ThinkPad x120e Hardware Maintenance Manual

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HardwareMaintenanceManual
ThinkPadX100eandX120e
Note
Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformationunder
AppendixA“Notices”onpage125.
FifthEdition(September2011)
©CopyrightLenovo2009,2011.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant
aGeneralServicesAdministration“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforth
inContractNo.GS-35F-05925.
Contents
Aboutthismanual...........iii
Chapter1.Safetyinformation......1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionguide............3
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices-multilingualtranslations......4
Chapter2.Importantservice
information..............19
StrategyforreplacingFRUs.........19
Strategyforreplacingaharddiskdrive...20
Importantnoticeforreplacingasystem
board................20
Howtouseerrormessage........20
StrategyforreplacingFRUsforCTO,CMV,and
GAV...................20
Productdenition............20
FRUidenticationforCTO,CMV,andGAV
products...............21
Chapter3.Generalcheckout.....23
Whattodorst..............23
Checkoutguide..............24
DiagnosticsusingPC-DoctorforDOS....24
LenovoThinkVantageToolbox.......27
FRUtests...............27
Powersystemcheckout...........28
Checkingtheacadapter.........29
Checkingoperationalcharging......29
Checkingthebatterypack........30
Checkingthebackupbattery.......30
Chapter4.Relatedservice
information..............33
RestoringthefactorycontentsbyusingRecovery
DiscSet.................33
Passwords................34
Power-onpassword...........34
Hard-diskpassword...........34
Supervisorpassword..........35
Howtoremovethepower-onpassword...35
Howtoremovethehard-diskpassword...35
Powermanagement............36
Screenblankmode...........36
Sleeporstandbymode.........36
Hibernationmode...........37
Symptom-to-FRUindex...........37
Numericerrorcodes..........38
Errormessages............40
No-beepsymptoms...........40
LCD-relatedsymptoms.........40
Intermittentproblems..........41
Undeterminedproblems.........41
Chapter5.Statusindicators.....43
Chapter6.Fnkeycombinations...45
Chapter7.FRUreplacement
notices................49
Screwnotices...............49
Retainingserialnumbers...........50
Restoringtheserialnumberofthesystem
unit.................50
RetainingtheUUID...........51
ReadingorwritingtheECAinformation...51
Chapter8.Removingandreplacinga
FRU..................53
BeforeservicingThinkPadX100eandThinkPad
X120e..................53
1010Batterypack.............54
1020Bottomdoor.............55
1030Harddiskdrive(HDD)..........58
1040DIMM................60
1050PCIExpressMiniCardforwirelessLAN..60
1060PCIExpressMiniCardforwirelessWAN..62
1070Bluetoothdaughtercard(BDC-2).....63
1080Keyboard..............64
1090Palmrestassembly,power-onboard
assembly(withcable),andmicrophone.....67
1100CRTboardassembly(withcable).....72
1110Speakerassembly...........73
1120I/Oboard(forThinkPadX120e)......74
1130Systemboard,fanassembly,andbackup
battery..................75
1140LCDunit...............81
1150DC-incableandbasecoverassembly...82
2010LCDbezelassembly..........85
2020Integratedcamera...........86
2030LCDpanel,hinges,andLCDcable....87
2090AntennakitandLCDrearcoverassembly..89
©CopyrightLenovo2009,2011i
Chapter9.Locations.........91
Frontview................91
Rearview.................92
Bottomview...............92
Chapter10.Partslist.........93
Overall..................94
LCDFRUs................109
Keyboard.................112
ACadapters...............113
Miscellaneousparts............114
Powercords...............114
Recoverydiscs..............115
WindowsXPHomeEdition(32bit)DVDs..115
Windows7Starter(32bit)DVDs......116
Windows7HomeBasic(32bit)DVDs....117
Windows7HomePremium(32bit)DVDs..118
Windows7HomePremium(64bit)DVDs..119
Windows7Professional(32bit)DVDs....120
Windows7Professional(64bit)DVDs....121
Windows7Ultimate(32bit)DVDs.....122
Windows7Ultimate(64bit)DVDs.....123
WindowsVistaBusiness(32bit)DVDs...123
WindowsVistaHomeBasic(32bit)DVDs..123
Commonservicetools...........123
AppendixA.Notices.........125
Trademarks................126
iiHardwareMaintenanceManual
Aboutthismanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products:
ThinkPadX100e
MT0022,2876,3506,3507,and3508
ThinkPadX120e
MT0596,0611,and0613
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation”
onpage1.
©CopyrightLenovo2009,2011iii
ivHardwareMaintenanceManual
Chapter1.Safetyinformation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservice
aThinkPadNotebook.
“Generalsafety”onpage1
“Electricalsafety”onpage2
“Safetyinspectionguide”onpage3
“Handlingdevicesthataresensitivetoelectrostaticdischarge”onpage3
“Groundingrequirements”onpage4
“Safetynotices-multilingualtranslations”onpage4
Generalsafety
Followtheserulestoensuregeneralsafety:
Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
Beforeyoustartonthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnel
arenotinahazardousposition.
Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
©CopyrightLenovo2009,20111
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Important:
Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoftmaterial
thatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.
Manycustomershave,neartheirequipment,rubberoormatsthatcontainsmallconductivebersto
decreaseelectrostaticdischarges.Donotusethistypeofmattoprotectyourselffromelectricalshock.
Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
Disconnectallpowerbefore:
Performingamechanicalinspection
Workingnearpowersupplies
Removingorinstallingmainunits
Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowingprecautions:
Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metaloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
Donotusewornorbrokentoolsandtesters.
Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistoors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
Donottouchliveelectricalcircuitswiththereectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
Powersupplyunits
Pumps
Blowersandfans
Motorgenerators
Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
Ifanelectricalaccidentoccurs:
2HardwareMaintenanceManual
Usecaution;donotbecomeavictimyourself.
Switchoffpower.
Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutrstcorrectingtheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbethetypespeciedinthepartslist.
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetallings,contamination,wateror
otherliquids,orsignsofreorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Note:
Useproduct-specicESDprocedureswhentheyexceedtherequirementsnotedhere.
Chapter1.Safetyinformation3
MakesurethattheESDprotectivedevicesyouusehavebeencertied(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
Avoidcontactwithotherpeople.
Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeevenwhen
youarewearingawriststrap.
Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecic
servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Youcanusecoaxorconnector-outsideshellsonthesesystems.
Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequirements
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeveriedbyacertiedelectrician.
Safetynotices-multilingualtranslations
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
English
Arabic
BrazilianPortuguese
French
German
Hebrew
Japanese
Korean
Spanish
T raditionalChinese
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