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Moto G

Motorola Moto G User manual

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TABLE OF CONTENTS
INTRODUCTION 1
AbouttheUserGuide 1
DescriptionsintheUserGuide 1
Help 1
GETSTARTED 3
PhoneLayout 3
InsertCards 4
SIMCards 4
RemovetheBackCover 5
InstallSIMandaMemoryCard 6
ReplacetheBackCover 7
ChargeYourPhoneBattery 7
TurnYourPhoneOnandOff 8
TurnYourScreenOnandOff 8
ActivationandService 10
CompletetheSetupScreens 10
RetrieveDatafromYourOldPhone 13
BASICOPERATIONS 16
Basics 16
HomeScreenandApplications(Apps)List 16
SelectOptionsandNavigateScreens 17
RecentApplications 17
PhoneSettingsMenu 18
AdjusttheSoundVolume 19
FindYourPhoneNumber 22
AppList 23
PortraitandLandscapeScreenOrientation 24
CaptureScreenshots 24
Search 24
GoogleNow 25
VoiceCommands 26
MotoAssist,Actions,andDisplay 27
EnterText 29
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TouchscreenKeyboard 29
TextEntrySettingsandDictionary 31
TipsforEditingText 31
VoiceTyping 32
StolenorLostPhone 32
YOURPHONEINTERFACE 33
HomeScreenBasics 33
HomeScreenLayout 33
ExtendedHomeScreens 34
StatusBar 35
StatusBarNotifications 36
QuickSettings 37
CustomizetheHomeScreen 38
ChangetheWallpaper 38
AddShortcutstotheHomeScreen 39
AddWidgetstotheHomeScreen 40
CreateShortcutGroups 41
PHONEAPP 43
MakePhoneCalls 43
CallUsingthePhoneDialer 43
CallfromSpeedDialList 44
CallfromRecentCalls 44
CallfromContacts 44
CallfromHistoryList 45
CallaNumberinaTextMessageorEmailMessage 45
CallfromFavorites 45
CallEmergencyNumbers 46
ReceivePhoneCalls 46
Voicemail 48
ActivateYourVoicemail 48
VoicemailNotification 48
VisualVoicemail 49
SetUpVisualVoicemail 49
RetrieveVoicemailsinVisualVoicemail 50
VisualVoicemailOptions 52
ChangeYourGreetingorPassword 53
PhoneCallOptions 53
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In-callOptions 53
Makea3-WayCall 53
Contacts 54
GetStartedwithContacts 54
AddaContact 56
SaveaPhoneNumber 56
EditaContact 56
SyncorTransferContacts 57
CallorTextContacts 57
MakeorAddGroups 58
MESSAGINGANDINTERNET 59
TextandMultimediaMessaging 59
SendaTextMessage 59
SendaMultimediaMessage(MMS) 60
SaveandResumeaDraftMessage 60
NewMessagesNotification 61
MessageOptions 61
GmailandGoogle 62
CreateaGoogleAccount 62
GmailAccounts 63
EditAccountSettings 66
Email 66
AddanEmailAccount(POPorIMAP) 66
AddaCorporateSyncAccount 67
ComposeandSendEmail 68
ChatUsingHangouts 68
DownloadAppsfromtheWeb 69
WirelessEmergencyAlerts 70
YourCloud 70
ChromeBrowser 71
CAMERAANDVIDEO 74
CameraOverview 74
TakePhotos 74
PhotoOptions 76
Edit,ShareorDeletePhotos 77
RecordVideos 77
CaptureYourScreen 78
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ViewPhotosandVideos 78
EditYourGalleryPhotos 79
OrganizePhotos 80
USEFULAPPSANDFEATURES 81
Calendar 81
Clock 82
Calculator 83
SocialNetworkingAccounts 83
Facebook 83
Twitter 84
GooglePlayStore 85
FindandInstallanApp 85
CreateaGoogleWalletAccount 86
RequestaRefundforaPaidApp 86
ManageorRemoveApps 87
GoogleMaps 87
GooglePlayMusic 90
GetMusic 91
TipsandTricks 91
WatchonGooglePlay 92
Google+ 92
GooglePlayGames 93
GooglePlayBooks 94
GooglePlayNewsstand 94
FMRadio 95
YouTube 95
UpdateYourPhone 95
UpdateYourProfile 95
CONNECTIVITY 96
Wi-Fi 96
TurnWi-FiOnorOff 96
Wi-FiSearchandConnect 97
Wi-FiModes 97
BluetoothConnections 97
TurnBluetoothOnorOff 97
ConnectNewDevices 97
ReconnectDevices 98
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DisconnectDevices 98
RenamethePhone 98
RenameaPairedDevice 98
ConnectYourPhonetoYourComputer 99
Wi-FiHotspot 100
SetUptheHotspot 100
ActivatingtheHotspot 100
SETTINGS 101
BasicSettings 101
Wi-FiSettings 103
Bluetooth 104
DataUsage 104
AirplaneMode 105
DefaultSMSApp 106
Tethering&PortableHotspot 106
VPN 106
MobileNetworks 107
EmergencyBroadcasts 107
DisplaySettings 108
BrightnessLevel 108
AdaptiveBrightness 108
Wallpaper 108
Sleep 108
Daydream 108
ScreenNotifications 108
FontSize 109
WhenDeviceisRotated 109
CastScreen 109
SoundandNotificationSettings 109
AudioEffects 110
Sound 110
AlsoVibrateforCalls 111
Interruptions 111
Ringtones 111
OtherSounds 111
WhenDeviceIsLocked 111
AppNotifications 112
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NotificationAccess 112
StorageSettings 112
SDCard 113
USBComputerConnection 113
USBStorage 114
BatterySettings 114
CheckBatteryUsage 114
BatterySaver 114
TipstoMonitorandConserveBatteryPower 115
ChargingtheBattery 116
AppSettings 116
LocationSettings 117
SecuritySettings 117
ScreenLock 118
AutomaticallyLock 120
PowerButtonInstantlyLocks 120
OwnerInfo 121
SmartLock 121
EncryptPhone 122
SetUpSIMCardLock 122
MakePasswordsVisible 122
DeviceAdministration 122
UnknownSources 123
StorageType 123
TrustedCredentials 123
InstallfromSDCard 123
TrustAgents 123
ScreenPinning 123
AppswithUsageAccess 124
AccountSettings 124
LanguageandInputSettings 125
Language 125
KeyboardandInputMethodSettings 126
VoiceInput 128
Text-to-speechOutput 128
Mouse/Trackpad 128
MotorolaPrivacySettings 128
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BackupandResetSettings 129
MotorolaIDSettings 129
ActivateDevice 130
SystemUpdate 130
DateandTimeSettings 130
AccessibilitySettings 130
TalkBack 131
SwitchAccess 132
Captions 133
MagnificationGestures 133
LargeText 133
HighContrastText 134
PowerButtonEndsCall 134
Auto-rotateScreen 134
SpeakPasswords 134
AccessibilityShortcut 134
Text-To-SpeechOutput 134
Touch&HoldDelay 135
ColorInversion 135
ColorCorrection 135
MoreAccessibilityOptions 135
Printing 138
AboutPhone 138
CopyrightInformation 139
FORASSISTANCE 140
Troubleshooting 140
VirginMobileAccountInformationandHelp 141
ManageYourAccount 141
Top-UpYourAccount 142
MotorolaMobilityLLCGlobalLimitedWarranty 142
SAFETY,REGULATORY&LEGAL 146
INDEX 157
Introduction 1
INTRODUCTION
YourMotoG™isbuilttokeepupwithyou.Ithasacrispdisplaythat’swater-resistant,thelatest
software,andabatterythatlastsallday.Youcanevencustomizeyourphonetomatchyourstyle
withMotorolaBandsandGripShells.
Note:MotorolaGripShellsaresoldseparately.Availabilityvariesbycountry.
Caution:Beforeusingyourphone,pleasereadthesafety,regulatoryandlegalinformation
providedwithyourproduct.
ABOUT THE USER GUIDE
Thefollowingtopicsdescribethebasicsofsetup,customizing,andusingyournewphone.
IntroductorytopicsexplaincommonoressentialfeaturesandtheSettingssectiongivesyoumorein
depthtopiccoverage.
DESCRIPTIONS IN THE USER GUIDE
Descriptionsinthisguidemayvarybasedonyourphone'ssetupatthetimeofpurchaseandother
settingsyoumayhaveselected.Unlessotherwisenoted,instructionsbeginfromthephone'shome
screen,whichisdisplayedbytapping locatedabovethebottomcenterofthephone.
Inthisuserguide,thephonemaybereferredtoeitheras"phone"ora"device."AmicroSD™or
microSD™cardisreferredtoasan"SDCard"ora"memorycard."
Note:Certainappsandfeaturesmaynotbeavailableinallcountries.
HELP
Gethelpforyourphoneinafewdifferentways.
Asyouselectexploreyournewphone,manyfeaturesprovideinitialassistancetogetyoustarted.In
almosteveryGoogleapp,youcangethelp.
n Fromhome,tap >Help and Feedback.
n ViewtheGoogleHelpCentersonlineatwww.google.com/support.
n
Fromhome,tapApps >Help forgeneralinstructionswithyourphone.
n
Fromhome,tapMenu andcheckforanyhelpfiles.
n
Forhelpcustomizingyourphonefeatures,fromhome,tapApps >Moto andexplore
Assist,ActionsandDisplay.
n ForonlineVirginMobileassistance,fromhome,visitvirginmobileusa.com.
Startfindingyourwayaround:
Introduction 2
n Tap:Selectaniconoroption.
n Touch and hold:Openoptionsforitemsinlistsorcopyingashortcuticonfromtheappsscreento
thehomescreen.
n Swipe:Scrollthroughlistsorbetweenscreens.
n
Back:TapBack togotothepreviousscreen.
n
Home:TapHome toreturntothehomescreen.
n
Overview:TapOverview toseerecentappsyou’veopened.Tapanappinthelisttoreopen
it.Toremoveanappfromthelist,swipeitleftorright.Toscrollthelist,swipeupordown.
n
Close keyboard:Tocloseatouchscreenkeyboardaftertyping,tap .
Note:Formoreactions,seeSelectOptionsandNavigateScreens.
Tip:Duringacall,youcanleavethecallscreenandsearchorlookatotherscreensandsettings.To
returntothecallscreen,tapHome >Phone >Return to call in Progress.
Get Started 3
GET STARTED
ThefollowingtopicsgiveyoualltheinformationyouneedtosetupyourMotoGandVirginMobile
servicethefirsttime.
PHONE LAYOUT
Thefollowingillustrationoutlinesyourphone’sprimaryexternalfeaturesandkeys.
Note:Yourphonemaylookalittledifferent.
Important:ThisproductmeetstheapplicablenationalorinternationalRFexposureguidance
(SARguideline)whenusednormallyagainstyourheador,whenwornorcarried,atadistanceof
1.5cmfromthebody.TheSARguidelineincludesaconsiderablesafetymargindesignedtoassure
thesafetyofallpersons,regardlessofageandhealth.
Caution:Beforeusingyourphone,pleasereadthesafety,regulatoryandlegalinformation
providedwithyourproduct.
Key Functions
Part Description
Headphone Jack Allowsyoutopluginanoptionalheadsetforconvenient,hands-free
conversations.
Get Started 4
Part Description
Front Camera Lens Takespicturesandrecordsvideoswhilefacingthescreen,andallows
youtovideoconference.
PowerKey Letsyouturnthephoneonorofforturnthescreenonoroff,orswitch
yourphonetosilentmode,vibrationmode,orairplanemode.
Volume Keys Allowsyoutoadjusttheringtoneormediavolumeoradjustthevoice
volumeduringacall.
Micro USB/Charger
Jack
AllowsyoutoconnectthephonechargeroraUSBcable(included).
Microphone Transmitsyourvoiceforphonecallsorrecordyourvoiceorambient
soundsforvoicerecordingsandvideos.
Photo/Video Camera Onthefrontandback,theyallowyoutakepicturesandvideos.
Speaker Frontfacingaudiosoundletsyouenjoyaqualityaudioexperience.
Proximity Sensor Detectsachangeinlight,usedwiththeTalkbackfeaturefoundin
Accessibilitysettings.
Return orBack
Closesanoptionmenuorreturnsyoutothepreviousscreen.
Home
Returnsyoutothehomescreen.
Overview
Showsalistofthelastapps,widgets,andsettingsyouopenedor
visited.
CAUTION:Insertinganaccessoryintotheincorrectjackmaydamagethephone.
INSERT CARDS
Yourphone'sSIMcardmayalreadybeinstalled.IfyouhaveanoptionalmicroSDcardinsertit
beforeturningonyourphone.
SIM Cards
TheSIMcardisanIntegratedCircuit(IC)cardcontainingphonenumbersandothercustomer
information.
About the SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.Customerisresponsibleforanydamage
causedbyinsertingSIMCardinanother-brandICcardreader,etc.VirginMobileisnotresponsiblein
suchcase.
n AlwayskeeptheSIMcardclean.Ifnecessarywipeitcleanwithadry,softcloth.
n AvoidapplyinglabelsasthismaydamageSIMCard.
n SeeinstructionsincludedwithSIMCardforhandling.
Get Started 5
n SIMCardsarethepropertyofVirginMobileandarereplaceable(atcost)incaseofloss/damage.
n ReturnSIMCardtoVirginMobilewhencancellingyoursubscription.
n SIMCardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredonSIMCard.
VirginMobileisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMCardorphone(SIMCard
inserted)islost/stolen.Fordetails,contactCustomerService.
n Alwayspoweroffphonebeforeinserting/removingSIMCard.
Remove the Back Cover
Youmayneedtoremovethecovertoinsertcards,butbesuretoreplaceitproperlytoensurewater
resistance.
Note:Ifyouhavenocardstoinstallthenskipremovingthebackcover.
n Putyourfingerinthebottomcornerholeandpryitoff.
Caution:Don'tusetoolstoremovethecover—doingsomaydamageyourphone.
Get Started 6
Install SIM and a Memory Card
PutintheSIMcard(ifit’snotalreadyin)andanoptional,formemoryexpanding,microSDcard.
n SIM-Withthegoldcontactsfacingup,pushtheMicroSIMcardintothetopslot.
n Memory card (microSD)-Withthewritingfacingup,pushthecardintobottomslotuntilyouhear
afaintclick.
Caution:MakesureyouusethecorrectsizeSIMcard,donotcutthecard,anddon’tuseadapters
withyourMicroSIMcard.
Note:Toremoveacardfromaslot,pushitintoreleaseit.Thenslideitout.
Get Started 7
Replace the Back Cover
Yourphoneiswaterresistant,butitdependsonyouputtingthecoveronproperly.
Toreplacethebackcover:
1. Alignthetopofthecoverwiththephoneandwiththecameraandflashareaonthebackofyour
phone.
2. Pressallthewayaroundtheedgesofthephoneandallaroundthecameraflashareauntilthe
coverissecurelyinplace.
3. PressandholdthePowerKeytoturnthephoneon.
Note:Yourphone’sbatteryshouldhaveenoughchargeforthephonetoturnonandfindasignal,
runthesetupapplication,setupvoicemail,andmakeacall.Youshouldfullychargethebatteryas
soonaspossible.
CHARGE YOUR PHONE BATTERY
Youmayneedtochargethephonebatterytobeginsettingupyourphone.Yourphonemayalready
bepartlycharged.
1. PlugtheUSBconnectorintothecharger/accessoryjackonthebottomofyourphone.
Get Started 8
2. PlugtheACadapterintoanelectricaloutlet.Fullychargingabatterymaytakeuptothreehours.
YourphonemayturnonwhenyouconnecttheACadaptertotheoutlet—thisisnormal.
Tip:WiththeACadapterpluggedin,thetimeneededtochargeyourphonedisplaysonthehome
screen.
Warning:Don'ttrytoremoveorreplacethebatteryyourself—doingsomaydamagethebattery
andcouldcauseburningandinjury.Ifyourphonebecomesunresponsive,tryareboot—pressand
holdthePower Keyuntilthescreengoesdark,andyourphonerestarts.
Anytimeyouwanttoseewhat'susingupphonebatterypower,tapApps >Settings >
Battery.
Fortipsonsavingbatterypower,seeTipstoMonitorandConserveBatteryPower.
TURN YOUR PHONE ON AND OFF
Theinstructionsbelowexplainhowtoturnyourphoneonandoff.
Turn Your Phone On
n PressandholdthePowerKey.
Turn Your Phone Off
1. PressandholdthePowerKeytoopenthepoweroffpop-up.
2. TapPower offtoturnthephoneoff.
Note:TochangeWi-Fi,Bluetooth
®
,Airplanemode,andothersettings,atthetopofthescreen
dragthestatusbarwithtwofingers.Forevenmoresettings,tap .
TURN YOUR SCREEN ON AND OFF
Yourphoneallowsyoutoquicklyturnthescreenoffwhennotinuseandtoturnitbackonand
unlockitwhenyouneedit.Forinformationonhowtosetupsecurityoptionstoavoidunauthorized
accesstoyourphone,seeSetupScreenLocksettings.
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Turn the Screen Off When Not in Use
n Toquicklyturnthescreenoff,pressthePowerKey.PressthePowerKeyagaintoturnon
yourphonescreenandshowthelockscreen.
Tosavebatterypower,thephoneautomaticallyturnsoffthescreenafteracertainperiodoftime
whenyouleaveitidle.Youwillstillbeabletoreceivemessagesandcallswhilethephone’sscreen
isoff.
Note:Forinformationonhowtoadjustthetimebeforethescreenturnsoff,seeSleep.
Note:Forinformationonhowtosetupascreenlock,seeSetUpScreenLock.
Turn the Screen On and Unlock It
1. Toturnthescreenon,pressthePowerKey.
2. Swipeuptounlockthescreen.
l Ifyouhavesetupascreenlock,youwillbepromptedtodrawthepatternorenterthe
passwordorPIN.SeeSetUpScreenLock.
Note:Duringacall,yourscreenmightstaydarkifthesensorjustabovethetopofthescreenis
covered.Don'tusecoversorscreenprotectors(evenclearones)thatcoverthissensor.
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ACTIVATION AND SERVICE
Beforeusingyourphone,youmustsetupyourservicewithVirginMobile.Youwillneedyour
phone’sserialnumber(MEID),printedonastickerinsidethebatterycompartment.
FormoreinformationaboutyourVirginMobileaccount,seeVirginMobileAccountInformationand
Help.
Create Your Account and Pick Your Plan
SetupyourVirginMobileaccount.
1. Fromyourcomputer,visitvirginmobileusa.comandclickActivate.
2. ChooseanactivationoptionandclickNext.ThenenteryourzipcodeandclickNext.
3. Whenprompted,entertheserialnumber(MEID)printedonthestickerlocatedonthebackofyour
phoneinthebatterycompartment.Thisnumbercanalsobefoundonthebottompanelofthe
phone’spackage.
4. Followtheremaininginstructionstochooseyourplanandselectapaymentmethod.
5. Followtheactivationinstructionsbelowandyou’llbeabletostartusingyourphone.
Activate Your Phone
Aftersettingupyouraccountonvirginmobileusa.com,simplyturnyourdeviceon.Yourdeviceis
designedtoactivateautomatically.IfyouareswappingfromanotherVirginMobiledevicetoanew
one,besuretoturnofftheolddevicebeforeswappingtheserialnumber(MEID).OncetheMEID
swapiscomplete,turnonthenewdeviceandtheprogramminginformationwillbepushedtoyour
deviceautomatically.
Youcanalsostarttheactivationprocessmanually.
n
Fromhome,tapApps >Settings >Activate this device
COMPLETE THE SETUP SCREENS
Thesetupscreenshelpyousetupcertainfeaturesandpreferencesonyourphone.Onceyour
phonehasbeenturnedon,youwillseeaWelcomemessage.Youcanthencompletethesetup
process.Ifyourscreendarkens(timesout)pressthePower Keyontherightsideofthephone.
Note:Youmaybeabletocompletethesetupscreensbeforeyourphonehasbeenactivatedonyour
account.
FromtheWelcomescreen,selectalanguageandtap togetstarted.
1. Select Wi-Fi–SignontoanavailableWi-Finetwork.ForsecuredWi-Finetworks,youwill
needtoenterapassword.TapACCEPT AND CONTINUE.
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Note:YoucantapSKIPtocompletethisoptionlater.UsingWi-Fitodownloadavoidscellulardata
charges.Youwillneedtocompletedownloadsforoptimaluseofyourphone.SeeWi-Fiformore
details.
2. About your privacy–TapPrivacy Settingstoseetheprivacyoptions,thentapACCEPT
AND CONTINUE.
Yourphonemayloadsomesoftwareupdates.
Note:YoudonotneedtosignupforaGoogleAccounttouseyourphone.However,todownload
appsfromtheGooglePlayStoreapp,youmustlinkyourphonetoaGoogleAccount.
3. Add your account–CompletethestepstosignintoyourcurrentGoogleAccount,ortap
CREATE A NEW ACCOUNTtosetupanewGoogleAccount.TapSKIPtoadditlater.The
followingoptionsmayapplydependingonyourselection:
l Sign in–EnteryourGmail™addressandthenyourpasswordandtapNext.
l Or create a new account–Ifyoudon'thaveaGoogleAccount,followtheinstructionsto
signupforanewGoogleAccount.Followthepromptstoenteryourfirstandlastnames,
createanemailaddress(Gmail),createapassword,enterrescueinformation(aphone
numberincaseyouforgettourpassword),anoptiontojoinGoogle+,andanoptionto
enablepurchasesfromtheGooglePlayStoreapp.TapNextbetweeneachscreen.
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l Set up payment info–Tapapaymentchoice, Add credit or debit cardorRedeem,
andfollowtheprompts.
–or–
TapRemind me laterandtapNext.
Note:IfyouchooseDon’t sign in,youwillnotbeabletodownloadfromGooglePlay,backupand
syncappstoGoogle,oractivatedeviceprotectionservices.
4. Protect your phone–TapSET SCREEN LOCK NOWtosetuponeofthefollowingtounlock
yourphone:
l Pattern:Drawapattern.
l PIN:Enterfourtosixteendigits.
l Password:Enterfourtosixteenletters,digits,orsymbols.
Note:Rememberwhatyousetuptostartprotectingyourphone.Youcanalwayschangethislater
andcustomizewhenandwhereyourphonelocksforsafety.
Tip:OtheroptionsareNoneorSwipebuttheseoptionsdonotsecureyourphone.
5. Notification–ChoosethetypeofmessagesyouarenotifiedaboutandtapNEXT.
6. Google Services –ReadimportantdataabouthowGoogleservicescanimproveyourphone
experienceandtapNEXT.
7. Get Google Now–GoogleNowremembersyourvoice,placesyougo,browsingactivityand
more.TapYes, I’m intooptinforthishelpfulserviceoradditlater.TapNEXT.
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