AMPLIFON ampli-energy B MC R D User guide

ampli-energy B MC R

User Guide 2

Inructions for Use

2

CAUTION

It is important to read this user guide and the user

guide 1 (safety manual) thoroughly and completely.

Follow the safety information to avoid damage or

injury.

3

Content

Welcome 5

Your hearing aids 6

Inrument type 6

Getting to know your hearing aids 7

Components and names 8

Controls 10

Hearing programs 11

Features 11

Daily use 12

Charging 12

Turning on and o 13

Switching to andby mode 15

Inserting and removing the hearing aids 16

Adjuing the volume 19

Changing the hearing program 20

Further adjuments (optional) 20

4

Special liening situations 21

On the phone 21

Audio reaming with iPhone 22

Airplane mode for hearing aids 22

Maintenance and care 23

Hearing aids 23

Ear pieces and tubes 26

Professional maintenance 29

Important safety information 30

Further information 32

Safety information 32

Accessories 32

Operating, transport, and orage conditions 33

Disposal information 35

Symbols used in this document 35

Troubleshooting 36

Country-specic information 37

Service and warranty 39

5

Welcome

Thank you for choosing our hearing aids to accompany you

through everyday life. Like anything new, it may take you a

little time to become familiar with them.

This guide, along with support from your Hearing Care

Professional, will help you underand the advantages and

greater quality of life your hearing aids oer.

To receive the mo benet from your hearing aids, it is

recommended that you wear them every day, all day. This

will help you get adjued to them.

Before using your hearing aids for the r time, fully

charge them. Follow the inructions in the charger's

user guide.

6

Your hearing aids

This user guide describes optional features that your

hearing aids may or may not have.

Ask your Hearing Care Professional to indicate the

features that are valid for your hearing aids.

Inrument type

Your hearing aids are BTE (Behind-The-Ear) models. A

tube delivers the sound from the hearing aid into the ear.

The inruments are not intended for children under the age

of 3 years or persons with a developmental age of under

3 years.

A power cell (lithium-ion rechargeable battery) is

permanently built into your hearing aid. This enables easy

charging with our inductive charger.

The wireless functionality enables advanced audiological

features and synchronization between your two hearing

aids.

7

Your hearing aids feature Bluetooth® low energy* technology

allowing for easy data exchange with your smartphone, and

for seamless audio reaming with your iPhone**.

Getting to know your hearing aids

It is recommended to familiarize yourself with your new

hearing aids. With the inruments in your hand try using the

controls and note their location on the inrument. This will

make it easier for you to feel and press the controls while

wearing the hearing aids.

If you have problems pressing the controls of your

hearing aids while wearing them, you can ask your

Hearing Care Professional whether a remote control

or a smartphone app to control your inruments is

available.

* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any

use of such marks by the legal manufacturer of this product is under licenses. Other

trademarks and trade names are those of their respective owners.

** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regiered in the U.S. and

other countries.

8

Components and names

Your hearing aids are either attached to an earhook and a

cuom-made ear piece or to a andard tube (ThinTube)

and a andard ear piece (Open Tip).

➊Ear piece

➋Tube (ThinTube)

➌Microphone openings

➍Rocker switch

(control, on/o switch)

➎Earhook

➏Side indication

9

You can use andard ear pieces together with a andard tube

or cuom-made ear pieces together with an earhook and tube.

You can easily exchange the andard ear pieces and clean the

andard tube. Read more in section "Maintenance and care".

Standard ear pieces / tubes Size

Inant Open

Inant Tulip

ThinTube

Cuom-made ear pieces

Examples:

10

Controls

With the rocker switch you can, for example, switch hearing

programs. The Hearing Care Professional has programmed

your desired functions to the rocker switch.

Rocker switch function L R

Press briey:

Program up/down

Volume up/down

Tinnitus Function level up/down

TV ream on/o

Press for about 2 seconds:

Program up/down

Volume up/down

Tinnitus Function level up/down

TV ream on/o

Press for more than 3 seconds:

Turn on/o

L = Left, R = Right

11

You can also use a remote control to change hearing

programs and adju the volume of your hearing aids.

With our smartphone app you have even more control

options.

Hearing programs

1

2

3

4

5

6

Read more in section "Changing the hearing program".

Features

The Tinnitus Function generates a sound to diract

you from your tinnitus.

12

Daily use

To assure comfortable and easy use of your hearing aids

they are equipped with an onbard control element. In

addition we oer an app for Android as well as iPhones

which makes handling your devices even easier. Contact

your Hearing Care Professional for downloading and

inalling the smartphone app.

Charging

Place your hearing aids in the charger.

XFollow the inructions

in the charger's

user guide. You can

also nd useful tips

for charging in the

charger's user guide.

13

Low power indication

You will hear an alert signal to indicate the power cell is

running low. The signal will be repeated every 20 minutes.

Depending on the usage of your hearing aids, you have

approximately 1.5 hours to charge your hearing aids before

they op working.

Note that the power cell runtime is reduced if too many

features are used simultaneously.

Turning on and o

You have the following options to turn your hearing aids

on or o.

Via charger:

XTurning on: Take the inruments out of the charger.

The artup melody is played in your hearing aids. The

default volume and hearing program are set.

XTurning o: Place the hearing aids in the charger.

Note that the charger mu be connected to the power

supply. For details refer to the charger's user guide.

14

Via rocker switch:

XTurning on: Press and hold the lower

part of the rocker switch until the artup

melody arts to play. Release the rocker

switch while the melody is playing.

The default volume and hearing program

are set.

XTurning o: Press and hold upper or

lower part of the rocker switch for several

seconds. A power down melody is

played.

See also the tips for charging in the charger's user guide.

15

Switching to andby mode

Via remote control or smartphone app, you can switch

your hearing aids to andby mode. This mutes the hearing

aids. When you leave andby mode, the previously used

volume and hearing program are set.

Note:

zIn andby mode, the hearing aids are not turned o

completely. They draw some power.

Therefore we recommend to use andby mode only for a

short period of time.

zIf you want to leave andby mode, but the remote control

or app is not at hand: Turn your hearing aids o and on

again (via rocker switch or by shortly placing them in the

charger until one or more orange LEDs light up). In this

case, the default volume and hearing program are set.

16

Inserting and removing the hearing aids

Your hearing aids have been ne-tuned for your right and

left ear. Colored markers indicate the side:

zred marker = right ear

zblue marker = left ear

Inserting a hearing aid:

XHold the tube close to the ear piece.

XCarefully push the ear piece into the

ear canal ➊.

XTwi it slightly until it sits well.

Open and close your mouth to avoid

accumulation of air in the ear canal.

XLift the hearing aid and slide it over

the top of your ear ➋.

૝

CAUTION

Risk of injury!

XInsert the ear piece carefully and not too deeply

into the ear.

17

zIt may be helpful to insert the right hearing aid with

the right hand and the left hearing aid with the left

hand.

zIf you have problems inserting the ear piece,

use the other hand to gently pull your earlobe

downwards. This opens the ear canal and eases

insertion of the ear piece.

The optional retention rand helps to securely retain the

ear piece in your ear. To position the retention rand:

XBend the retention rand and position

it carefully into the bottom of the bowl of

your ear (refer to the picture).

18

Removing a hearing aid:

XLift the hearing aid and slide it

over the top of your ear ➊.

XHold the tube close to the

ear piece and pull the ear piece

out carefully ➋.

CAUTION

Risk of injury!

XIn very rare cases the ear piece could remain in

your ear when removing the hearing aid. If this

happens, have the ear piece removed by a medical

professional.

Clean and dry your hearing aids after usage. Read more in

section "Maintenance and care".

19

Adjuing the volume

Your hearing aids automatically adju the volume to the

liening situation.

XIf you prefer manual volume adjument, press the upper

part of the rocker switch to increase the volume or press

the lower part to decrease the volume.

Refer to section "Controls" for the setting of your rocker

switch.

An optional signal can indicate the volume change. Once

the maximum or minimum volume has been reached, you

may hear an optional signal tone.

20

Changing the hearing program

Depending on the liening situation, your hearing aids

automatically adju their sound.

Your hearing aids may also have several hearing programs

which allow you to change the sound, if needed. An optional

signal tone can indicate the program change.

XTo change the hearing program, press the rocker switch

briey.

Refer to section "Controls" for the setting of the rocker

switch. Refer to section "Hearing programs" for a li of

your hearing programs.

The default volume is applied.

Further adjuments (optional)

You can also use the hearing aid controls to change other

features, for example, the level of the Tinnitus Function.

Refer to section "Controls" for the setting of your controls.

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