ThinkPad Edge 11

Lenovo ThinkPad Edge 11, ThinkPad Edge E10 Hardware Maintenance Manual

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ThinkPadEdge11”andE10
HardwareMaintenanceManual
ThinkPadEdge11”andE10
HardwareMaintenanceManual
Note
Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder
AppendixA“Notices”onpage119
.
FirstEdition(September2010)
©CopyrightLenovo2010.
LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare
soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto
use,reproductionanddisclosure.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant
aGeneralServicesAdministration“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforth
inContractNo.GS-35F-05925.
Contents
Aboutthismanual...........vii
Chapter1.Safetyinformation.....1
Generalsafety................2
Electricalsafety...............3
Safetyinspectionguide............5
Handlingdevicesthataresensitivetoelectrostatic
discharge..................6
Groundingrequirements............6
Safetynoticesmultilingualtranslations.....7
Chapter2.Importantservice
information..............29
StrategyforreplacingFRUs.........29
Strategyforreplacingaharddiskdrive...30
Importantnoticeforreplacingasystem
board................30
Howtouseerrormessage........30
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................30
Productdenition............30
FRUidenticationforCTO,CMV,andGAV
products...............31
Chapter3.Generalcheckout.....33
Whattodorst..............33
Checkoutguide..............34
DiagnosticsusingPC-DoctorforDOS....34
LenovoThinkVantageToolbox.......37
FRUtests...............38
Powersystemcheckout...........39
Checkingtheacadapter.........39
Checkingoperationalcharging......39
Checkingthebatterypack........40
Checkingthebackupbattery.......40
Chapter4.Relatedservice
information..............43
RestoringthefactorycontentsbyusingRecovery
DiscSet.................43
Passwords................44
Power-onpassword...........44
Hard-diskpassword...........44
Supervisorpassword..........45
Howtoremovethepower-onpassword...45
Howtoremovethehard-diskpassword...45
Powermanagement............46
Screenblankmode...........46
Sleeporstandbymode.........46
Hibernationmode...........47
Symptom-to-FRUindex...........47
Numericerrorcodes..........48
Errormessages............50
No-beepsymptoms...........50
LCD-relatedsymptoms.........51
Intermittentproblems..........51
Undeterminedproblems.........51
Chapter5.Statusindicators.....53
Chapter6.Fnkeycombinations...55
Chapter7.FRUreplacement
notices................59
Screwnotices...............59
Retainingserialnumbers...........59
Restoringtheserialnumberofthesystem
unit.................60
RetainingtheUUID...........60
ReadingorwritingtheECAinformation...61
Chapter8.Removingandreplacinga
FRU..................63
BeforeservicingThinkPadEdge11”......64
1010Batterypack.............65
1020Bottomdoor.............66
1030Harddiskdrive(HDD)..........68
1040DIMM................69
1050PCIExpressMiniCardforwirelessLAN..70
1060PCIExpressMiniCardforwirelessWAN..72
1070Keyboard..............73
1080Palmrestassembly,power-onboard
assembly(withcable),andmicrophone.....76
1090Bluetoothdaughtercard(BDC-2).....80
1100I/Oboard..............81
1110Speakerassembly...........82
1120Systemboard,fanassembly,andbackup
battery..................83
1130LCDunit...............88
1140CRTboardassembly(withcable).....90
1150DC-incableandbasecoverassembly...91
2010LCDbezelassembly..........93
2020Integratedcamera...........94
2030LCDpanel,hinges,andLCDcable....95
2040AntennakitandLCDrearcoverassembly..98
©CopyrightLenovo2010
v
Chapter9.Locations.........99
Frontview................99
Rearview.................100
Bottomview...............100
Chapter10.Partslist........101
Overall..................102
LCDFRUs................107
Keyboard.................110
ACadapters...............111
Miscellaneousparts............111
Powercords...............112
Recoverydiscs..............113
Windows7HomeBasic(32bit)DVDs....113
Windows7HomePremium(32bit)DVDs..113
Windows7HomePremium(64bit)DVDs..114
Windows7Professional(64bit)DVDs....115
Windows7Starter(32bit)DVDs......116
Commonservicetools...........117
AppendixA.Notices........119
Trademarks................120
viThinkPadEdge11”andE10HardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
®
products:
ThinkPadEdge11"andE10
MT0328and2545
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1
.
©CopyrightLenovo2010
vii
viiiThinkPadEdge11”andE10HardwareMaintenanceManual
Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.
“Generalsafety”onpage2
“Electricalsafety”onpage3
“Safetyinspectionguide”onpage5
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage6
“Groundingrequirements”onpage6
“Safetynoticesmultilingualtranslations”onpage7
©CopyrightLenovo2010
1
Generalsafety
Followtheserulestoensuregeneralsafety:
Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
2ThinkPadEdge11”andE10HardwareMaintenanceManual
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
Disconnectallpowerbefore:
Performingamechanicalinspection
Workingnearpowersupplies
Removingorinstallingmainunits
Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
Powersupplyunits
Pumps
Blowersandfans
Motorgenerators
Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
Chapter1.Safetyinformation3
Ifanelectricalaccidentoccurs:
Usecaution;donotbecomeavictimyourself.
Switchoffpower.
Sendanotherpersontogetmedicalaid.
4ThinkPadEdge11”andE10HardwareMaintenanceManual
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wiregroundcontinuity
for0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Chapter1.Safetyinformation5
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Avoidcontactwithotherpeople.
Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note:
TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.
Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
6ThinkPadEdge11”andE10HardwareMaintenanceManual
Safetynoticesmultilingualtranslations
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
English
Arabic
BrazilianPortuguese
French
German
Hebrew
Japanese
Korean
Spanish
TraditionalChinese
Chapter1.Safetyinformation7
DANGER
BeforethecomputerispoweredonafterFRUreplacement,makesureallscrews,springs,andothersmall
partsareinplaceandarenotleftlooseinsidethecomputer.Verifythisbyshakingthecomputerandlistening
forrattlingsounds.Metallicpartsormetalakescancauseelectricalshorts.
DANGER
Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery,
rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances
orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.
DANGER
Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or
short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe
batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult
inignitionorexplosionofthebattery.
DANGER
Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized
connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater.
Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate
partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.
DANGER
IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash
theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare
presentafterwashing.
8ThinkPadEdge11”andE10HardwareMaintenanceManual
DANGER
Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.
DANGER
Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto
burnpersonnelorcombustiblematerials.
DANGER
UnlesshotswapisallowedfortheFRUbeingreplaced,doasfollowsbeforeremovingit:poweroffthe
computer,unplugallpowercordsfromelectricaloutlets,removethebatterypack,anddisconnectany
interconnectingcables.
Chapter1.Safetyinformation9
10ThinkPadEdge11”andE10HardwareMaintenanceManual
Chapter1.Safetyinformation11
PERIGO
Algumasbateriasreservacontêmumapequenaquantidadedeníquelecádmio.Nãodesmonteumabateriareserva,
recarregue-a,jogue-anofogoounaágua,oudeixe-aentraremcurto-circuito.Descarteabateriaconformerequerido
pelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadasapropriadas.Ousodeumabateria
incorretapoderesultaremcombustãoouexplosãodabateria.
PERIGO
Opacotedabateriacontémumapequenaquantidadedeníquel.Nãoodesmonte,jogue-onofogoounaágua,
oudeixe-oentraremcurto-circuito.Descarteopacotedabateriaconformerequeridopelasleisouregulamentos
locais.Usesomenteabaterianasparteslistadasapropriadasaosubstituiropacotedabateria.Ousodeumabateria
incorretapoderesultaremcombustãoouexplosãodabateria.
PERIGO
Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseuconector
polarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdodesuacélulaàágua.
Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadas
apropriadas.Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.
PERIGO
SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveasáreas
afetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgumsintoma
causadopelouidosurgirapósalavagem.
PERIGO
Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.
12ThinkPadEdge11”andE10HardwareMaintenanceManual
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