Lenovo ThinkPad Edge E520 Hardware Maintenance Manual

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HardwareMaintenanceManual
ThinkPadEdgeE520andE525
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Notices”onpage131.
FifthEdition(April2012)
©CopyrightLenovo2012.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Lasercompliancestatement(multilingual
translations)................19
Chapter2.Importantservice
information..............27
StrategyforreplacingFRUs.........27
Strategyforreplacingaharddiskdrive...28
Importantnoticeforreplacingasystem
board................28
Howtouseerrormessage........28
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................28
Productdenition............28
FRUidenticationforCTO,CMV,andGAV
products...............29
Chapter3.Generalcheckout.....31
Whattodorst..............31
Checkoutguide..............32
SystemsupportingtheLenovoThinkVantage
ToolboxprogramandthePC-DoctorforDOS
diagnosticsprogram..........32
SystemsupportingtheLenovodiagnostics
programs...............36
Powersystemcheckout...........38
Checkingtheacpoweradapter......38
Checkingoperationalcharging......39
Checkingthebatterypack........39
Checkingthebackupbattery.......40
Chapter4.Relatedservice
information..............41
RestoringthefactorycontentsbyusingRecovery
DiscSet.................41
Passwords................42
Power-onpassword...........42
Hard-diskpassword...........42
Supervisorpassword..........43
Howtoremovethepower-onpassword...43
Howtoremovethehard-diskpassword...43
Powermanagement............44
Screenblankmode...........44
Sleep(standby)mode..........44
Hibernationmode...........45
Symptom-to-FRUindex...........45
Numericerrorcodes..........46
Errormessages............46
No-beepsymptoms...........46
LCD-relatedsymptoms.........47
Intermittentproblems..........47
Undeterminedproblems.........47
Chapter5.Statusindicators.....49
Chapter6.Specialkeys........51
Chapter7.FRUreplacement
notices................53
Screwnotices...............53
Retainingserialnumbers...........54
Restoringtheserialnumberofthesystem
unit.................54
RetainingtheUUID...........55
ReadingorwritingtheECAinformation...55
Chapter8.Removingandreplacinga
FRU..................57
BeforeservicingThinkPadEdgeE520models..57
1010Batterypack.............58
1020ExpressCardblankbezel........59
1030Opticaldriveortravelcover.......60
1040Bottomslotcover...........61
1050Memorymodules...........62
1060Harddiskdriveassembly........63
1070PCIExpressMiniCardforwirelessLAN..64
1080PCIExpressMiniCardforwirelessWANfor
ThinkPadEdgeE520models.........66
1080mSATAsolidstatedriveforThinkPadEdge
E520models...............67
1090Backupbattery............68
1110Keyboard..............69
1120Topcaseassembly...........71
1130Bluetoothdaughtercard........74
1140Expresssubcard...........75
1150Speakerassembly...........76
1160Systemboardassemblyandfanassembly.77
1170CPU................84
©CopyrightLenovo2012
i
1180DC-insubcardandbasecoverassembly..85
1190LCDunit...............89
2010LCDbezelassembly..........91
2020Integratedcamera...........92
2030LCDpanel,LCDcable,LCDrearcover
assembly,andhinges............93
2040WirelessLANantennaassembly,wireless
WANantennaassembly,andLCDrearcover
assembly.................95
Chapter9.Locations........101
Frontview................101
Rearview.................102
Bottomview...............102
Chapter10.Partslist........103
Overall..................104
LCDFRUs................117
Keyboard.................121
Miscellaneousparts............122
acpoweradapters.............123
Powercords...............123
Recoverydiscs..............124
WindowsXPProfessional(32bit)DVDs...124
Windows7HomeBasic(32bit)DVDs....125
Windows7HomeBasic(64bit)DVDs....126
Windows7HomePremium(32bit)DVDs..126
Windows7HomePremium(64bit)DVDs..126
Windows7Professional(32bit)DVDs....128
Windows7Professional(64bit)DVDs....128
Commonservicetools...........129
AppendixA.Notices.........131
Electronicemissionnotices..........132
Trademarks................132
iiHardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad
®
products.
ThinkPadEdgeE520
MachineType(MT)1143and1144
ThinkPadEdgeE525
MT1200
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:
ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPadproducts.Use
thismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safety
information”onpage1
andChapter2“Importantserviceinformation”onpage27.
©CopyrightLenovo2012
iii
ivHardwareMaintenanceManual
Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadnotebookcomputer.
“Generalsafety”onpage1
“Electricalsafety”onpage2
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices(multilingualtranslations)”onpage4
“Lasercompliancestatement(multilingualtranslations)”onpage19
Generalsafety
Followtheserulestoensuregeneralsafety:
Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
©CopyrightLenovo2012
1
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
Disconnectallpowerbefore:
Performingamechanicalinspection
Workingnearpowersupplies
Removingorinstallingmainunits
Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
Powersupplyunits
Pumps
Blowersandfans
Motorgenerators
Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
Ifanelectricalaccidentoccurs:
2HardwareMaintenanceManual
Usecaution;donotbecomeavictimyourself.
Switchoffpower.
Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Y oushouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
Chapter1.Safetyinformation3
2.MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Avoidcontactwithotherpeople.
Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices(multilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
English
Arabic
BrazilianPortuguese
French
German
Hebrew
Japanese
Korean
Spanish
TraditionalChinese
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