Highpoint RocketStor 6661A-mSAS1 User manual

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RocketStor 6661A-mSAS1

User Manual

5/4/18

Revision 1.00

HighPoint Technologies, Inc.

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Copyright

transmitted or transcribed in any form and for any purpose without the express written permission of

HighPoint Technologies, Inc.

Trademarks

Companies and products mentioned in this manual are for identification purpose only. Product names or

brand names appearing in this manual may or may not be registered trademarks or copyrights of their

respective owners. Backup your important data before using HighPoint's products and use at your own

risk. In no event shall HighPoint be liable for any loss of profits, or for direct, indirect, special, incidental

or consequential damages arising from any defect or error in HighPoint's products or manuals.

Information in this manual is subject to change without notice and does not represent a commitment on

the part of HighPoint.

Notice

Reasonable effort has been made to ensure that the information in this manual is accurate. HighPoint

assumes no liability for technical inaccuracies, typographical, or other errors contained herein.

FCC Part 15 Class B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment generates uses and can radiate radio

frequency energy and, if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that interference will not occur

in a particular installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is encouraged to try

to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.

 Increase the separation between the equipment and receiver.

 Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void the user’s authority to operate

the equipment under FCC rules.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

European Union Compliance Statement

This Information Technologies Equipment has been tested and found to comply with the following

European directives:

 European Standard EN55022 (1998) Class B

 European Standard EN55024 (1998)

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Table of Contents

Product Overview ................................................................................................................................... 5

Kit Content .......................................................................................................................................... 5

Product Information ........................................................................................................................... 5

Section 1: Hardware Installation ............................................................................................................ 7

Hardware Overview ............................................................................................................................ 7

Panel Layout-Front View ................................................................................................................ 7

Panel Layout-Rear View .................................................................................................................. 7

System Requirements......................................................................................................................... 8

Enclosure Setup .................................................................................................................................. 8

Section 2: Software Setup for Windows Platforms ................................................................................ 9

Thunderbolt Installation ..................................................................................................................... 9

Driver Installation ............................................................................................................................... 9

Checking Your Driver Version ........................................................................................................... 13

Updating the Drivers ........................................................................................................................ 14

Uninstalling the Driver ...................................................................................................................... 15

Installing the HighPoint RAID Management (WebGUI) .................................................................... 15

How to Login to the HighPoint RAID Management .......................................................................... 16

Remote Login .................................................................................................................................... 16

Formatting the RAID Volumes .......................................................................................................... 17

Section 3: Software Setup for Mac Platforms ...................................................................................... 20

Driver Installation ............................................................................................................................. 20

Checking Driver Installation.............................................................................................................. 21

Installing the HighPoint RAID Management (WebGUI) .................................................................... 23

Formatting the RAID Volumes .......................................................................................................... 24

Section 4: Using the HighPoint RAID Management (WebGUI) ............................................................ 26

How to Login to the WebGUI ........................................................................................................... 26

Navigating the WebGUI .................................................................................................................... 26

Global View Tab ................................................................................................................................ 27

HBA Properties ............................................................................................................................. 27

Storage Properties ........................................................................................................................ 27

Physical ............................................................................................................................................. 28

Controller Information ................................................................................................................. 28

Devices .......................................................................................................................................... 29

Rescan ........................................................................................................................................... 29

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Logical ............................................................................................................................................... 30

Creating Array ............................................................................................................................... 30

Spare Pool ..................................................................................................................................... 32

Logical Device ............................................................................................................................... 33

Logical Device Information ....................................................................................................... 33

Maintenance ......................................................................................................................... 33

Array Information ................................................................................................................. 33

Expanding an Existing Array ................................................................................................. 36

Physical Device Information ..................................................................................................... 37

Rescan ........................................................................................................................................... 37

Beeper Mute ................................................................................................................................. 37

Setting............................................................................................................................................... 38

System .......................................................................................................................................... 38

System Setting .......................................................................................................................... 38

Password Setting ...................................................................................................................... 39

Email Notification ......................................................................................................................... 40

SMTP Setting ............................................................................................................................ 40

Add Recipient ........................................................................................................................... 41

Event ................................................................................................................................................. 42

Storage Health Inspector (SHI) ......................................................................................................... 43

Scheduler ...................................................................................................................................... 43

How to Create a New Verify Task ............................................................................................. 44

Recover ............................................................................................................................................. 44

Section 5: Troubleshooting .................................................................................................................. 45

Handling Critical Arrays .................................................................................................................... 45

Rebuilding Stops Due to Bad Sectors ............................................................................................... 45

Critical Array Becomes Disabled When You Removed Faulty Disk .................................................. 46

Online RAID Roaming ....................................................................................................................... 46

Help .................................................................................................................................................. 46

Appendix ............................................................................................................................................... 47

Table 1: WebGUI Icon Guide ............................................................................................................ 47

Table 2: RAID Reference Level .......................................................................................................... 49

HighPoint Recommended List of Hard Drives .................................................................................. 49

Contacting Technical Support .......................................................................................................... 49

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Product Overview

The RocketStor 6661A-mSAS1 allows you to quickly add a 4x SATA ports HBA to your Thunderbolt™ 3

capable computing platform. The ultra slim, lightweight design is ideal for compact form-factor

workstation and portable computers, and is fully compatible with Mac platforms. It also utilizes

HighPoint's Industry-proven RAID engine and supports a wide-range of single-disk and RAID

configurations including 0, 1, 5, 10 and JBOD. The RocketStor 6661A-mSAS1 is fully backwards

compatible with SATA 3Gb/s devices. Each RocketStor 6661A-mSAS1 directly supports up to 4 SATA

devices, and up to 20 when used in conjunction with port multiplier storage devices. The HighPoint RAID

Management Software provides a user friendly interface to create, manage and maintain your storage

solutions.

Kit Content

 RocketStor 6661A-mSAS1 enclosure

 Quick Installation Guide

 Power Adapter

 Thunderbolt™ 3 Cable

Before getting started, check to see if any items are missing, damaged, or incorrect. If you discover any

discrepancies, please contact your reseller, or our Support Department via our Online Web Support

Portal.

Product Information

Hardware Specifications

 4x SATA 6Gb/s ports

 Industry standard SATA connectors

 Directly supports 4 SATA device and up to 20 with port multiplier capable enclosure

 Backwards compatible with HighPoint SATA RAID HBA’s

Monitor, Alerts, and LED Indicators

 SMTP email notification for events and error reporting

 Alarm/buzzer alerts for drive/array failure

Advanced RAID Features

 RAID 0, 1, 5, 10, 50, JBOD

 Redundant RAID configuration for array availability

 RAID Initialization Types: background, foreground, quick initialization, and keep old data

 Spin down idle disk

 S.M.A.R.T support

 Auto rebuild on spare drive

 Hot-plug and hot-swap support

 Write back or write through cache support

 Web browser-based RAID management software

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Operating System Support

 Windows 10

 macOS 10.10 or later

Operating Environment

 Work Temperature Range: +5˚C ~ +55˚C

 Relative Humidity Range: 5% ~ 60% non-condensing

 Storage Temperature: -20˚C ~ +80˚C

 MTBF: 920,585 hours

 Certification Approval: FCC, CE, Thunderbolt

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Section 1: Hardware Installation

Hardware Overview

Panel Layout-Front View

Panel Layout-Rear View

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System Requirements

 PC or Mac System with Thunderbolt

TM

3 support

 Windows 10

 macOS 10.10 or later

Enclosure Setup

1. Connect the Power Adapter to the RocketStor 6661A-mSAS1

2. Connect the RocketStor 6661A-mSAS1 to the host system using a Thunderbolt

TM

cable

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Section 2: Software Setup for Windows Platforms

Thunderbolt Installation

Before proceeding on to subsequent software installation, please make sure the Thunderbolt software

detects the RocketStor 6661A-mSAS1 after finishing setup.

1. After connecting the RocketStor 6661A-mSAS1 to the system, a pop-up window should be

displayed asking you to approve or reject the RocketStor 6661A Thunderbolt Device connection.

2. Select Always Connect from the drop-down menu, then click OK

Driver Installation

Drivers provide a way for your operating system to communicate with your new hardware. Updating to

the latest available driver ensures your product benefits from the most recent performance, stability,

and compatibility improvements. Drivers are updated regularly at www.highpoint-tech.com

1. Obtain the latest driver software for the RocketStor 6661A-mSAS1 from our website:

http://www.highpoint-tech.com/USA_new/series-rs6661a-msas1-download.htm

2. Locate and extract the downloaded folder

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3. Right click the Windows logo on the bottom left of the screen

4. Select Device Manager

5. Under Other Devices, RAID Controller should appear

6. Right click on RAID Controller and select Update driver

7. Select Browse my computer for driver software

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8. Select Browse

9. Find the driver folder downloaded and extracted previously and select the x32 folder if using a

32 bit system or the x64 folder if using a 64 bit system. Then, select OK

10. Select Next

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11. If installed properly, you should see the below appear on your screen

12. Restart your system

13. To double check that the driver installed properly, in the Storage controllers tab in Device

Manager, make sure the RocketRAID 644LS SATA Controller is present

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Checking Your Driver Version

1. Go to Device Manager and click on the Storage controllers tab

2. Right click on the RocketRAID 644LS SATA Controller and select Properties

3. Click the Driver tab and look at the Driver Version section to check

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Updating the Drivers

1. Obtain the latest driver files for the RocketStor 6661A-mSAS1 from http://www.highpoint-

tech.com/USA_new/series-rs6661a-msas1-download.htm

2. Go to Device Manager

3. Click on the Storage controllers tab

4. Right click on the RocketRAID 644LS SATA Controller and select Update Driver

5. Click Browse my computer for driver software

6. Select the driver files you downloaded

7. Click Next

8. Restart the system

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Uninstalling the Driver

1. Go to Device Manager

2. Click on the Storage controllers tab

3. Right click on the RocketRAID 644LS SATA Controller and select Uninstall

4. Restart the system

Installing the HighPoint RAID Management (WebGUI)

The HighPoint RAID Management, otherwise known as the WebGUI, is the primary link between you and

your RAID array. Using the management utilities and menus offered by the WebGUI, you would be able

to access, create, and maintain your RAID arrays.

New features are continually added to the interface. The most updated version is at

http://www.highpoint-tech.com/USA_new/series-rs6661a-msas1-download.htm.

1. Download the WebGUI files from http://www.highpoint-tech.com/USA_new/series-rs6661a-

msas1-download.htm.

2. Locate the folder in which you downloaded the files to and run HighPoint RAID

Management.exe

3. Follow the on screen steps to install the WebGUI

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4. Log into the Management by double clicking the desktop icon (see below), or by typing

http://localhost:7402 in your preferred web browser’s address line (we recommend using the

latest browser version

How to Login to the HighPoint RAID Management

You can reach the WebGUI log in page either by:

 Double clicking on the HighPoint RAID Management icon created on your desktop

 Opening your preferred web browser and typing http://localhost:7402 in the address bar

Note: You can set the password under the Setting tab

Remote Login

A user connected to a local network can remotely access the WebGUI using the IP address of the host

device.

To obtain your IP address

1. Open a command prompt window on the host computer

2. Type ipconfig

3. Look for the section that contains your network adapter information

4. Look at the IP address section

Note: Make sure the Restrict to localhost access is disabled in the WebGUI Setting tab

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You can then remotely access the WebGUI using any other computer that is in your local network by

opening any web browser and typing http://{IP address of host compute}:7402 (default port is 7402)

Formatting the RAID Volumes

After creating a RAID array, your operating system will recognize that array as a logical disk. However,

the array will not be accessible until it is formatted by the operating system.

Format the volume when you have finished the following procedures

1. Set up the RocketStor 6661A-mSAS1

2. Install Driver and WebGUI software

3. Create an Array

For Windows users

1. Right click the Windows logo on the bottom left of the screen

2. Select Disk Management

3. If you just created the array, a prompt will appear after clicking disk management asking you to

initialize the disk

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a. MBR partition table is mainly for bootable drives and has a 2 TB limit. If your PC

motherboard uses legacy BIOS, you will most likely need to use MBR for bootable drives.

b. GPT partition table has no capacity limit, but cannot be bootable unless your PC

motherboard contains UEFI firmware

4. Once initialized, right click the unallocated disk space for your disk and select New Simple

Volume

5. Follow the instructions on screen to receive a drive letter

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6. Follow the instructions on screen to create a disk name

7. Once finished, the drive will appear in your OS with the name and letter you assigned

Please note your disk may initially appear offline to the operating system and you may have to bring it

online

1. In Disk Management, right click the disk you wish to bring online

2. The disk status will change to Not Initialized, right click the disk again to initialize it.

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Section 3: Software Setup for Mac Platforms

Driver Installation

1. Obtain the latest driver software for the RocketStor 6661A-mSAS1 from our website:

http://www.highpoint-tech.com/USA_new/series-rs6661a-msas1-download.htm

2. Mount and enter the downloaded folder

3. Run the HighPointRR.pkg package

4. Follow the on screen installation instructions

5. Restart your computer

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Highpoint RocketStor 6661A-mSAS1 User manual

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