthetimeofpurchase.

Unlessotherwisenoted,instructionsbeginfromthephone'sHomescreen,whichisdisplayedby

touching .Someoperationdescriptionsmaybesimplified.

Screenshots and Key Labels

Screenshotsintheuserguidemayappeardifferentlyonyourphone.Keylabelsintheuserguide

aresimplifiedfordescriptionpurposesanddifferfromyourphone'sdisplay.

Other Notations

Intheuserguide,thephonemaybereferredtoeitheras"phone,""device,"or"handset."A

microSD™ormicroSDHC™cardisreferredtoasan"SDcard"ora"memorycard."

Get Started 2

GET STARTED

Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourphoneandwirelessservicethe

firsttime.

PARTS AND FUNCTIONS

Thesetopicsillustrateyourphone’sprimarypartsandkeyfunctions.

Phone Layout

Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandbuttons.

Part Description

Ambient light and proximity

sensor

Detectshowcloseanobjectistothesurfaceofthescreen.Thisis

typicallyusedtodetectwhenyourfaceispressedupagainstthe

screen,suchasduringaphonecall.

Whiletalkingonthephone,thesensordetectstalkactivityand

locksthekeypadtopreventaccidentalkeypress.

Self camera lens Takespicturesandrecordsvideoswhilefacingthescreen,and

allowsyoutovideoconference.

Receiver Letyouhearthecallerandautomatedprompts.

Get Started 3

Part Description

Touchscreen Displaysalltheinformationneededtooperateyourphone,such

asthecallstatus,theContactslist,andthedateandtime.Also

providesone-touchaccesstoallofyourfeaturesandapplications.

Back key

Letyoureturntothepreviousscreen,orcloseadialogbox,

optionsmenu,theNotificationspanel,oronscreenkeyboard.

Home key

ReturnsyoutotheHomescreen.

Recent apps key

Displaysalistofrecentlyusedapplications.

Power/Lock key Letyouturnthephoneonorofforturnthescreenonoroff,or

switchyourphonetosilentmode,vibrationmode,orairplane

mode.

Speaker Letyouhearthedifferentringtonesandsounds.Thespeakeralso

letsyouhearthecaller’svoiceinspeakerphonemode.

Charger/Accessory jack AllowsyoutoconnectthephonechargerortheUSBcable

(included).

Flash Helpsilluminatesubjectsinlow-lightenvironmentswhenthe

cameraisfocusingandcapturingapictureorvideo.

Volume keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthe

voicevolumeduringacall.

Camera Letsyoutakepicturesandvideos.

3.5 mm headset jack Allowsyoutoplugineitherastereoheadsetoranoptional

headsetforconvenient,hands-freeconversations.

CAUTION!Insertinganaccessoryintotheincorrectjackmaydamagethephone.

SIM CARD

TheSIMcardisanICcardcontainingphonenumberandothercustomerinformation.

Handling a SIM Card

KeepthefollowinginmindwhenhandlingaSIMcard.

n CustomerisresponsibleforanydamagecausedbyinsertingSIMcardinanother-brandICcard

reader,etc.VirginMobileisnotresponsibleinsuchcase.

n AlwayskeeptheICchipclean.

n Wipecleanwithadry,softcloth.

n Avoidapplyinglabels.MaydamageSIMcard.

n ViewinstructionsincludedwithSIMcardforhandling.

n SIMcardisthepropertyofVirginMobile.

Get Started 4

n SIMcardisreplaceable(atcost)incaseofloss/damage.

n ReturnSIMcardtoVirginMobilewhencancellingsubscription.

n ReturnedSIMcardsarerecycledforenvironmentalpurposes.

n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.

n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMcard.

VirginMobileisnotresponsiblefordamagesfromstoredinformationthatislost.

n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardorphone(SIMcard

inserted)islostorstolen.Fordetails,contactCustomerService.

n Alwayspoweroffphonebeforeinserting/removingSIMcard.

Insert SIM Card

FollowtheseinstructionstoinsertaSIMcard.Remembertopoweroffyourphonebeforeinsertinga

SIMcard.

Note:Yourphone’sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.

1. Removethebatterycover.

Get Started 5

2. Removethebattery.

3. PushSIMcardintotheslot.

l InsertgentlywithgoldICchipfacingdownward.

Note:YourphoneonlysupportsMicro-SIMcards.DonotattempttoinsertotherSIMcardtypes

suchasminiandnanocards,astheymaycausedamagetoyourphone.

Get Started 6

4. Insertthebattery.

l Alignthecontactsofthebatterywiththecontactsinthephone.

5. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Remove SIM Card

FollowtheseinstructionstoremoveaSIMcard.Remembertopoweroffyourphonebefore

removingaSIMcard.

Get Started 7

1. Removethebatterycover.

2. Removethebattery.

3. PushSIMcardoutoftheslot.

Get Started 8

SD CARD

YourphonesupportstheuseofanoptionalSDcard(notincluded)toexpanditsstoragecapacity.It

supportscardsupto32GB.Somecardsmaynotoperateproperlywithyourphone.

SD Card Cautions

Data:InformationstoredonSDcardcanbecomelostorchangedaccidentlyorasaresultof

damage.Itisrecommendedthatyoukeepaseparatecopyofimportantdata.VirginMobileis

notresponsiblefordamagesfromdatathatislostorchanged.

Reading/Writing Data:Neverpoweroffwhilereadingorwritingdata.

Battery Level:Alowbatterychargemaypreventreading/writingtoSDcard.

Handling SD card:Use/storeSDcardsawayfromthereachofinfants.Otherwiseitmay

causechokingifswallowed.

Insert SD Card

FollowthesestepstoinsertanoptionalSDcard(notincluded).Makesuretopoweryourphoneoff

beforeinsertingorremovinganSDcard.

1. Removethebatterycover.

Get Started 9

2. Removethebattery.

3. PushSDcardintotheslot.

l InsertgentlywithgoldICchipfacingdownward.

4. Insertthebattery.

Get Started 10

l Alignthecontactsofthebatterywiththecontactsinthephone.

5. Attachthebatterycover.

l Makesureallthetabsaresecureandtherearenogapsaroundthecover.

Unmount the SD Card

AlwaysunmountstheSDcardbeforeremovingitfromyourphone.

1.

Fromhome,touchApps >Settings .

2. TouchStorage.

3. TouchUnmountSD card>OK.

ThemenuoptionnamechangesfromUnmount SD cardtoMount SD card.

Remove SD Card

FollowtheseinstructionstoremoveanSDcard.Alwayspowerthephoneoffbeforeinsertingor

removinganSDcard.

1. Removethebatterycover.

Get Started 11

2. Removethebattery.

3. PushSDcardoutoftheslot.

Erase SD Card

WhenyouinsertanoptionalSDcardforthefirsttime,itisrecommendedthatyouformatitonyour

phone.

1.

Fromhome,touchApps >Settings .

2. TouchStorage.

3. TouchEraseSD card.

4.

Touch .

5.

Touch toconfirm.

AlldataontheSDcardiserased,andthecardisformattedforuseonyourphone.

Get Started 12

BATTERY USE

Thefollowingtopicsexplainhowtoinsertandremoveyourphone’sbattery.

Battery Cautions

Storage:Avoidstoringorleavingbatterywithnochargeremaining.Savedinformationand

settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix

monthsbeforestoringorleavingunusedforalongperiod.

Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect

safety.

Insert the Battery

Followtheseinstructionstoinsertyourphone’sbatterysafelyandproperly.

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

2. Insertthebattery.

Get Started 13

3. Attachthebatterycover.

Remove the Battery

Followtheseinstructionstoremoveyourphone’sbattery.Alwayspowerthephoneoffbefore

removingthebattery.

1. Removethebatterycover.

l Liftgentlyinthedirectionshown.

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Alcatel Elevate Virgin Mobile Owner's manual

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