American Megatrends K1 User manual

MegaRAC™ K1

User’s Guide

MAN-933

03/31/05

MegaRAC K1 User’s Guide

ii

American Megatrends, Inc.

5555 Oakbrook Parkway, Building 200,

Norcross, GA 30093

This publication contains proprietary information which is protected by copyright. No

part of this publication can be reproduced, transcribed, stored in a retrieval system,

translated into any language or computer language, or transmitted in any form

whatsoever without the prior written consent of the publisher, American Megatrends, Inc.

American Megatrends, Inc. acknowledges the following trademarks:

Intel is a registered trademark of the Intel Corporation.

MS-DOS and Microsoft are registered trademarks of the Microsoft Corporation.

Microsoft Windows is a trademark of the Microsoft Corporation.

IBM, AT, VGA, PS/2, and OS/2 are registered trademarks and XT and CGA are

trademarks of the International Business Machines Corporation.

Other trademarks and trade names may be used in this document to refer to either the

entities claiming the marks and names or their products. American Megatrends, Inc.

disclaims any proprietary interest in trademarks and trade names other than its own.

Revision History

12/15/03 Initial release.

02/25/04 Updated MegaRAC K1 hardware images to reflect new chassis design.

03/03/04 Updated GUI images to reflect firmware version 1.0.12.

04/29/04 Updated GUI images to reflect firmware version 1.0.15.

12/17/04 Updated GUI images to reflect firmware version 2.0.

03/29/05 Updated GUI images to reflect firmware version 2.0.8.

Preface

iii

Table of Contents

Chapter 1 Introduction ................................................................................................................ 1

Key Features................................................................................................................................ 1

Key Benefits ................................................................................................................................. 1

Hardware Features ...................................................................................................................... 1

Remote Software ......................................................................................................................... 2

Upgrade Your Existing Analog KVM............................................................................................ 2

Chapter 2 Installing Your MegaRAC K1 .................................................................................... 3

MegaRAC K1 Installation and Setup ........................................................................................... 3

Step 1 Unpack the MegaRAC K1 ................................................................................................ 4

MegaRAC K1 Ports and Status LED........................................................................................ 4

MegaRAC K1 Cables and USB Port ........................................................................................ 5

Recovery Button....................................................................................................................... 6

Step 2 Connect Cables ................................................................................................................ 7

USB Cable................................................................................................................................ 7

Network Port............................................................................................................................. 7

AUX Port................................................................................................................................... 8

RS-232 Port.............................................................................................................................. 8

DC 6V Port ............................................................................................................................... 9

PS/2 and Video Cables ............................................................................................................ 9

Step 3 Confirm the Motherboard’s BIOS Settings ..................................................................... 10

Step 4 Install the K1 Virtual CD-ROM Drivers ........................................................................... 10

Step 5 Set up Your Client System’s Internet Browser ............................................................... 11

Step 6 Connect to the MegaRAC K1 from a Client System ...................................................... 15

On Screen Display (OSD) Utility ............................................................................................ 15

Connecting to the K1.............................................................................................................. 16

Chapter 3 Using Your MegaRAC K1 ........................................................................................ 17

K1 GUI Overview ....................................................................................................................... 17

Default Root User Name and Password.................................................................................... 18

K1 GUI Explained ...................................................................................................................... 19

Menu Bar ................................................................................................................................ 19

Quick Launch Icons................................................................................................................ 20

Manage Group ........................................................................................................................... 20

Remote Console ........................................................................................................................ 21

Redirection ................................................................................................................................. 22

Setting up Internet Explorer....................................................................................................22

Disabling Mouse Acceleration ................................................................................................ 26

Disabling Mouse Acceleration on Windows XP Operating Systems...................................... 26

Disabling Mouse Acceleration on Windows 2000 and ME Operating Systems..................... 26

Disabling Mouse Acceleration on Linux ................................................................................. 26

Disabling Mouse Acceleration on NetWare 6 servers running Java 1.4.1............................. 26

Disabling Mouse Acceleration on NetWare 6 servers running Java 1.3.1 CSP8/9 ............... 26

Starting Redirection................................................................................................................ 27

Authentication Dialog Box Options......................................................................................... 31

Remote Console Shortcut Key Combinations........................................................................ 32

Console Redirection Window ................................................................................................. 33

Console Redirection Toolbar.................................................................................................. 38

Console Redirection Toolbar Status ...................................................................................... 38

Console Redirection Toolbar Toggle Buttons ........................................................................ 39

MegaRAC K1 User’s Guide

iv

Table of Contents

Console Redirection Toolbar (Full Screen Mode).................................................................. 40

Console Redirection Toolbar (Full Screen Mode) Buttons..................................................... 41

Start CD-ROM Drive Redirection ........................................................................................... 43

Stop CD-ROM Drive Redirection ........................................................................................... 45

Stopping Console Redirection................................................................................................ 46

Video Parameters................................................................................................................... 47

Dual Mouse ............................................................................................................................ 48

Bandwidth Usage ................................................................................................................... 49

Disable Local Video................................................................................................................ 49

Upgrade Firmware ..................................................................................................................... 50

Updating Your MegaRAC K1’s Firmware............................................................................... 51

Power Control ............................................................................................................................ 57

Power Buddy Control .............................................................................................................57

Through IPMI.......................................................................................................................... 58

Using the Serial Port to Control the Power ............................................................................ 59

Toggle Port Usage ................................................................................................................. 59

Power Management via Serial Port........................................................................................ 60

Resetting the K1 ........................................................................................................................ 61

Configure Group ........................................................................................................................ 62

Users.......................................................................................................................................... 63

Adding Users .......................................................................................................................... 64

Removing Users..................................................................................................................... 65

Viewing and Editing Users ..................................................................................................... 66

Network ...................................................................................................................................... 67

Firewall....................................................................................................................................... 69

SSL Certificate ........................................................................................................................... 71

View Group ................................................................................................................................ 73

General Information ................................................................................................................... 73

General Information : Firmware.............................................................................................. 73

General Information : Features .............................................................................................. 74

General Information : Detailed Versions ................................................................................ 74

Health Information...................................................................................................................... 75

Language Option ....................................................................................................................... 75

Appendix A On Screen Display (OSD).................................................................................. 77

Overview .................................................................................................................................... 77

Entering OSD............................................................................................................................. 77

Navigation .................................................................................................................................. 78

Menu .......................................................................................................................................... 79

Login .......................................................................................................................................... 80

General ...................................................................................................................................... 80

Network ...................................................................................................................................... 81

User............................................................................................................................................ 83

Firewall....................................................................................................................................... 85

Firewall Allow Rules ............................................................................................................... 85

Firewall Block Rules ............................................................................................................... 86

Appendix B KSeek Utility....................................................................................................... 89

Overview .................................................................................................................................... 89

Locating Your MegaRAC K1...................................................................................................... 89

IP Address Range...................................................................................................................... 93

Usage......................................................................................................................................... 96

Preface

v

Table of Contents

Appendix C CURI Client......................................................................................................... 97

Overview .................................................................................................................................... 97

CURI (Common User Remote API Interface) ........................................................................ 97

CURI Client ................................................................................................................................ 97

Running the CURI Client from Microsoft Windows ................................................................ 97

For Network Connection......................................................................................................... 97

For Inband Connection...........................................................................................................98

Command Options .................................................................................................................98

Appendix D SConsole Utility ................................................................................................. 99

Overview .................................................................................................................................... 99

Prerequisites .......................................................................................................................... 99

Hardware Setup ......................................................................................................................... 99

Setting up Hyper Terminal ....................................................................................................... 101

Powering on the K1.................................................................................................................. 102

Logging In ................................................................................................................................ 103

Default Root User Name and Password .............................................................................. 103

Main Menu ............................................................................................................................... 104

General Information ................................................................................................................. 105

Network Information................................................................................................................. 105

User Information ...................................................................................................................... 106

Appendix E MegaRAC Port Table ....................................................................................... 107

MegaRAC Port Table............................................................................................................... 107

Appendix F MAC Address Map........................................................................................... 109

Notes........................................................................................................................................ 110

Appendix G Troubleshooting .............................................................................................. 111

Blinking Red LED..................................................................................................................... 111

Problem ................................................................................................................................ 111

Symptom .............................................................................................................................. 111

Solution................................................................................................................................. 111

Complete Flash........................................................................................................................ 112

Problem ................................................................................................................................ 112

Symptom .............................................................................................................................. 112

Solution................................................................................................................................. 112

Index ........................................................................................................................................... 113

MegaRAC K1 User’s Guide

vi

Limited Warranty

The buyer agrees that if this product proves to be defective, American Megatrends is only

obligated to repair or replace this product at American Megatrends’ discretion according

to the terms and conditions of the warranty registration card that accompanies this

product. American Megatrends shall not be liable in tort or contract for any loss or

damage, direct, incidental or consequential resulting from the use of this product. Please

see the Warranty Registration Card shipped with this product for full warranty details.

Technical Support

AMI provides technical support for AMI products purchased directly from AMI or from

an AMI-authorized reseller only.

If… Then…

You purchased this product from AMI or from a certified

AMI reseller,

Call AMI technical support at 770-246-8645. Please be

prepared to specify the serial number of the product.

This AMI product was installed as part of a system

manufactured by a company other than AMI or you

purchased an AMI product from an unauthorized reseller,

Call the technical support department of the computer

manufacturer or the unauthorized reseller. AMI does not

provide direct technical support in this case.

If an American Megatrends MegaRAC™ K1 fails to operate as described or you are in

doubt about a configuration option, please call technical support at 770-246-8645.

Web Site

We invite you to access the American Megatrends World Wide Web site at:

http://www.ami.com/

Preface

vii

Disclaimer

This manual describes the operation of the American Megatrends MegaRAC™ K1.

Although efforts have been made to assure the accuracy of the information contained

here, American Megatrends expressly disclaims liability for any error in this information,

and for damages, whether direct, indirect, special, exemplary, consequential or otherwise,

that may result from such error, including but not limited to the loss of profits resulting

from the use or misuse of the manual or information contained therein (even if American

Megatrends has been advised of the possibility of such damages). Any questions or

comments regarding this document or its contents should be addressed to American

Megatrends at the address shown on the inside of the front cover.

American Megatrends provides this publication “as is” without warranty of any kind,

either expressed or implied, including, but not limited to, the implied warranties of

merchantability or fitness for a specific purpose.

Some states do not allow disclaimer of express or implied warranties or the limitation or

exclusion of liability for indirect, special, exemplary, incidental or consequential

damages in certain transactions; therefore, this statement may not apply to you. Also, you

may have other rights which vary from jurisdiction to jurisdiction.

This publication could include technical inaccuracies or typographical errors. Changes

are periodically made to the information herein; these changes will be incorporated in

new editions of the publication. American Megatrends may make improvements and/or

revisions in the product(s) and/or the program(s) described in this publication at any time.

Requests for technical information about American Megatrends products should be made

to your American Megatrends authorized reseller or marketing representative.

Retail Packing List

You should have received the following:

• a MegaRAC™ K1

• one USB cable

• RS-232 serial port service cable

• an AC Adapter

• this MegaRAC™ K1 User's Guide (located on the MegaRAC™ K1 CD)

• a MegaRAC™ K1 Quick Installation Guide

• a MegaRAC™ K1 CD

• a warranty card

Note: Your MegaRAC K1 (series 933) may or may not ship with everything listed in the Retail

Packing List. Contact your AMI authorized reseller to find out what is shipped with your

MegaRAC K1.

Note: The RS-232 serial port is not designed for use with an external serial modem.

MegaRAC K1 User’s Guide

viii

FCC Class B Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following

two conditions: (1) this device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired

operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This

equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the

user is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Warning

Changes or modifications to this device not expressly approved by American

Megatrends could void the user’s authority to operate the equipment.

Chapter One : Introduction

1

Chapter 1 Introduction

Key Features

Feature Description

Zero-U Form Factor

• No Rack or Desktop Space Required

• Dimensions: 83 mm x 80 mm x 26 mm

Video

• Provides Remote Video Display, Fast Redirection and Animation

• Resolution up to 1280 x 1024

Keyboard Mouse

• Allows Remote Keyboard and Mouse Control

Setup

• Non-intrusive Installation

• Sits Outside the KVM, Server or PC

• Does Not Affect Local Operations

Easy to Add into Existing

Installations

• Attaches to Standard KVM or Computer Ports

Remote Boot

• USB 2.0 Mass Storage Emulation Allows the Host System to Boot from a

Remote Drive Over the Network

Web-Based Management

• Allows for Fast Browser Response for Redirection and Configuration Screens

KSeek

• Discovers the Deployed MegaRAC K1s in the Network

Key Benefits

Benefit Description

Internet Monitoring and

Control of Any Server/PC

• Attaches to an Analog KVM, Server or PC

• Provides for Remote Monitoring or Video

• Allows Remote Control of Keyboard and Mouse

• Controls any Server or PC Anywhere from Anyplace

Non-Intrusive

• Easy to Set up

• Retrofit

Performance

• AMI’s Proprietary Technology Provides Incredible Video Performance, Seen

Only in Far More Complex and Expensive Products

Hardware Features

Feature Description

Embedded Boards

• Series 933 (Baseboard)

• Series 934 (DVI Video Board)

or

• Series 933 (Baseboard)

• Series 935 (VGA Video Board)

Processor

• 200 MHz

• 300 MIPS

Memory

• 32 MB

Flash

• 8 MB

Video Interface

• Dual Mode LCD Monitor Controller

Ports

• USB 2.0

Network

• 10/100 Mbps

Cont’d

MegaRAC K1 User’s Guide

2

Remote Software

Application Description

KSeek

• Discovers MegaRAC K1s Deployed in a Network

• Uses AMI Proprietary CURI Protocol for Discovery

Upgrade Your Existing Analog KVM

You can… Benefit

Upgrade your existing analog KVM switch installations,

easily and conveniently, to KVM over IP

Receive significant cost savings, allowing you to

continue to deploy your existing analog KVM switches

Attach to a multi-port analog KVM switch Control multiple servers using just one MegaRAC K1

Display multiple views Multiple remote sites can simultaneously monitor the

MegaRAC K1

KVM

16

LAN

Remote

Console

Remote

Console

Local

Console

Servers Being

Controlled By

the Analog KVM

Analog or

Digital KVM

TCP/IP

Chapter Two : Installing Your MegaRAC K1

3

Chapter 2 Installing Your MegaRAC K1

MegaRAC K1 Installation and Setup

www.ami.com

MegaRAC K1

TM

Use the following steps to attach the MegaRAC K1 to your host system.

Step Action

1 Unpack the MegaRAC K1

2 Connect Cables

3 Confirm the Motherboard’s BIOS Settings

4 Install the K1 Virtual CD-ROM Drivers

5 Set up Your Client System’s Internet Browser

6 Connect to the MegaRAC K1 from a Client System

Note: Inspect the cardboard carton for obvious damage.

MegaRAC K1 User’s Guide

4

Step 1 Unpack the MegaRAC K1

MegaRAC K1 Ports and Status LED

The following illustration shows the ports located on the leading edge of the K1.

Familiarize yourself with the location of all the ports before attempting to install the K1

onto your host system.

Recovery

Button

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MegaRAC K1

TM

Item Icon Description

Network Connect your network cable to this port.

Recovery

Button

none This button allows you to set the MegaRAC K1 into recovery mode so that it can be

located with the RacMfgDiag application.

Note: The Recovery button and the RacMfgDiag application are not described

in this manual. They are primarily used as a means to service the

MegaRAC K1.

WARNING!

Damage to the K1 Recovery Button can occur if you press too hard

RS-232 This port is the MegaRAC K1 serial port and is used to configure the MegaRAC K1

in conjunction with the KSeek Utility.

AUX This port is used to attach to an auxiliary optional device. This auxiliary port is

originally designed to allow connection to a device that can control the power on

the host system. It is also designed to supply power to the K1. This would eliminate

the need for the AC Adapter cable.

Note: As of the release of this document, no AUX devices have been designed.

The AUX Port is for future expandability and is an example of AMI’s

forward thinking.

DC 6V This port is used to supply the MegaRAC K1 with power.

Note: You must connect AC power before attaching the PS/2 mouse.

Status LED none

This LED is used to display the status of the MegaRAC K1. See the

illustration below.

Color

Red

Amber

Green

Description

Failed

Booting

On and Ready

www.ami.com

MegaRAC K1

TM

Cont’d

Chapter Two : Installing Your MegaRAC K1

5

Step 1 Unpack the MegaRAC K1, Continued

MegaRAC K1 Cables and USB Port

The following illustration shows the cables and USB port located on the upper edge of

the K1. Familiarize yourself with the location of all the cables and the USB port before

attempting to install the K1 onto your host system.

www.ami.com

MegaRAC K1

TM

Item Icon Description

Out This cable is used to connect to the local VGA/DVI display device, such as an LCD

Panel or Monitor.

In This cable is used to connect to the VGA/DVI graphics adapter on your host

system.

USB Attach the MegaRAC USB cable to this port. Attach the other end of the USB cable

to the USB port on your host system.

Mouse

Keyboard

These two cables are used to connect from the PS/2 Keyboard and Mouse port on

your host system to the PS/2 Keyboard and Mouse.

Note: You must connect AC power before attaching the PS/2 mouse.

Cont’d

MegaRAC K1 User’s Guide

6

Step 1 Unpack the MegaRAC K1, Continued

Recovery Button

Push in carefully and

hold in while applying

Power

www.ami.com

MegaRAC K1

TM

You can put the MegaRAC K1 into recovery mode by using a straightened paper clip.

Push in the tiny recovery switch while inserting power.

Note: The Recovery button and the RacMfgDiag application are not described in this manual.

They are primarily used as a means to service the MegaRAC K1.

Warning

Damage to the K1 Recovery Button can occur if you press too hard

Chapter Two : Installing Your MegaRAC K1

7

Step 2 Connect Cables

USB Cable

Connect the USB cable to the K1 as illustrated below:

www.ami.com

MegaRAC K1

TM

Network Port

Physically attach your K1 to your network by plugging an Ethernet Cable into the K1

Network Port.

Plug your Ethernet Cable

into the Network Port

www.ami.com

MegaRAC K1

TM

Cont’d

MegaRAC K1 User’s Guide

8

Step 2 Connect Cables, Continued

AUX Port

This port is used to attach to an auxiliary optional device. This auxiliary port is originally

designed to allow connection to a device that can control the power on the host system. It

is also designed to supply power to the K1. This would eliminate the need for the AC

Adapter cable.

Note: As of the release of this document, no AUX devices have been designed. The AUX Port

is for future expandability and is an example of AMI’s forward thinking.

Plug your Auxiliary Cable

into the port marked AUX

www.ami.com

MegaRAC K1

TM

RS-232 Port

This port is the MegaRAC K1 serial port and is used to configure the MegaRAC K1.

Attach the supplied K1 serial cable to the RS-232 port. Connect the DB 9-pin female

connector of the serial cable to a system that has a Telnet Client such as HyperTerminal.

You can obtain the IP address using this method.

Plug your Serial Cable

into the port marked RS232

www.ami.com

MegaRAC K1

TM

Note: To get the IP address on your MegaRAC K1 locally, you can use the RS-232 port in

conjunction with the KSeek Utility or use the On Screen Display (OSD) feature.

Cont’d

Chapter Two : Installing Your MegaRAC K1

9

Step 2 Connect Cables, Continued

DC 6V Port

You can attach the cables in any order except for the AC Adapter cable. The AC Adapter

cable must be attached to the K1 before attaching the PS/2 mouse.

Plug your AC Adapter

into the Power Port

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MegaRAC K1

TM

PS/2 and Video Cables

Your K1 will boot up and become active. The Status LED will be amber. Connect the

PS/2 Keyboard cable, PS/2 Mouse cable, Video In cable, and opposite side of the USB

cable to your host system. Connect your PS/2 Keyboard and PS/2 Mouse to the K1 PS/2

Keyboard and PS/2 Mouse connector. Plug the Video Out cable to your Display Device.

www.ami.com

MegaRAC K1

TM

Note: You must connect AC power before attaching the PS/2 mouse.

MegaRAC K1 User’s Guide

10

Step 3 Confirm the Motherboard’s BIOS Settings

Power on the motherboard and enter the BIOS. Using the following table, confirm that

your motherboard’s BIOS settings are correct.

BIOS Section Setting

Boot Options> ATAPI CDROM AMI Virtual CDROM

Advanced> PCIPnP> Configuration> Legacy USB Support Enable

Save the BIOS settings and restart the computer.

Note: Make sure that your motherboard BIOS supports Legacy USB devices, USB Boot or Boot

to USB.

Note: On some serverboards, depress the <CTRL>, <ALT>, and <ESC> keys simultaneously to

enter the BIOS. On others use the <F2> keys. On most serverboards that use the

AMIBIOS, you can invoke the BIOS setup by depressing the <DEL> key during POST.

Step 4 Install the K1 Virtual CD-ROM Drivers

Install the operating system (if applicable) on the host system.

(Windows 2000/XP only) When prompted for the virtual CD-ROM drivers, select the

default option Microsoft Windows provides. The Virtual CD-ROM device does not

require any special drivers.

Chapter Two : Installing Your MegaRAC K1

11

Step 5 Set up Your Client System’s Internet Browser

You must first set up your Internet browser on the client system before you can redirect

the host system’s console.

Note: At a minimum you must have Internet Explorer 6.0 (and above) or Mozilla 1.6 (and

above) installed on your client system.

Follow the instructions in the table below:

Step Description

1 Open Internet Options. To get there, open your Internet Explorer browser, left click Tools and then

Internet Options.

2 The Internet Options window opens. Left click the Settings button.

Cont’d

MegaRAC K1 User’s Guide

12

Step 5 Set up Your Client System’s Internet Browser, Continued

Step Description

3 The Settings window opens. Left click the Every visit to the page button or Automatically button. Left

click the OK button to apply the change and to go back to the Internet Options window.

Note: Other settings can cause old data to be displayed when performing operations on the MegaRAC

K1.

4 Next, you must set up Internet Explorer to allow the downloading of Signed ActiveX controls and also

allow it to run Signed ActiveX controls. To do this, left click the Security tab and then the Custom Level

button.

Cont’d

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