Lenovo ThinkPad Edge 11 Hardware Maintenance Manual

ThinkPadEdge11”andE10

HardwareMaintenanceManual

ThinkPadEdge11”andE10

HardwareMaintenanceManual

Note

Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder

AppendixA“Notices”onpage119

.

FirstEdition(September2010)

©CopyrightLenovo2010.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare

soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto

use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant

aGeneralServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth

inContractNo.GS-35F-05925.

Contents

Aboutthismanual...........vii

Chapter1.Safetyinformation.....1

Generalsafety................2

Electricalsafety...............3

Safetyinspectionguide............5

Handlingdevicesthataresensitivetoelectrostatic

discharge..................6

Groundingrequirements............6

Safetynotices—multilingualtranslations.....7

Chapter2.Importantservice

information..............29

StrategyforreplacingFRUs.........29

Strategyforreplacingaharddiskdrive...30

Importantnoticeforreplacingasystem

board................30

Howtouseerrormessage........30

StrategyforreplacingFRUsforCTO,CMV,and

GAV...................30

Productdenition............30

FRUidenticationforCTO,CMV,andGAV

products...............31

Chapter3.Generalcheckout.....33

Whattodorst..............33

Checkoutguide..............34

DiagnosticsusingPC-DoctorforDOS....34

LenovoThinkVantageToolbox.......37

FRUtests...............38

Powersystemcheckout...........39

Checkingtheacadapter.........39

Checkingoperationalcharging......39

Checkingthebatterypack........40

Checkingthebackupbattery.......40

Chapter4.Relatedservice

information..............43

RestoringthefactorycontentsbyusingRecovery

DiscSet.................43

Passwords................44

Power-onpassword...........44

Hard-diskpassword...........44

Supervisorpassword..........45

Howtoremovethepower-onpassword...45

Howtoremovethehard-diskpassword...45

Powermanagement............46

Screenblankmode...........46

Sleeporstandbymode.........46

Hibernationmode...........47

Symptom-to-FRUindex...........47

Numericerrorcodes..........48

Errormessages............50

No-beepsymptoms...........50

LCD-relatedsymptoms.........51

Intermittentproblems..........51

Undeterminedproblems.........51

Chapter5.Statusindicators.....53

Chapter6.Fnkeycombinations...55

Chapter7.FRUreplacement

notices................59

Screwnotices...............59

Retainingserialnumbers...........59

Restoringtheserialnumberofthesystem

unit.................60

RetainingtheUUID...........60

ReadingorwritingtheECAinformation...61

Chapter8.Removingandreplacinga

FRU..................63

BeforeservicingThinkPadEdge11”......64

1010Batterypack.............65

1020Bottomdoor.............66

1030Harddiskdrive(HDD)..........68

1040DIMM................69

1050PCIExpressMiniCardforwirelessLAN..70

1060PCIExpressMiniCardforwirelessWAN..72

1070Keyboard..............73

1080Palmrestassembly,power-onboard

assembly(withcable),andmicrophone.....76

1090Bluetoothdaughtercard(BDC-2).....80

1100I/Oboard..............81

1110Speakerassembly...........82

1120Systemboard,fanassembly,andbackup

battery..................83

1130LCDunit...............88

1140CRTboardassembly(withcable).....90

1150DC-incableandbasecoverassembly...91

2010LCDbezelassembly..........93

2020Integratedcamera...........94

2030LCDpanel,hinges,andLCDcable....95

2040AntennakitandLCDrearcoverassembly..98

©CopyrightLenovo2010

v

Chapter9.Locations.........99

Frontview................99

Rearview.................100

Bottomview...............100

Chapter10.Partslist........101

Overall..................102

LCDFRUs................107

Keyboard.................110

ACadapters...............111

Miscellaneousparts............111

Powercords...............112

Recoverydiscs..............113

Windows7HomeBasic(32bit)DVDs....113

Windows7HomePremium(32bit)DVDs..113

Windows7HomePremium(64bit)DVDs..114

Windows7Professional(64bit)DVDs....115

Windows7Starter(32bit)DVDs......116

Commonservicetools...........117

AppendixA.Notices........119

Trademarks................120

viThinkPadEdge11”andE10HardwareMaintenanceManual

Aboutthismanual

ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad

®

products:

ThinkPadEdge11"andE10

MT0328and2545

Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.

Important:

ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use

thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.

BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”

onpage1

.

©CopyrightLenovo2010

vii

viiiThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation

Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice

aThinkPadNotebook.

•“Generalsafety”onpage2

•“Electricalsafety”onpage3

•“Safetyinspectionguide”onpage5

•“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage6

•“Groundingrequirements”onpage6

•“Safetynotices—multilingualtranslations”onpage7

©CopyrightLenovo2010

1

Generalsafety

Followtheserulestoensuregeneralsafety:

•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.

•Whenliftinganyheavyobject:

1.Makesurethatyoucanstandsafelywithoutslipping.

2.Distributetheweightoftheobjectequallybetweenyourfeet.

3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.

4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe

musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat

youthinkistooheavyforyou.

•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.

•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare

notinahazardousposition.

•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing

themachine.

•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.

•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour

sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.

•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8

centimeters(3inches)fromtheend.

•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.

Attention:Metalobjectsaregoodelectricalconductors.

•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using

solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.

•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice

thatiswornordefective.

•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.

•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan

louversorcoverthemwithlabelsorstickers.

2ThinkPadEdge11”andE10HardwareMaintenanceManual

Electricalsafety

Observethefollowingruleswhenworkingonelectricalequipment.

Important:

Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial

thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.

Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto

decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical

accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.

•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.

•Disconnectallpowerbefore:

–Performingamechanicalinspection

–Workingnearpowersupplies

–Removingorinstallingmainunits

•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer

topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.

•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:

–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.

Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.

–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour

pocketorbehindyourback.

Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove

rule,youmaypreventacurrentfrompassingthroughyourbody.

–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor

thattester.

–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas

metaloorstripsandmachineframes.

Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese

precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring

highvoltages.

•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.

•Donotusewornorbrokentoolsandtesters.

•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.

•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,

nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.

•Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis

conductive;suchtouchingcancausepersonalinjuryandmachinedamage.

•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating

placesinamachine:

–Powersupplyunits

–Pumps

–Blowersandfans

–Motorgenerators

–Similarunitstolistedabove

Thispracticeensurescorrectgroundingoftheunits.

Chapter1.Safetyinformation3

•Ifanelectricalaccidentoccurs:

–Usecaution;donotbecomeavictimyourself.

–Switchoffpower.

–Sendanotherpersontogetmedicalaid.

4ThinkPadEdge11”andE10HardwareMaintenanceManual

Safetyinspectionguide

Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach

machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians

frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential

safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.

Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand

whetheryoucancontinuewithoutrstcorrectingtheproblem.

Considertheseconditionsandthesafetyhazardstheypresent:

•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal

electricalshock)

•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor

•Mechanicalhazards,suchaslooseormissinghardware

Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning

ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.

Checklist:

1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).

2.Poweroffthecomputer.Disconnectthepowercord.

3.Checkthepowercordfor:

a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wiregroundcontinuity

for0.1ohmorlessbetweentheexternalgroundpinandtheframeground.

b.Thepowercordshouldbethetypespeciedinthepartslist.

c.Insulationmustnotbefrayedorworn.

4.Checkforcrackedorbulgingbatteries.

5.Removethecover.

6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany

non-ThinkPadalterations.

7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror

otherliquids,orsignsofreorsmokedamage.

8.Checkforworn,frayed,orpinchedcables.

9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.

Chapter1.Safetyinformation5

Handlingdevicesthataresensitivetoelectrostaticdischarge

Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto

electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.

ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe

personhandlingthepartareallatthesamecharge.

Notes:

1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.

2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.

WhenhandlingESD-sensitiveparts:

•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.

•Avoidcontactwithotherpeople.

•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.

•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen

youarewearingawriststrap.

•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen

handlingESD-sensitivedevices.

•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic

servicerequirement.

Note:

TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.

–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor

referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.

–Usetheroundgroundprongoftheacplugonac-operatedcomputers.

Groundingrequirements

Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper

groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.

6ThinkPadEdge11”andE10HardwareMaintenanceManual

Safetynotices—multilingualtranslations

Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:

•English

•Arabic

•BrazilianPortuguese

•French

•German

•Hebrew

•Japanese

•Korean

•Spanish

•TraditionalChinese

Chapter1.Safetyinformation7

DANGER

BeforethecomputerispoweredonafterFRUreplacement,makesureallscrews,springs,andothersmall

partsareinplaceandarenotleftlooseinsidethecomputer.Verifythisbyshakingthecomputerandlistening

forrattlingsounds.Metallicpartsormetalakescancauseelectricalshorts.

DANGER

Somestandbybatteriescontainasmallamountofnickelandcadmium.Donotdisassembleastandbybattery,

rechargeit,throwitintoreorwater,orshort-circuitit.Disposeofthebatteryasrequiredbylocalordinances

orregulations.Useonlythebatteryintheappropriatepartslisting.Useofanincorrectbatterycanresult

inignitionorexplosionofthebattery.

DANGER

Thebatterypackcontainssmallamountsofnickel.Donotdisassembleit,throwitintoreorwater,or

short-circuitit.Disposeofthebatterypackasrequiredbylocalordinancesorregulations.Useonlythe

batteryintheappropriatepartslistingwhenreplacingthebatterypack.Useofanincorrectbatterycanresult

inignitionorexplosionofthebattery.

DANGER

Thelithiumbatterycancauseare,anexplosion,orasevereburn.Donotrechargeit,removeitspolarized

connector,disassembleit,heatitabove100°C(212°F),incinerateit,orexposeitscellcontentstowater.

Disposeofthebatteryasrequiredbylocalordinancesorregulations.Useonlythebatteryintheappropriate

partslisting.Useofanincorrectbatterycanresultinignitionorexplosionofthebattery.

DANGER

IftheLCDbreaksandtheuidfrominsidetheLCDgetsintoyoureyesoronyourhands,immediatelywash

theaffectedareaswithwaterforatleast15minutes.Seekmedicalcareifanysymptomsfromtheuidare

presentafterwashing.

8ThinkPadEdge11”andE10HardwareMaintenanceManual

DANGER

Toavoidshock,donotremovetheplasticcoverthatprotectsthelowerpartoftheinvertercard.

DANGER

Thoughthemainbatterieshavelowvoltage,ashortedorgroundedbatterycanproduceenoughcurrentto

burnpersonnelorcombustiblematerials.

DANGER

UnlesshotswapisallowedfortheFRUbeingreplaced,doasfollowsbeforeremovingit:poweroffthe

computer,unplugallpowercordsfromelectricaloutlets,removethebatterypack,anddisconnectany

interconnectingcables.

Chapter1.Safetyinformation9

10ThinkPadEdge11”andE10HardwareMaintenanceManual

Chapter1.Safetyinformation11

PERIGO

Algumasbateriasreservacontêmumapequenaquantidadedeníquelecádmio.Nãodesmonteumabateriareserva,

recarregue-a,jogue-anofogoounaágua,oudeixe-aentraremcurto-circuito.Descarteabateriaconformerequerido

pelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadasapropriadas.Ousodeumabateria

incorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Opacotedabateriacontémumapequenaquantidadedeníquel.Nãoodesmonte,jogue-onofogoounaágua,

oudeixe-oentraremcurto-circuito.Descarteopacotedabateriaconformerequeridopelasleisouregulamentos

locais.Usesomenteabaterianasparteslistadasapropriadasaosubstituiropacotedabateria.Ousodeumabateria

incorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

Abateriadelítiopodecausarincêndio,explosãoougravesqueimaduras.Nãoarecarregue,removaseuconector

polarizado,desmonte-a,aqueça-aacimade100°C(212°F),incinere-a,ouexponhaoconteúdodesuacélulaàágua.

Descarteabateriaconformerequeridopelasleisouregulamentoslocais.Usesomenteabaterianasparteslistadas

apropriadas.Ousodeumabateriaincorretapoderesultaremcombustãoouexplosãodabateria.

PERIGO

SeoLCDquebrareouidodedentrodeleentraremcontatocomseusolhosoucomsuasmãos,laveasáreas

afetadasimediatamentecomáguadurantepelomenos15minutos.Procurecuidadosmédicossealgumsintoma

causadopelouidosurgirapósalavagem.

PERIGO

Paraevitarchoqueelétrico,nãoremovaacapaplásticaqueprotegeaparteinferiordaplacainversora.

12ThinkPadEdge11”andE10HardwareMaintenanceManual

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