Microsoft 13 Inch 2 In 1 Tablet PC Operating instructions

Brand: Microsoft

Model: 13 Inch 2 In 1 Tablet PC

Type: Operating instructions

Microsoft 13 Inch 2 In 1 Tablet PC: Experience seamless computing with the versatility of a laptop and a tablet in one. Equipped with a vibrant touchscreen display, this device allows for intuitive navigation and content creation. Enjoy the flexibility of using a stylus or touch controls to unleash your creativity or enhance productivity. Stay connected with built-in Wi-Fi and Bluetooth capabilities, and immerse yourself in clear audio with the integrated speakers.

Trouble installing Surface updates? 
Surface Devices 
Windows 11Windows 10 
If updates won't install, you get an error message, or your Surface freezes while its updating, 
here are a few things to try. 
• Run the Windows Update troubleshooter 
• Check your date and time settings 
• Charge your battery 
• Restart your Surface 
• Install Surface updates manually 
Note: To learn how to install updates manually, see Update Surface firmware and Windows. 
Run the Windows Update troubleshooter 
If you’re having trouble installing an update, try running the Windows Update automatic 
troubleshooter, which can fix some common update problems: 
1. Select Start  > Settings  > System > Troubleshoot , or select the button below. 
Go to Troubleshoot 
2. Select Other troubleshooters . Next to Windows Update , select Run. 
Check your date and time settings 
If your date and time settings aren’t correct, you may see Windows Update error 80072F8F when 
checking for updates, or updates may not install correctly. 
To check your date and time settings, go to Start , and select Settings > Time & language . 
Charge your battery 
Note: This section doesn’t apply to Surface Studio (it doesn’t have a battery). 
Make sure your battery is charged to at least 40 percent before trying to install updates. 
If you see Windows Update error 8024004C, or if your Surface battery won’t charge above 40 
percent, remove and reinstall the battery driver. Here’s how: 
1. Plug in your Surface. 

2. Select Search on the taskbar, enter device manager, and in the search results, select

Device Manager.

3. Select the arrow next to the Batteries category.

4. Double-click Microsoft ACPI-Compliant Control Method Battery or Surface

Battery, and under the Driver tab, select Uninstall device > OK.

5. Select Start > Power > Restart . Restarting will reinstall the driver for you.

If the battery charges above 40 percent after you reinstall the driver, try installing updates again.

If your battery still won’t charge above 40 percent, your Surface might need service. For more

help, How to get service for Surface.

Note: For more info on Surface batteries and power, see How to charge Surface.

Restart your Surface

Warning: Interrupting updates while they’re in progress could damage your Surface. If an

update seems to be stalled and your Surface doesn’t restart automatically, wait at least 20

minutes before trying to restart your Surface yourself.

If you’re seeing any of these errors, restarting your Surface might fix the problem:

• Update error 80248007

• Update installation freezes for more than 20 minutes

• Update stays on "Getting Devices Ready..." screen for more than 20 minutes

• Update stays on "Please wait while we install a system update" screen for more than 20

minutes

• Update history shows "pending restart"

• Update history shows update “failed”

If you get one of these errors, try each of the restart solutions below, in the order listed.

Solution 1: Restart your Surface

Select Start > Power > Restart (or Update and restart ).

After your Surface restarts, try installing updates again. If you’re still having a problem, try

Solution 2.

Solution 2: Force a shut down

See Force a shutdown and restart your Surface to find out how.

After your Surface restarts, try installing updates again. If you’re still having trouble installing

updates, your Surface may need service. For help with this, How to get service for Surface.

Install Surface updates manually

If you’re still having trouble installing Surface updates, try downloading an update file and

installing it manually. For more info, see Update Surface firmware and Windows.

Notes:

• The update files are for Surface hardware and firmware only. You can’t install Windows

updates this way.

• You can’t download and install Surface updates manually on Surface Pro or Surface Pro

If you’re still having trouble installing updates, you may need to restore or reset your Surface.

Microsoft 13 Inch 2 In 1 Tablet PC Operating instructions

Microsoft 13 Inch 2 In 1 Tablet PC Operating instructions

Microsoft 13 Inch 2 In 1 Tablet PC Operating instructions

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