Wincor Nixdorf BEETLE /Kiosk Operating instructions

BEETLE /KIOSK

Compact POS System

User Guide

Edition August 2004

Co py right© Win cor Nix dorf In ter na tio nal GmbH, 2004

The re pro duc ti on, trans mis si on or use of this do cu ment or its con tents is not

per mit ted wit hout ex press aut ho ri ty.

Of fen ders will be li ab le for da ma ges.

All rights, in clu ding rights crea ted by pa tent grant or re gi stra ti on of a uti li ty mo del or

de sign, are re ser ved.

De li very sub ject to avai la bi li ty; tech ni cal mo di fi ca tions pos si ble.

Li nux™ is a re gis te red tra de mark of Li nus Tor valds

Pen ti um™ is a re gis te red tra de mark of the In tel Cor po ra ti on

MS-DOS™, Wind ows 95™, Wind ows 98™, Wind ows NT™, Wind ows 2000™,

Wind ows XP™ and Wind ows CE™ are re gis te red tra de marks of the Mi cro soft Cor -

po ra ti on

Pa nel Link™ is a re gis te red tra de mark of the In tel Cor po ra ti on

BEET LE™ is a re gis te red tra de mark of Win cor Nix dorf In ter na tio nal GmbH

Contents

Ma nu fac tu rers Cer ti fi ca ti on....................................................1

Tes ted Sa fe ty..............................................................................................1

Note on the la ser ........................................................................................1

FCC-Class A De cla ra ti on............................................................................1

Im por tant no tes...........................................................................................2

In tro duc ti on............................................................................4

About this ma nu al .......................................................................................4

Care of the BEET LE /KI OSK ......................................................................5

Re cy cling the BEET LE /KI OSK...................................................................5

War ran ty .....................................................................................................6

BEET LE /KI OSK ...................................................................7

Ad van ta ges at a Glan ce..............................................................................7

BEET LE /KI OSK in a Net work ....................................................................8

Be fo re swit ching on the Sys tem..................................................................9

Un pa cking and che cking the Sys tem......................................................9

Set ting up the de vi ce..............................................................................9

Wall Moun ting a flat BEET LE /KI OSK.......................................................10

Wall Moun ting an an gled BEET LE /KI OSK...............................................14

Cab ling of the BEET LE /KI OSK ................................................................19

Dis con nec ting ca bles ................................................................................20

Ad ju sting the Mains Vol ta ge .....................................................................21

Con nec ting to the mains po wer supp ly .....................................................22

Ba sic set tings .......................................................................................23

Ad ju sting the System’s Loud spea ker....................................................24

Light emit ting di ode (LED) ....................................................................24

Con nec ting pe ri phe rals .............................................................................24

Key bo ard (KYBD) .................................................................................24

COM1* and COM2*..............................................................................25

COM3 and COM4.................................................................................25

Dual Mo ni tor ........................................................................................26

Net work ................................................................................................26

Cash Dra wer ........................................................................................26

Mo du lar prin ters ..................................................................................27

USB (Uni ver sal Se ri al Bus) ..................................................................27

In stal ling Wind ows Ope ra ting Sys tems ...............................28

Wind ows XP..............................................................................................29

Wind ows 2000 ..........................................................................................29

Wind ows NT4.0.........................................................................................29

Wind ows 98 SE.........................................................................................30

Po wer Ma na ge ment ............................................................31

BEET LE /KI OSK - the com po nents .....................................33

Over view...................................................................................................33

Ca pa ca ti ve Touch Screen (Op ti on)...........................................................34

Ge ne ral ................................................................................................34

Touch Screen and Sleep Mode ............................................................35

How to Ope ra te ....................................................................................35

Clea ning In struc tions ............................................................................36

Re sis ti ve Touch Screen (Op ti on) ..............................................................37

Ge ne ral ................................................................................................37

How to Ope ra te ....................................................................................38

Clea ning In struc tions ............................................................................38

Swi pe Card Rea der (op tio nal) ...................................................................39

How to Ope ra te ....................................................................................39

Clea ning In struc tions ............................................................................39

Bar co de-Scan ner ......................................................................................40

Pre ven ti ve Clea ning of the Scan ner .....................................................40

Rea ding Bar code.................................................................................41

Bee pers De fi ni tions ..............................................................................41

Re ceipt Prin ter (op tio nal) ..........................................................................43

Ope ra ting Ele ments..............................................................................44

Con nec tors of the prin ter......................................................................44

Chan ging the Re ceipt Pa per ................................................................45

Con fi gu ra ti on va riants..........................................................47

Avai la bi li ty of In ter fa ces ............................................................................47

Sub mo du les for the CPU ..........................................................................48

POS Board (COM 3, COM 4, Cash Dra wer) ........................................48

LAN Adap ter 10/100 MBit.....................................................................48

PCI/ Mini PCI Adap ter with WLAN Mo dul .............................................48

PCI CRT Con trol ler (Dual Screen) .......................................................48

PCI ISDN Con trol ler .............................................................................48

Start and ru nup be ha vi our ...................................................49

Re tail Soft wa re ....................................................................51

Win cor Nix dorf sto re so lu tions ..................................................................51

Plat forms and pro ducts .............................................................................52

Mi cro soft ..............................................................................................52

Li nux.....................................................................................................53

Tech no lo gy eva lua ti on..........................................................................53

Ap pen dix..............................................................................54

Tech ni cal Data for BEET LE /KI OSK .........................................................54

D2-Mot her bo ard........................................................................................55

In ter fa ce....................................................................................................55

Screen ......................................................................................................56

Bar co de-Scan ner ......................................................................................57

Prin ter .......................................................................................................58

Dril ling dia gram for wall moun ting .............................................................59

Di men sions ...............................................................................................65

Wall Ver si on of a BEET LE /KI OSK with flat Screen .............................65

Wall Ver si on of a BEET LE /KI OSK with an gled Screen .......................67

Wall Ver si on of a BEET LE /KI OSK with an gled Screen and Prin ter.....68

Glos sa ry....................................................................................................69

Ab bre via tions ............................................................................................71

Manufacturers Certification

The de vi ce com plies with the re qui re ments of the EEC

di rec ti ve 89/336/EEC with re gard to ‘Elec tro mag ne tic

com pa ti bi li ty" and 73/23/ECC “Low Vol ta ge Di rec ti ve”.

The re fo re, you will find the CE mark on the de vi ce or pa cka ging.

Tested Safety

The KIOSK sys tem has been pro vi ded with the

sym bol for “Tes ted Sa fe ty”.

In addition, the device has received the UL symbol and

cUL symbol.

Note on the la ser

FCC-Class A Declaration

This equip ment has been tes ted and found to com ply with the li mits for a

Class A di gi tal de vi ce, pur su ant to part 15 of the FCC Ru les. The se li mits

are de sig ned to pro vi de rea so na ble pro tec ti on against harm ful in ter fe r en ce

when the equip ment is ope ra ted in a com mer ci al en vi ron ment. This equip -

ment ge ner ates, uses, and can ra di ate ra dio fre quen cy ener gy and, if not in -

stal led and used in ac cor dan ce with the in struc ti on ma nu al, may cau se

harm ful in ter fer en ce to ra dio com mu ni ca tions.

Ope ra ti on of this equip ment in a re si denti al area is li ke ly to cau se harm ful

in ter fer en ce in which case the user will be re qui red to cor rect the in ter fe r en -

ce at his own ex pen se.

1

TESTED SAFETY

geprüfte geprüfte

SicherheitSicherheit

Mo di fi ca tions not aut ho ri zed by the ma nu fac tu rer may void users aut ho ri ty

to ope ra te this de vi ce.

This class A di gi tal ap pa ra tus com plies with Ca na di an ICES-003.

Cet ap pa reil nu mér ique de la clas se A est con for me à la nor me NMB-003

du Ca na da.

Important notes

The com pact sys tem con forms to the cur rent sa fe ty stan dards for data pro -

ces sing equip ment.

n If this de vi ce is ta ken from a cold en vi ron ment into the ope ra ting room,

moi stu re con den sa ti on may form. The de vi ce must be ab so lu te ly dry

be fo re being put into ser vi ce; an ac cli ma ti za ti on pe ri od of at least two

hours must the re fo re be ob ser ved.

n This device is equipped with a safety-tested power cable and may be

connected only to a prescribed grounded-contact power socket.

n When setting up the device, ensure that the power socket on the device

and the grounded-contact power socket are easily accessible.

n To disconnect the device from the supply voltage completely, switch off

the device and disconnect the power plug.

n Whenever work of any kind is done on the device, as well as when data

cables are plugged and unplugged, the device must be completely

disconnected from the line voltage. To do so, turn the device off and

unplug the power cord.

n Ensure that no foreign objects (c.g. office clips) find their way into the

device, as this may lead to electric shocks or short-circuits.

n Never plug in or unplug data communication lines during thunderstorms.

n Protect devices from vibrations, dust, moisture and heat.

n If liquids were spilled over your system switch off the system and

disconnect the power plug. Dry the device with a cloth and leave it

switched off for a while.

2

IMPORTANT NOTES

n Always dispose of used parts, such as batteries, in an environmentally

safe manner.

n The lithium battery must be disposed of in accordance with local

regulations for special waste.

n In emergencies (e.g. damaged housing or damaged power cable,

penetration by liquids or foreign bodies), the device must be switched off

immediately, the power plug disconnected and the Customer Service of

Wincor Nixdorf (WN) or your dealer must be notified.

n The device may only be repaired by authorized qualified personnel.

Unauthorized opening of the device and inexpertly carried-out repairs may

not only seriously jeopardize the safety of the user, but also cancel all

warranty and liability agreements.

n If the dis play ele ment is da ma ged and the li quid crys tal so lu ti on le aks out

onto your hands or clot hing, plea se wash your hands or clot hing

im me di ate ly un der run ning wa ter for at least 15 mi nu tes, using soap or

al co hol.

If the li quid co mes into con tact with your eyes, con sult a me di cal doc tor

im me di ate ly.

n You should connect your system or other IT-devices only to power supply

systems with separately guided protective earth conductor (PE). This kind

of electricity system is known as TN-S network. Do not use PEN

conductors!

Please also observe the recommendations of the norm DIN VDE 0100,

Part 540, Appendix C2 as well as EN50174-2, §5.4.3. Thus, you can help

to avoid possible malfunctions.

3

IMPORTANT NOTES

Introduction

With the BEETLE /KIOSK Win cor Nix dorf meets the gro wing de mands of

the re tail mar ket for so phis ti ca ted Point-of-Ser vi ce and Ki osk sys tem

so lu tions.

De sig ned for food and ho spi ta li ty ser vi ces, the BEETLE /KIOSK of fers an

in te gra ted touch ter mi nal with re qui red space. The in no va ti ve con cept of the

BEETLE /KIOSK in te gra tes the dis play, the cen tral pro ces sing unit and the

po wer supp ly unit in one hou sing.

A va rie ty of op tions such as the use as stand or wall moun ting sys tem, in te -

gra ted loud spea kers, in te gra ted scan ner and prin ter en ab le the per for man -

ce of a com pre hen si ve ran ge of fea tu res.

About this manual

This ma nu al des cri bes the com pact POS sys tem BEETLE /KIOSK.

This do cu men ta ti on is in ten ded to help you to work with the POS sys tem

and to ser ve as a re fer en ce work. The de tai led tab le of con tents helps you

find the de si red in for ma ti on quic kly and ea si ly.

The first sec ti on des cri bes

n everything you need to do before switching on the system and how to

connect peripherals to the BEETLE /KIOSK.

The se cond sec ti on con tains

n the in stal la ti on of Windows operating systems.

The third sec ti on pro vi des

n a brief overview of the Power Management System.

The fourth sec ti on con tains

n a brief overview of the components of your BEETLE system.

The five sec ti on pro vi des

n the pos si ble con fi gu ra ti on va riants of your BEETLE /KIOSK

Sec ti on six

n a brief overview of the Wincor Nixdorf Retail Software.

ABOUT THIS MANUAL

4

The Ap pen dix

n contains the most important technical data, the wall fastening, a glossary

and a list of abbreviations.

No tes in the ma nu al are mar ked by this sym bol.

This sym bol is used for war nings.

The type and sco pe of ap pli ca ti on pro grams de pend on the customer’s own

se lec ti on; the re fo re, soft wa re will not be dis cus sed furt her in this ma nu al.

Se pa ra te ma nu als are in clu ded in the sco pe of the con nec tab le pe ri phe rals.

For this rea son, a more de tai led des crip ti on of the se de vi ces will not be pro -

vi ded here. For more in for ma ti on see the re le vant ma nu als.

Care of the BEETLE /KIOSK

Cle an your BEETLE /KIOSK at re gu lar in ter vals with a suit ab le plas tic-sur fa -

ce clea ner.

Make sure that the po wer plug is dis con nec ted, con nec tor ca bles are un -

plug ged and that no li quid finds its way into the de vi ce.

The glass sur fa ce of your Touch Screen should be clea ned with a mild,

com mer ci al ly avai la ble glass clea ning pro duct. All pH neut ral ma ter ials

(pH 6 to 8) are good for clea ning.

Recycling the BEETLE /KIOSK

En vi ron men tal pro tec ti on does not be gin when

time co mes to dis po se of the BEETLE; it

be gins with the ma nu fac tu rer. This pro duct was

de sig ned ac cor ding to our in ter nal norm

“En vi ron men tal cons ci ous pro duct de sign and

de ve lop ment”

The com pact BEETLE /KIOSK sys tem is ma nu fac tur ed wit hout the use of

CFCs and CCHS and is pro du ced main ly from reu sa ble com po nents and

ma ter ials.

5

CARE OF THE BEETLE /KIOSK

6

The pro ces sed plas tics can, for the most part, be re cy cled. Even the pre ci -

ous me tals can be re co ver ed, thus sa ving ener gy and cost ly raw ma ter ials.

Plea se do not stick la bels onto plas tic case parts. This would help us to

re-use com po nents and ma te ri al.

You can pro tect our en vi ron ment by swit ching on your equip ment only when

it is ac tu al ly nee ded. If pos si ble, even avoid the stand-by-mode as this was -

tes ener gy, too. Also switch your equip ment off when you take a lon ger

bre ak or fi nish your work.

The re are still some parts that are not reu sa ble. Win cor Nix dorf gua ran tees

the en vi ron men tal ly safe dis po sal of the se parts in a Re cy cling Cen ter,

which is cer ti fied pur su ant to ISO 9001.

So don’t sim ply throw your BEETLE sys tem on the scrap heap when it has

ser ved its time, but take ad van ta ge of the en vi ron men tal ly smart, up-to-date

re cy cling me thods!

Plea se con tact your com pe tent branch office for in for ma ti on on how to re -

turn and re-use de vi ces and dis po sa ble ma ter ials.

Warranty

Win cor Nix dorf gua ran tees ge ne ral ly a war ran ty en ga ge ment for 12 months

be gin ning with the date of de li very resp. the date of ac cep tan ce. This war -

ran ty en ga ge ment co vers all tho se da ma ges which oc cur de spi te a nor mal

use of the pro duct.

Da ma ges be cau se of

n improper or insufficient maintenance,

n improper use of the product or unauthorized modifications of the product,

n inadequate location or surroundings

will not be co ver ed by the war ran ty.

For de tails plea se con sult your con tract do cu ments.

All parts of the pro duct which are sub ject to wear and tear are not in clu ded

in the war ran ty en ga ge ment.

Plea se or der spa re parts at the Win cor Nix dorf cus to mer ser vi ce.

RECYCLING DES BEETLE /KIOSK

BEETLE /KIOSK

Advantages at a Glance

n Ergonomic Terminal Workplace

n Designed for Touch Operation

n 15” TFT Flat Screen (Capacative or Resistive Touch Technology)

n Multimedia Capabilities

n Optinal Magnetic Card Reader, printer and barcode scanner

n Hard Disk or Flash Disk

As the re is this great deal of sco pe for im ple men ting the BEETLE /KIOSK, it

can be ap plied in all tra de mar ket seg ments like spe cia list re tai lers, de part -

ment sto res, self-ser vi ce sto res or in res tau rants and pubs.

7

ADVANTAGES AT A GLANCE

BEET LE /KI OSK in a Net work

BEET LE /KI OSK IN A NET WORK

8

Server

Ethernet 10/100 Base T

Before switching on the System

Un pa cking and che cking the Sys tem

Un pack the parts and check to see whet her the de li very mat ches the in for -

ma ti on on the de li very note.

The car ton con tains the ba sic unit and a coun try-spe ci fic ac ces so ries kit.

Some or de red com po si ti on may be in stal led.

If da ma ge has oc cur red du ring ship ping or if the pa cka ge con tents do not

match the de li very note, prompt ly in form your Win cor Nix dorf sa les out let.

Trans port the de vi ce only in its ori gi nal pa cka ging (to pro tect it against im -

pact and shock).

Set ting up the de vi ce

Set up the BEETLE sys tem whe re it will not be ex po sed to ex tre me en vi ron -

men tal con di tions. Pro tect the de vi ce from vi brat ions, dust, moi stu re, heat

and strong mag ne tic fields.

If the equip ment is to be fit ted, you must en su re that the spe ci fied mi ni mum

dis tan ces are main tai ned and cons tant ven ti la ti on is pro vi ded. The mi ni mum

dis tan ce up wards is 10 mm. The im me di ate am bient tem pe ra tu re of the sys -

tem must not ex ceed 40° C/104 °F. The se re qui re ments are met, for ex am -

ple, if the equip ment is not built into an en clo sed pie ce of fur ni tu re.

9

BEFORE SWITCHING ON THE SYSTEM

Wall Mounting a flat BEETLE /KIOSK

The flat KIOSK sys tem con sists of the fol lo wing com po nents:

WALL MOUNTING A FLAT BEETLE /KIOSK

10

Screen

Wall Holder

Kiosk Base

Mark the po si tions of the screws with a pen cil (see also the chap ter "Dril ling

Dia gram" in the ap pen dix).

Fix the wall hol der with four screws

(Æ 7 mm).

Hook the Kiosk base into the wall

hol der (see ar rows)

WALL FAS TE NING

11

Uns crew the screws on the right

and on the left as far as the

screws are flush with the hou sing.

Tilt the co ver for ward (1). Fix the

Kiosk base with a screw (2) to

avoid an ac ci den tal dis pla ce ment.

Lift the slight ly tilt screen into the

wall hol der.

12

WALL FAS TE NING





In doing so push the screen slant ly

un der ne ath the me tal cy lin der (see

il lu stra ti on).

Push the screen bac kwards. Fix

the screen with two screws (see

ar rows).

Con nect all ne ces sa ry ca bles.

Flap the co ver of the loud spea ker

up wards and tighten the la te ral

screws, that were loo se ned

be fo re.

13

WALL FAS TE NING

Wall Moun ting an an gled BEET LE /KIOSK

The an gled KIOSK System con sists of the fol lo wing com po nents:

14

WALL FAS TE NING

Screen

Wall Holder

Kiosk Base

Spacer

Mark the po si tions of the the screws with a pen cil (see also the chap ter

"Dril ling Dia gram" in the ap pen dix).

Fix the wall hol der with the four

screws (Æ 7 mm).

Loo sen the screws (see ar rows)

and re mo ve the sheet me tal from

the KI OSK base.

Screw the sheet me tal on the

spa cer.

15

WALL FAS TE NING

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Wincor Nixdorf BEETLE /Kiosk Operating instructions

Wincor Nixdorf BEETLE /Kiosk Operating instructions

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